Braintree District Council average reviews all over the web

2.6
Total Reviews 46

Average reviews from all platforms

Average Rating 2.6

Average reviews from all platforms

  • 5.0
    17
  • 4.0
    0
  • 3.0
    0
  • 2.0
    4
  • 1.0
    25
Braintree District Council reviews breakdown:
Google
2.6
46

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46 Braintree District Council reviews on Google

JT
Jol Tee 9 months ago on Google
( 1 out of 5 )

Spoke with a cold hearted POS at the council. She refused to set up the bin guys to take extra household domestic waste. I was in hospital with my wife the night before collection and could not put the rubbish out; she nearly died in …

HH
Helen Hall 9 months ago on Google
( 5 out of 5 )

I really can’t praise and thank Danielle Estela enough for her help. I am a very small local business and Danielle was great in offering advise and guiding me to some grants that were available to me. I can’t thank her enough as it made …

LS
Lisette Skeet 9 months ago on Google
( 2 out of 5 )

After I asked The Rt Hon James Cleverly MP for help during the early part of 2022, he kindly gave it. In a linked but different formal complaint to the council at a later date, the team couldn’t seem to let go of my referral to my MP, …

N
NinJack00 9 months ago on Google
( 1 out of 5 )

Rubbish
Waste paper sending letters out when a quick phone call is easier and cheaper
Put the prices up for what what are we paying for …

RK
robert knapp 9 months ago on Google
( 5 out of 5 )

Just phoned and chose the operator option and the lady who answered was extremely polite and helpful in giving me the information and cost for removal of household items, deserves a gold star.

RR
Robert Rose 9 months ago on Google
( 5 out of 5 )

Danielle from Economic Development responded and resolved my query on behalf of Braintree District Museum Trust immediately with an outside organisation for which I received a positive reply from them by the end of the day. Fantastic service.

NW
Nicole White 9 months ago on Google
( 1 out of 5 )

I think it is an absolute disgrace that Braintree District Council are making their employees go out and collect bins even though there is a major weather warning! This shows BDC do not care about their employees safety! I am absolutely …

AS
Aretha Sterne 9 months ago on Google
( 1 out of 5 )

2 Very rude staff in the council tax team, 2 women in particular who sound like they are doing you a favour by answering the phones with a default combative style supposedly customer service. Retirement looming I suspect or hopefully …

CS
caroline smith 9 months ago on Google
( 5 out of 5 )

Council Tax Team.
I cant speak for other departments, but I just spoke to Jenny in the council tax team and she was very friendly and helpful.

PK
Paul Kleanthous 9 months ago on Google
( 1 out of 5 )

This is the worst council area I have ever lived in.
I am not allowed in my local tip to take rubbish because I have a company van.so I have to drive to braintree. …

LC
Lorraine Coppard 9 months ago on Google
( 1 out of 5 )

Greedy Council!
Grew up on our family home in Halstead, but after both parents passing, we rented out the property to a friend for a few years. We now find we have to sell the …

SC
Sophie Carter 9 months ago on Google
( 1 out of 5 )

Thank you council for allowing the new development in earls colne. Would have been great to give local people a chance to stay in the area that can no longer afford rents of 900+ a month. But no instead you have allowed east light homes to …

TA
Trina Arnold 9 months ago on Google
( 1 out of 5 )

Been trying to sort my council tax out for ages, firstly refused to talk to me as I didn’t have my reference number handy, then another time they spoke to me without my reference number and even gave me sensitive information about myself. I …

PJ
Philip Jinman 9 months ago on Google
( 1 out of 5 )

After ten years of extremely dangerous traffic conditions, many traffic incidents some with injuries BDC have not improved. They have spent several months not accepting there ownership of the river brain. They spend a lot of time and effort …

C
CT 9 months ago on Google
( 2 out of 5 )

heeee…got to love councils. Had to fight for over 6 months to get planning permission on a side extension thats no bother to anyone and now they are thinking of building 600 houses on a fields in an area where the road infrastructure is …

MD
Mark Dickson 9 months ago on Google
( 1 out of 5 )

Braintree is the worst run council, out of the 7 I’ve lived in. I don’t know if it’s because they’re all conservatives and they are incapable of running a council properly or if there is something about this place that is fundamentally …

PW
Pam WIndard 9 months ago on Google
( 2 out of 5 )

I called these people last week to say my grey bin hadn’t been collected. I was told it would be done in 2 or 3 days. I called again today as it still hasn’t been collected. I was told that the team said they had collected on the correct …

PM
Paul Mussi 9 months ago on Google
( 5 out of 5 )

Very helpful service
Passed me onto Essex Economic Team as well
Hope to conclude business as a result of Braintree’ s help

PJ
PHILIP Jinman 9 months ago on Google
( 1 out of 5 )

Worst council I have ever come across. Leader good with words but not actions does not keep promises and intentions. Wendy schmitt refused to help police when requested. They and BDC have created dangerous traffic conditions in Skitts Hill …

TB
Trevor Beadle 9 months ago on Google
( 5 out of 5 )

A Huge thankyou to BDC litter pickers.. Having reported litter on the Straight from Blue Bridge Hill Halsted to Earls Colne It looks so much better.
Also noticeably better on the A120 form Bradwell to Earls Colne and Coggeshall Road.. May thanks, lets hope it lasts.

JJ
James J 9 months ago on Google
( 1 out of 5 )

I reported a damaged lid on my green Bin. It’s almost a month since I made the request but nothing has been as of yet. I only receive emails saying that they are sorry and keep telling me that someone was assigned to do the job. I had left the bin accessible as they had asked me to but to no avail. Disappointing!!

TD
Tyler DK 9 months ago on Google
( 1 out of 5 )

The binmen need to be more careful, take responsibility for their actions and damage. It’s absolutely disgusting the way their “team” back each other up. I’m having to pay out hundreds to fix the damage they caused to my car! Insurance management were helpful though!

MB
Matty B 9 months ago on Google
( 1 out of 5 )

Can’t believe you thinks it’s acceptable to allow a motocross track in the middle of a residential area by John Ray Park. What were you thinking when you gave permission. I’m betting it was “go ahead I don’t live there” it’s ruined a …

SP
Simon Pennick 9 months ago on Google
( 5 out of 5 )

Wheelchair in seen immediately no hassle

BK
Becky Knight 9 months ago on Google
( 5 out of 5 )

Spoke to a lovely lady in waste collection yesterday. Couldnt have been more clear and helpful! Think her name was Katherine!

AB
A B 9 months ago on Google
( 1 out of 5 )

Some of the most surly, miserable people I’ve spoken to. Cannot believe just how rude and unwilling to help the lady I spoke to was. I couldn’t find my customer reference number and all I could hear was her huffing down the phone, as if she’s doing me a favour rather than her actual paid job. Not a please or thank you.

NN
Norman Newton 9 months ago on Google
( 5 out of 5 )

I WOULD LIKE TO THANK ANNA FOR ARRANGING FOR KEVIN COOPER TO INSTALL A GRAB RAIL IN OUR SHOWER ON JUNE 6, AND FOR FITTING RAILS ON OUR GARDEN STEPS LATER, ON JUNE 15. …

KW
Kayleigh Wickes 9 months ago on Google
( 1 out of 5 )

Their workers who trim hedges back on their highways damaged my car. They don’t want to know. You pay hundres in car tax & thousands in council tax, yet they refuse to pay anything out, even when they are at fault.

PS
Paul Stone 9 months ago on Google
( 5 out of 5 )

Well thought I would share my experience… I thought the team at BDC were very, very helpful and a lovely bunch of people. Answered all of my questions thoroughly. Give credit where credit is due! Thank you BDC.

GW
grahame wagstaffe 9 months ago on Google
( 1 out of 5 )

I actually live in witham part of braintree council and to honest an sick to death of witham being being deserted by the council and the councilers they take our money and leave us to rot

DF
David Fitch 9 months ago on Google
( 1 out of 5 )

I phoned last Thursday when my green bin and recycling bags were not picked up. I was told that it would be sorted. It is now Wednesday and still not sorted.

SN
Sandy Nunn 9 months ago on Google
( 1 out of 5 )

Not to impressed with the way I was spoken to on the phone this morning after ringing you about the £251 you took from my account instead of the £38 you should have took for Council tax… I’ve done a formal complaint!!!

OH
Old Hickory 9 months ago on Google
( 5 out of 5 )

Generally, very polite and helpful. A refreshing change from Chelomsford.

KN
Keith Nash 9 months ago on Google
( 5 out of 5 )

Congratulations to the refuse collection teams, brilliant service in such bad weather , especially for coming to meadow way the road is like a skating rink …

DR
Dan Robinson 9 months ago on Google
( 1 out of 5 )

The housing points is a joke turned my bidding band to go up down they leaving someone with mental health and learning disability feel unsafe where they live worst cancil ever

BM
Bliss Memory 9 months ago on Google
( 1 out of 5 )

Rude staff.

CP
Christopher Pepper 9 months ago on Google
( 1 out of 5 )

Had to pay council tax on an empty house because apparently an old sofa means the property is lived in.

DP
David Pooran 9 months ago on Google
( 5 out of 5 )

Clean, tidy. Good services. Schools of good quality. Easy access to London.

JT
jodi T 9 months ago on Google
( 2 out of 5 )

Not really willing to help. Even if you’re threated homelessness while pregnant

KM
katana mana 9 months ago on Google
( 5 out of 5 )

Very helpfull staff

I�
Ivy “Masques” Goode 9 months ago on Google
( 1 out of 5 )

Not impressed at all with the anti British attitude and nasty service

LC
Lee Crabb 9 months ago on Google
( 5 out of 5 )

One of the best Councils in the Country

WW
Wendy Whitehead 9 months ago on Google
( 1 out of 5 )

Unfriendly unhelpful uncaring

MK
Mauran Kunabalasingam 9 months ago on Google
( 5 out of 5 )

👏Good service …

RK
Road King 9 months ago on Google
( 5 out of 5 )

Friendly staff

T
Terrier-ist 9 months ago on Google
( 1 out of 5 )

Absolutely diabolical,

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