Cabot Credit Management average reviews all over the web

4.2
Total Reviews 80

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    60
  • 4.0
    5
  • 3.0
    1
  • 2.0
    1
  • 1.0
    13
Cabot Credit Management reviews breakdown:
Google
4.2
80

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80 Cabot Credit Management reviews on Google

MC
Marlene Cornforth 1 year ago on Google
( 5 out of 5 )

This debt company needs a medal. They are really lovely staff your spoken to with great respect. They fall over backwards to help you, and are really friendly. Your never talked to as a misfit because you are in debt, the most helpful …

JG
James Gardiner 1 year ago on Google
( 4 out of 5 )

For the most part Cabot were professional and understanding. I had an arrangement to pay that I could manage. Then with a little under a year to pay off, the operator I spoke with insisted I paid double from the next month. I found it …

LC
Lisa Cairns 1 year ago on Google
( 5 out of 5 )

Absolutely lovely company.
Please DO NOT be afraid that contact them, they do not threaten you, or have pitchforks at the ready. They are sincerely genuinely kind, and won’t take any more …

CH
Chelsey Harper 1 year ago on Google
( 2 out of 5 )

Had an outstanding balance of £110 or something minor like that, yet I had phone calls almost every single day asking me to go onto a payment plan, despite making regular payments (amount varied depending on what I had spare). Told them …

SB
Sandra Blake 1 year ago on Google
( 5 out of 5 )

Paying my debts via Cabot Financial was easy and convenient. I used the calculator figure out how much I could pay . When financial times got a little easier I used the app to make additional payments. On the website it showed graphs to indicate how much of the debt was paid and how much was remaining.

SC
Susanne Calladine 1 year ago on Google
( 5 out of 5 )

I have found working with Cabot to be a very positive experience. Communication has always been helpful and non judgemental. Their website was easy to use and statements made it easy to keep track of my progress.

RB
Rhiannon Breakspear 1 year ago on Google
( 5 out of 5 )

I’ve been trying for months to get my debts in order. After biting the bullet this morning I finally phoned them. The gentleman I spoke to was nothing but down to earth and understanding of my situation. Thank you again for showing some empathy. It means the world.

KH
keith hermanstein 1 year ago on Google
( 5 out of 5 )

It was exceptionally reassuring to deal with an organisation that allowed me to repay a debt over a period of time, on the basis that instalments were affordable to me at all times. There was never a moment that I felt uneasy buy “pressure” …

AL
Ann Lawson 1 year ago on Google
( 5 out of 5 )

This company’s aim is to help you as much as possible and I can genuinely say that is exactly what they do. When I’ve phoned and spoke to the staff, I found them so lovely to speak to and so very helpful. Thank you for all that you done for me and now I can smile as I’m debt free. Again a big THANK YOU.

EH
Elaine Hamlyn 1 year ago on Google
( 4 out of 5 )

It was easy to pay off the debt with a friendly operator. However I was angry because the debt was actually my daughters. After chasing her for over a year they decided to contact me!

SH
Sally Hills 1 year ago on Google
( 1 out of 5 )

Absolutely despicable company. They have “traced” my husband to our address apparently to chase 2 debts consecutively, that are not his. We have reported both to Action Fraud however they have added both debts to his credit file along with …

TF
ToBuyOrNotToBuy f 1 year ago on Google
( 5 out of 5 )

Ian was incredibly helpful in and offered advice on ways I could resolve other financial issues I had with electric companies. My experience with Cabot today has been nothing but positive and actually an enjoyable conversation given the circumstances of the call.

SS
Soggy Sock 1 year ago on Google
( 5 out of 5 )

Spoke to a extremely nice women called “Freya” who is on their second day, very kind and attentive and ensured to give the best service and information possible. This women needs a raise 😉

PM
Pat Miller 1 year ago on Google
( 5 out of 5 )

Very understanding of personal situation and managed to help me settle debt quickly at an affordable payment plan a month. Never harassed me just understood my situation and updated me with a statement of payment every now and then.

DA
Dark Angel 1 year ago on Google
( 1 out of 5 )

Harrasing my private phone number even though I have NO debt, past or present. Greatly affecting my already precarious mental health for no reason whatsoever. They don’t care who they hurt with their mistakes.

DG
Damien Golding 1 year ago on Google
( 5 out of 5 )

Very helpful and personable guy, it felt more like having a chat with a buddy than being interrogated by the repo men

ZC
Zelda Cooke 1 year ago on Google
( 5 out of 5 )

The member of your team called Karen is a credit to you. She was very pleasant professional and just a joy to speak to I think she should be commended

MH
Martine Hayes 1 year ago on Google
( 5 out of 5 )

When I was given the option of Cabot finance I was in a bad place financially. They have looked after me and made getting back on track doable and free of stress thank you Cabot

SH
Stephen Howells 1 year ago on Google
( 5 out of 5 )

I would just like to say a very big thank you to Ellie. I asked for a call today to discuss my account and Ellie was absolutely brilliant. Not only did she arrange the call for a time convenient with me, she also went through everything …

MK
Maria Kessler 1 year ago on Google
( 5 out of 5 )

Today I Spoke to Del, he was Very polite, helpful, supportive and understanding. I was offered alternatives to support my current financial situation. They have always been this way, for which I am very grateful.

L
lloydy8686 1 year ago on Google
( 1 out of 5 )

My mother and father in law settled their debt (they’re pensioners and worry about finances) and yet you still keep sending letters saying they owe a lot of money WHICH THEY DONT! called up to be told that they can’t stop the letters being …

TS
Tim Scott 1 year ago on Google
( 5 out of 5 )

It took me a long time to pay off this credit card debt, both with the original company and then with Cabot. I can honestly say that during this second period that Cabot employees were always courteous and helpful in my dealings with them and I can’t recommend their service highly enough—a job well done.

RB
Rachel Burrell 1 year ago on Google
( 3 out of 5 )

I liked the idea that things can be done remotely. The debt took ages to pay off as they continually refused to settle for a reduced amount. I think it’s something they need to consider with customers who are trying to get out of debt quicker.

SS
Sophie Sturley 1 year ago on Google
( 5 out of 5 )

Friendly helpful staff always offering support advice I’m enjoying being with you 😊 …

CS
Claire Simpson 1 year ago on Google
( 5 out of 5 )

Great Company, no hassle and they really do try and help anyway they can.

MM
Michael Mungavin 1 year ago on Google
( 5 out of 5 )

They contacted me about an over balance.
The contact was very polite and courteous. It was a brief encounter as the outstanding amount was settled almost immediately

PD
Pocket Draco 1 year ago on Google
( 5 out of 5 )

They have been brilliant and allowances for mental health issue. Never bugged or hounded me for extra. Fantastic company.

CB
Carol Berry 1 year ago on Google
( 5 out of 5 )

After setting up a finance plan with Cabot, I was able to use the website and sort my account on line, easy to use, I managed to clear my debt with Cabot in a shorter time then what was calculated

SS
Stuart Salmon 1 year ago on Google
( 5 out of 5 )

Adam was extremely helpful and understanding. A very positive and productive interview with an outcome to resolution

RH
Ronnie Harford 1 year ago on Google
( 5 out of 5 )

Understanding, efficient, had no problems with them to deal with as a company.

RF
Ryan Farnworth 1 year ago on Google
( 4 out of 5 )

No complaints.
Nobody wants to be dealing with collectors, however Cabot are very helpful and do all they can to ensure you can pay the money you owe without leaving yourself with nothing.

VM
Victoria Murphy 1 year ago on Google
( 5 out of 5 )

I spoke too a man today called Toby,, I was in a lot of distress and very upset,,he could not have been more helpful and calming,,as far as I’m concerned he went above and beyond to help me and to resolve my issues,,first class service and such a kind,,helpful and professional person,,thank you Toby

SD
Shaun Drury 1 year ago on Google
( 5 out of 5 )

Jack was very understanding with my medical situation and bent over backwards to help me with a new payment plan so that’s why I gave five stars

A_
Astro _Guy 1 year ago on Google
( 1 out of 5 )

Sick and tired of being constantly bombarded with calls and now texts. I have no connection whatsoever with Cabot and am not and have never been in any financial trouble. The most recent text was intended for a “Laura” and was accompanied …

W
wiktoria 1 year ago on Google
( 1 out of 5 )

i don’t even use cabot! 🤦‍♀️ and all day, i’ll be getting spam calls from here saying i’m some idiotic person called “Matthew”, seriously! i’m a girl, first things first, im not on any form of debt? so please leave me alone before i block this stupid “Cabot” stuff. This didn’t happen on my old phone. …

AG
Andrew Gibbons 1 year ago on Google
( 5 out of 5 )

Shame not every debt collection are like Cabot Financial. Excellent customer service and care. And Cabot Financial are very always understand

JS
Justin steel 1 year ago on Google
( 5 out of 5 )

Really helpful and understanding. Don’t be nervous they are ready to help you become debt free!!

PA
Paul Agnew (AGY) 1 year ago on Google
( 5 out of 5 )

Excellent company and fantastic attitude to customers. If I’m in debt again hope it’s Cabot I deal with 👌👌👌 …

DL
Darren leeson 1 year ago on Google
( 1 out of 5 )

Scummy company been ringing me 3+ times a day told them repeatedly not to call me and take my number off there system still get the calls

RA
RACHEL ANTHONY 1 year ago on Google
( 5 out of 5 )

Spoke to a lady called Ciara to clarify an issue, so polite and took action straight away. If I could give more than 5 stars I would.

EA
Emmanuel Ankamah 1 year ago on Google
( 5 out of 5 )

I had a great and positive discussion with the customer service representative. Excellent service

CJ
Chris Joyce 1 year ago on Google
( 5 out of 5 )

Absolutely fantastic. Can’t recommend enough. I was in a very dark place when I first spoke to Cabot. I am grateful for the way I was treated. Repayment plan was amazing and so flexible . You can always have a chat and change your plan. …

BT
Barry Thomas 1 year ago on Google
( 5 out of 5 )

Having been with Cabot for many years I have finally paid off the debt .
Cabot assisted me with this and it was an easy route and a long haul to get to the end .

ET
Erdinch Tayman 1 year ago on Google
( 5 out of 5 )

Than you for kindly waiting and not bothering me while i was paying my debt . Finally I paid it off a load off my shoulder
Thanks

CB
Carole Byrne 1 year ago on Google
( 5 out of 5 )

Excellent service from Cabot financial Helped me through a difficult time of paying off a debt through them Highly recommended

AS
Abbie Sage 1 year ago on Google
( 5 out of 5 )

Really good to deal with – set up a quick and easy payment plan of only £10 per month till my balance was cleared. Very stress free and no more worrying about debts. …

NF
Naomi Finlayson 1 year ago on Google
( 5 out of 5 )

Helped me work out the best, most affordable way to pay back my debt. Very understanding of my needs and easy to talk to when I needed support with payments. Always felt like I was treated with absolute respect and care and the staff always …

LM
Linda McConnell 1 year ago on Google
( 5 out of 5 )

Very human and sensitive service from Cabot when my situation was very vulnerable. 5 stars x

FT
fiona taggart 1 year ago on Google
( 4 out of 5 )

For a debt collection company I found the staff very friendly and very helpful AND supportive. When my circumstances changed they gave me time to get on my feet and find a payment I was comfortable with.

MF
Michelle Franklin 1 year ago on Google
( 5 out of 5 )

I had always received total respect and understanding from all the staff. Who went out of their way to lower my payments at times, as to what I could afford with never any pressure to pay more. They actually were concerned as to whether you …

RB
Rox B 1 year ago on Google
( 1 out of 5 )

Continually calling and leaving voicemails on my 12 year old daughter’s phone number. She has been blocking the number and they call back with a slightly different number.

QK
Q Kid 1 year ago on Google
( 5 out of 5 )

Great Staff and Very Understanding, Easy to set up a payment plan

TW
Trish Walton 1 year ago on Google
( 5 out of 5 )

Just to thank you for all your help, nonjudgmental, you all made things little easier to manage what was a very difficult time. Many thanks again very merry Christmas to all involved.

JD
J D 1 year ago on Google
( 1 out of 5 )

Spam marketing calls against GDPR regulations (Under s170, it is a criminal offence to: Knowingly or recklessly obtain, disclose or procure personal data without the consent of the data controller)

KD
Kathy Dale 1 year ago on Google
( 5 out of 5 )

Cabot financial are one of the best companies I’ve dealt with they are sympathetic and very helpful

CD
Craig Dodsley 1 year ago on Google
( 5 out of 5 )

Thank you for been a understanding company a pleasure to deal with.

SR
Steven Rice 1 year ago on Google
( 1 out of 5 )

Getting 2 to 3 automated calls from this company A DAY, no other means of contact to reach out to me. Clearly trying to panic people in to calling back, probably on a premium rate number. I have no debt what so ever!

AR
antony robson 1 year ago on Google
( 5 out of 5 )

very understanding and helpful cleared my balance early and helped me get my debt back on track would recommend to anyone
thank you very much

TF
Tracie Fletcher 1 year ago on Google
( 5 out of 5 )

I urge anyone who’s behind with bills to work with Cabot pay what you can afford monthly weekly and it’s paying ur bills off instead off paying in full it’s a wait off my head believe me

WY
Warren Yearwood 1 year ago on Google
( 5 out of 5 )

Always friendly and understanding, wanting to work with you, and not against you, make you feel like you are a human and not a criminal

AA
Albert Ainsworth 1 year ago on Google
( 5 out of 5 )

Excellent company helped me to Road of debt free highly recommended

JR
Jacqueline Reyes 1 year ago on Google
( 5 out of 5 )

I have been with this company for many years and their service is absolutely amazing !thank you very much for your support and understanding my financial situation in the past especially when i need to apply for a mortgage which i got it!highly recommended

P�
Philip “WOLF” Clarke 1 year ago on Google
( 5 out of 5 )

Cabot Financial have been very patient with me all the time I’ve been paying them back, it should be at the end more or less, I hope all is well your end, I thank you for your patience as I have been paying you for a long time, please except my thanks, all the best, P J Clarke.

LF
Linda Fox 1 year ago on Google
( 5 out of 5 )

I would just like to say I’m glad it’s paid, but thankyou for your help. You were always on the other end of the phone if I needed advice

EW
Ellie Whiting 1 year ago on Google
( 1 out of 5 )

I completely forgot about a particular bill, I moved house and forgot to move it. The first reminder was when Cabot financial called me. When they did and explained what it was for I said I will pay it now straight away, they said first we …

JR
Jackie Roberts 1 year ago on Google
( 5 out of 5 )

When I phone or staff phone me some of the staffs are so friendly helpful and understable and listen

CB
Crashed Bandicoot 1 year ago on Google
( 1 out of 5 )

This company harass constantly ringing even when they have been told constantly that they have the wrong number

NW
Neil Williams 1 year ago on Google
( 5 out of 5 )

Made my repayments simple and easy no nonsence well done

LB
Lynda Bruce 1 year ago on Google
( 5 out of 5 )

Very helpful when l was bad debt but glad to recovery the clearly balance

KM
Kazzer Morningstar Turner 1 year ago on Google
( 4 out of 5 )

Easy to use, set up direct debit, kept paying and now my debt of over a grand is gone. Friendly customer service and great website

GW
Grier Ward 1 year ago on Google
( 1 out of 5 )

This company ring and ring leave you messages silly time of the days leave you messages and sends letters they are a nightmare when you’re on a Debt management payment plan and I suffering from depression

MS
Mohammed Salim 1 year ago on Google
( 5 out of 5 )

Cabot fincial excellent company excellent service *****+

DP
Dean Pearson 1 year ago on Google
( 5 out of 5 )

Helpful and very understandable with what I can pay and they try to help with the matter. Thank u for the time to help me and getting me back on target and in track

LB
Leigh Buckett 1 year ago on Google
( 5 out of 5 )

Spoke to a lovely chap called Jake, he was very understanding and helpful with my situation. Definitely deserves recognition for being so nice whilst doing a difficult job.

HB
Harcharan Bal 1 year ago on Google
( 5 out of 5 )

Just spoke to Ellie @ Cabot to re-establish my payment plan after they had put it on hold for me after we went into the last lockdown. She was absolutely fantastic and I cannot thank her enough! …

SC
Shanice Croasdaile 1 year ago on Google
( 5 out of 5 )

The best collection company I’ve dealt with. Every employee that I spoke to, was kind, understanding, professional and just really pleasant to deal with. They treated me like a human unlike some other agencies. I wish all of my debts could …

IP
Irene Poole 1 year ago on Google
( 5 out of 5 )

Cabot were always helpful and professional. They reviewed the account every 6 months to make sure the account was agreeable to both of us. would highly recommend.

SS
Scott Sinclair 1 year ago on Google
( 1 out of 5 )

I ask you to leave me alone and yet you still send me marketing, I asked for a right of erasure but here I am responding to a marketing shot to review you. You have been paid what’s owed after countless letters emails and texts to the point …

KP
Kalpesh Patel 1 year ago on Google
( 5 out of 5 )

Thank s for understanding circumstance of your Client. Very helpfull

AS
Anil Salhotra 1 year ago on Google
( 5 out of 5 )

Spoke to Katie, she was very compassionate and showed genuine concern for my situation. I would definitely urge anyone feeling reluctant or hesitant in making contact to just park your fears and pick up the phone and call. I’m very relieved …

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