Clitheroe Community Hospital reviews

The staff on the ward made my stay amazing I would have had to go home after Blackburn if I hadn’t come here before going to rehabilitation thank you so much again sct

Attended special dentistry and found the dentist rude,even roled her eyes at one point of the conversation

I would like to thank all of the staff at Clitheroe community Hospital for helping my Mum while she was there.

The nurses and staff are absolutely wonderful. They go above and beyond especially under the current covid restrictions. I am sure the road to recovery for my mum will be alot better and speedier

My wife was recently admitted to the Ribblesdale ward. She was in need of some care having had a fall and having other medical conditions. I was very pleased and impressed by the care that was immediately put into operation by a group of …

Using the postcode on the NHS appointment letter satnav directed in the totally opposite direction.
User beware!

It was a pleasure to visit, and so peaceful whilst awaiting for my appointment.
Quick and efficient staff.

My dad is in this hospital and they haven’t done anything for him am so upset

Great staff, easy access and prompt service

I wouldn’t recommend anyone to go onto Ribblesdale ward. its horrendous and the nurses are supposed to be professionals and the way i got treated was disgusting. AVOID

Xcellent

Quick & helpful

clitheroe hospital

How to protect yourself at Clitheroe Community Hospital
Why do you need to protect yourself as a patient or a visitor at Clitheroe Hospital? Because patient records are falsified! I shall examine one instance where there is comprehensive evidence of the truth though there are many other instances that could be cited. The nurse in question is Rachel Elizabeth Holden and she wrote a lengthy and legible entry in the Nursing Notes of PG on 1st June 2023 at 20.30 hours covering the period from 16.05 hours. Rachel Holden was obviously not aware that PG’s daughter had been keeping a detailed diary supplemented by WhatsApp updates to family and friends for many months since PG’s daughter had moved in to PG’s house to care for her.
Although Rachel Holden’s record starts from 16.05 hours, she seems to have been oblivious to the fact that PG’s grand-daughter visited and was still present when PG’s daughter arrived at 17.45. Rachel Hoden’s recording in effect started at 17.45 with a fabricated event involving a balloon which included dialogue by PG’s daughter purporting to mention her brother by name. Rachel Holden had not even bothered to get the brother’s name correct or even close. She then goes into a lengthy entry about PG being agitated for the rest of the visit. The ‘Intentional Rounding’, an hourly check list of the patient, records no agitation that evening. However records from earlier that day mention PG being agitated and record medication being given to calm her down. The reality was that PG ate a soft-boiled egg with toast that her daughter had prepared at PG’s house and then drank some pineapple juice and some coffee. PG then got a bit agitated as she wanted a cigarette so CG and her husband put her in a wheelchair and pushed her round the hospital grounds. They did not have a cigarette for her. PG felt a bit cold round the back of the hospital where it was shaded but once she reached the front door in the sun, she didn’t want to go back to the ward but stayed outside for a while chatting. After she returned to the ward, she played pontoon with her daughter and son-in-law. As it approached time to for them to leave, she became agitated again about wanting a cigarette. None of this is covered in Rachel Holden’s notes.
Why did Rachel Holden make a false record? Difficult to say: maybe she just wanted to see if she could do it and get away with it. If she had not been detected, would she (did she?) go on to falsify other patients’ records? A kind of Lucy Letby syndrome – you get away with it once so you do it more and more.
Why did she think she could get away with it? Probably because her line manager, the Ward Sister, Sharon Miller was not up to the job, displaying all the hallmarks of someone who has been promoted beyond their ability. This is demonstrated by the lack of any attempt at quality control over the recording on the Ward. Frequent inconsistencies between different parts of the records and errors were ignored. She also ducks potentially challenging situations.
Surely Senior Management at the Hospital Trust would intervene? Unfortunately not. In common with most Senior Managers in the NHS, their instinct is to avoid blame, in this case by putting everything down to ‘poor communication’. Sounds familiar? Same excuse used by the CEO at the Lucy Letby enquiry and as trotted out at many coroners’ hearings. It does at least seem that Wes Streeting as Secretary of State is aware of the problems and keen to bring change.
So, how can you protect yourself and your loved ones? Firstly, make sure that everyone has in place a Lasting Power of Attorney for Health and Welfare. The process for getting one takes a few months so you need to apply now. It does not solve everything but makes health professionals far more wary of behaving inappropriately.
Secondly, make sure that you record all interactions with health professionals. A timed diary will suffice but remember that mobile phones have sound and video recording potential.
Thirdly check the records being kept on you.
Finally request your complete records when discharged – you might be in for some big surprises.
Hopefully, this will keep you and/or your loved ones safer.

How to protect yourself at Clitheroe Community Hospital
Why do you need to protect yourself as a patient or a visitor at Clitheroe Hospital? Because patient records are falsified! I shall examine one instance where there is comprehensive evidence of the truth though there are many other instances that could be cited. The nurse in question is Rachel Elizabeth Holden and she wrote a lengthy and legible entry in the Nursing Notes of PG on 1st June 2023 at 20.30 hours covering the period from 16.05 hours. Rachel Holden was obviously not aware that PG’s daughter had been keeping a detailed diary supplemented by WhatsApp updates to family and friends for many months since PG’s daughter had moved in to PG’s house to care for her.
Although Rachel Holden’s record starts from 16.05 hours, she seems to have been oblivious to the fact that PG’s grand-daughter visited and was still present when PG’s daughter arrived at 17.45. Rachel Hoden’s recording in effect started at 17.45 with a fabricated event involving a balloon which included dialogue by PG’s daughter purporting to mention her brother by name. Rachel Holden had not even bothered to get the brother’s name correct or even close. She then goes into a lengthy entry about PG being agitated for the rest of the visit. The ‘Intentional Rounding’, an hourly check list of the patient, records no agitation that evening. However records from earlier that day mention PG being agitated and record medication being given to calm her down. The reality was that PG ate a soft-boiled egg with toast that her daughter had prepared at PG’s house and then drank some pineapple juice and some coffee. PG then got a bit agitated as she wanted a cigarette so CG and her husband put her in a wheelchair and pushed her round the hospital grounds. They did not have a cigarette for her. PG felt a bit cold round the back of the hospital where it was shaded but once she reached the front door in the sun, she didn’t want to go back to the ward but stayed outside for a while chatting. After she returned to the ward, she played pontoon with her daughter and son-in-law. As it approached time to for them to leave, she became agitated again about wanting a cigarette. None of this is covered in Rachel Holden’s notes.
Why did Rachel Holden make a false record? Difficult to say: maybe she just wanted to see if she could do it and get away with it. If she had not been detected, would she (did she?) go on to falsify other patients’ records? A kind of Lucy Letby syndrome – you get away with it once so you do it more and more.
Why did she think she could get away with it? Probably because her line manager, the Ward Sister, Sharon Miller was not up to the job, displaying all the hallmarks of someone who has been promoted beyond their ability. This is demonstrated by the lack of any attempt at quality control over the recording on the Ward. Frequent inconsistencies between different parts of the records and errors were ignored. She also ducks potentially challenging situations.
Surely Senior Management at the Hospital Trust would intervene? Unfortunately not. In common with most Senior Managers in the NHS, their instinct is to avoid blame, in this case by putting everything down to ‘poor communication’. Sounds familiar? Same excuse used by the CEO at the Lucy Letby enquiry and as trotted out at many coroners’ hearings. It does at least seem that Wes Streeting as Secretary of State is aware of the problems and keen to bring change.
So, how can you protect yourself and your loved ones? Firstly, make sure that everyone has in place a Lasting Power of Attorney for Health and Welfare. The process for getting one takes a few months so you need to apply now. It does not solve everything but makes health professionals far more wary of behaving inappropriately.
Secondly, make sure that you record all interactions with health professionals. A timed diary will suffice but remember that mobile phones have sound and video recording potential.
Thirdly check the records being kept on you.
Finally request your complete records when discharged – you might be in for some big surprises.
Hopefully, this will keep you and/or your loved ones safer.