Co-op Insurance reviews

Please for your own peace of mind, you need to avoid them like the plague.
I used them for a year, but when the time came for renewal I chose to shop around as is my right and I needed multi insurance for motor and content. I have been …

They renewed my home insurance automatically without discussing the huge increase in the policy to around £800 per annum ! When I called to discuss this they were not in the least interested , the rookie advisor repeated said that they seek …

Worst company ever im with young driver’s insurance And i can say had nothing but issues with them the black box they supply are nothing but rubbish and when they brake the expect you to pay £50 for new one we have had 3 black boxes sent …

Premiums start low and then dramatically ramp up. Same with many insurers. Renewal letter tells you to cancel via phone or email but email options non-existent. Poor practice making it difficult for the customer. Just leaves a bad taste and will avoid in future.

Took out insurance last year and have made no claims so cannot comment on that side of the business. They sent me a renewal this year and it is double last year’s premium. Typical insurance company hoping you won’t check and just renew with …

Obtained an online quote for car insurance that was almost three times the price from ALL other large well respected companies. Then telephoned to check the accuracy and the agent confirmed it was correct. They offered a £50 Co-op voucher …

Used to be ethical, no longer though. I was with them for years. Then last 3 years started to reward loyalty by bumping up your premium the longer you stay with them. …

Conserveratory roof damaged during storm, never leaked before now leaks at virtually every joint. Loss adjusters came and advised me im not covered as builder has put silicone over outside joints when it was built, therefore not built …

I have been a customer of CIS insurance for over 20 years. in the past couple of years I have seen a massive decline in customer service, the way the business operates. they are still operating with ancient methods of business which need to be updated immediately. very very disappointed. do not take any new business with thos company.

Appalling Customer Service & Repairs – Avoid at all costs. Don’t let this lot being part of the Co-operative fool you. If there was a no star option I would have chosen that. They use cowboy repairers who will botch your repair and give …

Awful service. There was an error with a policy and charged me extra, instead of contacting me to diagnose the problem. The error was from another insurance company. No proactive response from Co-op. I will never return to this company of disgusting attitude to problems. Strongly recommend others to go elsewhere.

£400 increase in premium for ONE claim (in >30 years driving) that cost the insurer a total of £500 in repairs.
£135 cancellation charges + HIDDEN CHARGES. …

Had renewal letter for car insurance wanted an extra £108 for the privileged of renewing with them,did online quote as a new customer and it was £319.57 cheaper ..!! When asked there was nothing they could do..! Ahh well tatty bye then thanks for nothing ..

These guys are hopeless, designing a system to drive you insane. Started on the web site for car insurance, lots of detail onto the system – outcome no quote allowed, you will have to phone. Ages listening to annoying messages, being passed …

After unknowingly being sold an unsuitable policy for my circumstances, (I’m self employed and do not have one place of work, yet the co-op sold me a policy that only allows you one destination of work to commute to). I was involved in a …

Avoid! Had their content insurance for more than 5 years now. And now when the cealing fell in destroying our sofa, apperantly we can’t claim unless we have some random person come into the unsafe room and inspect the sofa. Honestly I’d …

Worst insurance company, terrible staff that either don’t care or are completely inept at their job. terrible passing of info after an accident, caused so much stress through incompetence, repeatedly didn’t pass on info i was sending regards my accident. they are cheap but i would avoid at all costs

£120 for a years worth of insurance. £50 elsewhere with added benefits. They prey off the elderly who think banks are the only place to get these things done these days. Ethical insurance is a big far con

Not had a claim so I don’t know about that side but my renewal was £40 more so can’t grumble.

Up until now they were a good company to get insurance from Until the other day, I had a query that wasn’t being dealt with and was refused to speak to a manager when I asked.The customer service was non exsistent

Upped our premium until we asked to leave, then gave us an improved quote.
Shop around folks

Was one of the tallest building in Manchester

Helped me understand which cover I did and did not need. As a Co-operative I trust that they have customer (rather than shareholders) interstes at heart

[BEWARE] ☆DON’T USE☆ BUNCH OF CON ARTISTS WITH CAR INSURANCE PLUS YOUR CAR INSURANCE WILL AUTOMATICALLY KEEP GOING AFTER CONTRACT TAKING MONEY OUT YOUR BANK AND SEND INSURANCE CONTRACTS TO SIGN THEN YEAR AFTER THEY WILL PUT YOUR CAR INSURANCE UP OVER 200 POUNDS EVEN THOUGH EVERYTHING IS THE SAME

I visited CIS building today it is sad to see the building is no longer occupied I worked there and had good memorable times there

Worst rubbish company in whole this world . The customer service is very poor and they just like to waste people’s time and money .
I’m happy that I left this dodgy company . So if you are happy to lose your money go for it …

Good customer service

Great insurance provider and better than excellent customer service

Doubled the premium and couldn’t get our details right

Ok but not the bewt rates on the market

Never had a bad experience.

A Manchester landmark absolutely.

A first class service

Good place to work

Excellent service

I work here,

Ripping off company

Office coop