Croydon Churches Housing Association Limited reviews

I am a tenant and have been for many years… I find that Steve Thompson always corresponds to emails swiftly he is very courteous and helpful even if it is nothing to do with him he puts you through to the appropriate person. …

Staff very friendly and helpful. The only draw back is that it is not quite as accessible public transport wise as the last place. Very nice looking though. I believe there is an upstairs bit but we didn’t go up there

WORSE MISTAKE I EVER MADE WAS MOVING TO A CCHA PROPERTY . TERRIBLE 😔 MANAGERS DONT GIVE A 🤬 ABOUT THEIR TENNANTS AS FOR MAINTENANCE THEY HAVE NO CLUE IMAGINE HAVE A LEAK AND REPORTING NEARLY 10 YR AGO . AND STILL NOTHING . THEY JUST …

This has got to be one of the most unresponsive social housing landlords in the UK. They do not care about their tenants and see them only as a nuisance. They don’t respond to emails, telephone calls and even messages sent via their …

THEY DONT CARE ITS FACTS GONNA HAVE TO ABANDON YOUR Property GUESS THATS WHAT YOU WANT

Absolutely disgusted iv been waiting just little over 4 years now for a transfer from a 3bedroom house to a 4-5bedroom house. Bear in mind there is 8 of us . 3 boys in one room oldest is 16 ,12,5 and 3 girls in one room 14,11,9 . Bed times …

Great rent collection team, very courteous and helpful; however ordered repairs during covid and despite confirming they had my request, still no action to resolve issues

CCHA has no ethical morals for their tenants. Despite several complaints in relation to repairs to my property, these have continued to remain unaddressed. Upon moving in the standard of response gave me the false impression that this was …

Not very helpful at all Up to now no one has reached out to me regarding a transfer but yet I have left messages for Alexandra to contact me regarding this

Avoid CCHA at all costs.
Poor management
Staff unhelpful …

After a lengthy dispute over a parking issue, I won the case . One of the TMO’s is a liar and blatantly lied over a ‘ visitors’ parking bay which never existed. Fortunately , I was not a pushover and had evidence which proved I was right !!

Nice office block. Very poor parking on the grounds

WORSE HOUSING ASSOCIATION EVER AVOID THEY DO NOT CARE.

Professional staff and lovely offices

Ignorant, ill-trained staff who ignore complaints about repairs. Treat people like they don’t matter. CCHA creeping away from Social Housing into higher rents and buying. Not what they were established for 1967. But hey, there’s money in it.