Currys PC World average reviews all over the web

3.1
Total Reviews 80

Average reviews from all platforms

Average Rating 3.1

Average reviews from all platforms

  • 5.0
    28
  • 4.0
    14
  • 3.0
    5
  • 2.0
    5
  • 1.0
    28
Currys PC World reviews breakdown:
Google
3.1
80

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80 Currys PC World reviews on Google

JL
Justin l 5 months ago on Google
( 5 out of 5 )

Went to this store to purchase a tv around 4pm last Saturday, the sales staff was just standing around chatting an on their phones (looks very unprofessional from a customers point of view) Except one man called Kieran came over an asked if …

HG
Holly Gardner 5 months ago on Google
( 1 out of 5 )

Twice weve been to this site and on 2 separate occasions we’ve been refused sale on a TV. why do you advertise a TV set online and then when we come in you try and sell us a set £100 more? And why do you stock JVC when all the staff talk so …

D
Dottysangel 5 months ago on Google
( 3 out of 5 )

Staff on site lovely but had to go in and ask where my parcel was as shouldn’t have deen delivered to store. Was out back with alot of other parcels as no one had received an email or call due to an issue with the system so not sure how …

DK
Davy Kirk 5 months ago on Google
( 1 out of 5 )

By far the worst shopping experience I’ve ever had. Bought a TV for £550 on the 8th October 22 to be delivered on the 12th October 22. No TV arrived when I called customer service they couldn’t find my order or could give my money back. Was …

JP
Jack Pittard 5 months ago on Google
( 1 out of 5 )

Staff were good but I was told about 3 different things. Ordered a laptop to the store was told it would be there at midday then I got rang at 3 saying it would be there at 5. Waited for an email or text until the CLOSED nothing. No phone …

CJ
Chris James 5 months ago on Google
( 5 out of 5 )

Called in to upgrade with Mobile ID. Really helpful young lady provided everything we needed

RT
R T 5 months ago on Google
( 1 out of 5 )

Horrendous customer service received from 2 mature female colleagues. Complete lack and disregard of basic customer service skills. Please avoid and spend your money elsewhere.

AT
Alastair Tulloch 5 months ago on Google
( 1 out of 5 )

Horrendous experience. I purchased a game for a birthday present on Saturday, paid for it online and pick up from caerphilly on Sunday. Got my order confirmation stating pickup Monday. Didn’t matter as I need it for Friday. Kept checking …

JD
Jayne Davies 5 months ago on Google
( 5 out of 5 )

Fab lovely guys who work there very helpful catered for all my needs and more x

EB
Eric Bentley 5 months ago on Google
( 5 out of 5 )

Very Happy with Curry’s . I took a Radio in with the CD not playing .I’ve had the set for 10 months so still in guarantee .no problem with the lady assistant. Checked it out .not working OK .look for a replacement . One on show .Nice. …

CN
Courtney Neave 5 months ago on Google
( 5 out of 5 )

Brought a Ethernet cable to use for my computer. Unfortunately it wasn’t long enough for my needs. I went back another day to return it, having walked in I realised id forgot my receipt. A lovely colleague helped me called Kevin. The …

TC
timothy cronin 5 months ago on Google
( 4 out of 5 )

Popped in to have look round very helpful staff

AM
amanda marie roxy hemmings 5 months ago on Google
( 5 out of 5 )

Great always helpful staff. I always get my new upgrades there.They transfer all of your apps,texts etc… to your new phone & clear your old phone of everything . Totally recommend this place they go above & beyond to help you & nothing is …

PC
Pawel Cichon 5 months ago on Google
( 5 out of 5 )

Over the last 4 years, I’ve been sad, depressed, and ashamed, all due to the fact that I had a bad, slow and broken phone which I simply couldn’t afford to fix. Times were rough and tough, until I eavesdropped on a conversation in work, …

GJ
Gareth Jones 5 months ago on Google
( 5 out of 5 )

James served us and he was very helpful. Gave us advice and kept it simple and didn’t over complicate things

AL
Arts Ltd 5 months ago on Google
( 1 out of 5 )

Ordered some products from this store, the sales representative ( Morgan ) was fantastic I must state that first and foremost.
On arriving home I had opened my new laptop to find that the one I had been …

DH
David Hunt 5 months ago on Google
( 2 out of 5 )

9 members of staff stood around on there phones doing sweet FA couldn’t be arsed to ask if I needed help with anything when I approached them for help was basically told no 🤣🤣🤣 …

AP
Ann Pudney 5 months ago on Google
( 5 out of 5 )

Really friendly and helpful staff will definately be going back for any electrical goods I need in the future

CO
Chinwe Obi – Onuchukwu 5 months ago on Google
( 1 out of 5 )

I have been waiting for 72 hours now to receive my refund that they said would take 24 hours, today no one is picking my calls from the line that called me several times last week Saturday.

AW
Audra Wilks 5 months ago on Google
( 5 out of 5 )

Bad experiences here, bought Fit bit as a Christmas gift, but apparently if anything goes wrong you have to contact fitbit!. Yet I’m Currys customer didn’t buy from Fit bit?? Not good customer service here, product under 6 months old.. they …

DO
Declan O’Callaghan 5 months ago on Google
( 4 out of 5 )

The store is simply outstanding. This is due to the wonderful, helpful service provided by the staff. For the best advice on your next purchase. Start here first.

VE
Vicky Edwards 5 months ago on Google
( 2 out of 5 )

What sort of a company doesn’t open till 10am

RS
Richard Shaddick 5 months ago on Google
( 1 out of 5 )

Well I can say it was an experience. I visited later afternoon on a Saturday around 3.30 to be met by 17 members of staff in the store. 4 of which were on phones and the balance were is huddles enjoying the work experience. About 10 …

SF
Stewart Foster 5 months ago on Google
( 4 out of 5 )

Currys very usefully provide a disposal / recycling service for old electrical kit. Just drop it off in entrance area

AJ
Adam Jones 5 months ago on Google
( 5 out of 5 )

Great experience today. Garan was great and very polite too.

DH
darren horgan 5 months ago on Google
( 1 out of 5 )

I purchased a laptop from here and payed another £60+ to have it set up to save time on Xmas day as it takes a couple of hours and I have an impatient 9 year old. The laptop wasn’t in stock so the staff ordered in shop online. They told me …

CD
Carol Davies 5 months ago on Google
( 1 out of 5 )

Asked to purchase 3 different cookers, was informed each one was unavailable. Surely a notice informing customers that certain items are unavailable should be put on these appliances to safe customers and store assistants wasting their time. Left store without purchasing anything and wont be using store again

BW
Bleddyn Williams 5 months ago on Google
( 1 out of 5 )

Customer service is a shambles. Impossible to get through to an agent for assistance. Options will boot you off the line at some points losing your place. Bo wonder everyone uses Amazon now. Ten times the convenience and customer relations head and shoulders above

RO
Robert Owen Griffiths 5 months ago on Google
( 3 out of 5 )

Didn’t get what I wanted had to go to Argos!

LK
Lee Kendrick 5 months ago on Google
( 1 out of 5 )

Popped in for a PC PSU. They don’t actually stock anything. Just click and collect.
After not learning my lesson, checked the website 4years later, says they have one in stock, went to the shop, only the 1000W at £180. Bring back the PC World shop.

HK
helen kendall 5 months ago on Google
( 1 out of 5 )

we ordered a freezer paid an extra 10 pounds for it to be delivered on the monday spent all day waiting to have a phone call off the driver at 5.45 to say it wont be delivered as his driving time was up fuming was not the word was told the …

WW
wayne withers 5 months ago on Google
( 1 out of 5 )

Bought a laptop from there a few months ago which has developed a serious performance issue. I spoke to one of the staff a few days ago who asked me to bring it in and they would run a diagnostic to find out what the problem is as it’s …

AM
Anthony Murphy 5 months ago on Google
( 5 out of 5 )

Bought white good. Staff very helpful as always. Been going there for years.

CT
Christopher Turner 5 months ago on Google
( 1 out of 5 )

Called to purchase a Panasonic soundbar.
Salesman couldn’t even be bothered to show me what they had in stock. When asked to check stock in other stores even less interested. Shocking customer relations.

SP
Steve Porter 5 months ago on Google
( 4 out of 5 )

Very helpful young man who dealt with us professionally whilst giving training to another employee 👍 …

DR
Dan Robins 5 months ago on Google
( 2 out of 5 )

Not the best buying experience… I needed a new laptop fast. The staff had extremely limited technical knowledge, so we’re little help selecting the best model for me. Then when we had chosen the whole process of taking my money took …

RS
Richard Shaddick 5 months ago on Google
( 1 out of 5 )

Shocking. Staff fixed to mobile phones, clusters chatting and unhelpful. Counted 17 staff in the shop and had to approach 4 staff before I managed to purchase a product. Sorry not my department is not an answer!

JF
Jane Fellows 5 months ago on Google
( 5 out of 5 )

My husband and I visited Currys Caerphilly today to get some advice on which laptop to purchase for our needs.
We would like management to be aware that we were met with such a lovely young …

RH
Rhys Hobbs-McClean 5 months ago on Google
( 5 out of 5 )

Can’t complain about the service. Always someone around when you need it. Bought a new Fridge Freezer on the black Friday deals. Happy with the price of the Samsung Fridge Freezer that had also come with a 5 year parts and labour warranty.

EM
Emma Morris 5 months ago on Google
( 1 out of 5 )

My elderly mum bought a TV from currys 3 months ago,it is now faulty so they’ve taken it away for repair with NO replacement for a Week!!! This is not my mother’s problem& now she has to sit indoors without the only thing that keeps her …

SX
S X 5 months ago on Google
( 1 out of 5 )

Went here to buy a TV on finance.. got told we was accepted but needed ID but forgot it so travelled 20 mins to go home and get it and went to the bank to get a statement and returned to the store. After entering all details, information …

SS
Shane Stokes 5 months ago on Google
( 4 out of 5 )

Click and collect while you wait in the car didn’t really work so we had to go inside but luckily the staff stuck to social distancing and it looked clean. Nice to see some places take things seriously. Would 100% return.

RE
Richard Edwards 5 months ago on Google
( 1 out of 5 )

This being my local store is always my first port of call when I want a new gadget, but I can guarantee that every time I go there, they don’t have the item I want in stock so I’m sent ten miles in any other direction to another Currys. …

CC
colin crossingham 5 months ago on Google
( 2 out of 5 )

Was not down a dead end road the directions gave totally confusing it was in an adjacent street the other side of the canal

CR
Chris Roper 5 months ago on Google
( 4 out of 5 )

Staff helpful – they need to be though because everytime I’ve bought something, identifying which box contains the item on display is never straight forward.

NH
Neil Harper 5 months ago on Google
( 1 out of 5 )

After having a nightmare experience at the Merthyr store we came here hoping for a better service. We bought a gaming laptop (the display model) after taking it home we realised that this computer had an intermittent fault where it would …

GE
Gaynor Evans 5 months ago on Google
( 5 out of 5 )

Excellent sales person on 1st floor. Very helpful, keen listener and knowledgeable with the stock to match our needs. Can’t thank her enough.

JD
Jonathan David Price 5 months ago on Google
( 4 out of 5 )

Great quality great service a bit expensive but you get what you pay for 😎👍 …

CE
Clive Elliot 5 months ago on Google
( 5 out of 5 )

Just bought a mobile phone from them, couldn’t of been more helpful. They set it up and transferred all my data etc can’t fault them. We’ll done lads

AJ
Alan Jones 5 months ago on Google
( 1 out of 5 )

Went to buy a television, I was told that they didn’t have many on the shop floor as they hadn’t Ben brought out of the store room. The salesman was not interested in asking my queries and appeared to have no product knowledge …

TN
Teff Ness 5 months ago on Google
( 1 out of 5 )

The sales advisor lied to my face saying they don’t price match anyone online especially amazon to try to get a sale. The price promise literally says including amazon. This is ILLEGAL AND MISSELLING

DT
Dave Thomas 5 months ago on Google
( 4 out of 5 )

Jean Davies was polite and prompt with her actions. Explained all procedures.

JB
Jonathan Bird 5 months ago on Google
( 5 out of 5 )

Went for a right angle hdmi port to plug into a hotel tv. Very helpful and got what I wanted

JG
Janie Griffin 5 months ago on Google
( 5 out of 5 )

Very helpful staff, good knowledge of products a pleasant experience, thank you Morgan and the team. The dryer came today as promised and is working well

M
Marcus 5 months ago on Google
( 5 out of 5 )

Great staff and fantastic technology available that could suit your budget.

SJ
Scott Joshua 5 months ago on Google
( 1 out of 5 )

Needed something urgently, checked stock online and it was in stock. Decided to drive there straight away, but was told they didn’t have the stock. So they ordered it and said they would call. 20 days later and chasing every day I finally told one item was in. Took over a month to get the 2nd item.

TC
Terry Carter 5 months ago on Google
( 3 out of 5 )

Found the staff were not very polite and helpful asked if they could help with a query but was told everything was limited and I would have to go on line for help.

YT
yvonne thomas 5 months ago on Google
( 5 out of 5 )

Had a washing machine fitted very nice and polite person who fitted it

SW
Sascha Wilkes 5 months ago on Google
( 1 out of 5 )

I advise that you avoid this store. The “Manager” Jake (or Joke as he will now be known) is one of the most unhelpful people I have ever met and is incapable of speaking the truth. In other words, he lies. Go to a different shop where they might help you and tell you the truth.

NB
Neil Bracey 5 months ago on Google
( 4 out of 5 )

Clean and tidy place plenty of stock and plenty of choices helpful staff very easy to get to and plenty of parking

RB
Rhiain Burberry 5 months ago on Google
( 5 out of 5 )

Ordered a dishwasher on click and collect. The app is rubbish but the store staff were friendly and helpful. A very good experience.

LA
Lester Ayling 5 months ago on Google
( 3 out of 5 )

It’s a Curry’s. They sell electrical goods goes the home as well as tech. You knew that.

DB
Debbie Bardo 5 months ago on Google
( 2 out of 5 )

Disappointed with the product selection, not enough choice and now unhelpful staff. Also prices at a higher price than actual RRP, then put on special offer making it look a bargain.

LC
Lunacare Cymru Media 5 months ago on Google
( 4 out of 5 )

Lunacare Cymru often uses Curry’s PC World as its go to source for camera equipment and the useful advice on the latest technologies available the store has great staff all around and well manned, inside the store itself is a friendly …

NR
Neil Roberts 5 months ago on Google
( 5 out of 5 )

Excellent service with friendly staff

KP
Kurt Parry 5 months ago on Google
( 1 out of 5 )

Verr poor service, took my mother’s email address down wrong and her phone number, so didn’t get the receipt she should have emailed as it was taken down wrong and also the phone number so the courier has now got the wrong phone number also. Stay well clear!

SM
Stephanie Marnell Jones 5 months ago on Google
( 5 out of 5 )

Fantastic service from Morgan in the Caerphilly store tonight. Very knowledgeable and the service was great.

M
Miche 5 months ago on Google
( 5 out of 5 )

Pleasant and helpful staff I had ordered a drier last night and all was waiting and ready to go …fab service, makes happy customer 😊 …

JP
John Pasztor 5 months ago on Google
( 4 out of 5 )

.not too busy, good selection of stock

TB
Tom Bale 5 months ago on Google
( 4 out of 5 )

Sales lady was lovely, manger was pushy trying to get us to sign up to a care plan after being told no 3 times

GB
Gareth Bull 5 months ago on Google
( 4 out of 5 )

Polite and friendly staff had a problem with a washing machine we bought , all sorted within 10 minutes .. well done to the member off staff who looked after us 😁 …

PM
Paul Moreton 5 months ago on Google
( 1 out of 5 )

Nothing in stock told to buy online ? Why is the shop there?

EM
Ed Merv Lewis 5 months ago on Google
( 1 out of 5 )

Currys failed to provide DPD with any order information and I had to spend my day waiting for the laptop. As well as 2 hours on the phone to themselves and DPD. …

DJ
David Jeffries 5 months ago on Google
( 1 out of 5 )

Staff are to busy talking to each other

PS
Pauline Skelhorn 5 months ago on Google
( 5 out of 5 )

I love this place because they are very helpful they also explain everything you need to know about any item x

RH
Richard Harmsworth 5 months ago on Google
( 4 out of 5 )

It’s not a bad selection I find it strange that you can buy things cheaper from them online and pick it up from them for less than you can buy it in store.

AB
Alexander Bruce 5 months ago on Google
( 5 out of 5 )

Staff very knowledgeable…easy
… clean

MH
Matthew Hammond 5 months ago on Google
( 5 out of 5 )

Very helpful bunch of people! Spent lots of time talking through products a very patient with a trade-in that wasn’t so straight forward

CS
cheryl stevens 5 months ago on Google
( 3 out of 5 )

Sales staff drive you a bit mad but items we wanted in stock with a good selection

SB
Susan Beacham 5 months ago on Google
( 5 out of 5 )

Our local store is convenient and always seems to have what we want

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