Oodle Car Finance reviews

I don’t normally leave reviews, but this company really does deserve one, honestly!
I have been with them for 2 years now and their customer service team are …

Been a customer for 4.5 years. Moved to leave this review by the recent customer service I received following a period where I lost my job. Customer Service team have been PHENOMENAL! I cannot thank Oodle enough for the peace of mind, …

Spoke with Abbie via the chat to us link. Fast efficient and helpful. Options explained and understood. Would say fair options given and time allowed to decide. Am glad I have used oodle because they have been outstanding in the past 6 months since major issues arose in my private life. Thank you!

Absolutely excellent service. Kind, helpful, patient and supportive. Helped with all questions and offered further support when I felt like it was hopeless. Simply amazing. Huge thanks to Lauren and Erica. Wonderful ladies – a real credit to Oodle. They should be highly commended

I had a car finance with oddle and they have been amazing over the last 3 years. Yesterday I decided to settle my loan so I could buy another vehicle, and the company has been really straight forward. Abbie M has been great , answered all …

Cannot praise the service that I received highly enough. When my car was written off they went out of their way to get me a new deal sorted and dealt with the negative equity in a manageable way. Callum and the team were so supportive, 48 …

Through the term of my loan the team have been really helpful and friendly. I have just finished chatting with Abbie, who again was very kind and helpful in advising me on making my final payment!

I don’t normally give reviews but I had really good customer service today given by Abbie M, she really help with everything I needed and was quick to respond with answer. I always get nervous calling up so I just used the chat with us online which was prefect. Thank you for today Abbie M great help ☺️

This is genuinely one of the worst finance companies to deal with. Had a direct debit taken this morning for an account that should be settled. Phoned to ask what was going on to be told they’d not received the settlement figure from the …

Billy was so easy to deal with, very friendly and helpful, made the experience so easy. Would highly recommend this company.
I have had finance through this company previously over the last 3 years

THE CUSTOMER SERVICE AND TIME TAKEN TO SORT THINGS IS SO BAD. I started with calling to be told by the lady she didn’t know what to do so to ring back tomorrow and speak to someone! Everyone I’ve spoken to on live chat has either given me …

I was looking for long time to get a car on HP . I received the best offer from Oodle car Finance. They have a great up that you can manage and see your payments and chat with agents . I get in touch with them asking what documents I need …

I don’t typically leave reviews because I don’t want my name publicly out there, but I have to warn potential customers with dealing with this company. …

Good online chat about issues i’m having with a car i bought in January and have had for 4 weeks, not happy about the car and making unnecessary payments right now. Will update in due course regarding outcome.Terrible company offered £50 as …

I am going to give 3 stars and all of them goes to Abbie M from Live chat. Brilliant customer service and information, the 2 missing stars are for the timing and understanding of the agreement which sadly I have to Reject on my 1st of the …

If you want to buy a car with a financial company, I definitely and absolutely recommend that you DO NOT choose this company. If you did choose them, be sure to have the car you receive thoroughly checked over. Even if they say they provide …

Rumel, was very polite, courteous, listened, and took action with my enquiry. He also gave more value than I expected, and was more than happy with the service that he provided, and he is an asset to the company.
Keep up the good work and thank you once again.

Oodle car finance
Oodle car finance
I thought I was alone in this scam car finance provider. …

This is a joke company, they are probably thinking that if they ignore me the problem it will gone, one year waiting for them to resolve my complaint for a car that break down in less then 6 months, because they just don’t give me any reply …

I purchased a vehicle using Oodle as the finance company, with 3 months the vehicle was off the road with major damage. A complaint was raised with oddle against the dealership, with the final outcome to reject the vehicle and return it. …

Abbie provided amazing service, answered all my questions, helped me with everything i needed and even went above and beyond to give me extra information where she could. …

Fantastic experience every time I call highly recommend. Very helpful and will everything they can to get you solution. Keep up the good work!!

Wow! Having signed a contract with this company that both sides signed, they decided to pull out on the day of the sale, this has obviously cost me time and money. I’m now currently seeking legal advice. As I had already part exchanged my …

Erica R was very helpful todsy. An error occurred on my account and she assured me they were fixing the issue and apologised for the inconvenience caused. Very happy with the advice and support

This review will be updated when I have the time. Have 2 car finance through oodle. First everything was smooth and have had for over a year. This new one has been an appalling mess. First payment taken twice. Made complaint. Was told would …

So this company sends out hardship emails to tell their customers they care….
Really so when I asked for my payment to be moved two days to the 1st of the month as I have no credit in my account due to everything going up and I cancel my …

Do not sign up to Odel Car Finance.

Customers, make sure you contact the Financial Ombudsman & email the complaint …

I used Oodle’s chat system to sort out my payment schedule and was served by Abbie M. fantastic service and very considerate of my situation. Great Stuff!

Absolutely disgusted with this company! I have been a consistent payer since 2019 I have never missed a payment and have never been in arrears. Due to COLC I have unfortunately fallen on financial difficulties and have been chasing this …

Shocking experience with this company. Six months after the credit account was cleared and closed with the car being rejected, they’re still adding defaults to my credit file for the closed account. I’ve had letters advising the account is …

I had a issue with my car when bought it but finance company where very helpful and helped me sort out the issue. Costumer service very responsable,polite and helpfull. …

Spoke with Abbie M today via chat to sort some details out. Very polite and friendly service got everything sorted very quickly for me. Thank you

Highly recommend Oodles for finance, very helpful and top service. Erica recently helped me with an issue I had and was solved straight away. Very good customer service! 5 stars!!! 👍🏻 …

Shocking company that deal with buying not great standard of cars from dodgy garages and over price you with the finance. Shocking customer service,please avoid getting a car this way will take full advantage of you. And tell you your car …

Disgusting company and service. Illegally sold us a car, beware of buying a car from them! We bought a car using Oodle finance and paid off the settlement fee early as wanted another car, however when we went to sell the car we found out it …

I spoke to Abbie M via live chat to update my personal details and it couldn’t have been easier. Really pleased with the service, thank you! 🙂

So easy to change dates for direct debit I wish everyone was like that, great customer service thank you

Insurance company paid them direct into to oodles account 3 weeks ago, they say they have to send cheque, 3 weeks waiting now,accounts havent sent yet, they dont care, vile company stay away

Don’t sign up. Odel cannot be trusted.

They are a bunch of cowboys …

Abbie was very helpful and kind.
Put me at ease and I didn’t feel ashamed talking to her about my situation.

Bradley has been absolutely amazing to answer all my questions with great patience and professionalism!

I was surprised on how quick the response was and how quickly my issue was resolved thumbs up and five stars to Abbie M.

These are the WORST finance company I have possibly ever witnessed in my life. Had my car done 10K miles and camshafts,turbo&timing chain all snapped&blew. Not one person was bothered after a 16 month on going claim so I refuse payments now …

I had a question regarding my payment in full and Abbie M. from chat was very helpful. …

Financed a few cars through Oodle over the years and always received the best service and very helpful advisors. I dealt with Abbie today and she was very helpful 🙂

Financed a car with Oodle myself, found them to be brilliant although I am still waiting for my spare key and the availability to move a personal registration plate across to the vehicle at the moment

Worst place to get a car they gave me a faulty car that has been fixed before i got the car now that the same problem has happened and they dont want to take responsibility for it. Its been two months and still expect payment for a car that …

just used there web chat for the first time and Abbie M was super helpful and dealt with my inquiry quickly.

Oodle we’re great helping source a car so thought I’d ask them to finance another for me three years later. My credit score had massively improved as has my income and I had an impeccable payment history with them but I was declined.
From 5⭐️ to 0 for that reason. That is not how to keep loyal customers.

Do not use these clowns to get a vehicle. They will completely try and fob you off if you have a fault with a vehicle and claim they are not liable, and then will tell you legally incorrect information on recorded phone calls. They will try …

Thank you to Abbie m for quick easy & clear support. 100% would recommend to people

I’ve had a car loan with this company for over 3 years and cannot fault them. When I’ve been in difficult times and they’ve always been so helpful! Great company and would 100% recommend.

Abbie M was absolutely brilliant, helped me with my query efficiently and was super polite.

Spoke with Suhail on the App chat and they were friendly, helpful & resolved my query quickly 🙂

With very poor score credit They accepted my finance. 18000 £
Only this company in uk accept my finance.
And if you want to take more thay will give you. …

Abbie sorted out my issue out very quickly. Friendly customer service from her !

Abbie M was very helpful! Informative and helped me with two of my issues!

Having no issy with our relationship, over the last three years, until I made enquiries about an early settlement….
I was somewhat disappointed by your poor offer, hence why you only received 4⭐ at this time…

Finance application was easy enough to buy the car but hit issues when car was stolen. Still had to pay the finance until insurance was sorted which is fair. Took nearly 6 month’s to sort which wasn’t ideal but problems came when the …

I was glad to have chatted with Abbie M. She was very helpful! Thank You Abbie M.

I would rather gouge my eyes out with a rusty spoon than deal with Oodle again! Horrid company, they are liars and cheats. they think they’re above the law completely ignoring DSAR’s and deleting data to cover themselves

Avoid this company !!
I purchased a car in December from the Car Motor Centre who sold me a faulty car which has been deemed unsafe to drive by one of the third party mechanics sent …

Excellent customer service and they have a massive selection of cars to suit your needs and budget. They even deliver it your doorstep and give you a commentary and full video/picture of vehicles you are interested in These vehicles are in excellent condition too.

Abbie was very helpful and quick to answer my questions. Very friendly. An asset to the company. Great finance company.

The car finance contract was
worthless. The 4 year warranty refused to pay out. The firm behaved unprofessional. They tripped themselves up in a lie. They ignored my emails .Their Quick …

Fantastic company, they really care and do their upmost best to accommodate for you, super hard working special thanks to Lisa J

If you have any issues don’t expect help in any way shape or form. Beyond helpful. They have created complete misery. I have now taken a compliant to the Financial Ombudsman Service. I honestly cannot stress enough how bad they have treated …

Abbie M on live chat was super speedy and helpful with my questions!

Firstly what a fantastic company this is, my mother rang up about possibly moving payment dates and Lisa gave us fantastic customer service. She went above and beyond to help us while listening to our situation and taking everything we said …

Had no choice but to put one star in order to leave a review. I’ve been waiting 56 days for a call Back from the customer relations team! Where am currently on hold, I have been on hold …

AARON is just a star! Amazing service! Workless not enough to describe, thank you Aaron will be dealing with you guys soon. Tc

Brilliant service and online chat was perfect, straight to the point and couldn’t be more helpful

Very easy process achieving my car loan and have been very accommodating when needing to change my payment dates

Always really helpful and friendly, never had any issues using this company

Great place for car financing. Very helpful team who always help with any issues quickly and effectively.

Abbie was great at dealing with my request late in the day

Erica on the web chat was very helpful kind and caring when hearing I was involved in an accident.

Not even one star. Unless you want the stress of going through the ombudsman and courts as I am now having to, please finance your car with any other company. If you’re unfortunate to be sold a car with existing problems they will take a …

I’m so unhappy this year had 3 cars so far off of oodle. Part exchanged one due to cost being too high little did I know was going to pay more. 2nd one absolute disgrace. Clutch went after driving once. Reported to customer relations no …

Very efficient and has to explain the situation twice to the operator but got there in the end
Thank you