Total Reviews 143

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    79
  • 4.0
    32
  • 3.0
    16
  • 2.0
    4
  • 1.0
    12
Schuh reviews breakdown:
Google
4.1
143

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143 Schuh reviews on Google

MR
Michael Rawlinson 7 months ago on Google
( 5 out of 5 )

On a very busy Saturday lunchtime thanks to the excellent attention, service, and suggestions of Sam and Beth left having bought two pairs of superb shoes! Brilliantly managed team working hard for their customers.

JT
James Tavendale 7 months ago on Google
( 4 out of 5 )

Good shop with a really nice range of shoes, staff was very friendly and helpful, the most recent review on here gave one star for rude staff, this surprised me as I’ve been here about 6-8 times and had a very pleasant experience with the …

TJ
Tori Jillings Trayford 7 months ago on Google
( 5 out of 5 )

What is there not to love about schuh? Fantastic range of footwear, coupled with excellent service and great prices in the sales.

IC
Ionela Cociorva 7 months ago on Google
( 1 out of 5 )

What a terrible experience I just had in this store,if I could I would give zero stars .I just bought one pair of sandals and one pair of converse for my 5 years daughter. She tried them on both, I paid for them,she put on the sandals in …

AC
Alex Cyrkl 7 months ago on Google
( 1 out of 5 )

Horrible management. Disgusting behaviour on their part. Rude! Overheard the manager openly slagging off a customer on the shop floor because he had a concern about the shoes he bought for her daughter. Definitely would rather go somewhere else.

IS
Immanuel Simms 7 months ago on Google
( 5 out of 5 )

Such a secure friendly welcoming clean atmosphere, and the staff are fantastic. The only thing I really knew about trainers was my shoe size and a rough idea of what I thought looked nice. I was given so much more information that I didn’t …

V
VintageGuy94 7 months ago on Google
( 1 out of 5 )

A week ago I was buying shoes in Bath store.
At home I noticed that the model I bought is slightly different from one I wanted and I came back return them or exchange them. Exchange hasn’t been possible so …

DM
Dave McGee 7 months ago on Google
( 5 out of 5 )

I hadn’t planned on buying from there but my regular shop for shoes has closed down. Staff were friendly and helpful. Also they didn’t run up to me as soon as I started looking. Maybe 5 stars is a little generous but all round decent shopping experience.

SW
sarah williams 7 months ago on Google
( 4 out of 5 )

Great service for a start. Staff ready to greet and assist as soon as you walk in. Very tidy store. Nice selection. Found 2 para of shoes today. The staff were also promoting an offer so I saved money too.

LS
Lucy Spreadbury 7 months ago on Google
( 1 out of 5 )

My husband bought me some Jadon dr martens for Christmas and was assured by the manager that they could be returned with a gift receipt throughout January. After I wore them around the house a few times I soon developed a large blister on …

CH
Chloe Hurst 7 months ago on Google
( 5 out of 5 )

Visited today with my son to try and find school shoes. Greeted by a smile hello and smile. Two lads in turn helped us out with our questions and needs. Left swiftly with shoes in tow. Best shop visit I’ve had for a long time. I wish I’d got their names as they are a credit to the company. Thank you

MP
Mollie Prendergast 7 months ago on Google
( 5 out of 5 )

Layla from Bristol covered the store in Bath today. Such a lovely lady! Knew so much about the products and gave us great advice! She was absolutely wonderful. We need more Layla’s in the world. With love your new friends from the USA & Aus

JS
Joe S 7 months ago on Google
( 5 out of 5 )

Really busy always. But credit to the staff who attend to you and make you feel as though they are trying to help even with the crazy amount of people that walk in and out of that shop. Not amazing amount of choice in my opinion. …

A
Asy 7 months ago on Google
( 1 out of 5 )

I bought some sandals from their own brand, after one wear the fabric looked like I had them for a year. The quality is bad, very bad. I tried to return them but I was told by the manager that it is my fault as the way I walk made the scratches. Very disappointed. 30£ wasted.

JM
Jules M 7 months ago on Google
( 3 out of 5 )

Very friendly staff but kept going off to help other people whilst serving me, my 3 year old grandson was getting restless also no room for a pushchair,quite a stressful time!

CG
Carmen Giles 7 months ago on Google
( 1 out of 5 )

I only give the one star as it isnt possible to leave a review without. The choice of stock does deserve a few stars though; the staff members who I encountered however deserve minus stars for customer service, shocking!!! This company really needs to teach some of their staff how to treat their customers. Rude……rude, rude.

GN
Gil Nott 7 months ago on Google
( 5 out of 5 )

came in last weekend and was immediately greeted with a smile and a hello from a awesome employee called izzy. ended up buying the pair of shoes that she helped me with and were right fit first time. awesome service !!!!!!!!

SC
sally curtis 7 months ago on Google
( 2 out of 5 )

Another store that’s good for browsing if you’re over 40, no one bothers you!

PM
Paulo Marcao 7 months ago on Google
( 5 out of 5 )

The team at Schuh was amazing, very helpful, fast and overall nice yeah

PW
Polly White 7 months ago on Google
( 5 out of 5 )

Pretty girl Beth her name was, absolutley amazing customer service !! Thank you for all your help beth!

CD
carly darnell 7 months ago on Google
( 1 out of 5 )

The salesman at schuh assured me if I purchased shoes for my orthopaedic insole fitting (long term injury) that I could return or exchange them if they didn’t work. Unfortunately they lied and will not refund/exchange the brand new shoes …

K&
Kayleigh – A Witch Is Reading 7 months ago on Google
( 5 out of 5 )

Good sized store with friendly and helpful staff. Got a great pair of sketchers to walk around in straight away after my shoes broke! Very happy to help.

ML
M L 7 months ago on Google
( 4 out of 5 )

Busy,really busy on the day I visit.
Brought a nice pair of red trainers.
Friendly staff.

SK
Sheldon Kite 7 months ago on Google
( 5 out of 5 )

The staff are super helpful they take there time to make sure your geting the right size u need 5 ***

GB
Georgina Brown 7 months ago on Google
( 5 out of 5 )

Great shop, with nice staff. Can get very busy at times, but they always try to do their best.

GM
GEOFFREY Meek 7 months ago on Google
( 5 out of 5 )

Good selection of quality footwear.for all the family.
Helpful staff. Not cheap.

ET
Eigron topediax 7 months ago on Google
( 4 out of 5 )

Good service by good people. Really cheap price but not as cheap as others. Good quality shoes.

NP
Naomi Pressman 7 months ago on Google
( 5 out of 5 )

Great service and choice of shoes – excellent prices in their sale. Highly recommend.

NT
Naomi Trentham 7 months ago on Google
( 3 out of 5 )

Good range and helpful staff but layout is quite chaotic so can be hard to find what you’re looking for.

DA
Deb Alway 7 months ago on Google
( 5 out of 5 )

Great choice. Young staff helpful, courteous and friendly

MP
Mickey Park 7 months ago on Google
( 4 out of 5 )

Packed but who doesn’t love trainers? Tom the assistant was very good

AA
Anna Amaya Garstka 7 months ago on Google
( 5 out of 5 )

The service was excellent, the assistants were very nice and accommodating.

KD
Karen Deacon 7 months ago on Google
( 5 out of 5 )

Great shop, quick and easy to find what you want and more!

TW
troy wyse 7 months ago on Google
( 5 out of 5 )

Very busy for black Friday deals but loads of staff and great service

DF
David Field 7 months ago on Google
( 5 out of 5 )

Great shoe shop with really friendly and helpful staff

NE
Nick Eagle 7 months ago on Google
( 5 out of 5 )

Really busy but always a member of staff there to help without waiting.

AJ
Alison Jones 7 months ago on Google
( 5 out of 5 )

Very friendly and helpful. Thank you Izzy for making it a pleasure.

TH
Tegan Howard 7 months ago on Google
( 5 out of 5 )

Always so busy but the staff seem well trained and always very efficient.

RM
Ross Maclean 7 months ago on Google
( 3 out of 5 )

Expensive and the staff seem over eager to help with 3 rushing to your side as soon as you step foot in the store.

SS
Sunshine State 7 months ago on Google
( 5 out of 5 )

Great selection of shoes,professional staff

ML
Michelle Lawson 7 months ago on Google
( 5 out of 5 )

Love this shop always find something I like

BP
Biserka Petrova 7 months ago on Google
( 4 out of 5 )

Good offers. Friendly staff

T
tyld 7 months ago on Google
( 5 out of 5 )

great staff, great shoes and prices !

NG
Nathan Green 7 months ago on Google
( 4 out of 5 )

Helpful staff and open plan. Very easy to get help

EP
Elijah Provis 7 months ago on Google
( 1 out of 5 )

No shoes in my size, i waned two different sizes and nope there wasent my size

WB
William Bayram 7 months ago on Google
( 5 out of 5 )

Very friendly and efficient service!

CS
Caroline Sweeney 7 months ago on Google
( 5 out of 5 )

Really helpful staff.

KM
Kieren Malone 7 months ago on Google
( 4 out of 5 )

I thought this was my friend Schuhsan’s house.

BC
Blair Crisp 7 months ago on Google
( 5 out of 5 )

A brilliant shoe shop which great and trendy shoes in!! 👍👍 …

JA
Julie Ann Wilson 7 months ago on Google
( 4 out of 5 )

it’s a good shoe shop

M
Mara 7 months ago on Google
( 5 out of 5 )

Very helpful, good selection

KP
Kian Pierce 7 months ago on Google
( 5 out of 5 )

It was great

KM
Kerry Mitchell 7 months ago on Google
( 5 out of 5 )

The staff are great

OL
Olivia Lansley 7 months ago on Google
( 5 out of 5 )

Good service.

MD
Miguel Dias Correia 7 months ago on Google
( 4 out of 5 )

Good variety of shoes

MH
Mark Horsey 7 months ago on Google
( 5 out of 5 )

Always friendly

BK
Baizhan Khassenov 7 months ago on Google
( 5 out of 5 )

Nice

AM
aaron m 7 months ago on Google
( 4 out of 5 )

helpful staff

DA
Dan Allen 7 months ago on Google
( 5 out of 5 )

How u pronounce this

JD
Jessica Doddridge 7 months ago on Google
( 5 out of 5 )

Helpful staff

PS
Pawel Slon 7 months ago on Google
( 5 out of 5 )

👌 …

MH
Ma. Ha. 7 months ago on Google
( 3 out of 5 )

Normal shoe store without any special highlig …

GD
glen duncan 7 months ago on Google
( 4 out of 5 )

Lots of choices from top brand shoes

TY
Tai Yang 7 months ago on Google
( 1 out of 5 )

Very cheap and disgusting sales attitude. This review gives to one of the staffs who got single ponytail and fake tan who behaved racist. When I ask her for help to find a pair of shoes with bigger size. She just walked away and dragged her …

TA
Tinton Abraham 7 months ago on Google
( 4 out of 5 )

They have almost all good brands. I went out to check on a Caterpillar Boot. Wonderful shop and very helpful staff and management. The shop is in the heart of process Street and easily noticable. Highly recommended.

PO
Patrick O 7 months ago on Google
( 5 out of 5 )

Fantastic selection of trainers, shoes and boots. Extremely helpful and knowledgeable staff who are on hand to make sure find exactly what you’re looking for!

T
Therealnickz 7 months ago on Google
( 5 out of 5 )

Great service. Reserved uggs online. Picked up in store. Was offered £5 off my purchase if signed up online. Which was lovely offer. Every shopper likes a small discount

HF
Harriet Findlay 7 months ago on Google
( 5 out of 5 )

Fantastic experience.
Staff were generous with their time (stayed open past closing!) and helpful finding both the right pair of shoes and back pack.
Carrie was a gem!

E5
Enzio 548 7 months ago on Google
( 5 out of 5 )

Excellent end-to-end service from Carla. She was very accommodating with my purchase of 2 Nike pairs and some Ugg slippers. Gave a very thorough explanation of refund / returns policy and was courteous / kind throughout the transaction process. Great range of shoes available too!

WW
walter White 7 months ago on Google
( 1 out of 5 )

Not very friendly or attentive service. Like others mentioned some ignorant staff members engage in profiling , based on age , appearance and race. The manager blocked my exit and stood over me. I did not feel relaxed enough to take my …

CM
Claire Milford 7 months ago on Google
( 5 out of 5 )

Love the selection of on trend shoes. Staff are always very helpful too

OH
O Haplin 7 months ago on Google
( 1 out of 5 )

Racist attitude from one of the male staff members , followed me around and blocked my exit did not make me feel comfortable to take my time , have a browse and get in the right frame of mind in order to make a purchase. I had to leave …

JS
Jamie Stewart 7 months ago on Google
( 5 out of 5 )

The staff couldn’t have been more helpful to track down what I needed. And when I had to bring something back, they were quick to process my refund.

HS
Hitansh Shah 7 months ago on Google
( 4 out of 5 )

Good variety. Fair prices and great location.

PL
Paul Lincoln 7 months ago on Google
( 5 out of 5 )

I visited 2 minutes before they shut for wellies and the staff were very patient showing me the QR code to save a fiver.
Very competitive prices, fast service and good staff. Well done schuh.

AS
Andrew Sz 7 months ago on Google
( 5 out of 5 )

I was on 29th of Nov. 2022 /= very nice staf and helpines

DT
Dot Tritschler 7 months ago on Google
( 1 out of 5 )

The staff who work in this shop think they are too cool and trendy to condescend to serve older people. I was totally ignored the 15-20 minutes I was in the shop, even although I was trying on trainers as well as other footwear. Young …

EM
Euan MacLean 7 months ago on Google
( 4 out of 5 )

I don’t buy many types of shoes, I always normally know what I’m after and the sizes I need without trying them on. The staff are very attentive and offer to order products for you if they do not have your desired item in stock. Very good service.

HP
Helena Polowyj 7 months ago on Google
( 5 out of 5 )

Great ordered shoes for my partners birthday and they arrived the following day via the click and collect ,great service

S�
Sa “Tardis” 7 months ago on Google
( 5 out of 5 )

Wonderful shop and very helpful staff and management. I bought an amazing pair of boots and the stiching broke after 8 months, so I brought them back for being repaired and the manager, very kindly, gave me a brand new pair. Highly recommended

ER
Edoardo Rabascini 7 months ago on Google
( 5 out of 5 )

Great shopping thanks to the wonderful Jane and Amala. Easy to try our preferred shoes (we bought 2 pairs indeed). Enthusiasm and precision. We will be back.

T
Toby 7 months ago on Google
( 5 out of 5 )

Brilliant customer service. Showed me lots of options and let me choose, then were quick back to help when I needed it. Bought my new favorite pair of trainers here!

JG
James Gibson 7 months ago on Google
( 4 out of 5 )

Introduced to a unique experience today – purchase with PayPal and get a refund on returned items in cash 🤷 Who knew? Means you can continue your spending spree without delay 👍 …

SC
Sara Collier 7 months ago on Google
( 4 out of 5 )

A great shoe shop to browse different ranges for both men and women. Can get a bit crowded at busy times, and staff are helpful. Always has really attractive window displays to tempt you in. There are everyday shoes, alongside things like trainers, boots and party shoes.

AS
Alister Scott 7 months ago on Google
( 5 out of 5 )

Excellent service, bought a pair of DM’s for my son. Staff very helpful and knowledgable.

SM
Stephen M 7 months ago on Google
( 5 out of 5 )

I really like going in here. They have a great selection of shoe styles and this time there were some good offers in their sale. Still, to date I haven’t bought anything from them…

GB
Gina Bees 7 months ago on Google
( 4 out of 5 )

A great selection of trainers, boots and shoes with harder to find brands like Irregular Choice. …

RM
Robert Moore 7 months ago on Google
( 4 out of 5 )

This is my first stop whenever I’m buying new footwear. Schuh (as the name gives away) specialize in the latest trends in footwear, from Vans, Converse, Adidas, Nike, Kickers, Base and so on. They have a particularly large range of trainers …

LH
Lucky Heather 7 months ago on Google
( 5 out of 5 )

Jordan was a great help this afternoon! So patient and cheerful even though the shop was heaving! Great customer service and a lovely wee smile 🙂

RR
Rory Robinson 7 months ago on Google
( 3 out of 5 )

They did not have my size but I found another nice shoe, it was also very crowded and they need more staff at the busy times of the year, it is still a good place to get your shoes thought and I do still recommend it, the prices are fairly standard

SM
Stevie Martin 7 months ago on Google
( 5 out of 5 )

Staff in the shop great not like the staff at the ocean terminal everything seems to be like your asking for to much when am there only picking up a pair of shoes

T
Tobi 7 months ago on Google
( 4 out of 5 )

Great range of shoes although I always feel really envious of the ladies side with all the cool colours and materials, and the men’s is a wash of navy and cream .

YG
Yannic Grawitter 7 months ago on Google
( 5 out of 5 )

Very nice customer service. Shoes fit well, return policy is great, in case anything doesn’t fit.

CK
Caroline Kirk 7 months ago on Google
( 5 out of 5 )

Great service and fab sale prices.

BW
Brian Whittle 7 months ago on Google
( 5 out of 5 )

Always buy my shoes from this shop. Good selection at affordable prices. Good quality.

BA
Brian Anthony Mulhern 7 months ago on Google
( 5 out of 5 )

Very helpful and attentive staff. Lots of deals on offer on a wide range of footwear

R
Ruby 7 months ago on Google
( 5 out of 5 )

This shop never let’s you down with what you need. Always have my size, keeps good stock

LB
Linda Birse 7 months ago on Google
( 4 out of 5 )

Good selection of footwear but alas few staff need to hone up their people skills..!

J7
JKB77 77 7 months ago on Google
( 2 out of 5 )

I want to look at shoes not be pestered by your bloody irritating staff ! Take them off commission and you might actually sell more . Oh yes and your pricey compared with similar outlets

MP
Marcus Price 7 months ago on Google
( 4 out of 5 )

Good service and no fuss with tills as the store assistants have a portable card device each.

HC
Hamish Crichton 7 months ago on Google
( 5 out of 5 )

Top class service from young, Hannah.

ST
Sheila Thackeray 7 months ago on Google
( 4 out of 5 )

Best range of shoes ever and online ordering also available in case they don’t have your size

SK
Smellypants Kool 7 months ago on Google
( 5 out of 5 )

It was very nice they have their own card machines that they bring to you when your sitting down

B
Benn 7 months ago on Google
( 5 out of 5 )

Perfect customer service. Everything is very high-tech there which makes for a seamless shoe-buying experience.

MG
Michael Graham 7 months ago on Google
( 3 out of 5 )

Called in on the off chance they had a pair of boots in stock for my partner. Friendly staff, but no stock, hence the 3 stars

JB
James Bamkin 7 months ago on Google
( 3 out of 5 )

They sell shoes, they ain’t cheap, but they cover your feet. Not sure why they always have to personally greet every customer.

LW
Lesley Whittle 7 months ago on Google
( 5 out of 5 )

Good service, and they sell the RedorDead shoes which I find extremely comfortable.

PG
Poushali Goswami 7 months ago on Google
( 5 out of 5 )

one of the best quality shoes in City center

RG
Richard Gracie 7 months ago on Google
( 5 out of 5 )

Friendly staff and paying while sitting after trying the trainers on makes it a lot quicker and easier.

TL
Tommy Lynch 7 months ago on Google
( 3 out of 5 )

Went in here for a pair of boots. Selection not that great but the member of staff was helpful.

PW
paul watson 7 months ago on Google
( 5 out of 5 )

Staff were helpfull and I got the kind of shoes I needed with the help of the staff

LH
linda higguins 7 months ago on Google
( 2 out of 5 )

selection was good but low quality and prices were really high, so it was disappointed .

AT
Ashley Temple 7 months ago on Google
( 3 out of 5 )

Just like all the other schuh shops. Over crowded and chaotic. Good selection of shoes though

HB
Heather Barnshaw (H) 7 months ago on Google
( 3 out of 5 )

Good staff but not a great selection or variety of sizes.

RR
rogerio rogerio 7 months ago on Google
( 4 out of 5 )

Great prices, good deals easy to exchange no fuss.

HB
Hironimus Bosch 7 months ago on Google
( 5 out of 5 )

Well curated selection of trainers, certainly more on point than the ‘sportier’ chains.

DW
David Williams 7 months ago on Google
( 4 out of 5 )

Nice selection of footwear but can be a little pricey

SR
SA Robertson 7 months ago on Google
( 4 out of 5 )

Good choices of footwear available, many brands but not Scott.

��
Марина Узунова 7 months ago on Google
( 3 out of 5 )

I have the feeling that they have only one pair per size in this shop 😂 I’ve never found what I needed. …

AL
alan law 7 months ago on Google
( 5 out of 5 )

Excellent choice of footwear staff very helpful

OL
Oliver Llewellyn 7 months ago on Google
( 4 out of 5 )

Good selection of top make footwear. Friendly staff.

CV
Christos Vlachos 7 months ago on Google
( 5 out of 5 )

Great selection of shoes in really good price

DA
Dr.Salman Alasttal 7 months ago on Google
( 5 out of 5 )

Lovely online and store service.
Recommended.

MM
Mike Martin 7 months ago on Google
( 5 out of 5 )

Very helpful staff and they had shoes!

AK
Ashley Kivlin 7 months ago on Google
( 5 out of 5 )

Brilliant and helpful staff! Made things so easy for me!!

RG
Roger Galloway-Smith 7 months ago on Google
( 4 out of 5 )

A good range of famous name shoes. Some sale bargains to be had.

KR
katrina rosie 7 months ago on Google
( 3 out of 5 )

Not as good a selection as there used to be. Better shopping online.

SC
Scott Campbell 7 months ago on Google
( 5 out of 5 )

The lady I spoke to was very happy to help m3

AG
Allan Gilchrist 7 months ago on Google
( 5 out of 5 )

Great service very happy staff

BS
Bob Scotman 7 months ago on Google
( 2 out of 5 )

nothing was as I expected,collection was not not high quality n price was not reasonable,won’t recommend .

BS
Bennie Sanio 7 months ago on Google
( 4 out of 5 )

Very good and durable shoes shop.

NG
noela gamuya 7 months ago on Google
( 5 out of 5 )

So many choices of shoes and very goog cust service

JS
Jélae Stroude-Mitchell 7 months ago on Google
( 5 out of 5 )

Great selection friendly staff

TR
Thomas Rodriguez 7 months ago on Google
( 3 out of 5 )

Avoid at busy times, good service with the kids.

AS
Addison Sladek 7 months ago on Google
( 4 out of 5 )

Good prices and friendly staff.

MM
Magdalena M 7 months ago on Google
( 5 out of 5 )

Great staff. Goes extra miles for you

LS
Lea Somerfield 7 months ago on Google
( 4 out of 5 )

Helpful and friendly staff nothing was to much

N3
nero 357 7 months ago on Google
( 3 out of 5 )

Slow to respond to customer even though eye contact and smile was made

AA
Ann adamson 7 months ago on Google
( 5 out of 5 )

Love this shop, shoes for everyone

PT
Patrick T. Ridley 7 months ago on Google
( 5 out of 5 )

Very helpful and friendly staff.

BB
Billy Brazier 7 months ago on Google
( 3 out of 5 )

Not cool enough for my Asian hype beast friend

DL
Denise Leigh-Ann 7 months ago on Google
( 3 out of 5 )

Very friendly and helpful staff

R4
ranker 4u 7 months ago on Google
( 4 out of 5 )

Nice shop, helpfull staff

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