Diana Princess Of Wales Hospital average reviews all over the web

3.7
Total Reviews 80

Average reviews from all platforms

Average Rating 3.7

Average reviews from all platforms

  • 5.0
    47
  • 4.0
    6
  • 3.0
    2
  • 2.0
    4
  • 1.0
    21
Diana Princess Of Wales Hospital reviews breakdown:
Google
3.7
80

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80 Diana Princess Of Wales Hospital reviews on Google

CM
Callum McCauley 8 months ago on Google
( 5 out of 5 )

First day of my holiday in Wales I suffered ear ache and discharge. Referred here quickly to the OOH GP service by 111 where I was in and out in approx 30 mins on a Sunday too. Doctors and staff were excellent, and I’m now on the mend with a prescription (which was free in Wales!). Thank you.

WB
wayne baller 8 months ago on Google
( 1 out of 5 )

Took my partner down there today never been there before and my Mrs went to main desk and 2 old ladies behind the desk one with her feet up and when she asked where the toilets was and where zone g was the answer that was given best you …

SH
Sioni Hole 8 months ago on Google
( 5 out of 5 )

Came here for a special birthday. They serve some of the best toast I have ever had in my life – even provided on the house! Service was excellent. They cater for everyone. They also do deliveries but not guaranteed to arrive on time.

CS
Chris Sharpe 8 months ago on Google
( 5 out of 5 )

Admitted this morning to have my umbilical hernia surgery with mesh. What an amazing hospital. I was looked after from start to finish with the utmost professionalism. Nothing was too much trouble and conideribg the huge pressures the …

TR
Teena Rees 8 months ago on Google
( 1 out of 5 )

Saw I think a polish consultant in fracture clinic. as you can imagine have a fractured bone! Been in a lot of discomfort and pain !!! This doctor had zero bed side manor….. I never complain but felt like a number 🫤😠 unhappy. …

TP
Terry Parker 8 months ago on Google
( 5 out of 5 )

On my 5 visits to different departments I have never had any complaints. I found the Nurses and Doctors to be polite and friendly and nothing is too much trouble for them despite the pressures they are under ..

EW
Ethel Wynard-Nadzo 8 months ago on Google
( 5 out of 5 )

It is a super busy place given the ever growing population that they serve, what with dwindling resources. Yet never in my 12 years of visiting have l ever come accross a receptionist, radiographer, nurse, doctor, consultant, health worker, …

SL
Steve Lloyd 8 months ago on Google
( 5 out of 5 )

The clozerpine nurses are really patient and caring and they make me feel at ease due to my anxiety
Could do enough to make me feel calm and just want to say a big thank you to all at zone r

JW
Jan Webb 8 months ago on Google
( 1 out of 5 )

Shockingly scary place, rude staff, egotistical doctors. I am unable to elaborate as a formal complaint is going in. I won’t hold my breath as to a satisfactory outcome, but if people don’t try and stand up for themselves, this will continue.

PW
Peter West 8 months ago on Google
( 5 out of 5 )

Excellent service on Ward 6 on the 7th February 2023, My partner needed to attend the POW urgent following a referral by her GP, She diagnosed with a severe case of anemia and ulcers, requiring an urgent treatment and infusion, from the …

MG
Matthew Gould 8 months ago on Google
( 1 out of 5 )

Went in bleeding from the mouth took them ages to look in my throat then when they did they saw my right side was raw so they gave me painkillers, fluids and a clotting agent and left me overnight at 11:30 I decided that I was done and …

OS
Owain Smith 8 months ago on Google
( 1 out of 5 )

Terrible service, mother went in with extreme pains in her pancreas at 4:30pm they chucked her on a paracetamol drip and stuck her in the waiting room like she was an object, didn’t allow her any other meds for pain or anything until the …

BP
Bernard Parr 8 months ago on Google
( 5 out of 5 )

Attended A&E mon 17th with a blocked catheter seen within minutes, procedure carried out very professionally and discharged within an hour , thanks to you all very much appreciated 👏👏 …

SM
Sian Mitchell 8 months ago on Google
( 5 out of 5 )

My elderly Mother is currently a patient on Ward 4 the cardiac ward and her care has been exemplary. She has been treated with kindness, respect and compassion by everyone from the paramedic team who took her to hospital, the amazing A& E …

DE
Daphne Evans 8 months ago on Google
( 5 out of 5 )

Had cataract done on Saturday 19 November ! What a lovely dept wonderful care from all the nursing staff and consultants ! Thank you very much xx

CJ
Ceri Jones 8 months ago on Google
( 1 out of 5 )

Checked into POW a & e on 17th October at approximately 5.45 pm with a deep laceration to my hand. Was seen almost immediately by triage nurse who was very professional. At 11.30 pm I was seen by a doctor and was given a X-ray (which had …

DA
Diane Allen 8 months ago on Google
( 5 out of 5 )

Was at A+E here this morning with my daughter Tracy .. and all the nurses and doctors was brilliant from the time we went in until we left Thank you all se much

ND
Natalie Dowler 8 months ago on Google
( 5 out of 5 )

My daughter was rushed into hospital the staff was absolutely amazing absolutely lovely service really reassured me when I was panicking.

F
Faze_MdogYT 8 months ago on Google
( 5 out of 5 )

After being taken ill suddenly whilst in Wales I was taken to Princess of Wales where I was admitted for several days.
From A &E, SAU and especially all staff on ward 8 Blue Bay,discharge lounge team …

M
Mick 8 months ago on Google
( 2 out of 5 )

Left in minors after an accident, should have been in majors.
Doctors & nurses great on the day but aftercare poor. Left in temporary cast so the fracture wasn’t supported and it moved. …

D
Darren 8 months ago on Google
( 4 out of 5 )

Went for three xrays, took my letter and checked in, had xrays and was on my way in about 2 hours

ML
Mathew Lloyd 8 months ago on Google
( 5 out of 5 )

This is the best hospital I have ever been in, I cannot thank the staff enough for the care my daughter received and the kindness and compassion that was shown to me and my wife. I will be forever indebted to the staff for what I felt was …

J
James 8 months ago on Google
( 5 out of 5 )

Excellent, caring staff and very good facilities, I hope they get the support they deserve!

MD
Math Davies 8 months ago on Google
( 2 out of 5 )

Some nice staff members but a lot of people there need to get a different job. It’s not the place to make fun of people who need help and need some care. Everyone in their lifetime will end up needing some sort of care or help. …

HD
Happy dance 8 months ago on Google
( 5 out of 5 )

Yesterday left the princess of wales,still *****care,but lack of parking,is hard for people with cars,wardens fineing people, the only lack,of care “parking “

KL
Kathrine Loveluck 8 months ago on Google
( 5 out of 5 )

This hospital is one of the most efficient hospitals in the UK the staff are excellent nothing is to much touble for them they do all they can to make your stay first class very professional today I had a Gastrocopy and a Colonoscopy …

CJ
Clive J 8 months ago on Google
( 2 out of 5 )

My wonderful 85 year old mum spent 8 weeks on the respiratory ward during 2019.

Individually the nurses were all lovely and supportive. …

TO
Tom Orange 8 months ago on Google
( 1 out of 5 )

Went in this morning with back pain after being told by my doctor to go straight to a&e, I was seen after 20 minutes which was great to be fair a lot better than expected. …

IA
I am Bob 8 months ago on Google
( 5 out of 5 )

My daughter had seizure today and we went to this hospital and the nurse in a and e was absolutely amazing. We was put on children’s Ward for observation couldn’t fault them there. Got to be the best hospital for caring thank you all.

A
Anna 8 months ago on Google
( 1 out of 5 )

Worst A&E experience after 4 hours I had to leave without getting my son seen as waiting for 4 hours in a small room with my 4 yr old and 6yr old became impossible both were tired and hungry and with no end in sight we had to give up hoping to get my little ones wrist checked. I will make sure I try a different A&E next time.

EW
Elaine White 8 months ago on Google
( 5 out of 5 )

I had an appointment for a Colonoscopy. The staff were fabulous.I was treated with dignity and everything was explained fully. They made me feel assured and safe in their hands.

JD
Jordan Davies 8 months ago on Google
( 5 out of 5 )

Fabulous hospital with excellent care. Doctors and nurses have allays been amazing with my care.

DD
Deborah Davies 8 months ago on Google
( 5 out of 5 )

I would like on behalf of my family to say a massive THANK you to every member of staff in the A&E department at p.o.w. Hospital today .For the proffesional dedication of your staff from Ambulance men and women who attended my mother, …

CP
Chris P 8 months ago on Google
( 5 out of 5 )

Placed in a private room while waiting for MRI scan. Couple of days wait but just one of those things. Room was modern and clean. Very quiet. Food was fine and plentiful. The staff exceptional. Medication was on time and properly managed. I …

DS
David/ Sam Weller 8 months ago on Google
( 5 out of 5 )

Thanks to all the staff in the A&E department who took care of me for 24 hours when I had some recent problems. Everyone who treated me did so with the greatest care and respect and, although I was not myself at the time, all the staff …

HR
Heidi Richards 8 months ago on Google
( 1 out of 5 )

Would give 0 stars if possible, father on amu, NO communication with family from Doctors with regards to medical condition/treatments, nurses gave usual comfortable today etc when able to talk with one, father in for 8 days before passing …

BC
Beverley Carter 8 months ago on Google
( 5 out of 5 )

My mum is currently in this wonderful hospital.
She has had many hospital stays in the past couple of years and this is the first time she’s been admitted to Princess of Wales and I can’t thank the staff …

AE
Aaron Evans 8 months ago on Google
( 5 out of 5 )

Absolutely Amazing Staff and surgery team.

Had an 2 of my teeth removed plus surgery to remove and extra tooth under my …

FS
Freya Sykes 8 months ago on Google
( 5 out of 5 )

I was recently rushed into hospital and can say I had nothing but superb treatment from the ambulance crew, to a&e staff to the ward staff.
The ward I was on was spotlessly clean, and all the staff were exceedingly …

EO
eleri osullivan 8 months ago on Google
( 5 out of 5 )

My mother was recently a patient on Ward 4, Princess of Wales hospital , Bridgend and she got first class treatment. I cannot praise the nursing staff enough, although they were short staffed and very busy they were always smiling and never …

PH
Pauline Hill-Cousins 8 months ago on Google
( 5 out of 5 )

Many thanks for the excellent care that Princess of Wales Hospital gave to my husband when we were staying in Wales last week. His problem was treated quickly & efficiently, & he was discharged the same day. Thank you so much to all your caring staff.

CY
Che YT 8 months ago on Google
( 1 out of 5 )

This hospital is absolutely disgraceful been having a rough time coming off meds with terrible withdrawal symptoms these doctors & nurses didn’t take me seriously and I’ve ended up with no muscle function & totally vague told me I’m making …

DL
Donna Lewis 8 months ago on Google
( 5 out of 5 )

Had major orthopaedic surgery there in October last year. The level of care of the day staff was excellent and the aftercare was wonderful.
The only gripe I had was the loudness of the weekend night staff, some of them were talking and cackling so loudly that they kept waking the patients up.

HR
Hayley Rees 8 months ago on Google
( 4 out of 5 )

Very pleased with the service received at POW. Admitted on a Sunday, there was a free bed so moved within an hour to a ward. (8) All the nurses were friendly and caring. ENT specialists available to examine me and keep me up to date. I felt I was cared for very well.

TM
Tanya Morgan 8 months ago on Google
( 5 out of 5 )

Took my daughter to the maternity ward where the staff were absolutely fantastic during the night but must thank the two members of staff who were there during the next day Lisa and trainee Emma who fantastic not only to my daughter but to …

RT
Rebecca Thomas 8 months ago on Google
( 5 out of 5 )

Visited A&E today after cutting my hand and the staff were excellent. I was in, glued up and back out within 30mins and the nurse was very patient with my dizziness and sickness. Thank you so much 👏 …

LE
Linda Edwardsf 8 months ago on Google
( 5 out of 5 )

I honestly cannot find fault with this hospital. I am currently in Ward 19 and the nurses and doctors are great. There is an auxiliary called Erril and she is the type of person who should be on any honours list

DP
David Phillips 8 months ago on Google
( 5 out of 5 )

Attended Pre Assessment Clinic this morning. Can’t speak highly enough of the staff who looked after me in the team. So professional and supportive. And I was saved another planned visit to PT hospital by having my bloods done for my pre assessment and for my doc. Like a One Stop Shop. Much appreciated. Thank you.

AM
Andrew Margetson 8 months ago on Google
( 5 out of 5 )

After finding out that our unborn baby had stopped growing in the womb my partner was rushed here so that a C section could be carried out a few days later. From the moment we arrived to the moment we left two weeks later with our fit and …

SB
Sarah Bluff 8 months ago on Google
( 5 out of 5 )

Took my 11 yr old daughter yesterday to A & E due to concussion. The nurses despite it being v busy were awesome with her and Sarah the Doctor was amazing. Fantastic experience .

GT
Gareth Temple 8 months ago on Google
( 1 out of 5 )

Terrible place ! Avoid if possible ! Was taken here after being in an accident nearby ,l. If I’d know my treatment could have waited another 20 minutes I’d have gone to another nearby hospital..ended up having surgery after which I never …

TM
Tina Mansfield 8 months ago on Google
( 4 out of 5 )

My daughter was in the Paediatric dept overnight recently. All the nurses on the wards nice, very helpful and the place seemed clean. Waited nearly 24hours for the dr to return with results but eas told very busy. Around mostly every 4 …

OD
Owen Driver 8 months ago on Google
( 1 out of 5 )

This hospital is disgusting cobwebs hanging from ceiling everywhere look like the been there years deid flys n spiders on them blood all over the ceiling on the one staircase. All staff are rude need to get different jobs as the clearly don’t like the job they have. Environmental health needs to do a expansion here

AG
Aleena George 8 months ago on Google
( 5 out of 5 )

Princes of Wales Hospital is under Cwm taf Morgannwg health board. Staffs are very helpful and supportive. Need to wear masks in side the Hospital. Their is a multi story car parking facility in back of the hospital along with main entrance …

DB
Daniel Barne 8 months ago on Google
( 5 out of 5 )

The staff at this and many other hospitals do an amazing job under immense pressure. Before you slate the service consider that it isn’t the staff or the trust who are at fault for waitng times and levels of patient contact or care. If they …

PS
Penny Sinclair 8 months ago on Google
( 1 out of 5 )

Waited 5 hours with a friend in a room that had less than 6 people waiting in while there was no sense of urgency and it wasn’t busy in the slightest. Quite disgusting that they’d make people wait that long and for test results instead of just contacting them and not wasting the patient’s time

CM
Christopher Mordecai 8 months ago on Google
( 4 out of 5 )

WARD 20. One stood out. Not sure of her last name SORRY but Ann who worked nights on 23/9/21 & 24/9/21. Run off her feet and managed at the end of a very long shift to leave 1hr after it ended. 🏅. Some do what they can get away with but this lady goes the extra and some …

M
MrAiddavies 8 months ago on Google
( 1 out of 5 )

I only dropped a person of at the Princess of Wales being in my 60s I needed to use the toilet at the main entrance I was wearing a mask I was approached by a lady with blonde hair middle age wears a yellow coat quickly approached me and …

CB
Clorox Bleach 8 months ago on Google
( 1 out of 5 )

Absolutely terrible, my sister was supposed to give birth at the hospital, and when she had gotten in the midwife ( one of the only nice people in there) quickly examined her and realised that she was breach. She then called for an …

MA
Mike Angill 8 months ago on Google
( 2 out of 5 )

Spent 5 hours sat on a chair waiting for an operation then to be told they had overran and had to cancel. Nothing urgent had come up they were just slower than expected. There was 4 of us and in 5 hours couldn’t manage their time and …

SA
Storme Amberson 8 months ago on Google
( 3 out of 5 )

Well… without giving too much personal history away I want to say that when I was a child this hospital told my parents to wait in the waiting room despite me NOT breathing. In recent months some of the staff on the stroke ward ignored a …

BA
bValued Arthur Bletchly 8 months ago on Google
( 1 out of 5 )

Took my son in early this morning with something in his eye, they didn’t get it all out so I had to take him back in at midday. …

GG
Ging Ging Gaming 8 months ago on Google
( 1 out of 5 )

Massively let down by the mental health team. My husband suffered for years and they treated him like he was worthless. Accidentally overmedicating, accidentally not turning up to appointment that took him hours to get to and then just abandoning him in his greatest hour of need. Now my son hasn’t got a daddy.

NB
Ness Blakey 8 months ago on Google
( 1 out of 5 )

Absolutely disgusted with the way they treat some patients. They were extremely rude and judgemental. I found the nursing staff to be rather bitchy and unprofessional in the sense of mentioning patients personal lives (not even medical …

MA
Metta Art 8 months ago on Google
( 4 out of 5 )

amazing staff very attentive even with the wait o 4hrs it included scans etc and bloods taken, very patient with me too. I couldnt have wished for better care. Thanks to paramedicss too amazing all round. Even though i am only holiday maker i was treated equally to others x

VJ
Vincentlloyd Jones 8 months ago on Google
( 5 out of 5 )

Attended the Hospital on April 1st 2014 to be assessed for a Pacemaker as my pulse was down to 42 beats per min. all tests carried x rayed etc. Came back on April 3rd to have pacemaker fitted I was very nervous. Attended Cardiac …

SB
Sam Berrie 8 months ago on Google
( 1 out of 5 )

I am writing to complain about princess of Wales hospital!!! My father is elderly and have been taken in there by ambulance 3pm today!!! Tuesday 08/01/2019 it is now 11pm and he still hasn’t got seen!!! He has been told he has clots on the …

CP
Caroline Pugliese 8 months ago on Google
( 5 out of 5 )

Absolutely 100% Amazing Eye Unit Team!
I went for cataract surgery on my left eye on May 5th and must say that the whole experience was completely 100% satisfactory and cant praise everyone at the …

GP
Graham Parsons 8 months ago on Google
( 1 out of 5 )

The worst hospital I have ever been to, the doctors in A & E are useless even with a letter forwarded from a doctor explaining what to do. Got discharged after waiting 4 hours to then go be rushed back in because the doctor messed up and to …

RW
Roger Webber 8 months ago on Google
( 5 out of 5 )

Just had cataract op today, all the staff in the eye clinic were superb, very helpful caring,& professional, a rely good experience, thanks to everyone.

A
Amy 8 months ago on Google
( 5 out of 5 )

Staff were so caring down to earth and kept me informed throughout. I was admitted to hospital on the Friday and went straight down for surgery on the Saturday morning. I don’t understand how people have the nerve to complain about the NHS

JR
John Roberts 8 months ago on Google
( 1 out of 5 )

Absolute disgrace … I was a private patient in November and the hassle i have had getting someone to send of my medical records to my Solicitor has been nothing less than shocking. It went to the wrong departments to start with, when it …

CT
Ceri Thomas 8 months ago on Google
( 4 out of 5 )

Thanks To all the Doctors,staff and nurses on wards 4,5 And Resus for caring for my dad.Keith Thomas in his last days.
They were all a credit to the NHS..
Thank you.

CP
Calvin Parsons 8 months ago on Google
( 5 out of 5 )

Polite efficient and friendly staff, exceptional knowledge of my condition and excellent explanation of treatment and symptoms.

D�
David “Daddy4Life” Carr 8 months ago on Google
( 3 out of 5 )

Like with any hospital, no-one wants to be there long. I have been to a few and still find this one of the best. I cannot let myself give 4 to 5 stars though as I do know many that have had opposite experiences. I will say the PAU is absolutely fab

DT
david thomas 8 months ago on Google
( 5 out of 5 )

I spent 36 hours in casualty at Bridgend hospital my treatment was superb I was kept informed about my condition the nurses and doctors looked after me there care goes beyond my expectations I could not have been treated anywhere including …

AK
Agnieszka Krasuska 8 months ago on Google
( 5 out of 5 )

I give birth to my beautiful baby boy in this hospital ❤️ all midwifes, doctors, nurses was do helpful and respectful ♥️ highly recommend to any future mums to be❤️

SO
Sherrie O Connor 8 months ago on Google
( 5 out of 5 )

What an amazing job they do when considering covid restrictions, masks and the sheer chaos they face every day in work 🙂

PG
Paul Griffiths 8 months ago on Google
( 5 out of 5 )

Thankfully not had to many reasons over the years to be frequented with the NHS.But over the last few months due to a cardiac problem i’v kind of been back and forth a few times.It must be said.Nurse Moira Ashton and her team are …

CW
Carlton White 8 months ago on Google
( 5 out of 5 )

I’ve been to an oncology clinic on Wednesday.After a couple of tests….The oncologist was inside my bladder….It needs to be cut out …..THIS Thursday…quecerah cerah……

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