direct travel insurance reviews

Bought my insurance from here multiple times, never a problem, and always helpful.
Highly recommended.

Really great service. Spoke to a lovely gentleman who talked me through everything quickly and efficiently!

.The Insurance cover is tailored to mine and my families individual needs . We Have used them a few times and will use them again

Bought an annual policy with a lovely lady. Nice and quick, and a good price

Great service.
Easy to get the policy online or by phone too.

I have used direct travel a few time when travelling with my family. Always friendly and helpful.

Great service, quick to set up and good value!

Great service! Quick and efficient, Very helpful staff

I became ill in Ghana and had to cut my trip short. Direct Travel reimbursed all my onward accommodation, travel and excursion costs. I was also repatriated through Medical Emergency Assistance which you have access to through Direct Travel Insurance. Reimbursement was relatively quick. Good service!

Fantastic service and insurance product. Quick and efficient.

Got stuck in NZ during Covid – no flights home, only offered a repatriation flight after a month and half of not hearing anything so we took it and paid £800 each to get home and our insurance wouldn’t cover these costs because it was a …

Travel to France to go skiing, got locked down due to covid 19, had to make arrangements to escape France.
Tried to claim as all extra expenses escaping and obviously no skiing, holiday …

Awful, unfortunately i fell for the policy through my bank (natwest) and i advise anyone thinking of taking up a policy to do their research first. After years of having a policy with them, the one time ive needed to make a claim, im dealing with negligence and assassination of my character, just so they can decline my claim.

Terrible customer service and a total rip off. You cannot trust this insurer at all, they sell the insurance at a very cheap cost and deceive you – because you are never really covered. Never again.

Dealt with my claim for missing luggage very promptly and efficiently.

Can’t get hold of them,left emails no reply.

Awful sales team.