NCI Insurance reviews

WORST EVER insurance company، they RIP OFF customers and don’t deserve 1 star. NEVER NEVER NEVER NEVER EVER insure your car ، pet home or anything with this company. They take your money and its fraud. They insure you cheap initially but …

Recently took out car insurance with NCI and found them to be very competitive. Staff very friendly and found the whole process very efficient. Would definitely recommend.

RUN AWAY. DO NOT TAKE A POLICY WITH THIS COMPANY. If you are reading this, please don’t make the mistake I, and many others, have made. Run away as quickly as possible! This company is the epitome of why people feel insurance brokers/ …

I’m not give any ⭐️ is NCI car Insurance Very bad company. listen to me don’t buy any policy with NCI this company is fraud .in 14 days cancel insurance then refund but this company not anything refund .I am Fill Fom right not any miss …

I’ve had car insurance with NCI for a few years now, competitive prices for good cover and the staff have always been friendly and helpful

Brilliant Company, very easy to deal with and excellent customer service. Would definitely recommend!

I took a car insurance policy out with this company and before the policy start date they then informed me that they would be unable to insure me. They then proceeded to charge me £55 for the privilege of them cancelling a policy that had …

Fair insurance policy, staff were helpful when finally got through. Gained another years no claims so I’m happy. …

Rubbish customer service, very rude and will they have hidden costs for your policy

After 5 years with this insurance company, this will be the last. Good company unless you become ill, then forget it.
EDIT and when they reply saying ‘please call’. Don’t bother because no one …

when you see very low star ratings liked this company have means they are doing something wrong…., I’m expecting a reply now but no excuse from NCI reviews are there for a reason ….. …

Very simple and helpful switch to an efficient insurance company. Thankyou NCI.

Bad service and exorbitant fees for simple changes. Stay away from this insurance company if you don’t want to be extorted. Today I’m on the phone for more than 40 minutes waiting for service.

This company is dredfull. First they would not allow me to change vehicle on my policy, that I paid 12 months in advance. Then they informed me that if I didn’t pay £60 for change of address they would cancel my policy 2 months early with …

Very long waiting time to get through, incompetent staff who don’t know simple answers to questions (I was passed to a supervisor who also didn’t know and told me to look on their website). I just wanted to know if they did multicar insurance. A yes or no would suffice. Unless you want to waste your time, avoid this company.

Avoid this company at all cost my wife a loyal client of 10 years was on the phone to them and got nothing but abuse which made her have to pay a visit to the hospital as she is pregnant and the stress it caused.
They really need too train there staff with curtesy and respect.

run a mile, ridiculously high hidden fees, rude staff and terrible service. Absolute robbery

Awful experience having just switched from Admiral to them! After accepting me for insurance, they have sent messages asking for driving license documents (never been asked this before). They have added an admin fee which was not disclosed …

If there’s -0 star I would give it to them , the worst car insurance company ever. hours on the phone no one picked up the phone and then I called them later on , no one answered the phone. I even called the pet insurance and still no …

Poor outfit not to go with or it’ll cost you if you do don’t use their website cos when you do & get a deal that looks affordable when you you end up speaking to someone it doubles in price so you end up cancelling & they charge you £55 a …

Absolutely terrible company after returning from holiday I called to tell them I didn’t want to continue my policy they charged me £108.
I would have cancelled it before it was 3 days into the month but they don’t …

Don’t not use this insurance company they are the worst I’ve ever dealt with and will rip you off with hidden fee’s. Cancelled my insurance policy because of address change and then had the cheek to charge me a cancellation fee and …

I would give zero stars if this was possible. Unfortunately I had used a GoCompare website and found NCI was the cheapest. I normally take out insurance three weeks before I need it to start. This way I can find the best deals. …

Please please do not use this company they took £350 off me then did not insure me and after two days of trying to get hold of an actual person said they had cancelled my insurance and then charged me £100 cancellation fee and admin when it was them that cancelled my insurance they are an absolute disgrace of a company

Do not go with this insurnace. Was initially very pleased with my quote so i went ahead with it. 4 days later without the policy even starting i get a phone call saying my details need changed and this would be a £35 administration fee. …

If I could rate them 0 as a company I would, sounds like they have robots at the end of their phones reading from a standard response book. …

I took out car insurance with this company for my son paying over £800. Six months in and he moved house. We were informed that they could not transfer the policy to the new address as it was in an uninsurable area. Consequently they …

I find it hard to put into words how terrible this company is, i changed my car and they were not willing to insure me on it, so i was forced to change company. After spending 35 minutes on hold with customer services i was then told that i …

Customer service is terrible. You have to wait at least 40 minutes every time you call. Then I get a letter warning me that if the documents they requested are not sent to them within five days they would cancel my policy. The problem is …

Absolutely appalling company. Knew I shouldn’t of trusted them from the get go.

Get emails and letters asking for outstanding documents. Give documents, get an …