Doncaster Council reviews

Rang the council to report that after an accident on Thorne Road the car involved had been towed away but debris and broken telegraph pole remained on grass verge. Following day everything removed. Thank you credit where it’s due!!

They said i had to make three separate payments (in 3 months) made the first one and then they took the rest out (£350) anyway making me overdrawn. Absolutely disgusting.

Thanks to Ian from NRT Doncaster, his colleague and also to the person taking our call on the council line. Proper 5 star people, very helpful and understanding. …

My frist time here. There was a very short queue while the guard did a quick electronic heck of our forehead temperatures with a digital thermometer. there’s hand sanitiser on the way in. There’s a central desk to help point you in the right direction. There’s free wifi. friendly helpful staff.

I had to go into the Council Offices at Civic Quarter, and I found the front reception staff very helpful. Using their computers was easy, and any problems I had, there was a lovely young man who was busy handling many queries was polite, …

Absolutely no response to my three emails requesting my blue bin is repaired or replaced even my complaint has been ignored, very poor service.

Called in yesterday to obtain a permit to use my trailer at the local Tip, the Lady who served me was really really friendly, very helpful and the job was sorted while I stood there, really nice to meet people who are so helpful, the …

My elderly father had a accident in his car due to a Unrepaired pot hole. Which resulted in a new alloy wheel and tyre. Contacted the council to inform. All evidence given and they refused to pay. Disgusting !!

The sooner we get this council out the better they have destroyed our town centre unless you want a haircut or get drunk filled our hotels with immigrants making it unsafe for residents shopping experience not recommended. Everywhere is …

It is a shame for ” THE CITY of Doncaster ” That there is NO SINGLE CHILDMINDER to do drop offs and pick ups from Central School Atlas Academy! There is many childminders around but not even one in the City Centre!! Such a shame for …

Doncaster Council online website shows SATURDAY CLOSED. Monday to Friday open 8.30am to 5pm. So why as Claire Stacey rang me on a private number stating she works for the Doncaster Council on a Saturday Morning when there is enough hours …

In some respects I have seen some improvements, investment and regeneration but what I really want to see is some improvement to management of litter and fly tipping. We recently got a dog so we are exploring more even our local area. I now …

One of the worst councils in the country. Incompetent, rude, entitled and lazy.

our street needs new fencing and footpaths top they put new steel fences near us yet when visted told cant afford it yet heard spending 45grand on cragg and tarmacking the shop near me yet cant do our street with new paths thats over 60yrs …

I have a sycamore tree less than 8m away from my house .it other fills my car with yellow seeds for weeks or spinning jenny all on my car .all over my garden and neighbours .which grow into trees . .and last time I asked for it trimmed .I …

WARNING ME AND MY FAMILY ARE APPSALUTLEY . DISGUSED AT THE WAY THE STREET WARDENS TREATED THE BAGPIPER BUSKING IN THE TOWN CENTRE ! SAT THE 26TH NOVEMBER 2022 . OTHER PEOPLE SHOULD BE BRAVER TO PUT SIMILAR COMMENTS !??? Advice Avoid shopping in this Now called CITY .

After weeks of not having our green bins collected (which I fully appreciate and understand) , I phoned to report a missed collection. Apparently I should of phoned on the day of the collection to report the bins not collected. How was I …

I have had nothing but helpful and kind interactions with the staff here. One lady went above and beyond for me helping me with my business rates today. She was compassionate and helpful and resolved the issue for me.

Dan the electrician came last week to repair my fire and he said I needed a new one.
He rung the office and asked for an inspection of the property as some things …

I have a private hire vehicle I got Fix penalty point for going into a bus lane I rung the council up spoke to somebody sjordan pictures of the vehicle pictures of the plate they said it should be fine they’re all of sudden I’ve not a fine …

Why does my bin never get emptied? Last week my blue bin was forgotten about this week mt green bin hasn’t been touched. No note left or anything. Absolutely useless. I have the biggest garden on my new build estate and my grass gets cut …

I work for suez the bin company that empty all the bins around doncaster it’s not that we aren’t purposely emptying your bins it’s more then likely down to the way you recycle your waste and recycling. If you were to put plastic in your …

Hi I’m rating bad comments only for licensing department in Doncaster I think didn’t have in charge in Doncaster civic because now 1yars and 3 month im apply for taxi licenses im waiting for badge not answer

Absolutely appaling service !!!!!.Do not respond to enquiries and ignore ignore emails just send out threatening letters . …

I’ve contacted the council countless times about rough sleepers, they simply don’t care.

Bad service. They try not to pay my £150 tax refund. Rang about 20 times, not possible to get through. Once they answered, but told to ring another line. They were useless before, never ever got any help I needed.

How many times does the council need to be informed about the state of the Lakeside? The amount of rubbish, plastic bottles, bags – you name it, it’s there. Phone calls, emails and photos provided to the council have achieved nothing. Poor …

BIN DAY.

Grey bin day. …

How long does it take to clear fly-tipped rubbish? Reported a pile of rubbish near our home only to have my case closed as I was informed it was a duplicate case. 3 months later the rubbish is still there!

Storm damage in Feb , still not finished. Absolutely rubbish.VERY RUDE women told me to give her 4wks notice NOW.I said NO.

Shocking council that does not address litter problems, there are areas in Doncaster plagued with Rubbish and waste and when reported to the council they seem to do nothing about it apart pass you off too another person. Other councils are …

3 workmen have just been along Lancaster Avenue to mow grass verges; except there is little or no grass (just a few dandelions) because we haven’t had any significant rain for weeks. Then a man with a blower blow dust all along the pavement …

Very bad and they hung up on me

Never have good service there lot sof trouble because thay have messed up. Hard to contact with anyone if you need a help and if you go to council House send you back because no one working there is a joke. Waiting for email response 7 days already

I cannot express my absolute gratitude for the 2 ladies who work on the housing side..Sheila and Marie (occupation therapist)..youve helped me achieve my 1 goal..giving me my elderly parents a bungalow 5 minutes away from me. To know my mam …

Worst council in the uk. They go out of their way to make it difficult for You to do anything on their website. Only want my blue badge you’d think I was asking for the queens bank details. They want proof of the most unrelated documents …

After calling up repeatedly (at my cost) about the rubbish DUMPED outside my home and listening to the carpenters – we’ve only just begun… over and over again. The problem is still not sorted! If the problem is not resolved shortly I …

Useless beyond belief. Nothing ever gets done. No matter what the problem is you will spend hours hanging on the phone and when you finally get to talk to somebody you will be fobbed off with the usual empty promises but they will NEVER …

WHY does it take 8 weeks before the council will take action for NON payment of rent for a landlord before thy will look to see if the tenant is cheating the council for claiming money to pay for rent for the landlord. THY ARE CHEATING YOU …

Why does a pedestrian permit for Doncaster tip only cover people that only live within a 1 mile radius?
I was told my permit could not be used any more because I live more than a mile …

2weeks and still trying to get through to licencing is an abt solutle joke. To book my taxi test last year was a nightmare which took me through the new year which cost me even so thats £245 + the work lost because of no test due to their lack of incompitans.

Absolutely disgraceful service! It’s bad enough that they do not collect fly tipped rubbish when requested but to add insult to injury they do not even have the decency to respond to official complaints about such. …

When I called up to ask for some sand bags to prevent flooding I was told that COUNCIL WORKERS are being given priority first. Naturally I was not impressed and was told I was being ‘aggressive’ – I was merely questioning this. Corrupt, …

I emailed Doncaster Council on Tuesday to report my blue bin lid that was broken and my 2 green boxes that were also broken, by Thursday they were all replaced! Thank you Doncaster Council, can’t get better than that!

Adult social services rude, unhelpful and insulting, mocked me made me feel more worthless than I already do, undignified. Don’t come here for help they treat you like your a joke to them. Upsetting experience 😢 …

Why have you closed Cusworth Park to visitors? The sign on the entrances states it is because groups of more than 2 have been seen in the Park. This is allowed if you live in the same house. Also the sign talks about people ignoring the …

I am absolutely disgusted with the council with the housing situation my mum was on the council looking for a house as for the house shes living in is rented and shes having to move out due to the landlord selling the property which shes …

Emails with no replies and called this council with no answer. I don’t know what the council existence for. Can’t wait for one day all of the services are replaced by AI.

ITheNxxbie for mayor of Doncaster.

Why I should be mayor? …

They are a waste of time, the Doncaster council supposed to be were u get the help you need and get your things sorted, I applied for my son’s school transfer since August were in October and my son still isn’t school.When I tried to ask …

Good evening I have a garden given by the town hall and for things that keep them there I was ordered to be fined .You should see how minors from 55regent street drink and throw bottles behind

you should make a large parking lot in front of the hospital and also in front of school people who go to the hospital have no place to park they have to park in the side streets and get fines the same thing happens when you go to school …

Called up over 4 this week as my bins wasn’t collected still hasn’t been solved why can’t people do their jobs what’s the point off council tax when they can’t do the basics and collect the bins all ways making up excuses

waited 20 mins to get a 2 minute request sorted. would have been better if the staff wasn’t sat chit chatting for 15-20 mins and actually did their job!

The usual inept service.Inane computer messages for a couple of minutes followed by the obligatory you are now number 27 in the queue.For an organisation that employs so many people to to do the same job perhaps they could get some more to answer the phones and a couple to watch over them .Who said the council tax is mis spent ?

Every customer service representative I have spoken to over the phone have been kind, helpful and easy to speak to in regards to my queries

Good luck getting a tip permit, its more pleasant to push bamboo shoots up your fingernails.

After sitting listening to my friend,a stroke survivor try to get help from social services,I was disgusted by the treatment she received,the animal on the other end of the phone was rude,obnoxiousness,uncaring and offered no help in the …

What a joke, council tax phone lines shut down as Always

Absolute third rate service. No bins emptied and the council will not answer phone calls And Tax gone up!!! Ros Jones is a waste of space

always very helpfull

unprofessional staff and management

Very unhelpful staff which don’t do anything which they say will do on the phone. 2nd time very poor response from council like they don’t care.

Funny they only respond to the few posative comments
Made 3 phone calls as was told someone would call me back 3 phone calls & 2 weeks later still waiting very rude & unprofessional staff

An hour on the Line and no one picks up.

Went in for a business consulting. Excellent place to get assistance from the council. Staff very helpful.

read all the negative reviews -however my experiences have been positive-always had queries answered and sorted.

Absolute sham. Probably the worst council in the UK.Coruption is alive and well in Doncaster.

dreadful service, fobbed off saying departments will call you back and never do

Waste of bloody time and space they are. Useless as can be. Beyond joke.

They make things up as they go along so they dont have to deal with you just fob you off

Ringing since 10am to sort out anti social behaviour
With promises of a call back which never came
I had to keep ringing to get answer machine
Very poor service

Rude staff but if you try talking to them with a bit of a tone in your voice they get all shirty!

Terrible service, what’s the point in paying and not receiving the very service you pay for.

absolutely useless, and waste of time calling the council for anything.

Extremely unhelpful and rude! These calls are recorded for training?? Sack the training department!

USELESS

Never anything done when reported

19 in queue, but important

very hit and miss service, usually its miss!