Total Reviews 32

Average reviews from all platforms

Average Rating 3.8

Average reviews from all platforms

  • 5.0
    19
  • 4.0
    3
  • 3.0
    1
  • 2.0
    1
  • 1.0
    8
Dr. Martens reviews breakdown:
Google
3.8
32

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32 Dr. Martens reviews on Google

TG
That_Guy_ Grimm 9 months ago on Google
( 5 out of 5 )

The associates are friendly and knowledgeable. I was welcomed upon entering and helped right away. Customer service aside Dr. Marten’s boots are great quality product. The only reason I’m even buying a second pair after about 6 years is because I wanted a new pair to stand apart from my black ones.

RS
Romie Singh 9 months ago on Google
( 2 out of 5 )

Bought a pair of docs online and they are a bit too big. So tried returning/ exchange it at a store near me so I can try on another one and just switch it out. Was told u can’t return online orders instore which makes no sense. A lot of …

AG
Aribeth Gu 9 months ago on Google
( 5 out of 5 )

Got the jadon doc martens here. The employees helped me and my grandparents find the right shoe size and products to help make my first experience as a doc martens custom more enjoyable. It’s located in the mall on the second floor. We spent quite a while trying to figure out it’s location 😅 …

HL
Hannah Lee 9 months ago on Google
( 1 out of 5 )

Absolutely terrible. The staff told me to get a bigger size then I normally get and I stupidly believe them. They recommend a size so big that even after they were broken in I still get blisters. I wasted so much money on a pair of shoes I …

VS
Victoria Shonbrun 9 months ago on Google
( 5 out of 5 )

I was looking for what turned out an almost impossible pair of shoes. I finally decided to take a chance and call the store in Herald Square. Barry a sales associate looked to see if they had them. Unfortunately they didn’t, however he …

RH
Rosemarie Hubert 9 months ago on Google
( 5 out of 5 )

I had the best customer service experience in the queen center mall. his name and I’m sure I’m not going to spell it correctly us Arestis sorry about the spelling. It’s about time a manager is happy to assist a customer and make sure they leave their store happy.

V
vomitnugget 9 months ago on Google
( 1 out of 5 )

If I could’ve given -5 stars I would have.

I went to return these boots because they fitted in store with the thick socks …

TM
Taurean McDade 9 months ago on Google
( 5 out of 5 )

Just did some normal Christmas shopping and with a family that has members who love docs where else do I go?? So low and behold the amazing STEFANI was amazing in her detailed explanations of the products and even what the materials are. I …

VK
Victorya Kaon 9 months ago on Google
( 5 out of 5 )

I have known about this brand since I was in highschool and always admired the style of the leather and bright yellow stitching they are famous for. And finally after a bit of convincing I finally bought a pair of rusty green oxfords with a …

JF
Judith Frias 9 months ago on Google
( 1 out of 5 )

I’m a huge fan of Doc Marten’s but the sales woman didn’t seem to want to make the sale. I wanted a particular size and she refused to let me buy what I wanted. Insisting that I needed a size twice as big.

JA
Jessica Andrews 9 months ago on Google
( 1 out of 5 )

We checked google before heading that direction from Brooklyn and the store was locked up an hour early, the manager reused us service but thankful the Journey’s was open next door and it wasn’t a complete waste. I was able to purchase my boots and some other things

TM
The Maevrick of Mauve 9 months ago on Google
( 5 out of 5 )

Brandon one of the staff members and was beyond helpful and patient with us. And definitely knew what he was talking about.So excited about my shoes, they’re my first pair.

JT
Jenn Tegano 9 months ago on Google
( 1 out of 5 )

Tried to save myself a trip by calling ahead to ask if they had my size in stock. No one answers the phone. Frustrating!!

SW
Sarah White 9 months ago on Google
( 1 out of 5 )

Customer service sucks. Lily didn’t even acknowledge me or ask me for help. I had to go next door to Journeys to purchase my boots. Never go in if Lily is there. She is not nice

DV
Daisy Velez 9 months ago on Google
( 3 out of 5 )

The sales rep was very nice and seemed knowledgeable. Took her time with us which was a plus.

MS
Morning Star 9 months ago on Google
( 5 out of 5 )

Love these boots.. So well made and durable.. Staff is super friendly too..

JM
Jennifer Mendoza 9 months ago on Google
( 1 out of 5 )

Am giving this place a 1 star because it is telling us costumers it’s open until 11pm at night when it’s NOT true. They close at 7pm!! Someone please fix this false advertisement

SM
Serene Melodies 9 months ago on Google
( 5 out of 5 )

Very nice and fresh staff great selection

AJ
A J Hall 9 months ago on Google
( 5 out of 5 )

I like the flower boots but the sandals are ok too

EM
Erron Mcgriff 9 months ago on Google
( 1 out of 5 )

Hate there shoes but the the staff was helpful

NS
Nima Sherpa 9 months ago on Google
( 5 out of 5 )

Loved the shoes there .

MV
marcos Valle Morales 9 months ago on Google
( 5 out of 5 )

Good knowledgeable staff easy in easy out

LR
Lyndsey Royce 9 months ago on Google
( 5 out of 5 )

the workers are so sweet

DS
Dani Su 9 months ago on Google
( 5 out of 5 )

Cool place

JC
Jean Callahan 9 months ago on Google
( 5 out of 5 )

They have everything

GG
God Gunz & Gold Coming Soon (GG&G) 9 months ago on Google
( 5 out of 5 )

Love it here

TJ
The Jelly Beans Clowns 3473366218 9 months ago on Google
( 5 out of 5 )

Incredible place. Super comfortable shoes. The person who served us was very friendly. And you can find shoes for when you work, for example, in a restaurant and you’re on your feet all day, and you want something that helps make the day lighter and more c …

JR
judith rodriguez 9 months ago on Google
( 5 out of 5 )

The person who assisted me with the product that I bought was very …

JO
jenrri ordinola castro 9 months ago on Google
( 4 out of 5 )

I would like to know if they have th …

YG
Yosilde Grullon 9 months ago on Google
( 5 out of 5 )

Dr. Martens is a very good shoe

RA
reihard aponte 9 months ago on Google
( 4 out of 5 )

I like

MR
Michael Reno 9 months ago on Google
( 4 out of 5 )

Good

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