Elegant showers average reviews all over the web

2.5
Total Reviews 80

Average reviews from all platforms

Average Rating 2.5

Average reviews from all platforms

  • 5.0
    28
  • 4.0
    2
  • 3.0
    1
  • 2.0
    0
  • 1.0
    49
Elegant showers reviews breakdown:
Google
2.5
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Elegant showers reviews on Google

LM
L M 7 months ago on Google
( 5 out of 5 )

Ordered few shower enclosures over last few weeks. Pivots, corner entry, quadrant and offset ones you name it.
All arrived in few working days and excaclty as described. All clients happy so I am. Anytime I need a shower enclosure this the place I go from now on

DM
Debbie Martin 7 months ago on Google
( 1 out of 5 )

Seriously please please do not use this company. All the other negative reviews are true. They are absolutely atrocious, with no customer service at all. They simply don’t want to know when there’s a problem and their staff on the phone are …

GR
Gitanjli Rao 7 months ago on Google
( 5 out of 5 )

We were sceptical to order after viewing their online reviews but ours has been a Good experience with Elegant Showers.
We bought 4 shower enclosures & a …

PB
Paul Brown 7 months ago on Google
( 1 out of 5 )

Very poor quality. First shower tray bowed, second sent damage on corner, third one broke through the middle then offer part refund for tray and had to keep shower screen, would not collect faulty shower trays and told I need to dispose of them. We buy alot of showers for different rooms and would never use this company again.

SK
Shakirat Kareem 7 months ago on Google
( 5 out of 5 )

After I had returned 2 different showers bought from othe company cos of one problem or the other! At first I wasn’t sure of buying a shower from this company (Elegant shower) but after reading their online reviews I gave it a go. Guess …

EB
Eileen Binding 7 months ago on Google
( 1 out of 5 )

We bought a new shower tray 18 months ago and it has split. We sent a picture of the split to the company. We have been informed that the tray is out of warranty but one would have expected a shower tray to be guaranteed for more than 18 months! Very disappointed with their customer service

WY
Will Yeates 7 months ago on Google
( 1 out of 5 )

Unhelpful customer service approach – item did not arrive, no explanation given, upon calling it become clear it was damaged in transit. …

NM
neil marrows 7 months ago on Google
( 5 out of 5 )

Ordered a 900 x 900 shower enclosure to replace existing ageing shower. The quality is excellent the price was just as good so was delivery. Now it’s fitted it looks fantastic. Thanks all round. 👍 …

JV
Joop Venema 7 months ago on Google
( 1 out of 5 )

Sorry there is no less than 1 star.
This company is very unhelpful once you paid your order.
My parcel wasn’t delivered after over 9 days and then only 2 out the 4 items …

PM
Paul Major 7 months ago on Google
( 1 out of 5 )

Purchased the frameless bifold 760 bifold door, a complete waste of time! It Leakes from every conceivable place. It is fitted correctly, to manufacture a framelss door to fit such a small space is asking for trouble. Didn’t get much joy from Elegant so fitting a Merlyn pivot door instead.

SR
Shane Rowe 7 months ago on Google
( 1 out of 5 )

Customer service was poor and the quality (poor) of the items delivered were damaged on delivery.
Customers (my) responsibility to return the items at my COST but is madness.
Bought directly so would advise not using them or going through Amazon for some protection.

JP
John Pye 7 months ago on Google
( 5 out of 5 )

I recently purchased a shower screen and door which got smashed in transit. I rang customer service who quickly got another delivered to me, the delivery driver (Dav Singh) was ace and customer service was fantastic I would highly recommend thank you.

WA
Will Appleby 7 months ago on Google
( 4 out of 5 )

I had an issue with a screen smashed in transit. I was promptly offered a replacement or refund. Nice product so I got a replacement sent out.
Thank you elegant.

GW
Graham Wood 7 months ago on Google
( 5 out of 5 )

Deliver promptly. This shower door appears to be good quality and well made. It was relatively easy to fit if you take your time. It looks really good and doesn’t leak.

ZM
Zakariyya Mulla 7 months ago on Google
( 5 out of 5 )

Shower door arrived as described and in good condition. Given good a notice ahead of time for delivery. Door was relatively easy to fit, instructions included within.

GH
George Handsley 7 months ago on Google
( 4 out of 5 )

Purchased a shower screen and flipper panel from this place online and only afterwards did I see the negative reviews and poor feedback. …

D1
DB 1982 7 months ago on Google
( 5 out of 5 )

Excellent all round, super fast delivery, high quality products and excellent customer service. Have used them many times and will not go anywhere else for my customers.

A
Ajay1512 7 months ago on Google
( 5 out of 5 )

First class product. Easy to assemble. Very well made components. I would recommend to anyone. Outstanding value for money.

SC
Sarah Clayton 7 months ago on Google
( 5 out of 5 )

Unfortunately had to return an item and the customer service was outstanding to get me a replacement to finish my job definitely use this company again Zoe in customer service went above and beyond for me so thank you very much.

CB
Cj Brown 7 months ago on Google
( 1 out of 5 )

1 star is being kind but also by default as the option to give no stars wasn’t permitted. I had purchased a glass shower door which arrived but unfortunately wasn’t the correct size, simple enough mistake which in theory would suggest the …

WR
William Rew 7 months ago on Google
( 5 out of 5 )

Very happy. Good product and service. Replaced broken sink within a couple of days.

JC
jon cox 7 months ago on Google
( 1 out of 5 )

Defective shower tray and staff not interested. No help what so ever do not use this company.

MB
Matt Branch 7 months ago on Google
( 1 out of 5 )

##DO NOT BUY FROM THIS COMPANY## Purchased a shower cubicle from this company, the fixings and rollers were missing. Contacted the company, I was asked to supply my order details which I did and then they blocked me from contacting them! From the reviews I have read on numerous sites it looks like a common issue. Just money grabbers!

JP
John Price 7 months ago on Google
( 5 out of 5 )

Couple of things about this company , I had a couple of radiators from them last year , lovely products , no complaints and value for money too.
This year I ordered another couple which were due to arrive while the plumbers …

DG
Daniel Garland 7 months ago on Google
( 1 out of 5 )

I purchased a shower cabinet (LED Mirror Cabinet Storage Wall Mounted 600x700mm for Bathroom with socket) from Elegant Showers in September 2020 for My bathroom. Unfortunately within 13 months of use one of the LED lights stopped working …

SS
simon sharman 7 months ago on Google
( 1 out of 5 )

purchased through amazon but parts missing, they blame amazon for parts missing…..very rude customer services

EM
Ed Mck 7 months ago on Google
( 1 out of 5 )

DOES THE OWNER ONLY REPLY TO POSITIVE REVIEWS??… WHY DON’T YOU STEP UP AND DEAL WITH MY DAMAGED DOOR!.. …

JV
Julie Vlacos 7 months ago on Google
( 1 out of 5 )

I ordered a white vertical radiator 1800x 480 2 weeks ago. Six days ago the courier turned up and then realised it wasn’t on the van! Since then I have tried to contact Elegant showers by phone but their phone lines aren’t working. I have …

JP
Jack Preece 7 months ago on Google
( 1 out of 5 )

Product was faulty with a tiny hole causing water to spray a fine mist from the radiator. Attempted to contact the seller through amazon, their website and phone (plays a message on repeat never goes anywhere) and haven’t had a single reply …

G
GG 7 months ago on Google
( 5 out of 5 )

10 out of 10

I wasn’t sure about ordering a mirror online even though damaged goods can be …

RF
Russ finn 7 months ago on Google
( 5 out of 5 )

Excellent service delivery free kept up to date on order and well priced

D
Dragos 7 months ago on Google
( 1 out of 5 )

Horrible experience with this company on amazon, do not recommend at all! I would leave 0 stars if I could. First they delivered the wrong size shower screen in a damaged box. I gave them another chance and requested the right size to be …

KC
Karl Crompton 7 months ago on Google
( 5 out of 5 )

Bought a bi-fold shower door last week and unfortunately the middle door seal was slightly damaged at one end. Contacted sales the next day and ive just received the replacement today. Great customer service, thank you much appreciated.

LB
Laura Butcher 7 months ago on Google
( 1 out of 5 )

Please do not buy from this company! If I could leave less than 1 star I would. I have a faulty shower tray and am being ignored by the company. I have reported it, sent photos as requested, called them and tried the online chat. I am being …

VH
Verena Holmes 7 months ago on Google
( 1 out of 5 )

Stay away. Worst customer services I have ever come across. All I wanted to know is if they sold spare replacement panels for a product I got from them. They promise to help then ignore your emails won’t talk on live chat and now wont even …

KG
Kim Grist 7 months ago on Google
( 1 out of 5 )

We ordered for a complete bathroom refit in Sept 2020. Initially we were pleased with the purchases. Whilst putting together the vanity unit we noticed a tiny flaw in the bottom of the left hand cabinet door. Didn’t think it would cause a …

LB
Lesley Beff 7 months ago on Google
( 5 out of 5 )

Very fast delivery, helpful staff and lovely product. Exactly what was required. Thank you.

AW
Allie Wickens 7 months ago on Google
( 1 out of 5 )

Not sure what the deal is with these guys but we have ordered 2 radiators via amazon and they just never come. They claim the courier couldn’t deliver and it got sent back… But we’ve liaised with the (really good) chat team at amazon who …

DO
David Oliver 7 months ago on Google
( 5 out of 5 )

Have purchased from them before.
Fast delivery
Acceptable price too

SI
Shabaan Iqbal 7 months ago on Google
( 1 out of 5 )

This has been the worse company EVER. I placed an order on the 15th April for the bathroom job I was going to do for an elderly couple. I was told by the company that it will get delivered in 4 to 6 days on the 22nd April I got a message …

L
Loraine 7 months ago on Google
( 5 out of 5 )

We ordered our Elegant bi~fold shower door via Amazon and due to us assembling incorrectly as found the instructions a bit confusing (being a certain age) resulting in us snapping the hinges. We contacted Elegant via Amazon account and they …

HF
Hayley Francis 7 months ago on Google
( 1 out of 5 )

Don’t deal with this company, they sent me a faulty mirror and I have tried to contact them and arrange for another to be sent but no-one gets back to you. I have spoken on live chat three times (promised an email back), emailed three times …

LC
Lee Cox 7 months ago on Google
( 1 out of 5 )

Looking at recent reviews, it appears that I’m not alone in experiencing quite frankly, terrible customer service. I ordered a product approx £400 via amazon, with a lead time of 3-5 days delivery. …

TF
Thom Fell 7 months ago on Google
( 1 out of 5 )

AVOID!! Worst company I’ve ever dealt with. I’m staggered at how bad they are. I’m a professional plumber and I’ll never use it again. Wasted a whole day waiting for a delivery that never came. When I called their “customer services” they …

JR
jan Racek 7 months ago on Google
( 5 out of 5 )

Really happy with vertical radiator good customer service and after care
Many thanks

T
Trev 7 months ago on Google
( 1 out of 5 )

I ordered direct from the Elegant Showers website the ELEGANT 1000 x 900mm Reversible Sliding Corner Entry Shower Enclosure 6mm Tempered Glass Cubicle. …

JS
Jackie Stocks 7 months ago on Google
( 1 out of 5 )

At the moment it is 1 star, same scenario as others sent loads of emails wanting to know when missing parts to shower enclosure are going to be delivered. Ordered in October it’s now January and still having no luck. Got on chat who said …

CW
Callum Westhead 7 months ago on Google
( 1 out of 5 )

This company is also Sunny Showers.

Ordered a tv cabinet, arrived in a box that was undamaged on 22/11/21. Once …

SP
Simon Partridge 7 months ago on Google
( 1 out of 5 )

By far the worst customer service I have ever received, lies, excuses and broken promises!!!
I bought multiple items and had a two problems with a shower, a poor quality …

EN
Ed Nall 7 months ago on Google
( 1 out of 5 )

I tried contacting this outfit having bought a full bifold shower door system recently. I needed replacement/ missing plastic parts that keep the doors closed. Without these parts the shower door is useless and may as well be binned. I …

CJ
Clare Jones 7 months ago on Google
( 5 out of 5 )

I just wanted to say that from start to finish your service has been the best I’ve come across ! Great communication on ordering- great delivery information- phone calls to say when it’s arriving- even down to the wonderful Carl who …

TS
Toni Schneider 7 months ago on Google
( 5 out of 5 )

I bought a shower door a few years ago and it was perfect. wear and tear caused a part to break but I got in touch with Elegant Showers using their chat function and they have sorted the problem out without delay and been so helpful! This is proper customer service – Jordan was great, so thank you!

PG
Paul Godfrey 7 months ago on Google
( 1 out of 5 )

3 weeks after delivery confirmed still awaiting item. 2 weeks to respond to an email, live chat is never open and phones never answered. The products look good in the pictures, however I’m not sure you ever actually get them. Avoid

NY
Nigel York 7 months ago on Google
( 1 out of 5 )

After considerable research I chose Elegant Showers (also Sunny Showers) to by an LED Mirror. They advertised free, quick delivery with a 25 year warranty on mirrors. And it did arrive quickly. But the lights failed after 6 months. Then I …

FR
Francesca R 7 months ago on Google
( 1 out of 5 )

Absolutely disgusting service from start to end. Advertised 1 day delivery and took 2 weeks to eventually sort delivery after numerous complaints. Did not respond to any emails sent and refused to answer any questions clearly over the …

PS
Paul Stevens 7 months ago on Google
( 1 out of 5 )

Ohhhh!!!!! Why did I not read the reviews on this company before I placed an order!!!!! …

ZC
Ziaul Choudhury 7 months ago on Google
( 1 out of 5 )

Absolute disgrace. Worst customer service I’ve ever encountered. Would never use again. Ordered an item and was told for 2 days they were having a problem with their system and they were chasing the delivery guys. Couldn’t provide me with …

AB
Andrew Bate 7 months ago on Google
( 1 out of 5 )

Any issues with the product and this company lets you down. Customer service is not good at all. My efforts to contact Elegant Showers fail. Emails not responded to, calls cut off, chat next to useless. And then you get the generic reply on …

GK
Gareth K 7 months ago on Google
( 1 out of 5 )

Purchases a mirror which had a defect and a shower sliding door set which came different to the one o ordered and the bottom hinges faulty. I have messaged on ebay for over 6 weeks now after being promised spare parts sent out and a partial …

PS
Parmy SP 7 months ago on Google
( 1 out of 5 )

Just chased up my returns and had a very rude person put the phone down on me – talking over me and not listening to a single word of mine – I have never met anyone so rude. Will never use this company again, avoid unless you want agro ! …

DG
D Gibbs 7 months ago on Google
( 5 out of 5 )

Surprisingly good 8mm shower enclosures. Bought a few and whilst a little nervous after speaking to the customer service line for some info (thought I’d reached a Chinese call centre and was very hard to understand), delivery was quick and …

RT
Rebecca Thomas 7 months ago on Google
( 1 out of 5 )

I wouldn’t entertain this company again! I decided to take a chance with another company and unfortunately had the miss fortune of doing so!
If you are looking to return an item in less than 24hours you’ll be charged over …

LG
L G 7 months ago on Google
( 1 out of 5 )

I have unfortunately used this company it is the worst company I have ever dealt with. Not 24 hour delivery it actually took 5 days, I messaged them after my delivery didn’t arrive was told its arriving tomorrow, contacted tnt to be told no …

SB
sue barker 7 months ago on Google
( 5 out of 5 )

I cannot speak highly enough of this company. I can see there are mixed reviews but I have ordered several items and been impressed every time.
This is my fifth order from this company. The quality is above other shower …

CO
charlotte osborne 7 months ago on Google
( 1 out of 5 )

AVOID!!! AVOID!!!
Purchased a radiator, was not what I expected in comparison on the website so Elegant kindly arranged collection with no question HOWEVER, now they are with …

EM
Emperor Ming 7 months ago on Google
( 3 out of 5 )

Corner shower enclosure

Although Elegant are positioned as a European manufacturer, they appear to be …

SC
Sukhjinder Chatha 7 months ago on Google
( 5 out of 5 )

Contacted them as needed a spare part for a bi fold shower door. Absolutely brilliant service and very good customer service. Offered to send me the part in the post without charge!! Will certainly be using this company again.

TH
tim hudson 7 months ago on Google
( 5 out of 5 )

My bi-fold shower door was installed with my en-suite upgrade and has given excellent service for some time. …

PB
Peter Bond 7 months ago on Google
( 1 out of 5 )

Buy elsewhere if you possibly can.

I saw some reviews mentioning poor customer service before I bought this item. …

AW
Andy White 7 months ago on Google
( 1 out of 5 )

I ordered a radiator from this company and within 5 days the coating was cracking and falling off. When I complained they replied …

MF
Mai Farooq 7 months ago on Google
( 1 out of 5 )

Awful customer service. They took my money in February for a shower enclosure that to this day has not arrived . They dont answer the phone and are unhelpful when you do eventually, ( Weeks after trying!) get through. They refused to …

IW
Ian Wilkinson 7 months ago on Google
( 5 out of 5 )

Cannot recommend highly enough. First class product that had a minor fault that was rectified swiftly without any hassle whatsoever. Customer services absolutely exemplary.

MP
Michaela Perry-Kay 7 months ago on Google
( 1 out of 5 )

DO NOT BUY We ordered two bi-fold doors the same make and model and they came different. An inch shorter and non-matching handles set at different heights. The explanation offered was they’d changed manufacturers and sent us an old and new …

AM
Abi May 7 months ago on Google
( 5 out of 5 )

Ordered on Friday arrived lunchtime today (Monday) .Excellent service ..live chat really useful Jordan especially helpful with a couple of queries we had. This was the first time using the company and we didn’t have any problems .. can’t …

KA
Katie Avery 7 months ago on Google
( 1 out of 5 )

This is the most awful company I’ve ever had the misfortune of dealing with. Their ‘customer service’ team are so incredibly rude I can’t even Express to you. …

PG
Phil Geddes 7 months ago on Google
( 5 out of 5 )

I ordered bifold shower doors and the first set arrived with damage. A full replacement was sent out but TNT tracker showed that the package was pending colection for 2 days. I doubted that it had been sent so phoned Elegant Showers. I was …

BI
Baber Islam 7 months ago on Google
( 1 out of 5 )

Shocking honestly shocking

The most unprofessional company I’ve ever dealt with! …

BS
Bill scott 7 months ago on Google
( 1 out of 5 )

Well what can i say about Elegant Showers?
ABSOLUTELY TERRIBLE CUSTOMER SERVICE.
I bought a Shower tray with a Waste trap included. After ages i enquired to …

CW
chris webb 7 months ago on Google
( 1 out of 5 )

Was sent a bathroom cabinet with shelves that don’t fit.. I’ve emailed them, telling them that the shelves were to big and won’t fit and they asked for a photo of the issue… Surely you need a photo to understand that the shelve is to …

JM
Jenny Mills 7 months ago on Google
( 1 out of 5 )

I bought a shower door from this company. it arrived three days before Christmas and as such I could not get my plumber to fit it until after Christmas. …

Read more reviews about Bathroom Supply Shop,Shops companies and services

Sterling furniture, Edinburgh

Review

Wynsors World Of Shoes

Review

River Island

Review

Evans

Review

Clinton Cards

Review

Harvey Nichols

Review