Emersons Green Treatment Centre average reviews all over the web

4.1
Total Reviews 80

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    57
  • 4.0
    4
  • 3.0
    2
  • 2.0
    3
  • 1.0
    14
Emersons Green Treatment Centre reviews breakdown:
Google
4.1
80

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80 Emersons Green Treatment Centre reviews on Google

KP
Katie Poniatowska 9 months ago on Google
( 5 out of 5 )

I had a laparoscopy surgery done at this hospital back in September 2016, and the doctors and nurses were absolutely brilliant. I was supposed to be discharged a fee hours after I’d wake up, but unfortunately, my heart rate was going up and …

RC
Rachel Carter 9 months ago on Google
( 5 out of 5 )

I have recently had tonsillectomy surgery here only last week on the 10th of May. I can honestly say I am so happy I chose to have this procedure done at Emersons Green Hospital. Since I first made an enquiry, all staff have been so very …

AB
Amy Beardmore 9 months ago on Google
( 5 out of 5 )

I feel compelled to write and say thank you – I was really scared about my procedure today, but the nurse who looked after me was just wonderful. I think her name was Fiona – she totally calmed me down, held my hand and made me totally at …

PG
pete griffiths 9 months ago on Google
( 5 out of 5 )

My wife had cataract surgery here on 4th March 2023, she was very nervous, the receptionist was very welcoming and helpful with directions for my wife and told me the staff looking after my wife are brilliant and she would be fine. …

DB
David Brown 9 months ago on Google
( 5 out of 5 )

Acting as transport for a patient. Plenty of parking. Reasonably food options including gluten free at very good prices. Reasonable place to wait. Considering I wasn’t the patient it was a good experience apart from no WiFi in the dental waiting area.

J
Jess 9 months ago on Google
( 1 out of 5 )

I have a cyst on my eyelid that has started to get bigger over the last few months. I’ve lived with it for four years, but now that it’s started to regularly become infected, sore, and bigger, I was referred via my GP to have it surgically …

H
Helen 9 months ago on Google
( 5 out of 5 )

This was my first ever surgery when I attended for an arthroscopy of my knee via an nhs referral, and to say i was nervous and clueless was an understatement. From the second i arrived, the staff couldn’t have been more kind, friendly and …

GG
Gail G 9 months ago on Google
( 5 out of 5 )

I was nervous before I went, but the staff were lovely, caring, made you feel relaxed. The Doctor was brilliant, explained everything before, during and after. Totally professional. Great work.

CS
claire southorn 9 months ago on Google
( 5 out of 5 )

Amazing team, everyone was brilliant and very efficient.
I had keyhole surgery they made sure I felt right at home couldn’t ask for better care fully recommend

BT
Bianca Trimnell 9 months ago on Google
( 1 out of 5 )

My partner rang to enquire about a private MRI scan. Over a week later no phone call returned so have taken my service elsewhere. Disappointing as heard good things about them.

( 5 out of 5 )

Very helpful, lovely staff.

FC
Freddy Clark 9 months ago on Google
( 1 out of 5 )

I had an appointment here for a hip consultation. I had been waiting for this appointment since my pain started in June 2022 , so was very excited to finally have some answers for my severe pain from a hip specialist at Emerson’s Green …

MM
mairead mcloughlin 9 months ago on Google
( 5 out of 5 )

I had my second hip replacement carried out by Joseph Nemes he was great really happy with my care at Emerson Green place was so clean thanks to the wonderful housing keeping staff nurses Racheal and Helen were fabulous the catering were …

BL
Bethany Lewis 9 months ago on Google
( 2 out of 5 )

Really unprofessional. Had two wisdom teeth removed on two different occasions. Forgot to get me to sign the consent form until after I was sedated, took a picture on my phone of the removed tooth and left the second time without aftercare …

AC
Andrea Coffin 9 months ago on Google
( 3 out of 5 )

Great care and service during my resent dental surgery. Appalling aftercare service and advice though. When I did finally get a follow I was offered no help!
Lovely facilities; but what’s the point in that though when they wash their …

SG
Sue Green 9 months ago on Google
( 5 out of 5 )

I had an ablation op yesterday and have to say all the staff from reception, nurses, right through to surgeon coming to talk about procedure were brilliant, a massive thanks to the nurse who looked after me in recovery after op, couldn’t …

SD
Shannon Diponio 9 months ago on Google
( 5 out of 5 )

I had my tonsils removed by Attila Juhasz on March 3rd 2022 after years and years of suffering with bad tonsils/tonsillitis – the NHS refused to take them out. Mr Juhasz was extremely professional, extremely friendly and approachable! He …

NW
noel workman 9 months ago on Google
( 5 out of 5 )

Hi my name is Michelle I had a ENT operation 16 May 2022 from start to finish every one from consultant to operation there were like angles. The after care nurse who looked after me in recovery was lovely who stayed with me to take …

MA
Miriam Amy 9 months ago on Google
( 5 out of 5 )

Today I had to go in for a procedure that I was slightly nervous about as I have never had a procedure under anaesthetic and I have to say the staff are absolutely amazing very informative which made me much more happier about the procedure, I’d really recommend this hospital to anyone. Thank you to all the staff.

NF
Neil Fisher 9 months ago on Google
( 5 out of 5 )

From Noel fisher Devon Sept 2022
I developed a groin Hernia in June 2022 wich caused a considerable amount of discomfort, the NHS waiting time for a repair was up to 18 months so decided to go …

RE
rob Edwards 9 months ago on Google
( 5 out of 5 )

Used it to take a relative for treatment which was quick and efficient. The receptionist was outstanding if only our local doctor surgery could be as good as she was.

JV
Janine Vowles 9 months ago on Google
( 1 out of 5 )

Unless you want to hang on the phone for ages waiting for them to answer there is Zero after care unfortunately after my mums surgery that she had to pay privately for. Also no check ups post surgery. Elderly patient expected to walk to …

BM
Brian Marshall 9 months ago on Google
( 5 out of 5 )

To All at Emerson Green NHS Treatment Centre Bristol,

On Thursday 13th January I was fortunate enough to be treated for a cataract …

AC
Andrea Coffin 9 months ago on Google
( 4 out of 5 )

Having had a self pay operation to remove my gall bladder in August 2021at Emersons Green, I cannot praise the treatment I received highly enough. Being my first time under general anaesthetic, I was very apprehensive about the experience, …

SS
Sue Smith 9 months ago on Google
( 5 out of 5 )

I was referred here by my dentist after his negligence caused me severe problems , my tooth broke and could not be saved , instead of removing it he filed it down leaving a rotting root in my gum . I experienced severe discomfort and when I …

DR
Di Rochefort 9 months ago on Google
( 5 out of 5 )

I’ve just had a total knee replacement and I found the whole experience amazing, such friendly efficient happy people in all departments. I wouldn’t change a thing , thank you all for the fantastic care. I have no worries about having the second knee done now .

VS
vivienne stevens 9 months ago on Google
( 5 out of 5 )

one year ago, had a knee replacement, from start to finish the staff were very caring, kind, professional and communitive. My knee is fantastic, I go cycling, do exercise, I am so pleased I had it done, have not looked back.Thank you all so much for giving my life back to me. x

MY
Mat Young 9 months ago on Google
( 5 out of 5 )

Having this week had an operation to remove my gall bladder at Emersons Green, I cannot praise the treatment I received highly enough. Being my first time under general anaesthetic, I was very apprehensive about the experience, but at every …

LL
Lyn lyon 9 months ago on Google
( 5 out of 5 )

Excellent staff excellent food. I can not fault this hospital at all after I had a total hip replacement.
The after care was outstabdubg

WB
wendy b 9 months ago on Google
( 5 out of 5 )

I was lucky enough to have a hip replacement at this hospital in September 2020. My experience was very positive. The surgeon Mr. Dehne did an excellent job,, now just a neat trouble free scar testament to his skillful intervention. …

JS
Janet Stobbart 9 months ago on Google
( 5 out of 5 )

I had hip replacement surgery just over two weeks ago. The quality of care I received was outstanding. I was extremely well looked after from the moment I arrived until my discharge and kept well informed about my surgery both before and …

SF
Susie Fowler 9 months ago on Google
( 1 out of 5 )

Absolutely appalling treatment of my sister, she was left crying after terrible treatment from a certain nurse who was extremely impatient with her. She was understandably nervous as most people are at the dentist, and yet was treated like …

RF
Rosie Fowler 9 months ago on Google
( 1 out of 5 )

The worst experience I have ever had I was left crying after my surgery about how badly I was treated by a nurse.
I was on my own in the waiting room and started to have a little cry as I was …

CB
Chloe Burden 9 months ago on Google
( 2 out of 5 )

Waited Months for an appointment only to be called less than 24 hours before the appointment to be told they couldn’t provide my appointment anymore because they had overbooked and only one had person available for the clinic. When asked …

JB
Julia Beach 9 months ago on Google
( 5 out of 5 )

I am leaving today following a 3 night stay for a hip replacement. The quality of care has been
outstanding at all times. My surgeon Mr Hegedus was approachable, he listened to …

S�
Sam “Samtastic” Locke 9 months ago on Google
( 5 out of 5 )

I come here for my regular ENT checkups. Such nice people, I see my regular doctor Atila and the receptionist there has a nice voice too. Would come here often for my regular ENT appointments! Thanks again!

RM
Ruth Millar 9 months ago on Google
( 5 out of 5 )

Have attended several times for consultation with surgeon, XRays, Pre-Op tests, Physio etc prior to Hip Replacement. The reception I received from all, even the helpful, pleasant staff who served my meal, was firstt class. The centre is …

DR
David Randlles 9 months ago on Google
( 5 out of 5 )

Firstly I would like to commend all the staff at the treatment centre @ Emersons Green, unfortunately there was one nurse who perhaps didn’t show the kindness, humour, professionalism and wellbeing you would expect, pending a Hernia repair …

SS
Susanne Slane 9 months ago on Google
( 5 out of 5 )

What a breath of fresh air after 6 months of debacle with the Dental hospital. Everyone from Chloe the patient coordinator to the surgeon and nurses sorted out my problem with a week. I am now awaiting my extraction. Thank you from the bottom of my heart. How lucky are we to have this wonderful facility..

CP
Chris pope 9 months ago on Google
( 5 out of 5 )

I would like to comment on the care I recieved at the Emersons Green treatment centre.
I had to have a dental procedure and would like to say how professional, …

PD
Peggy Dennis 9 months ago on Google
( 5 out of 5 )

I have recently been a patient in Emerson Green Hospital for a hip replacement operation after having been crippled with pain from osteoarthritis for the past two years. I cannot speak highly enough of this hospital, the consultants, the …

BS
Baz Seal 9 months ago on Google
( 5 out of 5 )

I went in for a small procedure today and from the moment I arrived to my departure a few hours later, absolutely everything was dealt with professionally, promptly with an attitude to patient care second to none. …

VL
VdubResto Ltd 9 months ago on Google
( 5 out of 5 )

First time here at Emerson’s green treatment center. I had previously been to a local dentist who was unable to remove my molar and in fact caused me to have a great deal of anxiety about going to see another dentist. …

RB
Roxy Badman 9 months ago on Google
( 5 out of 5 )

Yesterday, I had my wisdom tooth removed at Emersons Green Treatment Centre. I could not praise them enough. Even though I arrived early, I was seen straight away. From then on, all the staff members made me feel at ease with their friendliness.

ST
Simon Taylor 9 months ago on Google
( 4 out of 5 )

Had COVID test today as have minor surgery in a few days – at reception was told to “wait in my vehicle” – seemed to throw the lady a bit when I said I did not have one. Had to wait outside as all the chairs were occupied.procedure itself was fine. Very remote location for non driver though – expensive taxi fares there and back

AM
A M 9 months ago on Google
( 1 out of 5 )

Be warned parking enforcement is unreasonable and over the top. Picked up someone from the hospital without getting out of my vehicle. There is a sign saying visitors only and some tiny print beneath only visible if you are standing in …

AA
Afisa Ahmed 9 months ago on Google
( 5 out of 5 )

Took my mum for a second opinion private GP appointment and the doctor was flawless, paid £99 for a half hour appointment and he spent over 45 minutes making sure all questions were answered, did thorough checks and really made my mum feel at ease. Really recommend if you can afford it as the NHS is so overwhelmed!

NC
Nic Cooper 9 months ago on Google
( 1 out of 5 )

Great care and service if you get to the point of having a procedure and being an inpatient. Appalling aftercare service and advice though.
Lovely facilities; but what’s the point in that though when they wash their …

PF
Paulio Fabrizio 9 months ago on Google
( 5 out of 5 )

Staff are amazing really friendly and extremely helpful. My grandad had a Hip Replacement recently. He spent 3 nights in the care of some truly special people. I cant thank them enough. Would definitely recommend coming here. Keep up the good work .🤝 …

DS
Dániel Szakács 9 months ago on Google
( 5 out of 5 )

I had my wisdom tooth surgically extracted under IV sedation, and I could not be more grateful for the service provided. Everyone was extremely nice and very helpful.

LP
Lyn Palmer 9 months ago on Google
( 5 out of 5 )

I have had both knees replaced at Emerson Green and also Carpal Tunnel operations on both wrists. All 4 experiences were excellent. Day treatment for the wrists and short stays for the knees. The rooms are very clean and comfortable and the staff really very good. If I need anything else in the future This would be my hospital of choice.

MW
michael wilson 9 months ago on Google
( 5 out of 5 )

At age 65 and having my first major surgery (in my mind) in my life was referred to Emersons Green for an inguinal hernia repair. Staff at assessment were very reassuring and professional, especially ms paula sabino dos santos, my surgeon …

CD
Carol Dove 9 months ago on Google
( 5 out of 5 )

Pleasent helpful staff, plenty of seating, coffee shop. Medical and nursing staff professional, courteous and welcoming.

NS
Nicola Swannack 9 months ago on Google
( 5 out of 5 )

Had a tooth removed today, have never had such perfect treatment in every way possible. From time i walked in, the staff were exceptional, hospital outstanding id say, think other hospitals need to learn from Emmersons green in every way. Thankyou to the staff.

CD
Chris Dring 9 months ago on Google
( 5 out of 5 )

I had an eye operation yesterday and from start to finish was looked after exceptionally well, everyone was so helpful, friendly and made me feel at ease.
The ENT consultant Atillia Juhasz, the amethyst and theatre staff were so …

BC
babs clarke 9 months ago on Google
( 4 out of 5 )

I was referred to EG in 2015 for a hip replacement. THe surgery, staff and overnight stay was amazing. Now unfortunately I have been referred again for a knee replacement, I chose EG due to my previous good service. I had an app in …

MK
Melly Kennedy 9 months ago on Google
( 5 out of 5 )

Visited for a scan. Very organized and prepared for covid. Called while in carpark and was invited in. Registered car reg for free parking. Staff took temperature and asked me to take a seat in waiting area. Within 3 mins was called in for …

DF
Debbie Fielder 9 months ago on Google
( 5 out of 5 )

If I could give them 10 stars I would. My hubby has just had a full hip replacement. All the doctors and nurses are fab in fact everyone has been lovely. Everyone has taken time to explain every little thing every step of the way. Thankyou so much to each and everyone of you. You are the best.

MC
MARTIN CAMPLING 9 months ago on Google
( 3 out of 5 )

I can’t fault the service once I was there but I really have a big issue with the admissions team. Owing to the fact that I have have to carry heavy loads but only at certain times of the year I wanted to have my hip replacement in …

IE
iain elliott 9 months ago on Google
( 1 out of 5 )

I have been waiting for a repeat prescription since 30th September from Emerson green clinic never answer there phone in the cataract department wanting Hylo Forte

M
mavicjoe 9 months ago on Google
( 1 out of 5 )

Absolutely diabolical service by staff here. After waiting months for an appointment I woke up on the morning of my treatment with severe anxiety, I couldn’t get an appointment with my doctor in time to get some medication for my anxiety on …

AT
Anna Taylor 9 months ago on Google
( 1 out of 5 )

First time visiting here and First impressions not great, attended our appointment that we had been referred to, when called in and seated the consultant didn’t know why we were there, and reeled off a few reasons why we would be there. He …

MP
Martin Powell 9 months ago on Google
( 5 out of 5 )

I would like to thank all of the staff here that dealt with me today for making my operation and the before and aftercare such a stress free and comfortable experience, especially Sammy Lansdown who was not only polite & friendly but …

JB
Judith Bennett 9 months ago on Google
( 1 out of 5 )

I needed my impacted wisdom tooth out for many years and after finally getting a refferal i had to cancell as i needed a weekend appointment as i work full time, the receptionist told me that they dont do it on the weekend anymore and as i …

PW
Penny White 9 months ago on Google
( 2 out of 5 )

New and sleek building with somewhat surly reception staff. No system in place to keep anybody informed of delays (which was 2 hours in my case). Come on, Emerson. We all know that we’ll often need to wait – just keep us informed, for …

JR
Judith Read 9 months ago on Google
( 4 out of 5 )

Appointments was for 11.55 on 2nd December. Called in on time. Seen my consultant, xrays and back to see consultant. Next I was sent to see the nurse. Sat from 13.15 to 14.30, no one acknowledged me. Carried on waiting until 14.45 where by …

MG
Martin G 9 months ago on Google
( 5 out of 5 )

It was great experience nothing to be afraid of! Real professionals and the nurses there Pauline, Kathryn and the whole team are as good as the doctors and surgeons!! Best place and service no doubt!!

SP
Simon Presto 9 months ago on Google
( 5 out of 5 )

I had an operation for dupuytren’s contracture on my little finger. The surgeon Kenan Dehne did a brilliant job with no nerve damage and my recovery was v quick. all the staff were excellent through the whole process too.

P
Philip 9 months ago on Google
( 5 out of 5 )

I would like to offer a huge thanks to the staff that guided me through my endoscopy, the process was extremely unpleasant but staff were on hand throughout and showed an extremely high level of care, empathy and support which I was …

P
Paul 9 months ago on Google
( 1 out of 5 )

Wife nearly died of Internal bleeding after a hysterectomy went wrong and I have a collapsed vain in my arm from cannula went wrong.
Nurses on wards are nice but actual treatment is to be desired

AS
Andy Smith 9 months ago on Google
( 5 out of 5 )

staff were really friendly. only had to wait 10 minutes to be seen. was provided clear concise advice and left feeling much better than when I entered. all round fantastic experience. well done Emmersons Green NHS!!

MF
malcombe fields 9 months ago on Google
( 5 out of 5 )

Absolutely brilliant went for hernia opp and found the hospital to be clean on time and excellent care from operation to discharge

JS
James Stuart 9 months ago on Google
( 5 out of 5 )

Came in for a tonsillectomy, surgeon did a fantastic job and the nursing team worked perfectly to make me feel safe despite the threat of Covid-19 by taking all suitable precautions

JB
John Britton 9 months ago on Google
( 1 out of 5 )

Had a Knee replacement, Was not aligned correctly. after a lot of pain went to Southmead hospital the consultant said to me, not another one from Emersons green. Avoid at all costs surgeons are flown in from abroad to do operations mainly at weekends,it seems any surgeon will do.

KS
Keith Strickland 9 months ago on Google
( 5 out of 5 )

I had a Covid test last Monday before my procedure this morning ( Thursday) I cannot thank all staff enough, everyone was so friendly and caring, the whole procedure was explained very well, and I understood everything that was going on, well done to you all.

ST
Steve Thomas 9 months ago on Google
( 5 out of 5 )

I had a knee replacement operation and the surgeon, doctors, nurses and staff were fantastic. What they do is pretty amazing. Thank you to you all.

SW
South West 9 months ago on Google
( 5 out of 5 )

Went to see an ENT Doctor today i didn’t catch his name.
But he was brilliant, He checked me over, took his time to explain everything to me. Excellent service
Thank You! 🙂

LT
Lydia Taylor Sheppard 9 months ago on Google
( 5 out of 5 )

The Nurses were very attentive and caring. Clean rooms and a good bed side manner. Clear after care instructions. i would recommend.

EK
Edward King 9 months ago on Google
( 5 out of 5 )

Had the first procedure for cataract surgery . Found The surgeon and staff to be very efficient and caring can’t wait for the next. Session. …

BS
Ben Smith 9 months ago on Google
( 5 out of 5 )

So I’ve had a endoscopy before and thought 2nd time round I would be a pro……..NOPE……lol. the staff though we’re amazing and handled me and the situation very quickly, cannot fault a single thing really apart from my sat nav that took us the wrong way.

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