Futures Homescape Limited reviews

My house has been prone to subsidence and has been under pinned and rebared twice!!!! Since June of last year, we started to see cracks appear again, doors don’t close and windows falling out!!!! Contacted futures and are still waiting for …

Been trying to book a repair in now for last 6 days spent over 3 hours on the phone and used the ring back 5 times only got one ring back and it rang for 2 seconds and rang off before I could pick my phone up been on website and all that …

After 3 years of waiting for a new back door I have took legal action with national claims.every time it rains my kitchen near back door gets wet through with rain water.slugs are finding there way in under neath the door.the door frame is …

Futures Housing Group are dreadful and in this context, dangerous. Every time I’ve contacted them it’s been a process of ruthlessley inefficient bureaucracy. The latest has reached a point of total frustration and I’ve had to report this …

Just wanted to say Rahhul – was a kind lovely man in customer services, my son has severe autism and he dealt with it with the ultimate expertise and he was really professional. I told him hes the best person I’ve spoken to in 4 years- he …

Futures are a very poor service I’ve had mould in my house for over a year and half. They never sort the job right or they half do it. And it sometimes takes over 1 hour to get through to them on the phone just to report a problem. Futures left me with a leaking back door for over a year. I was told to just keep wiping it.

Well still waiting for a boiler repair for almost 6 weeks. No response from either Aaron services or futures housing. No call backs when promised and absolutely no idea if my boiler will ever be fixed. At least half an hour’s wait if I call …

Today we had a new back garden fence the work men thatdone our garden fence was fantastic they have done a fantastic job we are very grateful &please how well they worked together &how they cleaned up they were very good &polite we are …

Martin, your plumber went way above the call of duty today successfully clearing a horrendous blocked shared sewer drain. Kept smiling throughout. 😃 …

Clearly a emergency repair, something has fell of my chimney and and roof tiles come loose causing rain to poor down my wall ,been reporting it since 11 November, I have a lung condition and 3 children under 3 year old living here,the …

A very big Thank You to Christina from Customer Services today for being so helpful and kind. We need more people like her

We have been trying to do a Mutual exchange since the end of July and they have been completely useless. All checks are completed and we have approval for weeks from the other association. …

Of course, you can improve the communication of information with each other. On Wednesday night, we called the emergency number to ask for help because half of the house has no electricity after the visit of your electrician who fixed the …

So I called future homes to report boiler leaking for my 92 year old dad who had previously given my contact number over the phone in my presence as I would deal with anything for him . …

My disabled son had two dripping taps which you came out to and since then he’s had 2 more visits and now been left with no tap in the kitchen and a 4th visit needed. Where on earth us the sense of not doing the job properly in the first …

I was on phone for 2 days to try and get them to send somebody out to my boiler (NOT WORKING )so no hot water or heating was told 4 working days but yesterday they told me Tuesday I e got a 5 Yr old granddaughter and 3 of my own daughters …

Persistent problem with the my account feature. This is meant to be so you can book repair check your rent etc. Have not been able to login for over a month now. No one seems interested in sorting it out. Very very frustrating

Since moving in just over a year ago I’ve had serval issues, now I ‘m waiting for a ramp to be built to allow me independent access to my home, despite my OT working very hard to secure funding and get a date for the work to commence the …

Hmmmm I’m sure we have all seen the press releases on Futures… Hope they can turn it around

DO NOT do business with this company for the sake of your peace of mind. I repeat, DO NOT work with them!! If I could give 0 stars I would. We have been renting our place with them since Dec 20. In Feb 21 we noticed a leak and damp in one …