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Write a ReviewI booked onto a free maintenance workshop this evening. Despite no one else turning up and me being the only attendee Paul gave me a brilliant one to one maintenance overview tailored to my specific needs for almost an hour and a half. Friendly, knowledgeable and passionate about bikes and cycling. Highly recommend. Thanks!
Ordered some boots from them for Christmas and they arrived in great condition.
Unfortunately I needed a bigger size and the return slip had got thrown out by …
Went in for the second time for new running shoes. The first time I knew that I was being handled by someone knowledgeable and bought shoes that have suited me very well since. 10 months later and just passing with the children on a …
I can’t recommend Pau Run and ride enough… The staff are brilliant.
I had a gait analysis and the information I was given from this was amazing. The lady’s talked me through the video of my treadmill run and advised me on what …
Had the gold service package done on my folding bike and Paul was brilliant, done a lovely job on rebuilding/tuning my bike, it rides better than when I had it. Highly recommend them if you’re after a bike service/ bike rebuild. A++++
Fantastic service, with real care, dedication and knowledge. I spent quite a bit of time here trying to find the right running shoe for me. There was no pressure to buy a certain shoe and the emphasis was on finding the best for me. Could …
Amazing service and knowledge. Took my bike in with an issue and before I’d left Paul had stripped it and showed me the issue. Left it with them for a few hours to be done. Swift repair at a low cost. Excellent work thank you
Such a great team here. Visited for some new running trainers, and needed some advice. The staff couldn’t have been more helpful! Highly recommend paying them a visit.
My daughter kept saying I should try here,as my podiatrist recommended Hoka. So I called in today, I tried the Hoka’s in the sale but they were a little narrow. …
Exc. customer service. Had gait analysis for road running shoes, & extensive help for right purchase. Very satisfied customer with a great deal had, thank you. Special mention to Keri. Would highly recommend this retailer.,
My wife and I bought new trail running shoes from Peak Run & Ride. It’s a great shop – just what’s needed for Stoke and the surrounding area. Really knowledgable staff and good product range for such a small shop.
Great service at a fair price. Pau Run and Ride is a real bike shop with experienced mechanics.
Just accompanied my step daughter to the store for gait analysis for her. Just wanted to feedback that Steph was fabulous, she was really knowledgeable and went over and above making sure that we had every opportunity to find the right …
100% happy with my first gait analysis. After getting into running more I thought I should have the correct trainers and also getting a gait analysis would be the first step to help. Time was given to explain the process and was shown all …
Absolutely first class service from Emma , it was a pleasure to deal with her from start to finish , I would highly recommend and will definitely use Pau again
Thanks Emma !
Excellent customer service from here ….. I went in for advice and nothing was too much trouble for them ….. they even let me have a test ride on the bike I was considering ….. I actually bought it.
Thanks Team PAU 👍🙂👍 …
Fantastic bike shop, nothing is too much trouble for them, I have had quite a bit of work done there, from fitting a new bike cassette to replacing tyres I could not get off by myself, there very polite, helpful and more than happy to give …
I bought trainers from here and got excellent service. Getting a gait analysis on the treadmill helped me make sure the trainers I bought were exactly what I needed. So I came back with my bike and got similarly excellent service from Paul, the bike repair guy. I’d highly recommend this place.
Bought 2 E Bikes from here, excellent customer service, great deal. Well stocked shop. Andy was brilliant, gave us great advice and he made a small alteration to my bike that looked great as part of the deal. He then delivered to us next day. Will definitely return and highly recommend to others.
First time using this store, and what can I say?
Brilliant!
Brilliant, friendly knowledgeable staff who went above and beyond to get my bike …
Peak cycles is a reliable friendly and efficient bike retailer. I have found Paul and his team very friendly and knowledgeable in everything relating to bikes. Their service is very good and more than once, my bike was collected and …
Absolutely brilliant, customer service excellent. I hit a pot hole on Campbell Road on Sunday puncturing front and rear inner tubes. Walked the bike to the shop, asked for help, staff were amazing, fitted the new inner tubes and got me back on the road. Fantastic customer service. 😀👍 …
Great customer service today with Emma, problems with a faulty pair of trainers, all resolved with no fuss or hassle would 100% recommend this place for trainers and advice – Gareth
Visited Peak at Trentham Shopping Village for a gait analysis today. We were looked after by Andy who was amazing. Really friendly and very knowledgeable, gave great advice and helped me choose a road running shoe with the correct support …
Visited 2 weeks ago for a gait analysis. The team were very pleasant and knowledgeable. I was pointed in the direction of a pair of running shoes appropriate for me and they have been amazing. They also ordered me different pair in 2 …
Went to get some new trainers today from peak a lovely lady named Emma came to my rescue 😊 she was absolutely amazing/brilliant full of knowledge got me on the treadmill checked what my running gait was then came out with 4 or 5 different …
Brought my bike in for a bronze service. Done within 24hrs. As it turned out there was very little to actually work on so they only charged for the time spent and not the whole service. Its that kind of honest customer care that makes a …
Really helpful and easy to talk to. What more can you ask for. They have focus Thron2’s in stock.
Great shop went in for running trainers great service they know all about them they even check they fit properly by using a running machine. Would definitely recommend
Lovely shop and great service. I popped in there as I was on the way back from the north, had a ride I needed to do in the day & had forgotten some bits. Andy was really lovely and actually helped me find a nice route around the area, …
Fantastic service from a very friendly helpful member of staff. Only used the repair side of the business so far but they offered excellent service. Took my sons wheel to have a spoke replaced. Surprised that after 2 days I had a phone call …
Great customer service & very friendly.
After a disasterous time trying to find a new bike online, I turned to this …
Excellent service from Emma at Peak Riders and Striders today.
She really knew her stuff on footwear and running.
Ended up buying some Altra Lone Peak 6 trainers after trying on a few and using the gait analysis – would highly recommend!
Couldn’t recommend enough, they’ve done an absolutely superb job on restoring my bike! Such a quick turn around even with ordering parts!
While trying to adjust the head set bearings on my bike I discovered the plug in the carbon steer tube had become loose. Not having come across this issue before I phoned Peak Rider & Striders for some advice or help. Without hesitation I …
Working on a fixed schedule I needed my bike gear cables replacing, originally I was booked in Halfords who on inspection told me it’d take them 5 WEEKS! to repair or have any work carried out so in desperate search of a bike repair shop on …
Fabulous customer experience. Steph was an absolute star and with the use of their gait analysis, helped get my partner into a new pair of running shoes. She took her time, provided several options and in the end there was no pressure to …
Great bike shop nothing is to much trouble for staff. amazing customer service , I have purchased bikes in the last three months for myself and family. free check up after 6 weeks to make sure everything is ok. …
We had been looking for 2 E Bikes and had visited large retailers who were not very helpful. We came across Peak Riders and Striders whilst visiting Trentham Gardens. They had just the type of bike we had been looking for. Jacob was …
Took my Cube mountain bike in for some tires and the saga began. Tires were done promptly, however on collection I asked if I could get a quick bit of advice on the front derailleur as it wasn’t shifting properly. 5 mins later Paul …
Thank you for sorting my brakes out last week, I was super impressed with how helpful both the mechanic was, and store assistant… proper jolly and couldn’t help enough. Cheers guys 5 stars from me ⭐️⭐️⭐️⭐️⭐️
This is a great shop, the mechanic is really
Knowledgeable and explains issues in layman’s terms. Never feel pressured to buy and have some great stock. The adding of Cervelo is a huge addition and is providing quality bikes to Stoke On Trent and surrounding areas. Huge asset to the city. Thanks
Stopped for a coffee at Stoke on Trent, decided to pop into Peak Riders and Striders, being Scottish were very selective in our Bike Shops, the guys at Peak didn’t disappoint, have recently damaged the bolt on my Focus Mares 6.7 seat post …
Helpful, very polite and knowledgeable, would definitely shop here again , Paul was great.
Great staff who go the extra mile.
Shop has a great selection of well everything inc tools, parts, clothes, great selection of muc off besides lots and lots of tasty new bikes. Nice “whiteish” …
Took my Giant road bike for a service.The guys could not be more helpful. Sorted a few issues out.
Great price and i could not be more happy. …
Massive thanks to Emma from Pau Run and Ride Trentham for opening up the store at 8.30 pm one night especially for me to look for a replacement rear derailleur for my TT bike which broke 2 days before my first Ironman race – absolutely awesome customer service, I am so grateful!
Friendly, proffesional customer service. Took my Lapierre MTB in for a service including replacing the Bottom Bracket, Headbearing, front and rear brake pads, hydraulics flushed and bled, gearing degreased. Paul kept me updated from drop …
Did a great job with tyres on my Brompton and giving my bike a thorough check
Brilliant service, Andy is really helpful as he sorted out a gait analysis and running trainers for my husband. No pushy sales and genuine interest in helping you get what you need. Great selection of bikes too. Would strongly recommend you visit at Trentham Gardens, easy access and parking available.
This shop is ideally suited to trentham gardens. The service that I have received there has always been first rate with expert advice and knowledgeable information. Wide range of merchandise, albeit slightly on the pricey side. The use of a …
I highly recommend Peak Riders & Striders. Paul was very knowledgeable & helpful which resulted in me finding the perfect mountain bike to meet my needs. I cannot thank Paul enough, its lovely to be back on those trails 🚴♀️🚴♀️ …
I visited Peak Riders & Striders around a month ago after having issues with shin splints while running. The staff were excellent and recommended I try a pair of Asics Gel Kayano trainers after gait analysis. I’m now pain-free when I run, …
Paul from PR&S came out to assemble my new bike for me and was really helpful. Having a professional do the job was worth it for the peace of mind. Thanks – highly recommended.
As a beginner runner who experienced foot pain, I went for a gait test and shoe recommendations. 4 weeks later in my new Saucony, the pains gone and doing 2km more. Service was focussed and appropriate to me and would happily recommend to others and shop there again.
Really easy to book an appointment for a gait analysis. I was greeted by Emma who was lovely, knowledgeable and helpful. Came away with the perfect trainers for me.
Emma came out to my home which is local to Trentham, she was fantastic at fixing my bike so now I’m free to explore again. …
What a lovely way to finish Trentham Gardens Parkrun day. After breakfast at the Rotisserie, we called in at Peak Leisure. Steph really looked after us very well and we both walked away with a lovely pair of shoes each. Thank you Step! Would give you 11⭐️
Very disappointing customer service. Took bike in with gear shifting problem on a Wednesday they played with it for 30mins and couldn’t fix it. Then said bring back next Monday and we’ll sort for following Thursday. Got a call on the …
Visited today to buy some new running trainers. Really helpful staff who were happy to spend a long time with me to ensure that I got the right trainers. Will definitely return!
We went in the first night the shop opened late and Andy spent a great amount of time helping me pick out two pairs of trainers (Road and Trail). A great selection of product for Runners, cyclists and more, plus A great knowledge of the sports to help you make the right choice
A superb experience from start to finish – Lee and Andy were so knowledgeable and really helped me choose the right eBike and equipment and delivered it straight to my door. Would highly recommend – absolutely first rate customer service! Thanks Andy and Lee!
Emma was absolutely wonderful – so knowledgeable, passionate about running and helpful. I can’t wait to try out my new shoes – and to explore the Millicent Trail! Thank you ☺️
Fantastic service and shop full of goodies! I love the fact that they support local clubs. Did you know that Peak Run & Ride are keen to support inclusive sport for all. …
Excellent service. Came away a very happy customer. Looking forward to trying the trainers out jogging and starting training for the London marathon
Very impressed with the service. Had a bike fit from Jacob who was first class and couldn’t be happier with the results. Cured my back pain instantly. Will be back.
Amazing value and friendly service. Paul went above and beyond as always to get the job done re-routing my cables internally on my Orbea Orca. …
Had a gait analysis done and was really pleased with the service. Staff were knowledgeable and helpful without being pushy. Love my new trainers and will definitely return.
Andy did my gait analysis today. After giving him my running and injury history he advised a pair of shoes for me that alleviated my hip pain instantly! Really knowledgeable and helpful. I’ll be back for a bobble hat 😅 …
Went for a gait test this morning experienced very friendly service, very quickly and precisely done , ended up with the perfect pair of shoes to help me progress as a runner. …
These guys fitted my bike in for a service when I needed it before a ride. Great service, great price and great staff. many thanks 👍🚴♀️😁 …
Extremely friendly and helpful team. Customer service top notch.
Fantastic service & communication from Andy when we bought an E-bike for my wife last week. Would thoroughly recommend Peak Riders & Striders to our family & friends.
Great service and quick turnaround on a bronze Service and a repair to the wheel on my wife’s bike. Even stayed over to allow me to collect it as I was running late.
Friendly helpful staff, the bike has been restored to full health after a silver service also took the opportunity to get the gait analysis checked which was very thorough. Many thanks!
Free gait assessments are very useful.
They have a great selection of bikes including e bikes. I had my 20 year old bike serviced here and it came back like new. Brilliant service at a great price.
Great shop and service! thanks you very much to the team for being very patient and knowledgable in my quest for some new running shoes. I’ll definatley be back again. Great additonal to trentham.
Absolutely an amazing place to shop all of the staff are amazing so helpful and understanding. Thank you so much Emma for helping me out.
Great shop, had exactly what I was after and the guy in the store knew what he was talking about. Would definitely recommend.