GO Outdoors reviews

Great outdoor shop. Doesn’t look large from the outside but it’s huge actually. Everything for a one day hike to some serious multi day tracking stuff. Mix of cheaper and expensive brands

Great service, was upsold the Members card by a young lad with some cool arm tattoos (I did ask his name but promptly forgot), saving me about 15% on my order. Would go again, if this is the standard.

Go outdoors has delayed my package for over a month and then sends me a discount code of 50% off for my inconvenience that I can’t really use. Over 70% of your items are on sale which I can not purchase. Go outdoors did not state any terms …

Very disappointed. I placed an order for one fishing rod and they send me totally different item. So I said OK mistakes happen so I order again and guess what 2nd time totally wrong item again. I just waisted money on delivery. Indelible.

TLDR: An REI/MEC style Membership CO-op

This is based off a December 2022 Visit. …

Huge selection, great products, quick and friendly service – thanks for excellent experience!

DO NOT ORDER ONLINE they missed out an item, then sent a replacement but with security tags, then wouldn’t refund correctly

Used to be a great store, until the dreaded store store card. Discount only applies to those with a card. Shame. Took my business to Cotswolds

Go Outdoors staff in Kingston were very friendly, helpful and knowledgeable, no pressure able to choose and decide and advise on there membership card only £5 annually well worth consideration

I see something marked £12. BUT without their loyalty card its £32. WHAT NONSENSE. !!!! AVOID.

Managed to get everything we needed for walking the South West Coastal Path this August. Between 2 of us we spent just over £480 and saved £200 just for being members. Definitely worth every penny, will always come back and they also accept payment through Klarna online (download the App). Thanks from Joe and Bonita

Ashley and Andy could not have been more helpful and knowledgeable about the outdoors baby carrier we wee looking to buy. They gave us fantastic advice and took a lot of care during the process as we were there with a 6 month old baby. Thanks guys. We’ll come back again next time we need outdoorsy stuff!

On the train it was raining so i ordered an umbrella from go outdoors I got a text saying it normally takes one hour to get ready to pick up so got off train went around Kingston for one hour still no text to say it’s ready so went in to …

Hi There, I have member’s card and bought sometings last month; 2 camping chairs for 40 pounds and picnic table for 20 pounds.They were all under deal. I thougt it was a good deal and let’s not miss it!!!Because summer is soon and deal …

Travelled 2hrs to collect a helmet as advertised “click n collect” only to be told b y the Manager “not my problem we that we don’t have it here” no apology just bad customer service! Have kept away from Go Outdoors because of so many …

The selection of products in this shop is fairly limited but they do have a range of different things in the shop and some at very good prices.

Excellent,customer service from Lina,Robin ,Dale and a marvellous experience from Agron.Truly,an eye opener knowledgeable customer service from Agron.will,always recommend the store and the wonderful team in the GO outdoors store ,Kingston

Excellent shopping experience buying walking boots. Very helpful and pleasant staff.

Hilariously bad customer service.

Excellent service – really helpful

Extremely well stocked shop, right in tge centre of Kingston shame its the only one serving most of london.

Very helpful staff member, gave good information on footware & all know the products in store ready to advise on outdoor clothing.

Seems like a decent enough shop, but note no climbing section

Great new Outdoor store for Kingston, massive Range of outdoor products! Great store and service!

Good selection of walking boots and shoes. Excellent staff – really friendly, competent and helpful

Great shop and really helpful staff.

Great customer service and loooods of choice

Another name change but still friendly and helpful service.

Great service and friendly helpful staff.

They where very helpful. 100 % Happy.

Really friendly staff.

Very helpful staff