Gravesham Borough council (Housing Association) reviews

GCHA well I and our neighbours have been flighting condensation four times a day were wiping down windows and still GCHA say it’s our faults. No it’s a structural issue with the building and they don’t like to spend money . They will patch …

shockingly bad housing association , staff are oblivious to tenants rights and do not appear to be able to do there jobs in a competent fashion , currently has the worst senior management team possibly in the organisations history .

Staff always very helpful and polite, helped when i was worrying about my rent as was waiting for universal credit.

GCHA what can I say on behalf of myself and most of our neighbours here that are of the same mindset– An Absolutely dreadful experience that seems to be getting worse here. All the neighbours are in the same frame of mind about how were …

I feel the same way that when I phone that I’m being a nuisance but it’s not the case . I only want my uc new rent charge and date sent back to uc so it corresponds with mine . I get fed up with calling to be honest and they are suppose to help you not make you stressed . Sorry but that’s how I’m feeling . .

I’ve been a tenant of GCHA since the 1980s and they used to be brilliant landlords. Unfortunately now emails and answer phone messages go unanswered and when I phone them I get the impression that I am just a nuisance to them. Such a shame.

Terrible with looking after properties and keeping them in good condition

Poor Tennant communication, shoddy workmanship increasingly above inflation rent rises,increasingly poor service.