GreenSquare Group Limited reviews

Absolutely abysmal company!!! Used to be good when they were just Greensquare but massively gone downhill since merging. Customer service team mostly lovely but no other departments call back when they say they will,refusing to do repair …

Wish I could give one star they are rubbish.we phoned today to ask for a repair to be done on our bathroom and landing light. We can’t replace the bulb until they have come out and fixed what’s come away apparently to them it’s not an …

finished work by a specialist
the silicone fell off after one day and the tiles were not properly secured

Still waiting for a repair the staff are helpful on the phone but after that it go’s down hill fast

I didn’t want to put any star rating but didn’t have an option. Green square are the worst housing association on this planet. They are absolutely useless don’t ever sort problems out, make you wait nearly a year for repairs to get done but …

This is the WORST service I have ever encountered in 33 years as a housing association tenant-and many years a council tenant in london before that. It takes HOURS to request a repair-that took only minutes before. What a disgraceful …

Owe 1 months rent and these sick people are trying to evict us with 5 kids. Thry really have no heart and obviously doesn’t realise there is a crisis going on. Putting kids on the street just before Xmas really ain’t on.

I am absolutely appalled how useless this company is, how are they still allowed to be responsible for people’s homes and welfare. They are not even capable of returning calls or answering their phones. Think they all need sacking.

Been on the phone for over an hour waiting for someone to answer the phone.ive had scaffolding up over 5 weeks after the repair. Still there now and nobody can give me an answer to when it will be removed. Also been told I will get some compensation for my boiler now working properly for months.

NO GREAT FAN BUT HUGE EMERGENCY, THEY GOT HEAT ON, COOKING ABLED. WITH IN HOURS, SCOTTISH POWER DAYS STILL MESSED UP.

Absolutely useless at fixing the smallest of things, would send an electrician for a plumbing job (that really has happened) I could fix some issues myself but since my rent pays for that I don’t see why I should.

Awful 😞

Mike is waffle (oh….we have more money in the bank than we know what to do with) …

Absolutely awful! No service, no one answers the phone, no one does repairs and no one does anything about antisocial neighbours even after years so if you want to live in a broken house and do illegal things and intimidate your neighbours then this is the place for you. As for the rest of us be prepared for living hell

Been a tenant with Green square for 20 years, staff are that thin on the ground that if you need a front door fixing you get sent a tiler and it shows with what you are left with. If I have learnt anything about Green square it’s they talk …

Boiler is broken causing no hot water, we have a 1 year old and they won’t come out and fix the boiler for over a week!!! Absolutely ridiculous

Want repairs?? It’ll take 16 months & still waiting.

Useless just want to take your money. Left in a mould riden flat to be told it was my fault for breathing to much. Moved to another flat left with my heating or hot water for 13 days because they needed to order a part from abroad and when …

We live in an area in south glos, where the residents pay extra to maintain the outdoor areas. I wouldn’t mind but feel the price is high, for the work they do and don’t appreciate that they seem to cut the grass on either a weekend/ bank …

Every job that has needed to be done was not done to standards. The ceiling was made out of books and newspaper dating back to 2005 and actually fell down, they came out and done a great job. Mould growing behind the kitchen units and in …

Dreadful accounts department. Took a rent payment by direct debit a month after I had vacated the property. …

Just can’t put it in to words for this awful company.

Been stuck in the same flat 5 years, every time the boiler breaks it takes months for them to fix it, have been left with no hot water for 6 months (I wish that was an exaggeration) reported mould in January and only just had someone to …

Repairs are few and far between and even then they won’t be done well 11 years of fighting for terrible windows to be replaced avoid like the plague

been with them 5 years never had a problem ,always been treated with positive friendly staff who have dealt with any problems efficiently my only gripe is they have a no pets policy mainly due to irresponsible owners who dont look after their animals properly ,not really green squares fault

Yes many problems phoned so many times we need new facia boards now they are so bad letting in damp many other problems

Jokers! They never deal with any issues you report, take months to call back,never let you know anything but the people on the phones & desks are very polite and friendly and try there best to help!

We’ve had bathroom/ electrical issues going on for years! This company is a complete joke! Utterly incompetent in fixing issues. Totally wreckless in their handling of this issue and as a result my house has been destroyed!

Staff are contradictory about repairs and modernisation which we have to pay more through green square then privately in 10 years we have had problems with neighbours bus service and most government organisation’s none of any matters and only feel victimised by complaining as we are in the wrong with them

Good for housing when you ask them repair the home and thay do in the time have got

been sat on the phone now for 29 mins , no human contact , just recordings to press 123,

Absolute a waste of time no hot water given a repair date in 3 weeks time. It’s a pity i had to give 1 star they are not worth that.🤬 …

Better at some times then outhers some repairs they might ćharge othertimes they won’t quick repairs and polite staff

Where do i start had mould in my hose from day one iv made numerous complaints about the mold which is caused by the flint lock guttering all they have done is rippen the metel guttering out and done a cowboy repair iv had scaffolding going …

Regardless of who I email or phone, I am told to read government legislation. Otherwise you ring, and ask for someone, waiting at least five/6 minutes to be told sorry there is no answer.as they use a call centre, you should be able to …

Local housing association. I can’t fault them as they have been very good to me and my disabled daughter.

green square housing they have a lovely upto date offices in chippenham wiltshire they do not really care about there tenants health or there propertys iv had thick black mould in my house since i moved in getting repairs done is a joke …

An absolute waste of space. They do nothing for people. They just take the money and run. An inquiry should be held about this organisation. It’s bordering a Human Rights violation.

Rang the emergency number and no one picking up and been trying since Friday night as my mum’s sink in the bathroom fell off and we had a big Warter leek still cam not get threw to them and have to leave the bathroom a mess with a sink …

We have been tenants for less than 2 months and have had nothing but threatening letters to end our tenancy all because of a direct payment of rent from Wiltshire council. We are both disabled and I am ill with my nerves, they are forcing me to think the darkest thoughts, this is very hard to handle and I am hating being their tenant.

They need better management to run the repairs side of things. My mother has had three showers fitted due to being faulty. This one has broken after two months. It’s a joke.. cheap dear. …

I have been a tenant under Greensquare for over a year now, and I have had nothing but despair in trying to deal with them, they are a profiteering business and do NOT care for their residents as anything more than a tenancy to create …

Hurry up and wait.

Sent me a letter on 26th June 2017 telling me how much I owe on 2nd July 2017. A date and future time that we have yet to arrive at. Are they psychic?
Phone call to dreary music for over 25 minutes and can only request a call back!!!!

Very helpful staff. Easy parking.

Head office for the GreenSquare Housing Association in the area. The staff are helpful, polite and willing.

Had a faulty fire alarm that goes off about 3-4 times every single day starting around 5am for the last 8 months. Despite me calling multiple times every week Greensquare still have not fixed it. …

I used to work for greenSquare as a housing officer back in the Westlea Housing days it was a very organised operation back then but i i can tell you now they dont have the resident interest forefront. Its a business, and now its best staff …

Poor service and avoid if you can, as they are a slum landlord

Over 17 years of great service, polite people, excellent, reliable service – thank you

Mess left after grass cutting in Wootton Bassett, appalling better before cutting.

Greensquare do not care about residents, staff are rude and don’t even abide by their own policies

They think that they are beyond the pale.On judgement day you will know, c

A positive, modern company with green values

so incompetent and arrogant.

1 star lost for the potholes coming in though that’s probably not down to GS it needs reporting

Got a nice garage from them

I am a tenant of Westlea housing association ltd. If your tenancy is not with GreenSquare you should question why organisations using that name are accessing all your personal details.Only employees of westlea or its agents are entitled to …

The prices going up with no reasons and the services going down to very poor services or no services at all. And you pay for it .

Poor service. Slow to look after there clients poor quality repairs

Employer. What can I say?

One is the lowest I can give because there is no 0

Rubbish service horrible man treated me like dirt

I work for Greensquare

Nice company

Shocking service

Great place to work

My boss’

Great

Wonderful

Am