GreenSquare Group Limited average reviews all over the web

2.1
Total Reviews 70

Average reviews from all platforms

Average Rating 2.1

Average reviews from all platforms

  • 5.0
    16
  • 4.0
    4
  • 3.0
    1
  • 2.0
    2
  • 1.0
    47
GreenSquare Group Limited reviews breakdown:
Google
2.1
70

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70 GreenSquare Group Limited reviews on Google

EC
Emily Cleverley 9 months ago on Google
( 1 out of 5 )

Absolutely abysmal company!!! Used to be good when they were just Greensquare but massively gone downhill since merging. Customer service team mostly lovely but no other departments call back when they say they will,refusing to do repair …

MH
Mathew Hopkins 9 months ago on Google
( 1 out of 5 )

Wish I could give one star they are rubbish.we phoned today to ask for a repair to be done on our bathroom and landing light. We can’t replace the bulb until they have come out and fixed what’s come away apparently to them it’s not an …

KK
Katarzyna Klysiak 9 months ago on Google
( 1 out of 5 )

finished work by a specialist
the silicone fell off after one day and the tiles were not properly secured

TT
Teresa Thomasson 9 months ago on Google
( 1 out of 5 )

Still waiting for a repair the staff are helpful on the phone but after that it go’s down hill fast

LB
lisa bilby 9 months ago on Google
( 1 out of 5 )

I didn’t want to put any star rating but didn’t have an option. Green square are the worst housing association on this planet. They are absolutely useless don’t ever sort problems out, make you wait nearly a year for repairs to get done but …

TE
terence ellard 9 months ago on Google
( 1 out of 5 )

This is the WORST service I have ever encountered in 33 years as a housing association tenant-and many years a council tenant in london before that. It takes HOURS to request a repair-that took only minutes before. What a disgraceful …

JH
Jay Heisenberg 9 months ago on Google
( 1 out of 5 )

Owe 1 months rent and these sick people are trying to evict us with 5 kids. Thry really have no heart and obviously doesn’t realise there is a crisis going on. Putting kids on the street just before Xmas really ain’t on.

BG
barbara gray 9 months ago on Google
( 1 out of 5 )

I am absolutely appalled how useless this company is, how are they still allowed to be responsible for people’s homes and welfare. They are not even capable of returning calls or answering their phones. Think they all need sacking.

WB
Wayne Bull 9 months ago on Google
( 1 out of 5 )

Been on the phone for over an hour waiting for someone to answer the phone.ive had scaffolding up over 5 weeks after the repair. Still there now and nobody can give me an answer to when it will be removed. Also been told I will get some compensation for my boiler now working properly for months.

AG
Arthur. Gale Gale, 9 months ago on Google
( 5 out of 5 )

NO GREAT FAN BUT HUGE EMERGENCY, THEY GOT HEAT ON, COOKING ABLED. WITH IN HOURS, SCOTTISH POWER DAYS STILL MESSED UP.

RC
Retro Console Fanatic_official 9 months ago on Google
( 2 out of 5 )

Absolutely useless at fixing the smallest of things, would send an electrician for a plumbing job (that really has happened) I could fix some issues myself but since my rent pays for that I don’t see why I should.

EN
Evie Newman 9 months ago on Google
( 1 out of 5 )

Awful 😞

Mike is waffle (oh….we have more money in the bank than we know what to do with) …

LR
Laura Rice 9 months ago on Google
( 1 out of 5 )

Absolutely awful! No service, no one answers the phone, no one does repairs and no one does anything about antisocial neighbours even after years so if you want to live in a broken house and do illegal things and intimidate your neighbours then this is the place for you. As for the rest of us be prepared for living hell

AL
Adam L 9 months ago on Google
( 1 out of 5 )

Been a tenant with Green square for 20 years, staff are that thin on the ground that if you need a front door fixing you get sent a tiler and it shows with what you are left with. If I have learnt anything about Green square it’s they talk …

AP
amie pattie 9 months ago on Google
( 1 out of 5 )

Boiler is broken causing no hot water, we have a 1 year old and they won’t come out and fix the boiler for over a week!!! Absolutely ridiculous

LG
lorraine gove 9 months ago on Google
( 1 out of 5 )

Want repairs?? It’ll take 16 months & still waiting.

TH
Toni Holmes 9 months ago on Google
( 1 out of 5 )

Useless just want to take your money. Left in a mould riden flat to be told it was my fault for breathing to much. Moved to another flat left with my heating or hot water for 13 days because they needed to order a part from abroad and when …

PJ
Philip James 9 months ago on Google
( 1 out of 5 )

We live in an area in south glos, where the residents pay extra to maintain the outdoor areas. I wouldn’t mind but feel the price is high, for the work they do and don’t appreciate that they seem to cut the grass on either a weekend/ bank …

SK
Stevie Kennedy 9 months ago on Google
( 1 out of 5 )

Every job that has needed to be done was not done to standards. The ceiling was made out of books and newspaper dating back to 2005 and actually fell down, they came out and done a great job. Mould growing behind the kitchen units and in …

MT
Milo Thomas 9 months ago on Google
( 1 out of 5 )

Dreadful accounts department. Took a rent payment by direct debit a month after I had vacated the property. …

JD
Jessica Derbyshire 9 months ago on Google
( 1 out of 5 )

Just can’t put it in to words for this awful company.

TS
Tyler slade 9 months ago on Google
( 1 out of 5 )

Been stuck in the same flat 5 years, every time the boiler breaks it takes months for them to fix it, have been left with no hot water for 6 months (I wish that was an exaggeration) reported mould in January and only just had someone to …

KC
Kerry Curtis 9 months ago on Google
( 1 out of 5 )

Repairs are few and far between and even then they won’t be done well 11 years of fighting for terrible windows to be replaced avoid like the plague

SA
scippio africanus 9 months ago on Google
( 4 out of 5 )

been with them 5 years never had a problem ,always been treated with positive friendly staff who have dealt with any problems efficiently my only gripe is they have a no pets policy mainly due to irresponsible owners who dont look after their animals properly ,not really green squares fault

JV
Joyce Violet 9 months ago on Google
( 1 out of 5 )

Yes many problems phoned so many times we need new facia boards now they are so bad letting in damp many other problems

KW
Kelly-Louise Withers 9 months ago on Google
( 1 out of 5 )

Jokers! They never deal with any issues you report, take months to call back,never let you know anything but the people on the phones & desks are very polite and friendly and try there best to help!

IH
Ian Hedges 9 months ago on Google
( 1 out of 5 )

We’ve had bathroom/ electrical issues going on for years! This company is a complete joke! Utterly incompetent in fixing issues. Totally wreckless in their handling of this issue and as a result my house has been destroyed!

NK
Neil Kinsella 9 months ago on Google
( 1 out of 5 )

Staff are contradictory about repairs and modernisation which we have to pay more through green square then privately in 10 years we have had problems with neighbours bus service and most government organisation’s none of any matters and only feel victimised by complaining as we are in the wrong with them

MC
Martin Clark 9 months ago on Google
( 5 out of 5 )

Good for housing when you ask them repair the home and thay do in the time have got

RS
Ryan Slade 9 months ago on Google
( 1 out of 5 )

been sat on the phone now for 29 mins , no human contact , just recordings to press 123,

CG
Colin Gingell 9 months ago on Google
( 1 out of 5 )

Absolute a waste of time no hot water given a repair date in 3 weeks time. It’s a pity i had to give 1 star they are not worth that.🤬 …

AN
Adam None 9 months ago on Google
( 5 out of 5 )

Better at some times then outhers some repairs they might ćharge othertimes they won’t quick repairs and polite staff

RA
Russell Austin 9 months ago on Google
( 1 out of 5 )

Where do i start had mould in my hose from day one iv made numerous complaints about the mold which is caused by the flint lock guttering all they have done is rippen the metel guttering out and done a cowboy repair iv had scaffolding going …

CG
Carole gore 9 months ago on Google
( 1 out of 5 )

Regardless of who I email or phone, I am told to read government legislation. Otherwise you ring, and ask for someone, waiting at least five/6 minutes to be told sorry there is no answer.as they use a call centre, you should be able to …

LW
Lesley Williams 9 months ago on Google
( 5 out of 5 )

Local housing association. I can’t fault them as they have been very good to me and my disabled daughter.

DA
david austin 9 months ago on Google
( 1 out of 5 )

green square housing they have a lovely upto date offices in chippenham wiltshire they do not really care about there tenants health or there propertys iv had thick black mould in my house since i moved in getting repairs done is a joke …

HB
Harry Bo 9 months ago on Google
( 1 out of 5 )

An absolute waste of space. They do nothing for people. They just take the money and run. An inquiry should be held about this organisation. It’s bordering a Human Rights violation.

AH
Adam Hastings 9 months ago on Google
( 1 out of 5 )

Rang the emergency number and no one picking up and been trying since Friday night as my mum’s sink in the bathroom fell off and we had a big Warter leek still cam not get threw to them and have to leave the bathroom a mess with a sink …

DM
Derek Marchant 9 months ago on Google
( 1 out of 5 )

We have been tenants for less than 2 months and have had nothing but threatening letters to end our tenancy all because of a direct payment of rent from Wiltshire council. We are both disabled and I am ill with my nerves, they are forcing me to think the darkest thoughts, this is very hard to handle and I am hating being their tenant.

GP
Graham Pike 9 months ago on Google
( 1 out of 5 )

They need better management to run the repairs side of things. My mother has had three showers fitted due to being faulty. This one has broken after two months. It’s a joke.. cheap dear. …

RJ
Rowan James 9 months ago on Google
( 1 out of 5 )

I have been a tenant under Greensquare for over a year now, and I have had nothing but despair in trying to deal with them, they are a profiteering business and do NOT care for their residents as anything more than a tenancy to create …

DH
David House 9 months ago on Google
( 3 out of 5 )

Hurry up and wait.

BT
Beverly Taylor 9 months ago on Google
( 1 out of 5 )

Sent me a letter on 26th June 2017 telling me how much I owe on 2nd July 2017. A date and future time that we have yet to arrive at. Are they psychic?
Phone call to dreary music for over 25 minutes and can only request a call back!!!!

SD
Stephen Dangerfield 9 months ago on Google
( 5 out of 5 )

Very helpful staff. Easy parking.

PW
Philip White 9 months ago on Google
( 5 out of 5 )

Head office for the GreenSquare Housing Association in the area. The staff are helpful, polite and willing.

EH
Eran Hughes 9 months ago on Google
( 1 out of 5 )

Had a faulty fire alarm that goes off about 3-4 times every single day starting around 5am for the last 8 months. Despite me calling multiple times every week Greensquare still have not fixed it. …

CF
Casey Flay 9 months ago on Google
( 1 out of 5 )

I used to work for greenSquare as a housing officer back in the Westlea Housing days it was a very organised operation back then but i i can tell you now they dont have the resident interest forefront. Its a business, and now its best staff …

PW
Phil White 9 months ago on Google
( 1 out of 5 )

Poor service and avoid if you can, as they are a slum landlord

RW
rob wyborn 9 months ago on Google
( 5 out of 5 )

Over 17 years of great service, polite people, excellent, reliable service – thank you

MP
Michael Pearce 9 months ago on Google
( 1 out of 5 )

Mess left after grass cutting in Wootton Bassett, appalling better before cutting.

DF
darren forrester 9 months ago on Google
( 1 out of 5 )

Greensquare do not care about residents, staff are rude and don’t even abide by their own policies

CG
Carole Gore 9 months ago on Google
( 1 out of 5 )

They think that they are beyond the pale.On judgement day you will know, c

AM
Ali Meech 9 months ago on Google
( 5 out of 5 )

A positive, modern company with green values

A
Anna 9 months ago on Google
( 1 out of 5 )

so incompetent and arrogant.

GG
Gabrielle Garland 9 months ago on Google
( 4 out of 5 )

1 star lost for the potholes coming in though that’s probably not down to GS it needs reporting

BH
Brian Hulbert 9 months ago on Google
( 5 out of 5 )

Got a nice garage from them

BS
betchabygollywow Smith 9 months ago on Google
( 1 out of 5 )

I am a tenant of Westlea housing association ltd. If your tenancy is not with GreenSquare you should question why organisations using that name are accessing all your personal details.Only employees of westlea or its agents are entitled to …

RS
Rob S 9 months ago on Google
( 1 out of 5 )

The prices going up with no reasons and the services going down to very poor services or no services at all. And you pay for it .

CB
custom bikes wiltshire 9 months ago on Google
( 5 out of 5 )

Poor service. Slow to look after there clients poor quality repairs

AD
Andy Dix 9 months ago on Google
( 4 out of 5 )

Employer. What can I say?

JR
John Rowe 9 months ago on Google
( 1 out of 5 )

One is the lowest I can give because there is no 0

NT
No TalentGamer 9 months ago on Google
( 1 out of 5 )

Rubbish service horrible man treated me like dirt

CP
Christoper Pollard 9 months ago on Google
( 4 out of 5 )

I work for Greensquare

JB
James Biffen 9 months ago on Google
( 5 out of 5 )

Nice company

KC
k curtis 9 months ago on Google
( 2 out of 5 )

Shocking service

GT
Geoff Tomlinson 9 months ago on Google
( 5 out of 5 )

Great place to work

WG
Wayne Gunning 9 months ago on Google
( 5 out of 5 )

My boss’

CW
Chris W 9 months ago on Google
( 5 out of 5 )

Great

WB
Wendy Begbie 9 months ago on Google
( 5 out of 5 )

Wonderful

DP
David Patten 9 months ago on Google
( 5 out of 5 )

Am

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