Guinness Care and Support Limited reviews

Woeful organisation. Do not become a tenant. They charge for services they don’t provide, including cleaning and estate up keep, and have a notorious reputation of housing problem people in with decent people. As such ant social behaviour is rife, and they do not care one bit. Avoid

Absolutely disgraceful been waiting for them to answer to report a repair half hour waiting no one answered shocking service to a rent paying tenant for eight years

Some individuals are really helpful, but in general the properties are in poor repair, queries are really slow to be responded to and mistakes are made.

Every helpful and always happy to help me, especially when my heating wasn’t working due to my smartmeter, they went out their way to get my 2 portable heaters to stay warm. They are easy to talk with, understanding and friendly. …

Good housing association, can’t drive to save their lives though.

absolutely disgraceful behaviour. Very unprofessional Helen Jones who works here contacted me about property then never responded to any of my emails. Just not good enough in 2022. Obviously a sly character.

A toxic self serving organisation. Ignore anti social behaviour and destroy communities. Prolific liars and avoid any responsibilities. A shameful social welfare housing provider who are only interested in making money at the expense of home owners.

Extremely dangerous drivers, doing 20mph and then speeding up flashing and beeping when overtaken.

I phoned them as a fuse in my electric box had tripped and wouldn’t switch back up..so called the emergency line for Guinness and I was told after being on the phone for 55mins on hold that me having no sockets working downstairs wasn’t a …

If u need an emergency response this lot promise much and deliver nothing. Called them 3 times in one day and each time received an assurance they would attend – never did. Disgraceful customer service and staff that make promises just to fob off householders. If I could give zero star’s I would.

Had a great time here, the receptionist were fantastic, my host Rebecca and Jason were very hospitable. The environment is well kept and accommodating. I enjoyed my visit, but there is need for a well signed exit, I almost got lost looking for way out.

I don’t even know where to start… So I have been living in a GUINNESS PARTNERSHIP property for 16 years. This is a place I class as my home. All the years living here we had the old wooden windows and doors which was literally falling to …

Poor company doesn’t help

One of the happiest things about moving out of my Guinness “managed” flat was cancelling the direct debit to this collection of uncaring, willfully unhelpful, dreadful people. …

Can’t get through on the phone I’ve been hanging on for 50 minutes. I’ve given up!!

I would sincerely like to thank the staff at Guinnes housing for there unbelievable care and attention to there tenants. Especially Sophie in the office dealing with Stockport and Rob the housing officer your amazing. Thank you with all my …

I have recently had to contact Guinness partnership and found them extremely helpful fast and professional especially Katie at comma. They answered a query with in 4 minutes, the same query with Eastlands home’s has taken over 5 WEEKS and still counting. Thank-you Katie

The service that we receive from Guiness is non existant..I feel that our block of flats has been a bonded by Fuiness. We have had no effective management for months and it has only been cleaned once in the past 3 months. We are paying for services that we are not receiving.

Never buy or rent off Guinness Properties, they’re the biggest back stabbing, two-faced, lying company going……..
🤬🤬🤬 …

Nice place to work. Staff friendly. It’s a Housing Association Company.

Difficult to deal with. Do not have any urgency when requesting information and do not care!! Interestingly they only respond to positive comments on here not any negative feedback.. Not a sign of a company that cares!

Too large to be anything other than indifferent to it’s tenants. Cold and mechanical staff. Self-serving executive. Any organisation claiming to be highly ethical is always one to avoid. Find a much smaller HA if possible.

Decent affordable housing, been with them for nearly 10 yrs. Repairs done when they say. Beats the council hands down not much else to say really. Thanks Guinness

Great housing provider they absolutely go out on a limb to fix any problems ‘re housing issues even help with debt problems and a great housing team

Some Off the Drivers do not respect , speed limits in built up area were there are children present , very dangerous this event to place @ 11.20 on old lane Oldham , Driving fast on a reduced is just not clever our considerate

I am awaiting to hear from them about the
Two Flats that are available.

A large housing Housing​ association that are great to work for. They have properties all over England.

Very helpful staff

Never get a guinness property had loud neighbour for six months and they haven’t done anything hell
4 month later and still putting up with loud noise Guinness partnership are a waste of time never get a home from them

Not a place for me massive company overwhelming feeling left asif one’s being looked down the 👃 at!!. …

Got left a message. Very bad tone of voice . Not happy with that … made me feel very uncomfortable.

Phoned them a few times now but i feel the phone call falls on deaf ears . Get no joy whatever .

Very helpfull and understanding at my question s I asked.

Customer Service very poor due to covid situation.

Hello, i have been trying to contact customer service but it’s not going through. Is there any problem with the lines please? Your lines have never been like this.

All of these companies are the same bad servivice quick to take your money.

Guinness partnership are very helpful pleasant staff customer service.

Customer service very nice

Good property, quick service, nice clean wonderful.

Very easy to use when u sign up

Have been trying to sort something out with this lot for over a month. They appear to have no idea what they are doing.

Very Pleased with the service and they are very helpfull

Good friendlys staff and nice modern building

Great housing association, friendly staff, modern office

Your phone lines are down. How long to fix been like this since Tuesday.

Genres star, the worst company I have ever come across.

Hard work

Guys turn up for all jobs reported.

I love my job and the people..

Great place, good homes , the place to go.

Do nothing for tenants

A fantastic place to work

Very nice

It’s ok

Food is great here

Ok x

Great place to work

Good service

What more can I say

Ok

Ok

Ok

Useless

Quite expensive

no idea