Plymouth Community Homes average reviews all over the web

3.3
Total Reviews 72

Average reviews from all platforms

Average Rating 3.3

Average reviews from all platforms

  • 5.0
    35
  • 4.0
    4
  • 3.0
    6
  • 2.0
    5
  • 1.0
    22
Plymouth Community Homes reviews breakdown:
Google
3.3
72

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72 Plymouth Community Homes reviews on Google

TL
The Liquidator 7 months ago on Google
( 1 out of 5 )

I’ve been emailing and calling PCH for about 2 years to try and get them to redecorate the block of flats at Cecil Street in accordance with their duties as Freeholder. It hasn’t been painted in over 20 years. They just keep fobbing me off …

AM
Ah’La Mitchell 7 months ago on Google
( 1 out of 5 )

Called because I’ve lost my key and flat fob. Said they would call back as didnt know who my housing officer was. Didn’t call back and now closed all weekend. How is that acceptable! It is Friday and closed until Monday. Idiots. …

MV
Monika Varhegyi 7 months ago on Google
( 5 out of 5 )

I have had great experience every time I visited my officers, all staff members are very kind and helpful.

BI
Bronwen Idris 7 months ago on Google
( 1 out of 5 )

They never pick up the telephone,to get repairs done,terrible service.

L1
Laura 1997 7 months ago on Google
( 5 out of 5 )

Amazing customer service throughout for both Housing officers, landlord and PCH team. Highly recommended. I went through the Devon Home Choice to PCH. My family, support workers, friends and myself are please with the outcome of the service they provide. Affordable rent also. Look forward to continuing with the service of housing.

LB
Linda Brown 7 months ago on Google
( 1 out of 5 )

Terrible service just a two second dash which he has to be called out again Etc Etc

BP
Brian Pengelly 7 months ago on Google
( 1 out of 5 )

I recently gave up tenancy of a garage I was renting from this mob. I cleaned the garage and sent the keys back by recorded delivery a week before the tenancy ended . I phoned them 5 days after posting to check they’d got the keys. I was …

LB
laura baker 7 months ago on Google
( 1 out of 5 )

Absolutely stay away from this housing association on several occasions we were left with no heating and no hot water me my partner and our children after been told it would be fixed they came out and didnt fix it they were more concerned …

KM
Katherine Martin 7 months ago on Google
( 1 out of 5 )

Have been on hold for an hour now. Im locked out, I know my fault, but i have been on hold for 20mins then you cut me off…then on hold for 18 mins then cut off. Now on my 3rd try 25 mins on hold and still stood outside in my pjs….thank goodness i dont have a leak.

C
collinssw86 7 months ago on Google
( 1 out of 5 )

My family and me were tenants of PCH for over 7 years. We always paid our rent and we always reported repairs. …

T
Tastymr 7 months ago on Google
( 3 out of 5 )

Once Plymouth City Council sold our properties to them they are a law unto themselves , they do what they want or only help you if they are bound by law. you can not request any info from them about the current housing situation as they are …

RS
Rosemary Stone 7 months ago on Google
( 5 out of 5 )

Great staff on customer service, I always get a lot of help. Mark in particular is extremely helpful as was the young lady who helped me on 28th. I didn’t get her name but she was really very kind. Thank you

RT
Rachel Thompson 7 months ago on Google
( 1 out of 5 )

Never visited couldn’t truly say

OX
O X 7 months ago on Google
( 1 out of 5 )

Refused me a property due to my outgoings? Makes no sense as I now live in another social housing property and I have no financial issues, my property is clean and tidy, bills are paid on time. No wonder there’s a rising homeless issue if …

AS
Alex Shepherd 7 months ago on Google
( 1 out of 5 )

lived for 13 years in my house, today i spoke with plymouth community homes to explain that i have been living in hell with my next door neighbor, only to be told that there not interested ! WOW always paid the rent on time, even paid for …

PO
patricia oliver 7 months ago on Google
( 2 out of 5 )

still waiting to use the toilet as rang at 4 15 this afternoon saying flush isnt working i was told its emergency so would be out between when i rang and 8.00 pm just rang again now they r saying could be later unbelievable it was working fine befor the plummer came out this morning wat a carry on

PG
Peter Gray 7 months ago on Google
( 5 out of 5 )

Very helpful staff. My enquiry was dealt with efficiently and patiently, and the staff took time to explain in great detail, a solution to my problem.

JK
Joanna Kippax 7 months ago on Google
( 5 out of 5 )

Excellent fast service highly recommend

DC
Dorothy Clarke 7 months ago on Google
( 5 out of 5 )

Reception lady was very polite and helpful,the housing officer I seen was also very helpful,even though she couldnt solve my problem ,she pointed me in the right direction.

EB
Emma Barrett 7 months ago on Google
( 1 out of 5 )

Hard to get your repairs done if u work as your expected to wait in all day as they don’t do appt times they just tell u they will be round between 8am and 8pm

FK
Freddy Kreuger 7 months ago on Google
( 5 out of 5 )

Nice place. Friendly staff and great customer support.

ME
Marion Ellis 7 months ago on Google
( 1 out of 5 )

Very unresponsive in dealing with problems they’ve created. Very frustrating. And they have the neck to bill me for the stress they cause.

SP
Steven Peck 7 months ago on Google
( 2 out of 5 )

Staff had major attitude on phone , but was happy with time taken to attend , however charging an extortion for minor works . £68 for under a minutes work is not acceptable !!

AH
Alistair Hooper 7 months ago on Google
( 5 out of 5 )

Lots of fun loving things to do from courses to cook off, art and crafts , computers , gym , jobsearch, as well as housing issues from rent to repairs, etc.

AB
Andy Brettle 7 months ago on Google
( 5 out of 5 )

Great staff working hard to do the best for their customers.

L
LMB 7 months ago on Google
( 5 out of 5 )

BEST welcome from the staff here than anywhere. Friendly n helpful always!

SH
Steve Hillier 7 months ago on Google
( 5 out of 5 )

Plymouth Community Homes is excellent in more ways than one on the phone or in person when you need help in your home or in your garden they are excellent and friendly.☺

SH
Stacey Harwood 7 months ago on Google
( 3 out of 5 )

Can be helpful but not helpful at the same time, take forever to deal with problems.

MV
Monika Varhegyi 7 months ago on Google
( 5 out of 5 )

I’m always satisfied with the helpful and friendly service and staff.

M
MOSTAFA 7 months ago on Google
( 5 out of 5 )

Experient team working, great support 👏. …

QO
Queen of Stonehouse 7 months ago on Google
( 4 out of 5 )

Pity they don’t evict Joan Florence Hall a convicted benefit cheat; harasser if Mormons; a police informant

KB
Kieren Biggs 7 months ago on Google
( 1 out of 5 )

Bought houses that belonged to the council, and therefore the people, and now charge almost double the rent.

LS
Lynn Slade 7 months ago on Google
( 5 out of 5 )

Always great service from reception staff. Polite and friendly

KD
Katie Doyle 7 months ago on Google
( 5 out of 5 )

Amazingly friendly staff all happy to help resolve any queries or problems.

KS
Kenneth Spicer 7 months ago on Google
( 1 out of 5 )

If you have any complaints don’t expect any help from pch they don’t want to know.

MW
Mike Whitcher 7 months ago on Google
( 4 out of 5 )

An housing association to admire and to.rent from nothing is too much trouble you are looked after by some fantastic people

BJ
Barrie Jenkins 7 months ago on Google
( 1 out of 5 )

Apparantly only tennants can complain?? Rude arrogant staff…

PW
Phillip Wickett 7 months ago on Google
( 5 out of 5 )

Gd friendly service pleasent smiling receptionist

AS
Antony Smith 7 months ago on Google
( 1 out of 5 )

Very rude staff on phone at plume house on more than 3 occasions

CB
Catherine Barnett 7 months ago on Google
( 1 out of 5 )

Was offered a place but then was denied it cos off some scummy small debt I have

I
iSalah-YT 7 months ago on Google
( 5 out of 5 )

they are very good at all the time

TS
terry shannon (Terry h) 7 months ago on Google
( 3 out of 5 )

To hot to work on the roof on a hot day but nice views

00
00000 00000 7 months ago on Google
( 1 out of 5 )

Rude staff. Sales officers are appalling and obstructive.

MW
Michael Whitcher 7 months ago on Google
( 3 out of 5 )

Pch need to improve communication with tenants

DB
Dominic Burn 7 months ago on Google
( 5 out of 5 )

Clearly a large organisation with great values and qualities

PC
Paul Cavanagh 7 months ago on Google
( 2 out of 5 )

Poor communication ‘re gas check

KN
Kevin Nicholls 7 months ago on Google
( 1 out of 5 )

Poor attitude and useless approach to housing needs with rude housing officers

AM
Andrew Mitchell 7 months ago on Google
( 5 out of 5 )

Lovely and polite, great help

AG
Alex Grenney 7 months ago on Google
( 5 out of 5 )

Always very helpful

RJ
Ross James 7 months ago on Google
( 5 out of 5 )

People were so helpful

LM
Louise Mcguigan 7 months ago on Google
( 5 out of 5 )

Friendly helpful staff

PR
Patricia Robertson 7 months ago on Google
( 5 out of 5 )

They are helpful as always

MM
max miles 7 months ago on Google
( 5 out of 5 )

Best company to work for

KG
Karen Griffiths 7 months ago on Google
( 4 out of 5 )

Website very informative

DK
Damian Krzeczek 7 months ago on Google
( 2 out of 5 )

Car park 6 space for visitors

MM
Max Miles 7 months ago on Google
( 5 out of 5 )

Best employer ever

MO
Michael Oneill 7 months ago on Google
( 5 out of 5 )

I rent a flat off them

MS
Matt Searl 7 months ago on Google
( 5 out of 5 )

Nice building to work in

MB
Mihaela Berki 7 months ago on Google
( 5 out of 5 )

Very good

AA
anna andrews 7 months ago on Google
( 5 out of 5 )

Great service

GS
Gary Searl 7 months ago on Google
( 5 out of 5 )

PCH suberb bunch

SE
stephen elliott 7 months ago on Google
( 5 out of 5 )

The best in uk

IC
Ian Cameron 7 months ago on Google
( 5 out of 5 )

Best for repairs

BN
Brett Nelsen 7 months ago on Google
( 3 out of 5 )

Just get someone

KJ
Karzan Jamal 7 months ago on Google
( 1 out of 5 )

£40

NF
Nina Foster 7 months ago on Google
( 1 out of 5 )

Worst landlord

ML
Michael Lanfear 7 months ago on Google
( 5 out of 5 )

Work

LA
Lynn Austin 7 months ago on Google
( 5 out of 5 )

Helpful

JW
Julie Williams 7 months ago on Google
( 5 out of 5 )

Good

SH
stephen hargreaves 7 months ago on Google
( 3 out of 5 )

Confusing

RB
Rich Bennett 7 months ago on Google
( 2 out of 5 )

Its closed

DD
david duggan 7 months ago on Google
( 4 out of 5 )

informative

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