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Write a ReviewAfter looking online and not understanding if tis item was a full set or just the bars, i went into the store and the staff were very helpful and ordered what i needed, went back 2 days later picked up and 1hrs later hey presto i have roofbars. Cheers Halfords smooth transaction. 5* from me.
Had a battery fitted after Halfords checked if my battery was low. All staff very professional, knowledgeable and polite. Man who fitted battery very polite explained he had trouble with the tread on a bolt. Was sorted very quickly. Wouldn’t go anywhere else. Reliable and honest.
Booked online at 10am this morning (Saturday March 4th) to have the battery replaced on my VW Golf and coded to the car.
I turned up at 11.30am and despite the place being very busy it was all done in …
Been here many times since a kid. Friendly staff and things are very clean and tidy . All products are easy enough to find … outside parking , vehicle servicing and audio systems installed out side of Halfords building
Excellent service from a young man called Josh.Ordered the bike I required and gave me a collection date.Polite and efficient employee.
Today I was served by a man called Paul, as I was given false information from someone in the store that couldn’t be bothered to change my head lights, Paul took the challenge and managed to sort out my headlight and also fitted my break …
Soon as I arrived at Wolverhampton branch. Service was excellent. Weather was heavy rain but assistant still gave 100% customer service …
Excellent product – toasty inside this. Much better value for money than similarly-priced bags at other retailers. Capacious for a big lad like me, yet snug.
A good experience with guys there very friendly team, very flexible with theirs time I had an issue with my Ford kuga battery Bilston team halfords could not help but these guys fox lane sorted it and I drive away smiling.
Non existent customer service. Staff who behave as though they are doing you a favour serving you. Rude, ignorant, unfriendly, surly and obnoxious enough to trigger a reaction from most people. I really had to hold my tongue and control my …
Worst customer service I have experienced in a very long time. Everyone in the store is trying their hardest to avoid you and help. Older Lady at the pay kiosk was miserable when I asked for assistance. Another employee told he was …
Appointment cancelled by them for the second time ,admittedly other one at the other Wolverhampton branch .
Lack of staff as apparently ” the guy probably fancied the Bank Holiday weekend off ” so called in sick i was told ……..total waste of my time ….again .
Popped in for some car cleaning kit, found what I needed but store not as big as others and not as much stock. Car park is small and awkward too.
Rubbish, Bought a new battery Asked if it requires coding fitter says no purchased and had it fitted but found out it does require coding, tried on line chat no help!
Very friendly team members. They gave me the VIP treatment 🏆👍
You can be assured that they will go out of their way to help you with your requirements. …
I came to collect an online order however the store as per previous occasion has limited staff on duty .
I approached the staff at the bike counter who was very polite and advised his …
Not good for Blue Light Discount. Online code not working, so visited this store. After getting fobbed off from first member of staff that my 15% off was only on selected items, re entered store to prove it was off my purchase. Two …
Took my Fiesta ST Line for its MOT today. Was done by an Asian guy. Never got his name 🤦♂️. He was fantastic. MOT was done in about 30 mins! Amazing service. Usually I have MOTs done with the Ford garage where I got the car but they seem …
Extremely poor customer service! Apparently only one employee in the shop is trained in child safety and he was interviewing so no one else could possibly help me with a car seat. Oh and the important bit, when I asked the gentleman behind …
Lovely staff members every time I visit. Very knowledgeable & helpful. Nice clean store. Thank you to Sanne a lovely young lady who helped me sort out my membership who was extremely polite, friendly & knowledgeable. Also, thank you to …
Halford’s Wolverhampton is a great place to visit where you can find an a wide range of products. In my personal experience I bought a very good bike as well as my son; when we needed them repaired we not only got the services required but …
Simple collection….
Became a bit of a nightmare as the staff at the desk appeared to be on another …
Two of the most amazing staff. They went out of they’re way (13/03/22) to help me with my issue with no potential of an actual sale. They were that good I brought a bike cleaning kit (35.99) as a way of rewarding/ thanking them for they’re time and efforts.
it was a very friendly place staff was very helpful and polite will definitely use again in future 😀😀 …
I returned to this store to complain that one of my replacement windscreen wipers was missing a vital plastic clip without which it could not be fitted to the car which was due for an MOT test that morning. Bit inconvenient really as the …
Not happy with my experience. Bought a baby car seat and was given an open box with a dusty car seat inside that looked used to me. Give it straight back and the store assistant didn’t even appologised for the situation but explained simply …
Just got me a new bike good on price go see for yourself
Purchased a new mountain bike for myself via click and collect. Bike was all ready and assembled as requested. Overall the whole experience from ordering, to being kept up to date regarding collection and collecting the bike was trouble …
Fantastic service and pricing. The staff member who served us,was amazing and thorough with her experience and knowledge base.
shocking service!! about 3 staff in store yet no one was able to offer any assistance on products and general information. When asking for help at the counter the girl simply replied she didnt know. No offer to get someone else to help.
Had a battery on order for fitting.
Turned up and the member of staff fitting it was on it straight away.
Very quick and professional. …
Knowledgeable & helpful staff. Saved money ordering online!
Halfords prove that their service cannot be matched by any other
bicycle traders. I want to single out Jordan for his courteous and professional manner. It’s a pleasure to visit this store
Halfords disappointed me not today and not for the first time… This time I went there for the loop cable extension. Online it seemed is in stock.. Apparently they used most of them to secure their show room bikes and haven’t removed them …
Bought 2 electric folding bikes from here. Excellent staff – knowledgeable; keen; friendly and focused on giving the customer the best experience and product. They set the bikes up; took us through them when we called to pick up. There is a …
I sent me bike there for repairs. Though recollecting date elapsed but it wealth waiting. On a note it wasn’t fault of theirs. I am absolutely content with the service I got.
Not a bad store, but does seem to be understaffed rarely more than three staff at any time, the poor old bikehut guy is on his own and alawys seems to be a queue there. …
I went there to get speakers for my car and get them fit . First they told me to wait for a person as he was on break who fits speakers in car and I waited for 20 minutes and then when he came he straight refused me that they don’t do …
Had bike brand new, noticed first week front wheel had a wobble, there was a broken spoke, i was not covered for repair, only had bike a week, done repair my self
Took my 11 year old to check out a new bike for him. A guy was very friendly and helpful and I ended up buying a bike and accessories. On collection of bike next day his colleagues made us feel invisible for a while. The shop was not busy. Anyway, all good overall and my lad is one happy boy with a brilliant bike.
For some reason anti-freeze is not with screen wash on the prepare for winter shelves as you walk in. Pleasant staff. Easy to pay. Told me I would get a £10 voucher for having an email receipt. Haven’t seen one yet🤔 …
Lovely young woman fitted me a new battery for my car… really polite and efficient. Will definitely return
Very good nice perlite service I only needed new chain not bad for the price was only 30 pound .
They don’t have enough staff in the store and they have a large backlog of repairs. I couldn’t even leave my bike with them in the store to fix it at a later date. I only needed my brakes to be changed. They just told me to come back at a later time or send it to a nearby bike shop. 🙁 …
Absolutely brilliant service from your staff 👍 …
Totally surprised by the amazing customer service from the store today. Popped in to replace a car bulb, two lads Jordan and Callum very professional and knowledgeable. Ended up having a health check on the car thankfully, as it needed oil.
Thank you
Todd was brilliant and gave me great advice about my Audi A4.
I’ll definitely return next Saturday for another look at my car’s battery.
My daughter was stranded with a flat bike tyre. It was 7.30pm so we knew she couldn’t make it home by 8pm on the train to get to our local store/me so I sent her here and they couldn’t have been more helpful. Made my daughter feel …
Took my bike for a free health check, fantastic staff member Luke did it for me. He was friendly and knowledgable. Told me everything he was doing and why. Also helped with purchases I needed and advised on things for future. Great experience.
Jordan on the bicycle section is brilliant, went completely above and beyond to rectify an issue i had with a bike built by another store. Excellent customer service 👏 …
Really helpful staff.
I purchased two new cycles and two Thule cycle carriers and staff helped carry them out to my car and helped load them into my car. …
After Home Bargains and Asda failed to sell petrol cans, I popped into Halfords. I saw they were £5 online but found they were far more in-store. I was impressed that the sales assistant sold me a can for the online price.
Had my Dash Cam fitted by Scott. He was very polite, helpful and carried out the job with great skill. Would definitely recommend to anyone wanting a similar service done. Well done Scott, a great asset to Halfords. 10/10.
Staff are very rude and unhelpful. Spent £500 on a bike, that’s just under 2 years old. A voodoo aizan. Since buying it, I’ve had to take it back at least 5 times. Every time they have told me the things wrong were my fault, one of them was …
I’ve bought 3 bikes there in three weeks for my family. The call centre is good but the website is dreadful. Click and collect items not available – being handed a refund after coming across town is no good. The stores are understaffed but …
Halfords a foxes lane Wolverhampton are very friendly and helpful, and gave good advice with fitting my car radio. They went above and beyond the standards of customer care I would expect.
Car park is hit and miss and the blind bend used by the nearby coach and haulage company can be a pain. The store itself has everything you need from paint, tools, dash cams to oils and parts. Has a big cycling section and camping selection too. Online e orders accept payment via klarna and do next day collection or delivery.
I have visited Halfords on 5 occasions over the past 2 months and have been very grateful for the excellent service that I have received from the cycling department, especially callum and josh. They have always helped maintain my bike’s to …
I visited this store as the fixed brakes on my sons bike. I also purchased whiper blades and they were fitted for me. I drove 18 miles to visit this store. I received a fast and friendly service. 10/10
So if your ordering anything like a bicycle or scooter be prepared to wait!!! One member of staff dealing with these purchases who is also putting the items together while other customers wait. Very annoying to see other members of staff in …
My bike chain snapped while biking and I got a new one on Halford’s website. I collected it and got it put on the bike the next day and while there the technician also sorted out 1-2 other small issues and we talked about some general …
Vanessa was very helpful and thorough. She spent time with us making sure our two boys had the right bike for them. Really pleased with the service.
Quick and polite service on the click and collect.
Purchased new battery online from home. Battery fitted in store within the hour by a very efficient polite employee. Excellent service.
I visited Halford Wolverhampton as my number plate lights weren’t working. I spoke to Callum in store who came out and checked my car. He asked me if I wanted to wait in the store or outside by my car. I waited in my car and was surprised …
Excellent service – I came to have 2 bulbs replaced on my car and the team were super quick, efficient and helpful! Wouldn’t hesitate to use them again in future!
Went to Halfords on foxes lane in Wolverhampton got served by a gentleman called Luke that works on the bike hut. Customer service was better than I’d ever expect from Luke he fixed me up a bike n I went on my way. Had to go back as I put …
Great efficient service.
Polite staff
They have everything one needs for his cars, bikes or any other vehicles. Staff are helpful and dedicated. Store is clean and they have garage to repair your car. I highly recommend this store.
Excellent customer service, fast and fair price. My number plate was missing and they did it very well.
Best place ever. Halfords never let you down. Bought bikes for my wife and daughter. Reasonable price, well assembled just for £10. delivery on time and very helpful staff who adjusted the seat 3 times for me so that I could fit the bike in my bike ract.
Good experience to start with. Took few days to get my childs bike but staff were friendly and helpful. Paid for cover which also included all accessories fitted free. Picked up bike and stabilisers, bell and rear seat not fitted so had to …
Easy online ordering to click and collect. Helpful staff and no queue. Straight in, picked up the order and back out. There are staff at the entrance to open the doors and assist you with your order. Great service! They even email your receipt.
Returned a faulty dash cam, it was checked out and replaced with a brand new camera without any trouble
Even though I did not have the original receipt to hand …
I went into store on Saturday and was greeted by a male gentleman that helped me with my bike . Then vennessa stepped in to assist further after I told my story of what happened I only bought my bike 2 months ago not even quite there …
I took my bike in Halfords ,Wolverhampton as I was having problems and they managed to fix it for me.
I’m so pleased Paul and the team was able to help. …
Gentleman who served me today identified many issues with the car light bulbs which weren’t picked up when I serviced the car. Quickly sorted and installed. Clear pricing listed on the receipt
Went to have my headlight bulb replaced,young guy told me I’d get discount if I replaced both of them,good job as the other one was close to blowing.checked all my lights & discovered a brake light had gone also.
Very good service.
Young guy on the bikes was straight to the point, but very knowledgeable. Not any bikes for us to view instore, buy online first (or wait for an email on the bike you want) then they send it to store, build it, then you collect it. …
My bike was booked in at 12 noon for a free health check and a puncture repair. I got there early (09.40am) because Halfords were doing my car’s MOT across the road. Their sales assistant, Callum, said it was no problem me arriving early, …