Total Reviews 80

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    62
  • 4.0
    1
  • 3.0
    2
  • 2.0
    4
  • 1.0
    11
Harratts Huddersfield reviews breakdown:
Google
4.2
80

Your Business? Manage your review for FREE

Manage your Review

Don’t Forget to Share your Valuable Feedback

Write a Review

80 Harratts Huddersfield reviews on Google

SF
Silver Fox 4 months ago on Google
( 5 out of 5 )

First time buying a Volvo and the whole experience was excellent with these guys. …

AC
Anastasia Covalciuc 4 months ago on Google
( 1 out of 5 )

Very disappointed by this independent Volvo dealership, they will take your money give you the car. Even if you see the car you tell them what to fix, they will say yea. It is fixed. But in reality they don’t even bother themselves to look …

LH
Linzie Holroyd 4 months ago on Google
( 5 out of 5 )

Thank you to Mr Steven Smith and Mr Justin Simpson (Huddersfield) for their professionalism, care and informative support throughout the recent purchase of my new vehicle. Their patience and knowledge made the transition into my new car (with all its new technology and features) a smooth and pleasant experience,.

TA
Tracey Anderson 4 months ago on Google
( 5 out of 5 )

Purchased a V60 a couple of weeks ago and cannot fault the service we received from Andy Allsop. Did not feel pressured at all and able to browse first, without being approached by pushy salesmen. …

MP
Mark Payne 4 months ago on Google
( 5 out of 5 )

The service my wife and I received from Andy Allsopp was superb. Even though the car we bought was not a Volvo, we were treated by Andy with absolute professionalism at all times. Nothing was too much trouble, from the excellent detailed …

ED
Elizabeth&Emma Dinnis 4 months ago on Google
( 1 out of 5 )

Booked my car in for a service last week and was told it would be collected and we would be given a courtesy car. Received call today (day before service) and they claim they do not offer this service. As I have 4 children I had scheduled …

ET
Eddie Taylor 4 months ago on Google
( 5 out of 5 )

Friendly and knowledgable staff. Great selection of cars and offer a very reasonable part exchange value when p/x. We are super happy with our new car. Happily recommend this dealer.

PC
Paul Connor 4 months ago on Google
( 5 out of 5 )

The sales person, Casey Coey was excellent – he took the time to put a great deal together for me and throughout the process, right up to driving the car away, Casey kept me informed and took care to make the experience memorable. Thanks.

P
Paul 4 months ago on Google
( 1 out of 5 )

I’ve never actually used this branch but their marketing is borderline harassment. Letters, text messages, emails. It’s absolutely ridiculous the amount I get, I’ve tried to opt out. Called the show room but still I get the rubbish marketing.

KB
Kirsty Barraclough 4 months ago on Google
( 5 out of 5 )

Excellent service from both Steven Smith and Casey. Smooth purchase from start to finish. When I collected the car Casey did a fantastic handover of the car. Would highly recommend.

MB
Matthew Bracegirdle 4 months ago on Google
( 5 out of 5 )

Purchased an XC60 from here. Non pushy sales from Scott, really relaxed approach. Test drive. No nonsense or sales tactics, just dealing with real people which is what I look for. Car was ready a day earlier than promised and sign off was …

A
Andy 4 months ago on Google
( 1 out of 5 )

I question the quality of the used vehicles -Still unresolved.
Updated – 11/03/20
After a great initial sales experience, it quickly became obvious the vehicle …

BF
Barnes Family 4 months ago on Google
( 2 out of 5 )

Its a shame to see this dealership loose its customer focus. Our family has had 3 Volvos looked after by them until recently and until their customer service and more importantly their communication became diabolical. …

R
Razvan 4 months ago on Google
( 1 out of 5 )

Very disappointed by this independent Volvo dealership, they will take your money give you the car. Even if you see the car you tell them what to fix, they will say yea. It is fixed. But in reality they don’t even bother themselves to look …

JR
Joyce Ryan 4 months ago on Google
( 5 out of 5 )

Always a good selction of cars at realistic prices. Helpful sales staff whio are always keen to make a sale but not pushy. They help to find the right car to suit your needs.

MW
Martin Weston 4 months ago on Google
( 5 out of 5 )

Really friendly and attentive when in for a service

AR
Aviation. Rail. Adventures. 4 months ago on Google
( 5 out of 5 )

Had great service recently here, my car had a power pulse pipe issue and is out of warranty, the dealership was very helpful and secured a contribution to the work from Volvo. I dealt with about 4 members of staff, Shelly, Craig, and a couple of others and all were really good. Nothing was too much trouble.

SM
Stuart McGregor 4 months ago on Google
( 5 out of 5 )

Had a great experience buying a Volvo V40 from Clive Brook Huddersfield. From the start, the communication with the sales rep was excellent and this continued until I picked up the car. They answered all my questions promptly and the …

AC
Aodhan Carson 4 months ago on Google
( 5 out of 5 )

I’ve just purchased a Volvo XC40 from Clive Brook Huddersfield and I can’t rate the team highly enough.
Casey was extremely professional, knowledgeable and a pleasure to deal with. The …

IM
Ian Mutton 4 months ago on Google
( 5 out of 5 )

Casey and the team were fantastic! Next level customer service and support. Can’t recommend them enough!!

CL
Caleb Lewis 4 months ago on Google
( 5 out of 5 )

Had a great experience at Volvo this weekend. Spoke with John who was extremely helpful, straight to the point and very friendly. Answered any questions I had and gave me ample time to take the car out for a test drive.
Thanks again John for a quality experience!

FF
Flames Fireplaces Wakefield 4 months ago on Google
( 5 out of 5 )

Thank you to Clive Brook for all your help and assistance in helping choose our news cars. We could not have been happier with the first class service we received from the moment we arrived to browse, your down to earth staff and no …

HS
HARJINDER Singh 4 months ago on Google
( 1 out of 5 )

EXTREMELY DISAPPOINTING
I will never be going here again to get my Volvo serviced. The experience received, has been the worst ever. Without going into too much details, as I would …

MG
Michael Gill 4 months ago on Google
( 5 out of 5 )

Over the years I’ve dealt with Vauxhall, BMW & Mercedes dealerships and this one has been the most focused on customer service. Would recommend to anyone whom wants to purchase/service their Volvo.

AH
Anatoli Hristov 4 months ago on Google
( 5 out of 5 )

The great service ever! Charlotte is very nice lady who will meat you with a smile. She explain everything in details, assist with all the steps to finalised the deal. Thank you very much for the lovely experience I had.

NR
Naz Razaq 4 months ago on Google
( 1 out of 5 )

Worst company I have ever dealt with. Claim they are a family run business but lack any integrity at all. Sold me a car with a “full service history” . We later find out it has never had a service at all. Spoke to Mark Gooseman Who then …

DM
Darren Moran 4 months ago on Google
( 5 out of 5 )

Fantastic experience purchasing my S60 from Clive Brook Huddersfield, John Crichton took care of everything, the whole process was so easy and stress free. So refreshing to buy a car with no nonsense from such a nice professional guy.

JB
Joseph B 4 months ago on Google
( 3 out of 5 )

The staff are a nice enough bunch but I’ve got a feeling someone has been lied to.
I delayed my service as I required a courtesy car. So after the two week wait I …

CC
CC Cars 4 months ago on Google
( 5 out of 5 )

We recently purchased a Volvo XC90 as part of a trade sale from Catherine at Clive Brook. As a trade customer we tend to find that the service offered by main dealers might not be the same experienced by a member of the public. In this case …

JF
Jon Fenton 4 months ago on Google
( 5 out of 5 )

A phenomenal, friendly and customer focused team who made my dream come true… A Volvo that really does turn heads 😉

BS
Barrie Sutcliffe 4 months ago on Google
( 5 out of 5 )

Great meeting at the Clive Brook
Heritage morning meet. Everyone is very friendly and it is good to do some networking .
Thanks Craig.

MS
Mark Smith 4 months ago on Google
( 2 out of 5 )

A bit disappointing really. I phoned them to ask if they would check the front wheel bearings on my car as I believed the noise coming from the front meant they were worn and needed replacing. The chap on the phone said it was a simple test …

DM
David Morris 4 months ago on Google
( 5 out of 5 )

I recently purchased a XC60 T6 from Clive Brook Volvo, Justin was very professional right from the 1st phone conversation. He arranged a test drive time and date to suit me and was able to answer all my questions. On handover, he talked me …

KH
Karl Hayman 4 months ago on Google
( 5 out of 5 )

Excellent dealership. Professional, helpful and a pleasure to deal with.

DF
David Farrow 4 months ago on Google
( 5 out of 5 )

I have no reservations with regard to recommending this dealer. This is the second car I have bought from them and prepared to drive from Kent to purchase the vehicle ( I believe last time they also offered to deliver the car) so I suggest …

PC
Peter Campbell 4 months ago on Google
( 5 out of 5 )

Volvo Huddersfield have serviced my car since new the last three years.
Have to say the service is excellent; from booking through to collection the Clive Brook team aim to make it a pleasant experience. …

NA
Nick Ashmore 4 months ago on Google
( 5 out of 5 )

Fantastic service from Shelly. She’s a credit to the dealership and Volvo.

JO
John Orme 4 months ago on Google
( 5 out of 5 )

Purchased an xc40 from Clive brook Huddersfield and the customer service they gave me and my partner was brilliant. Special mention to Scott who dealt with us on the day and went above and beyond for us. Thank you

MF
M Fern 4 months ago on Google
( 4 out of 5 )

Excellent service, took my XC60 in for a towbar fitting and all done in quick time. Loan car was a bit strange though being a Citroen C1?

PW
Paul Waddle 4 months ago on Google
( 1 out of 5 )

Really disappointing after sales car from Clive Brook Huddersfield, we purchased a used car in January and were provided us with a 12 month warranty at point of purchase. When the car had a breakdown recently, the fuel tube had come loose …

PS
Peter Slater 4 months ago on Google
( 5 out of 5 )

Had a letter from Volvo to say that my car was due for a recall something about seat belts. Arrived and was dealt with promptly and the car was taken to the workshop and took about twenty five minutes or so to sort instead of one hour. Very easy and no hassle.

MC
Mat C 4 months ago on Google
( 3 out of 5 )

Took my vehicle for a recall. Friendly staff, who provided a nice coffee. Waiting room was a little inadequate as it only had three seats.

DG
David Geary 4 months ago on Google
( 5 out of 5 )

Very pleased with the car buying experience and service from Clive Brook Huddersfield, and specifically Jayson Flavin.
Due to work and distance I wasn’t able to attend the garage until near close of …

AT
Amir T 4 months ago on Google
( 5 out of 5 )

Bought an Xc90. Car was fabulous and the overall experience was really nothing short of fantastic all thanks to John. We had so many questions and nothing went unanswered and nothing was too much trouble. Thank you John. Will highly recommended to everyone.

SS
Sarah Storey 4 months ago on Google
( 5 out of 5 )

John Crichton was extremely polite, professional and thorough. We ordered the car we wanted in a timely manner. Would highly recommend and use Volvo again

IP
Ian Pilkington 4 months ago on Google
( 5 out of 5 )

The sales representative I dealt with was very professional, researching past mileage and asking about the use of the car I was considering. His offer was modified further as we discussed the car and ultimately he proposed a better deal than I was expecting. Excellent service.

KM
Kate Maslak 4 months ago on Google
( 5 out of 5 )

Clive Brook Huddersfield team are fantastic!! Second time I have bought a car with them, I am now massive Volvo fan!! Sales team are not pushy at all (thank god!). Jayson was amazing, super helpful and really valued his end to end support even when I had purchased my car. I’ll be back in 2 – 3 years!!!

KR
Kayley Routh 4 months ago on Google
( 5 out of 5 )

I went to Clive Brook Huddersfield to view and purchase a XC60 i had seen advertised online, John Crichton Salesman was fantastic to deal with. Any question, problems both John and Cliff went above and beyond to help during the viewing, purchasing and aftercare. Theres only a 5 start option but definitely worth 10/10!

RL
Richard Lucker 4 months ago on Google
( 5 out of 5 )

Very good service and friendly staff.
I’ve bought two cars from them and used them for servicing and I’ve never had anything but positive experiences.

AT
Alan Towers 4 months ago on Google
( 5 out of 5 )

Staff are always helpful, and the car is always returned and cleaned in and out.

LM
Lucy Mitchell 4 months ago on Google
( 2 out of 5 )

Visited Clive Brook Volvo today and unfortunately was very disappointed. We have been a customer with Volvo for 4 years now and have never had a problem. We went into discuss a new lease deal on a hybrid. We currently have an XC60. We gave …

HM
Harjinder Mahi 4 months ago on Google
( 5 out of 5 )

Had a faulty side window which was under warranty, called them up and without any issues arranged to pick my car up on Monday and then drop it off within 3 hours of fixing the fault and amending the recall at the same time. They even sent a …

JG
Jonathan Griffiths 4 months ago on Google
( 5 out of 5 )

Excellent service through and after the sales process. Thanks

FJ
Ferguson James 4 months ago on Google
( 5 out of 5 )

Fantastic service. Very polite and helpful. No problems what so ever. Car was booked in, repaired, cleaned and returned exactly when they said. I encounter a lot of main dealers as in the trade and must say the service was significantly better. Would definitely use again.

CB
Charles Brook 4 months ago on Google
( 5 out of 5 )

I called in at the Huddersfield branch on the spur of the moment. Looking for an enjoyable family drive that could pack in my family and dog but also suit my business requirements. Even in these changed times, I was impressed first of all …

SV
simone vannoli 4 months ago on Google
( 5 out of 5 )

Very happy, I purchased two used quality selekt volvo last August and September 2021. I’m far from the dealer ‘ 215 miles away” but, it didn’t stop Richard and Jayson to help me to buy those cars. Very helpful and professional.
Thanks again.

JK
Junboku Karate 4 months ago on Google
( 5 out of 5 )

Having visited several garages for test drives to choose a new car this was by far the best experience. We were well look after with informative, attentive and knowledgeable staff. We were take on a long test drive rather than about a mile at other garages. Safe to say we ordered a brand new car before we left!

CV
Chetan Varma 4 months ago on Google
( 5 out of 5 )

Just bought my second car from Clive Brook Huddersfield and have to say they have been brilliant. Great service from John Crichton and manager Richard Harrison.

MW
mark westley 4 months ago on Google
( 5 out of 5 )

Fantastic team here who look after you well. Been a driving instructor I always need lots of services!! Always cared for well. We have also bought our personal car here and that’s been looked after well too. Even when problems have arose they get sorted out.

SR
Shane Riley 4 months ago on Google
( 5 out of 5 )

Recently bought a pre owned Xc40. Beautiful car.
Excellent service from my sales executive Jayson Flavin.
Car presented as you would have hoped. Service department sorted my service plan out. All professional and polite.

P�
Paul “Alphafang” Lingard 4 months ago on Google
( 5 out of 5 )

Brilliant service a pleasure to visit. Professional help and advice given by friendly staff. Can’t go wrong at Clive Brook Volvo.

PB
Paul Balkartat 4 months ago on Google
( 5 out of 5 )

After much leg work around the various dealers in Huddersfield looking for a new car on the brilliant Motability scheme. Visited Clive Brook and was met with kind courteous keen willingness to understand my needs. I had almost decided upon …

BS
Bal Singh 4 months ago on Google
( 2 out of 5 )

Very disappointed when I took my car in for a service – no care , poor communication , didn’t fix an issue on the driveshaft and I was ignored when I replied to a survey from their Customer Retention Consultant

EK
elise kenyon 4 months ago on Google
( 5 out of 5 )

I definitely recommend this company. A great experience when buying my new volvo. The staff were all so pleasant and helpful. Would not hesitate to return even though it is quite a distance from where I live.

PF
Paul Fowler 4 months ago on Google
( 5 out of 5 )

Brilliant service today! and it all started with a phone call.
I called yesterday and I was then busy and had to cut you guys off, but when I called back even though I hadn’t really spoken to the young lady on reception she …

DF
David Foreman 4 months ago on Google
( 5 out of 5 )

1st class service from Clive Brook Huddersfield, bought a car over the phone and the staff couldn’t have been more helpful, would recommend without reservations

MB
MARK BODENHAM 4 months ago on Google
( 1 out of 5 )

Hopeless! So I go onto Google who tell me Clive Brook is my nearest Volvo dealership in Huddersfield, I’m looking at the XC40 petrol manual but so many configurations its not clear, I need to speak with someone, I try the chat line with …

GH
Garry Hodson 4 months ago on Google
( 1 out of 5 )

I would like to add my disappointment at this Garage
having booked my new SC60.I was sent a link to check my order the vehicle was wrong. …

ID
Ian Dyson 4 months ago on Google
( 5 out of 5 )

I recently purchased a used Volvo S60, I dealt with Andy who was new to the company and Richard, due to issues I had following a recent illness it was difficult for me to view the car but no problem was too big, needless to say I now own …

CH
Carl Hope 4 months ago on Google
( 5 out of 5 )

Excellent service, every step concisly explained up to the detailed handover

MG
Martin Gardner 4 months ago on Google
( 5 out of 5 )

Excellent service and excellent car. Despite the Covid-19 issues we only waited a few weeks more than we should have. Special mention to Scott and Andrew as they helped sort things out. As far as the car goes I don’t think we will use another make again. Better than expected.

DG
donna griffiths 4 months ago on Google
( 5 out of 5 )

Welcoming pleasant and listened to our requirements, well done and thank you .look forward to getting my dog with my car 😀 …

MA
Muhammed Azim 4 months ago on Google
( 5 out of 5 )

I gave my car in for a service and MOT what an amazing experience staff are very friendly especially Cliff who helped with all the extra issues I had with my car thanks again would definitely recommend.

HW
Howard Walker 4 months ago on Google
( 5 out of 5 )

Installed my parking camera. Nice people and coffee. Camera works fine with a brilliant display. Bit expensive but that’s how it goes.

AK
Andrew Kenworthy 4 months ago on Google
( 5 out of 5 )

I own two Volvos from Clive Brook Huddersfield, sold by Andrew Alsop.
I have nothing but praise for both the sales team and after sales service, care and support I have received in the past 3 years. …

HS
Howard Spensley 4 months ago on Google
( 5 out of 5 )

Clive Brook were excellent and delivered exactly what they said in a really friendly professional way. Thankyou.

DG
Daniel Green 4 months ago on Google
( 1 out of 5 )

Short Review:
This dealership is outright appalling. They do not care about the customer and really dont try to hide it. When you enter the dealership, you are greeted with …

JB
James Barraclough 4 months ago on Google
( 5 out of 5 )

Fantastic dealership. I’ve bought 2 cars from Steve Smith and on both occasions I’ve been more than satisfied with the customer service. 5🌟 …

GS
gerald Sutton 4 months ago on Google
( 5 out of 5 )

Had trouble with the car, had to go back three times. The service staff were excellent and did their best to get me back on the road. Classic case of dealing with an issue courtiously rather than creating bad feelings. Must have been frustrating for the mechanics but all was well in the end.

SR
Steve Rhodes 4 months ago on Google
( 5 out of 5 )

I would sincerely like to thank Andy & Richard for making the whole buying experience so enjoyable, with no pressure to buy whatsoever. The car is an absolute gem, & I will certainly be recommending Clive Brooke to my family & friends.

Read more reviews about Motoring,Volvo dealer companies and services

Hylton Gott

Review

Yeovil Motor Company

Review

Gett

Review

Doves Blackburn

Review

Evans Halshaw

Review

Dacia

Review