Hemel Hempstead Hospital average reviews all over the web

3.7
Total Reviews 80

Average reviews from all platforms

Average Rating 3.7

Average reviews from all platforms

  • 5.0
    47
  • 4.0
    5
  • 3.0
    6
  • 2.0
    1
  • 1.0
    21
Hemel Hempstead Hospital reviews breakdown:
Google
3.7
80

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80 Hemel Hempstead Hospital reviews on Google

AB
Ann Bush 8 months ago on Google
( 5 out of 5 )

Had a colonoscopy this afternoon. The nurses and staff on the Endoscopy suite were friendly and quick to make you feel at ease. The doctor doing it explained what would happen, procedure went smoothly. As I had sedation I had to wait a …

NG
Nettie Gould 8 months ago on Google
( 5 out of 5 )

Just spoke with the receptionist in the xray dept . What a really lovely lady very kind and understanding. She went above and beyond for me. So much appreciated thank you what a diamond. Treatment like this restores faith.
Thank you so sorry I didn’t get your name

PB
pat barry 8 months ago on Google
( 5 out of 5 )

Went to a&e yesterday. Told by doctor about 10hour wait. Only took 3 hrs to be seen, exray and medication and crutches given. Staff lovley. Even got me a cup of tea while waiting for left. So imoressed and gratefull.

MV
Megan van Dyk 8 months ago on Google
( 5 out of 5 )

Incredible experience at Hemel A&E. Mel was amazing. I am really grateful for the help received. Thank you Mel and all the other ladies that assisted.

JB
Joshua Barham 8 months ago on Google
( 5 out of 5 )

I want to share this review as I was petrified of blood tests. I can’t say how happy I am with them. They were awesome! Thank you! 😊 …

AB
Adam Burgess 8 months ago on Google
( 5 out of 5 )

Arrived 10 minutes early for my xray, they saw me straight away. Was out in 5 minutes. All staff were really helpful and kind. Really pleased.

HD
Helen Dunlop 8 months ago on Google
( 5 out of 5 )

I had an MRI today. The appointment was on time. Staff were friendly, helpful, polite & caring the whole time I was there.

MG
Maneesh Gidwani 8 months ago on Google
( 5 out of 5 )

I took a family member for a Chest X-Ray last week. The service was phenomenal. The staff were kind and supportive and the whole process took leas than 10 minutes. I didn’t even have time to sit down. Go NHS!

AN
Ajida Naqvi 8 months ago on Google
( 1 out of 5 )

Was waiting in the waiting room to be seen by a GP with my husband and a Receptionist named Sharleen was very rude as she yelled across the waiting room for my husband to leave because I couldn’t have someone with me, he explained how he …

BM
Brian Martin 8 months ago on Google
( 4 out of 5 )

Exceptional care from the staff but the site is very spread out on a hill making it very challenging for patients with mobility issues.

F
florriecat 8 months ago on Google
( 5 out of 5 )

Blood Clinic: Thank you so much to KS in the pathology dept for taking such great care of my daughter when having bloods today. I can’t tell you how much we appreciated your kindness and patience. Plus the lady in the reception, who when told my daughter was needle phobic, ensured we were placed with someone so caring.

WB
William Boyd 8 months ago on Google
( 5 out of 5 )

found the doctors and nurses very very efficient and professional, I am being well looked after and having lots of tests on my lungs. Well done to all the staff who are looking after me

PR
P R 8 months ago on Google
( 4 out of 5 )

Been here a few times for scans and X-rays.

Parking is available but you need to wait sometimes. It was free when I went. …

JB
John Byrne 8 months ago on Google
( 5 out of 5 )

Radiology 30 March 2022. I have a trapped nerve in my neck and it made lying with my head only supported with soft pillows impossible. The two staff were superb and came up with a solution using the head brace. They were very professional and compassionate. Thank you so much.

TT
Toc Tac 8 months ago on Google
( 1 out of 5 )

I have been there with my daughter with a 40° fever and the nurse said we need to go home or to a different hospital because they will close in one hour and they are tired, she said that. …

SG
Stephen Garrett 8 months ago on Google
( 5 out of 5 )

Used the endoscopy unit, 1st class service, thank you NHS

GW
Graham Watts 8 months ago on Google
( 5 out of 5 )

Very busy this morning, said waiting times 2 to 3 hours, my wife was seen within an hour, x-rayed and treated, within 2 hours, and a big thank you to all the staff including reception our experience was excellent, and a big thank you

PO
Peter Osgood 8 months ago on Google
( 5 out of 5 )

Parking can be a struggle, but this is the same for all hospitals I have visited (Watford and St Albans). And it’s pay and display. Always clean – as you’d expect. Always friendly staff – as you come to expect 🙂 make sure you do arrive at the correct car park, otherwise it can be a bit of a walk to the department you want to get to.

AR
Andrew R 8 months ago on Google
( 5 out of 5 )

Just been for my second COVID19 vaccination at Hemel Hempstead Hospital. A very well-run operation with lots of volunteers on hand to direct you to free car parking and guide you in the correct direction. The medical staff are friendly and …

JE
joanna elliot 8 months ago on Google
( 1 out of 5 )

The worst organisation of an urgent care centre blatently allowing unqualified ignorant staff to run a cartel of who goes next. When arriving the wait to see the one Doctor on duty was 1 hour. Due to agism, skin colour, and any other …

VM
Vik Morrissey 8 months ago on Google
( 5 out of 5 )

This year I’ve had two procedures at the hospital and the staff were so lovely and knowledgeable, they all made me feel very relaxed. Both procedures went smoothly and I didn’t have to wait long for the appointments, nor when I was waiting …

LL
Laney Loo 8 months ago on Google
( 3 out of 5 )

Visited today for an x-ray the hospital grounds are horribly run down and the signage is very poor walked past the place at first. Inside radiology was clean and bright and the staff were pleasant shame the outside looks so bad

AW
Anja W 8 months ago on Google
( 5 out of 5 )

Been there for the first time with a broken bone and everything went very smoothly. Especially since it’s pandemic now, but the feeling in the waiting area was calm and safe. Was taken into care super fast and the nurse was very attentive.

BF
Beverley Fretwell 8 months ago on Google
( 5 out of 5 )

Quick and easy. Polite and friendly staff.

AS
ANDY STROWMAN 8 months ago on Google
( 3 out of 5 )

I phoned and the receptionist answered efficiently. Tried to leave message for Chaperone dept,
mailbox full. …

JT
Jason Taylor 8 months ago on Google
( 5 out of 5 )

Excellent venue, great atmosphere, excellent food, superior service. Highly recommend.

GB
geoff burlinson 8 months ago on Google
( 5 out of 5 )

X- Ray Dept.
Excellent service this morning. Receptionist Lorraine and Radiologist Rebecca were wonderful. Thank you for taking care of me. 💐💐💐 …

CB
Chris Balshaw 8 months ago on Google
( 1 out of 5 )

Seems like this hospital only want to vaccinate white people. My mixed race girlfriend goes there to the appointment she set up 3 weeks ago to be looked up and down and be told there is no record of the appointment. She then shows them a …

VM
Veronica Morris 8 months ago on Google
( 1 out of 5 )

We recently attend the Urgent Treatment Centre (UTC) and had a bad experience which could of been so easily avoided. My elderly vulnerable mother had a fall on boxing day. The Receptionist explained we could not wait with her, I thought she …

SL
stella lennon 8 months ago on Google
( 5 out of 5 )

I don’t live in Hemel Hempstead, but it was easy to find the hospital. The staff were friendly and helpful. My appointment was on time.

JC
Jennifer Clifford 8 months ago on Google
( 5 out of 5 )

Colonoscopy yesterday…….wonderful treatment all round

DC
Diane Chambers 8 months ago on Google
( 3 out of 5 )

Would like to highlight that the tariff for parking you find online is completely out of date. Stated £2 upto 1 hour where infact it was £3.50.

GC
Gjovalin Cupi 8 months ago on Google
( 1 out of 5 )

The worst experience ever!
Even a star is too much for the way I was treated!
Very disappointed from their arrogance and manner! …

LH
Lyn Hills 8 months ago on Google
( 5 out of 5 )

What a fantastic experience I had today in the Endoscopy department. So kind, considerate and professional. Thank you so much for looking after me today. It really was such a positive experience. I cannot thank you enough.

SP
Steve Putman 8 months ago on Google
( 5 out of 5 )

Underfunded and in need of a massive refurbishment and upgrade, including a 24 hour A&E service, to enable the staff to cope with the huge volume of work and patient needs. This excellent hospital must be promoted so it can handle all the …

DC
Dee Cook 8 months ago on Google
( 5 out of 5 )

This is a great hospital, always treated well and with kindness. Endiscopy department fantastic and also pathology.
Shame the services are reduced we still need a full operational hospital in Hemel.

PM
Philip Madhatter 8 months ago on Google
( 5 out of 5 )

So quick to be seen and treated
Staff are nice also

DW
Dawn Walker 8 months ago on Google
( 4 out of 5 )

Attended x-ray dept. Was seen immediately on arrival. All staff friendly and helpful. Found parking space with no problem. Overall good experience

DG
DAT GUY LIONCHAOS 8 months ago on Google
( 1 out of 5 )

I advise anyone using a bank card to pay for parking be careful. Double check your statement. I was at the hospital on the 15th of January and I used my card so today 21st January while i went through my statement I noticed £3.40 and £4.20 …

MB
Micky Blackburn 8 months ago on Google
( 5 out of 5 )

Needed to goto their pathology department. Well signed, parking was easy and I was seen within about 15 minutes. …

LB
Linda Briscoe 8 months ago on Google
( 5 out of 5 )

I went into Hemel for a gastro procedure today. They were brilliant! From the pre- procedure calls, explanatory leaflets, check in, colon procedure and walking me to the exit, the staff could not have been more communicative, friendly and …

NK
Noureen Khan 8 months ago on Google
( 5 out of 5 )

First ever visit to this hospital. Thank you to the nurses in the outpaitents department (Base 2). I was an hour late for my son’s appointment (due ro traffic) today but the nurses were so helpful and even made sure I didn’t get a parking ticket when I had to wait a little longer than expected!

DK
Diana Klein 8 months ago on Google
( 5 out of 5 )

I attended the urgent care centre early this morning. We were greeted by pleasant receptionists and seen within 15 minutes of arrival and treated with great care and attention. Excellent service, thank you!

KC
Killer Cakes 8 months ago on Google
( 1 out of 5 )

Disgusting attitude towards patient made us wait 4 hours couldn’t sit longer cause of back pain didn’t do anything instead asked you leave if wants to.

WD
Westend DJ London 8 months ago on Google
( 5 out of 5 )

Chris Sweeney
I would just like to commend the staff working on Sunday 7th OCTOBER in the A& E department. From the receptionist to the 5 or 6 people that attended to me …

D
doomboy00 8 months ago on Google
( 5 out of 5 )

Hemel Hospital is a fantastic hospital filled with friendly and kind staff.

Myself and my pregnant wife have recently visited Hemel hospital for a scan and …

JC
Jeanette Collins 8 months ago on Google
( 2 out of 5 )

Very rude old school Dr who was of very little help told me she didn’t understand why I was there. Told me she couldn’t read an xray. Only positive was I had an xray negative being I will have to wait for it to be read.

CJ
Chris Jeffries 8 months ago on Google
( 5 out of 5 )

Dermatology clinic good experience……FF clinic, refured for light treatment nurse Carol was brilliant and knew what she was doing.

DY
Dee Y 8 months ago on Google
( 4 out of 5 )

Efficient and the staff are friendly. They are suitably keen to get people in and out and have very little seating (if at all) in Haematology. Arrow systems for walking through corridors to ensure compliance for Covid and social distancing.

AD
Antonella Dell’Acqua 8 months ago on Google
( 5 out of 5 )

I have been to Hemel Hempstead fracture clinic few times with my son who had a broken arm .The staff were friendly and professional , we have been always seen on time. The Hospital is old but inside clean. I had a good experience overall.

SS
Sandra Spurgeon 8 months ago on Google
( 5 out of 5 )

I was there yesterday 4/9/21
To have my booster jab very well run and the nurses and staff were very good and polite and very helpful 5 stars from me

AD
Annette Duffy 8 months ago on Google
( 5 out of 5 )

Attended this hospital yesterday with a lady in my care can not praise the staff enough they were very kind and caring . One particular member of staff went out of her way to make sure we were well looked after .Thank you to all the staff .

AL
Andrew Leithboro 8 months ago on Google
( 5 out of 5 )

Hi just recently had my COVID booster at Hemel Hospital all the staff and volunteers were very friendly and helpful and ran the clinic brilliantly thank you

DF
D f 8 months ago on Google
( 5 out of 5 )

Visited verulam wing outpatients level 2 and had the most lovely welcome from a lady on reception named karen ,she was very helpful and extremely friendly it was lovely to be greeted by a warm smile she guided me through to the …

GC
Gavin C 8 months ago on Google
( 1 out of 5 )

I visited this hospital a week ago, extremely unwell. I was left burning up and vomiting in a room with no support and told to be quiet by nurses and doctors. Staff were extremely rude and non caring, toilets were disgusting. This hospital should be shut down.

KF
Keith Fraser 8 months ago on Google
( 1 out of 5 )

Waiting to pick up a patient I was told to be there at 1:45 I waited to 2:15 four times I contacted them to say I was waiting outside they do not have a clue absolutely useless at the end endoscopic department. They don’t have a clue about the patients that are in there and the waiting is absolutely atrocious

C
Carina 8 months ago on Google
( 1 out of 5 )

Took a colleague to the urgent care unit yesterday at 3pm after an accident at work. …

E
Enrique 8 months ago on Google
( 1 out of 5 )

West herts trust is shutting down this hospital. Service is not better however at Watford. Everything is collapsed, and that’s because the lack of money. Each time I go any service, I can spot plenty of inefficiencies!! One of the most infamous trust across the UK

MM
Madge Ma 8 months ago on Google
( 1 out of 5 )

We went there for a couple of times to check baby skin problem, but everytime we get nothing from that, the doctors always said they were not sure what’s this problem, but still let us go to check again and again. …

FV
Franco Villani 8 months ago on Google
( 1 out of 5 )

I have been this morning at the hospital. I arrived at 11,10 to level 2 and I had appointment at 11,30. I asked the lady that was in reception and she my be doesn’t like the foreign ( I lived in uk from 4 years and never ask some benefit) …

L
Lynda 8 months ago on Google
( 5 out of 5 )

Just had an appointment at Hemel Hempstead Hospital in their Physiotherapy Department (2:50pm on 21st May) It was on time and the lady who looked after me was excellent. Very helpful and encouraging.

JS
Jade Sutcliffe 8 months ago on Google
( 5 out of 5 )

The ladies in ultrasound department are amazing! They truly are incredible! Friendly and professional!

SG
seif ghed 8 months ago on Google
( 1 out of 5 )

Worse hospital ever ..specially the 2 behind the desk

II
Ion Iamandei 8 months ago on Google
( 1 out of 5 )

Rude staff, endless waiting time without any feedbacks or info

EG
Emma G 8 months ago on Google
( 3 out of 5 )

Staff are amazing, waiting times are awful. Car parking prices are way too high £6 for 3 hours! Especially when you are a regular vistor and when you have to wait for hours to be seen

RP
Ritesh Patel 8 months ago on Google
( 1 out of 5 )

Administration is absolutely useless, called up on 13/07/2021 16:30 to ask about walk in vaccination:
“sorry we know nothing about this”, …

WS
William Snoddy 8 months ago on Google
( 5 out of 5 )

Great staff. Over worked and under appreciated. Always professional.
Hemel deserves a fully funded hospital due to its population size.

MF
Mike Ford 8 months ago on Google
( 3 out of 5 )

Hospital has been seriously run down in last decade. Some people excellent out-patient clinicsbut others so-so. Can be a problem parking!

SJ
Stephen Jesuthasan 8 months ago on Google
( 1 out of 5 )

Worst hospital rude staff tell u 4 hours wait and make u wait 7 hours absolutely rubbish

CA
Chris Allum 8 months ago on Google
( 5 out of 5 )

Had a minor emergency and went out of hours arrived at 8:15pm seen at 8:30 daughter all sorted perfect care and attention can’t complain at all

N
Nick 8 months ago on Google
( 5 out of 5 )

Definitely a favourite due to its quiet relaxed atmosphere.

AP
ARIEL PADON 8 months ago on Google
( 5 out of 5 )

MY MOM IS MISSING FOR MORE THAN 18 YEARS AND THE LAST ADDRESS SHE SENT US IS THE ADDRESS OF HEMEL HEMPSTEAD,HOSPITAL SHE IS A FILIPINO HER NAME IS ADELINA BALBIN PADON SHE WITH A GUY NAME MR. DOLLING HOPING SOME ONE READ MY THIS HELP US TO FIND HER PLEASE……….AND IM HIS ELDEST SON

ML
Mike Leslie 8 months ago on Google
( 1 out of 5 )

Even rating it one star is undeserving – be calling re appointment I’m due for – phone the dept to locate it so when I turn up I’m able to find it easily, no answer – phoned main reception again no answer Absolutely ridiculous

MF
Marie-Frédérique F 8 months ago on Google
( 4 out of 5 )

Blood test, x ray and MRI scans departments all very good and nice staff.
Physio department is not as good.

TP
Trevor Price 8 months ago on Google
( 5 out of 5 )

Bit of a rabbit Warren, but was not really a problem to find department needed.

JJ
Justine Johnson 8 months ago on Google
( 5 out of 5 )

Simply amazing. Staff saw my son really quickly and gave the best care we could ask for.

CM
Catalin Mares 8 months ago on Google
( 3 out of 5 )

After hours waiting we’ve been sent to Watford Hospital.

WK
Waseem Khan 8 months ago on Google
( 1 out of 5 )

Wouldn’t really call it a hospital every thing has been taken away

NM
Nathan Marvel 8 months ago on Google
( 1 out of 5 )

Antenatal clinic never answer the phone when trying to get through.

FO
foluke ogunewu 8 months ago on Google
( 5 out of 5 )

Went for a blood test. In and out under 8 minutes.

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