Home of the Sofa reviews

So lucky to have been recommended this fabulous business. The quality of the furniture is second to none! Both Rachel and Clive the owners are so easy to work with and certainly know their stuff! The sofas were delivered this week and wow we are so happy with them. Will never go to Sofology or like ever again

We have just received 2 armchairs. We had tried several suppliers previously but Clive and Rachel took great trouble to help us find the styles and fabrics we wanted. We live 40 miles away and have difficult access to our house but no effort was spared in meeting all our needs… all excellent, thank you.

Cannot reccomend Clive and Rachel from Home of the Sofa enough. Nothing was too much trouble, we are now proud owners of the highest quality bespoke (and delightfully squishy) sofa that perfectly fits our home. They advised us with the best …

Clive and his team from HOTS have been so incredibly helpful from the first time we visited the showroom to delivery today. Nothing has been too much trouble and the Charles sofa and snuggler are just so comfy 🥰.
Thank you so much for everything! …

Quality, quality, quality, we are more than satisfied with our new sofas, top quality materials and soooooo comfortable. We received excellent customer care from start to finish, nothing is too much trouble. Delivered on time as promised. …

Wonderful service from Clive from start to finish. Both sofas and service of the highest quality. Would always recommend and will certainly use again.

What can I say, end to end 5 star service. Clive’s knowledge was impeccable, he helped us choose the right sofa for our needs and is an absolutely fantastic guy! Over the moon with our sofa. Beautifully made, will be recommending to anyone that mentions a need for a new sofa in future! Thank you so much, regards Chris

I recently purchased a John Sankey ottoman. I couldn’t be more thrilled it’s beautiful. The customer service at Home Of The Sofa is fantastic they couldn’t be more helpful nothing was too much trouble, one of the best places I have ever shopped. Definitely 5 star. Thank you

This is what furniture shopping should be. Great product and knowledgeable and really helpful team.Thank you. We are so pleased we bought with you.

Rachel was so helpful, sending pictures of sofas in different styles and fabrics, as I ordered online. She was very responsive to emails, so I always knew the status of my order. The final product (two sofas, an armchair and footstool) are really terrific. Thank you, Rachel and team.

We are so pleased we found Home of the Sofa as it really is the best furniture shop we have encountered. Rachel and Clive are very helpful, knowledgeable and professional and give great customer service.
We will definitely be recommending them.

Why did we spend so much time on the internet and visiting stores when Home of the Sofa was on our doorstep?
From the minute we walked in Rachel and Clive have been brilliant, no false …

Clive and Rachel and Beth have done me proud. Efficient, patient, kind service. Nothing has been too much trouble to make sure that I am comfortable and happy with my two snugglers. Customer service excellent. Highly recommended!! J Budd

I cannot recommend Home of the Sofa enough! Everything about the experience of buying a new sofa was superb – a lovely showroom, fantastic friendly owners who gave advice on what was best for the space we had without being in any way pushy, …

We recently bought a corner sofa off Clive and Rachel. We had a few initial minor problems with the sofa, and mentioned the problems to Clive. Almost immediately Clive and Rachel jumped into action and swiftly resolved the issues we had. …

I can’t rate Home of the Sofa highly enough. Their Customer Service has been second to none in helping me to buy new seat cushions for our lovely nubuck Caruso sofa – a sofa we have owned since 2007, which has survived 3 children and is …

I cannot recommend ‘Home of the Sofa’ enough. Rachel and Clive provided us with a personal, professional and very efficient service – from our first visit/meeting to delivery. The shop has loads to choose from and has very convenient …

Exceptional service & support throughout from Clive & Rachel. This is my first customer experience with Home of the Sofa & the chair I purchased was made to my bespoke requirements, including sizing & fabric. …

Fantastic service and support throughout our sofa purchasing experience from Rachel and Clive at Home of the Sofa, and an ‘above and beyond’ delivery too, due to particularly tricky access into our lounge – Clive’s determination paid off …

We are delighted with our Norfolk sofa! Clive and Rachel were fantastic from the moment we got in touch, posting us fabric samples to London and putting up with our many questions over email. Nothing was too much trouble. …

We got a brilliant bargain from Home of the Sofa! We didn’t know what we wanted but we spotted an ex display Collins and Hayes sofa and it fitted beautifully into our new home. The service we received was first class, helpful, friendly and above all their knowledge was impressive. Cannot recommend this shop highly enough.

We recently bought a beautiful Nathan table and chairs from ‘Home of the Sofa’. Clive was very patient, promptly answering all my questions via email as I couldn’t visit the shop in person. Once I decided to go ahead with the purchase, he …

Once again, an exceptional level of service from Home of the Sofa. Although I had a good idea of the style of sofa I was looking for, Clive’s knowledge and expertise helped me to consolidate my ideas. As a result, I now have a stylish, …

Home of the Sofa offer great quality sofas, and exceptional service. I ordered two sofas, both bespoke to fit my sitting room. Rachel and Clive did everything possible to ensure I was happy, encouraging me to sit on showroom sofas for long …

Rachael & Clive are absolutely brilliant at what they do and I can highly recommend. The range and quality of products are excellent and they are really proactive in trying to get you what you want or customise your order where possible. …

Really pleased with my new sofa, I had visited the showroom on several occasions looking for a sofa right for my family. Rachel has always been really helpful and I was delighted with one of the new ranges and ordered my sofa. It arrived …

Thank you Clive and Rachel for the outstanding service you offer. Even 4 years on nothing is too much trouble. You two are a formidable team!! …

I recently bought a Tetrad Truffle Sofa in the most beautiful ocean colour… and a lovely large stool to compliment it too. I am so happy with my purchases. I wanted something beautiful, eye catching and very different. That is exactly …

This is the second time I have made a purchase from Home of the Sofa, on both occasions Clive could not have been more helpful or courteous. The products I purchased were exactly what I was looking for and we are very happy with them. I will definitely be buying from this business again in the future.

We have very much enjoyed the experience at Home of the Sofa! Clive has delivered a very personal service and our beautiful sofa was delivered on time just as promised (and by Clive himself). I would highly recommend this place to anybody looking at a bespoke sofa.

From start to finish working with Clive and Rachel was amazing. Having a bespoke sofa to fit a particular corner at the price we paid was brilliant. Would absolutely recommend Home of the Sofa.

Excellent variety of sofas. Very professional and helpful service from Clive and the team. We lover our new handmade British sofa and snug. We would certainly recommend for quality of products and service.

Quite possibly the best customer service we have ever received. From initial online enquiry to the refurbishment/re-covering of our Collins and Hayes sofas I cannot emphasise enough how impressed we have been. Clive and Rachel are …

Great customer service and a fantastic product! So very comfortable and very stylish! From the moment we walked into the store we received friendly and insightful advice about how the sofas are constructed, the differences in the quality of …

I had been looking for a media unit for a while and found The Home of the Sofa on line. Clive was extremely helpful on the phone, delivered and assembled for me and I am absolutely delighted. A quality piece of furniture at a great price with amazing customer service, couldn’t ask for more. Thanks Clive!

Amazing company run by lovely people. I never realised that you could choose almost any sofa, with any material and different types of cushions until I went here. Rachel is very knowledgable and my sofas were delivered today by Clive. …

Great service, unlike the usual business park retailers; Home of the Sofa provide a personal service and work with you. No bother at all with the numerous visits my partner made to the store before making her final decision. We’ve not had …

I cannot recommend the quality of service and the amazing choice of sofas at Home of the Sofa enough. The shop (which is so much bigger than it looks from the outside!) holds a large selection of sofas, chairs, corner sofas and accessories …

Outstanding value and service from Clive, Pete and all the team at Home of the Sofa. From measurement to fitting we were kept informed of progress and we are very happy with the quality of the furniture and fitting. Highly recommended.

Rachael and Clive are really friendly, knowledgeable and professional. Their service was second to none from initial selection of our sofas to personal delivery and assembly. They provide a boutique service which is also really good value.

We are very pleased with our new sofa and chairs, great quality only surpassed by the quality of the service. Nothing to much for Rachel and Clive from the help in choosing to delivery and after service.

Thank you so much for our beautiful Tetrad, ordered just before lockdown but constant communication throughout that the factories had closed and again when they were reopening and out sofa arrived so much sooner than expected. Fabulous …

I cannot recommend Home of the Sofa enough – Rachel and Clive are a brilliant team who put customers first. From start to finish they were delightful to work with – it’s great to use a company that take pride in the service they give

We are delighted with the small sofa which was modified to meet our requirements. It fits beautifully into a rather awkward corner. The advice on choosing the design and fabric was very helpful. The sofa is well made, looks fantastic and is comfortable. We highly recommend Home of the Sofa.

Great sofa and great service. Clive was nothing but helpful on delivering to London. Even managed to deconstruct then reconstruct a fence so we could get it in through the garden.

Great help in buying my sofa, it’s a big purchase and I don’t think anyone is 100% sure until they see the finished article!
A great team to work with, fast and efficient which is exactly how I like to do …

Beautiful hand made Properly British sofa supplied with friendly professionalism from Rachel and Clive – above and beyond the call. Very happy.

I am absolutely delighted with my oak sideboard purchased from Home of the Sofa. Clive delivered and assembled it for me and the whole customer experience has been a delight. Thank you!

I was delighted with a lamp table ordered via the website.
It was beautifully packed with helpful opening instructions
handwritten by Clive, and courteously delivered within the
stated time-slot.

Fantastic, friendly service, very knowledgeable. Nothing is too much trouble for Rachel & Clive ☺️

Not interested unless you live on their doorstep…

Fantastic service and advice, and a first class product. Delighted with our sofas.

Customer service 10 out of 10.

Great service!! 😊 …