SelectSpecs reviews

I received my glasses, they are just perfect! Amazing quality and excellent service by your wonderful team. You have saved me hundreds of pounds if I had gone to my optician! I can’t thank you enough and have told all my family, friends and colleagues about your wonderful company and excellent high quality service!

After waiting over 2 almost 3 weeks when I paid extra for 2-3 day delivery, the lenses on them are very poor quality, they are constantly cloudy, I’m cleaning them all the time and they never seem to clean properly! I won’t buy from here again, and l won’t be recommending them to anyone else either.

By far THE BEST optician in the UK!!! They take their time checking everything with your eyes, their service is 1st class AND they are cheap. Full eye exam and a pair of glasses for £40 or £50 incl frames and lenses of the highest quality, …

Had a bad experience with this company last year – ordered prescription sunglasses and was told a week later that they were no longer stocked. After delays at every stage it took 3 weeks to get the glasses and they were not delivered in …

Good price, but took 4 weeks for delivery. Initially told 7-10 days. Poor communication regarding delay. …

Was sent the wrong glasses which was an error made by select specs. When I tried to return them I was asked to pay an additional £8 plus postage! Eventually after several emails and much wasted time they realised their error and back …

Avoid – order was delayed, anti-glare coating is very poor quality and there is no substitute for trying on Frames at an Opticians. Summary: I purchased my 1st ever pair of glasses from SelectSpecs and had a very simple prescription for …

Excellent service, and I made an error in my Perscription, and they exchanged the glasses, and the customer service was brilliant. Second pair of glasses I have bought from them and will be buying more.

Order not delivered even after 20 days of ordering. Website has vague answers about elated delivery and I could not locate any chat facility. Absolutely no communication from selectspecs about delivery times. Order status remains in progress even after 3 weeks.

I was a little hesitant at first but I was very happy with the quality, price and customer service from SelectSpecs.
I would have no hesitation recommending these guys. My new glasses are the best …

Easy enough to order, but a month later still not received. Yodel say they’ve attempted delivery & left a card. Given I was watching the tracker @ home so I could anticipate arrival and I went from 35 stops until mine to sorry we missed …

Horrendous customer service, simply can’t resolve any issues 2 and a half weeks of going back and forth without any progress, had to cancel my order hoping they know how to issue refunds else I’ll be out of pocket. 🙁 …

Absolutely love my new glasses. My order was dealt with quickly and I was kept updated throughout with the progress of my order. Would recommend to friends without hesitation.

Orderd standard varifocals on 6th jan took untill 10th march to recive nothing wonderful on quality never responded to any raised questions as to where they were originally stated 4 weeks then nothing would never use again appaling service!!

Con Artists, avoid at all costs.
I ordered glasses on 24 August , they promised they will deliver in 7-10 working days. its been over 14 working days and over 3 weeks and I have not received …

I have ordered a total of 5 pairs of prescription glasses from their website. Quality great, and prices super affordable! My latest parcel got lost due to my address not being updated on my account but they have such good customer service …

With the rising cost of glasses on the High Street -I thought ( with just a little trepidation !) that I would try buying on line. I checked out WHICH MAGAZINE who recommended SELECTSPECS and I am delighted with the glasses they produced. …

I actually preferred buying from here then my local opticians! The obvious difference is the whole try before you buy but they do a trial service. The glasses I got fit perfectly, prescription on point and much cheaper than the equivalent …

First order with SelectSpecs and extremely happy. I made use of the rapid ordering service which does cost a bit of a premium but my son who was due his driving test needed first set of glasses urgently after a routine three yearly checkup …

Do not buy from here
Worst company ever
Took 6 weeks for my order to arrive and when arrived not my correct perscription …

Poor customer service I order the next day option where I paid the extra for both glasses and lenses glasses. I need asap. Then I called today there be with me in 7 days. Had to cancel my order it’s not cheap to buy glasses at that cost. …

Couldn’t be happier with the whole experience with SelectSpecs.
Great product and so easy to complete your order.
5 stars from me.

Excellent and friendly service. I had my order lost in post. Very friendly and cooperative staff helped me out. She re-ordered my specs at no extra cost. Thank you very much SelectSpecs. I would love to recommend others. Oh! forgot to mention, the glasses were perfect as per prescription and were instant fit. Good as Gold. A***

A really nice company. Customer Services reply promptly. Oksana helped enormously when the lens were delayed. She was proactive with the information and even express shipped it at no extra cost. …

I ordered a pair of glasses from SelectSpecs, from an extensive range of choice, emailed my prescription, and received confirmation of receipt very quickly. It was made clear on the website that, due to Covid, it was taking longer than …

Do not use this opticians!!! Not only is the customer service absolutely appalling but they do not have the knowledge or expertise. My 84 year old Grandad has been having trouble with his eyes, he phoned and explained what had been …

just ordered another set of glasses yesterday (4 order in 3 years) love the fact the glasses are better then the other high street stores and at a very cheap price, you can even save your eye test online so you don’t have to fill the forms …

Fantastic glasses at the best price!
The frames I chose would have been £220 plus the lenses which would have no doubt been at least another £200 from the opticians, The same Oakley frames complete …

I ordered a pair of glasses for my daughter using the prescription she had as her glasses had been broken at school. She was thrilled to bits with them. They arrived in good time and are if excellent quality and I would recommend. We just chose the frames, entered her prescription and waited for them to arrive. Completely hassell free.

Easy to use, quick response and the glasses are excellent quality at a very reasonable price. Strongly recommend.

I used to buy from selectspecs and be happy with the service. However, their product quality and customer service has deteriorated significantly in recent years. I was sold a faulty product recently and was out of pocket after a refund was denied. Won’t use again.

Great service and a whole lot cheaper than Specsavers! (though I was a tad miffed at the £5 p+p which almost doubled the cost of the order!) The glasses arrived a few days after ordering in a handy robust case and they certainly lived up to expectations.

I had been looking for prescription sunglasses and everywhere I was quoted from £70 to over £100! Which I couldn’t afford, I was recommended select specs by a family member. The whole process was brilliant and so easy! They arrived within …

Really Pleased! I ordered varifocal lens spectacles with Select Specs in early December and was advised the specialist lens may take up to 3 weeks. Select specs kept me informed of progress throughout and I was really pleased when I …

Just want to say well done to the team at Select specs, especially James and William. I ordered a pair of polaroid sunglasses before Christmas hoping for delivery in time for a visit to South Africa in early January. As our flight day got …

Really easy website to navigate and the choice of frames is great too! I ordered the £6 frames for both reading and distance glasses and paid less for both sets with shipping than my eye test did to start with! Can’t recommend selecspecs …

Diabolical service, over 2 months to get the glasses to then have them arrive with incorrect prescription, and now want me to pay to get the correct prescription shipped to me. Why should I be paying for the mistake. – since I am unable to …

Specs are brilliant, great fit lenses are great too would recommend to anyone, I will be ordering my next pair from Select specs when I need them

I had a wonderful experience at SelectSpecs online. Saravanan, the customer service staffer who looked after me, was consistently helpful, polite, and knowledgeable. He went above and beyond in my particular case. This was because I had …

I own already several prescription glasses from Selectspecs and I was always satisfied. …

Be aware i had great success until you get a problem, the customer service and email are bad, and although faulty, i am having to pay to return glasses
at a cost of £4.60 down to me apparently. !! one star given as no stars can not …

This was the my first experience of using this store. I was apprehensive as the glasses where priced so reasonably. However, I ordered two pair of glasses, one for myself and another for my wife. On arrival we were both extremally pleased …

I was recommended by a friend to have a look at SelectSpecs site as he had bought a couple pairs of cheap glasses for work. After looking for a short time I had selected a few pairs which I shortlisted. I chose a pair which only cost £20 to …

Sending this report, as I have just bought a cheap pair of Glasses from SelectSpecs, and to be honest could not believe the quality of the,. OK i paid a little extra as I wanted the special tint ones for using on my computer at night …

I ordered two pairs of the same glasses in different colours from the basic £6 range online. Although the website wasn’t the easiest I’ve ever used it was not difficult either, and there are plenty of choices for anything you may require. …

This was my second order of prescription glasses with SelectSpecs.
The first order was excellent, so I placed a larger one this time, for six pairs of glasses, distance and reading glasses, as I usually mislay mine and have to …

Recommended by a friend after a conversation about how expensive it is to get replacement specs here in Ireland. Ordered a pair online and to be honest at the price I wasnt expecting much. However, what were to be a spare pair are now my …

I have been using Select specs for over 10 years now and i must have ordered in excess of 10 pairs if glasses in 4 pairs of prescription sunglasses. I cannot fault ther service or their competitive and value for money – please keep up the excellent work

This is the best company to buy glasses from. There are amazing choices of glasses. I have bought from the cheaper £6 collection and the more expensive, which at £15 is hardy classed expensive. I even got my prescription sunglasses from …

Excellent glasses and service, I have used a few of these online companies and the service was slow and when the glasses arrived they were poor quality. I have bought two pairs now from Select specs and will be buying some more for certain. …

A friend recommended this site to me and I am really happy with the two pairs of glasses i purchased from them back in December. I get loads of compliments on them (and instantly say “can you believe they were only £3 a pair”!!!!). They …

Excellent.

I went to the SelectSpecs website to buy a couple of cheap pairs of prescription …

Incredibly easy service to use and amazingly good value frames! My new glasses came within 4-5 days — I had thought that the frames might be a bit flimsy, given how inexpensive they were — only £6!!! — but, no … they are very sturdy, …

Great end product and customer service. Had an issue with the frames being out of stock but received an email as soon as they were back in and subsequently bought a pair. Was well informed of the progress of the glasses and very happy with the result. Would recommend to anyone that wants prescription glasses.

I have spent hundreds of dollars buying glasses from SelectSpecs. They have been a pleasure to purchase from and I will continue to buy my glasses from there. The quality is great and they have a wide variety of selections. I really …

Selectspecs app very easy to follow the process of picking the frames to the lenses I require and right to payment excellent keeps you up to date with the stages of the process great glasses when they came will recommend them to anyone great value

I have ordered a few pairs of glasses. Site is easy to use. All glasses have been excellent quality.Deliveryvto Ireland is quick.Approx 10 days. I will be ordering more. Excellent value for money.Highly recommend

Was a bit wary of using site, but was reassured when I could send a photo of my prescription so that they would be correct. The glasses arrived very quickly and they are fantastic. So absolutely thrilled with them and so very impressed with select specs. Will order again, definitely.

Great service. Excellent contact pre and post order. Prescription spot on. Glasses are great quality. Order acknowledged immediately. Glasses arrived within 4 days of order being placed. Would definitely use again.

Great quality and service at amazing prices.

I just received my 3rd order , this time for prescription sunglasses, and am …

Very pleased with my glasses, they look good and were very reasonable. Speedy service and I could track how they were progressing. Definitely recommend this service.

I ordered a pair of ray bans for £140, got told they were out of stock after I had already paid!! its been over 2 months and I’ve not even had an email updating me. They did say 4 too 6 weeks but its getting silly and now I have to go …

Have been using select specs for a few years now. The glasses have been spot on. Quality is excellent. And loads of choice… Delivery is very good. Don’t be put off by the price tag… Really good value for money.

Fantastic, completely exceeded my expectations. Ordered varifocals, was a bit unsure but really pleased with them. The service during the order was good, easy to use app to measure distance which also gave me confidence in the glasses being …

I thought it was too good to be true – a pair of prescription glasses for only £9 plus postage but I was wrong. I got a lovely modern pair of glasses that looked just as good as the ones I paid a fortune for. What’s more they actually rang …

I ordered myself a designer pair of frames as they were affordable. The initial service was reasonable. Slow production and dispatch, but i was initially pleased with my glasses. Sadly, 17 months on and all do the coating is deteriorating …

Glasses are of a very good quality. There was a small problem with my prescription details, but it was dealt with quickly and efficiently. I was impressed with the extensive choice of frames and how easy it was to navigate through their ordering process. Would definitely recommend!

SelectSpecs and super, efficient and great value for money. There is a great choice of glasses as well as being really good quality. I was super duper happy with my purchases and the process was so easy and client friendly. No waiting on the phone if you need to speak to someone either. Really recommend this company.

Such good glasses for so cheap! The process was easy and the glasses are perfect. I would go as far as to say that the £6 pair that I bought are sturdier than a £50 pair I had from Boots. The delivery takes a while but it is definitely worth it.

BEST AVOID
A dreadfull experience. This is an example of how not to provide an online purchase. Where to start.. selected and ordered prescription glasses after site …

Westgate Branch….

After getting my eyes tested at a well known supermarket, and getting a price …

The glasses were very reasonably priced and arrived on time. They were also very well packaged and came with their own case and cloth and were also in their own plastic zip-lock bag so as to give them the maximum protection in transit. I have already recommended them to a friend and will continue to do so. Thank you SelectSpecs

i would like to thank you for a wonderful product. i am incredibly satisfied. i am contacting you because i have many friends in cuba that cant get prescription glasses other then the us. i am telling my friends to get there prescriptions and send it to me. i plan on getting from you.

I have never used this service before. I had an eye test somewhere else and had my information, i was a bit low on funds and the usual spectacle shops didnt have two for one or offers that were real great. I wanted two pairs this time.. as …

An absolute appalling service!. Ordered two pairs of glasses on the Saturday and was told that delivery would be two weeks which was acceptable. Telephoned the store toward the end of the second week to be told that there was a delay with …

I ordered a pair of glasses from SelectSpecs after two months and countless phone calls and emails, they are still refusing to refund me, all this because they sent them without filling out any customs declaration in order to sent them to …

I purchased 2 pairs of glasses from SelectSpecs a couple of weeks ago. I was very surprised when i received delivery.I thought that I would receive a couple of pairs of “spare specs” far from it.I wear each pair regularly as main …

Ordered some glasses and immediately got a refund so I ordered them again, then another refund. Called to see what was going on and to confirm that I only wanted the one pair. The customer service advisor told me that they would cancel one …

Been wearing glasses for getting on for
60 years and I’ve always been amazed at the pricing system. Ended up being reluctant to renew as often as I should have. …

This is a brilliant service. Easy to use, comprehensive selection of specs from £6 and very efficient. I bought a pair for £10 which are virtually identical to a pair I nearly bought from a High St chain for ££305. If your glasses need …