Loddon Valley Leisure Centre reviews

Good sized local leisure centre with swimming pool, sports hall and fitness center. There is a medium sized soft play which my kids enjoy. Booking in advance is recommended for most activities. Membership is a little pricey when compared to other local sports centers which have similar offerings.

Great facilities, and very clean and serviceable. But crowded and short of parking spaces when they have an event such as football or basketball. Why do football players need to change in the pool changing rooms? No changing spaces …

If i could give any stars it would be negative 5!
I have never given a review like this but here it goes.
My daughter who just turned 4 years old when she joined the swim class, had a …

All the people that work here seem lovely, helpful and professional. Could do with better management of swimmers during lane swim sessions as you often find people pausing and blocking the end of lanes having a chat. Big downside is …

I come here for the swimming pool at least 1-2 times a week. The Steam Room and Sauna are such a highlight just makes my exercise that bit more fun. I am missing the Jacuzzi though.

Good location to enjoy the nature and to capture some wild flowers photos

This is a great, clean little softplay frame with plenty of variety to amuse the kids. There’s no seating within the softplay room unless you sit on top on the shoe storage, so the tables & chairs are outside the room & you need to keep …

The gym has a very decent layout with a lot of equipment and all personal trainers are friendly and there is enough of parking! A good place to spend a few hours:)

FREEZING cold family pool my 1 year old was shivering so we had to get out, the changing rooms were so dirty would not recommend!
The family changing rooms are also so small could barely fit 2 adults and a baby in.

Changing rooms really dirty, i know it’s school holidays, but couldn’t find anywhere with floor clean.
Pool clean and lifeguards attentive.
Staff v helpful.

Swimming pool was filthy, changing rooms weren’t much better some showers were also not working which caused a lot of confusion.
Very disappointing!

Car park awful. Lack of family spaces. Parking bays are put in really bad locations on the side of the car park. Priority parking bay for the centre put directly in front of the building opposite where cars are parked which means a tight …

came for dance competition and sports hall is nice and spacious.
limited car park space though, overflow is nearby but signage is missing

Staff efficient, sports hall needs a good clean. When doing floor exercises floor is dusty and lots of bits that need cleaning.

The floor in the changing rooms were very messy and it is just soooo hot in the changing rooms. The staff were very helpful though.

Unfortunately badminton palyers are being treated badly with the dynamically changing rules. Some times they allow more than 4 players and some times they don’t allow. When kids are playing parents can’t be watchful means for safety reasons …

Nice pool etc but very poor shower and changing area. Money has been put into other areas but not the showers.

Very rude staff and discriminatory policies! If your kids play badminton, you are not allowed to stand and watch them play safely. If you do that you are literally kicked out of the premises! Nonsense rules for badminton court bookings. The …

I can see someone complained about the same thing 4 days ago. booked badminton court online, displayed an error message when paying. i then called in to check my booking was there, to which lady confirmed…then on the day i find out my …

You get what you pay for kind of place. Good value for money for class activities.
Places people, please would you consider placing a Costa coffee machine in the …

Waiting in swimming pool area and ready to go in at 18:30 but had to wait 7 minutes between change over which would be fine if we got the extra 7 minutes at end but we had to be out bang on 19:30 so you don’t get full hour swim. Changing …

Soft play area nice and clean! Costa very rude staff. The main pool was closed when I visited but that’s ok.

Great in theory but they really need to get on top of cleaning the changing facilities for the pool

If we book a badminton court for 4 they will not let you in until all four people arrive, if additional people arrive, they do not allow them citing health and safety reasons that it will overcrowd the centre however they allow even 10 …

Play badminton there
Lights are not the best however staff pretty good and helpful

Before COVID-19 this is a good leisure Center and I liked playing badminton here. Members can book badminton courts for free.
This center rules/policies/prices were changed after COVID-19 to reclaim all the …

The gym staff are friendly and helpful.
The gym itself is ok but could expand the weight lifting area with more equipment and reduce the number of treadmills. There can be a little wait in the weightlifting area but an overall good experience over the past year.

I’ve given one star mainly due to the swimming pool cleanliness and showers. The floors have never been the cleanest but since they took away the blue over shoes the floors haven’t been cleaned regularly enough and the floor and cubicles …

We’ve had another lovely visit to Loddon Valley. The staff were so lovely and welcoming. It was our first swim in a public pool since Covid. We booked a spot online and turned up. Lots of parking available (though u know it can get busy) …

Lovely staff. Good team work.
Unfortunately not everthing is perfect sometimes the changing room from poolside are muddy but i guess it’s because some people dont follow the rules. They are …

Having driven 2 hours to get here for a once a month event early they made us park 0.6 miles away because some of the locals who go to work out complained the car park was full (and couldn’t be bothered to park in the overspill car park for …

I am someone who plays quite regularly. And the place sees a lot of foot traffic these days. It was overhauled not too long ago and the new set up works for people. …

Recently been back for badminton after a few years away. Courts received a nice upgrade and much tackier. …

So my son has been going to the swimming lesson here for maybe 2 months now and I’m so far very pleased. He is only in stage one so his teacher is in the water, which I think is very good. His teacher (Jane), always says hello when she sees …

We tried to organise 2 hours of Badminton between 7 Badminton friends with 2 hour sessions on 1 court. Only to have 3 of our friends refused access on side of the court waiting. When we query this policy only to be mumble about Covid, ok …

Been a member for a few years now. Friendly staff, up to date equipment and great facilities. Always clean and they have managed it well over the covid pandemic keeping everyone safe.

Update since this 1 star i can give 2. They answered the phone and removed my charges..
– 3 stars awaits if you can cancel with refund but you cant!! …

Constantly being blocked from booking classes and having requests for £2.50 p (wonder what happens to this)🤔
Before I can book further , I am not paying for classes that I have attended and …

I’ve been a member for about 18 months. Regular user of the gym, pool and courts and have always been more than happy with everything.
The gym can get busy, but even at peak times I am able to do my work out with …

I’ve never had confidence in myself until I came here! But that is 100% down to the staff! They’re all amazing (especially the gym staff as that is where I am most!) Support inside and outside the gym whenever you need it! Also they’ve always had all the equipment needed for a good workout and loads of classes to choose from!

Visited last night for the first time. The site appears quite new and nice. £5 entry for swimming so not too expensive. I went into the changing village and oh my god! The place was bogging! The smell was horrible. The floor was black …

This is such a great centre, from Feyza sorting out the sales and getting us onboarded, to Darryl, Cullem and the other gentleman who works in the gym. Helen at poolside, Chloe and the other ladies at the reception desk. This has been a …

Lovely and clean. The baby pool is the perfect size and temperature. Clean changing rooms. Book online beforehand. Lovely café, limited produce.

Sauna closed Saturday after swimming.

Not worth it.

Customer service is non existent, went to get some information on kids swimming lessons , staff was not interested to hear what I was looking for, was only quick to hand over a printed page and was told to send an email to the person who …

This is now completely mismanaged. In 2 occasions in the recent past the badminton courts were not ready for me for almost 15 mins. Today I was made aware that there is a double booking just 10 mins back. Also, the lady in the reception …

Check your direct debits. I have 3 payments coming out of my account. Nov 2020 payment massively different from May 2021 & that again is different to my June 2021. Not just a couple of pounds either. £9 on one, £41.50 on another & £5 on the …

Toilets and changing rooms stinks, showers always full of hair and walls full of body fat.
My son my doing swimming lessons on stage 2, 5 years old and teacher never go in …

A brilliant leisure club fantastic array of classes in the gym,studio and pool. Not forgetting a lovely swim school for children and adults, and a beautifully equipped crèche for the little ones.Very friendly and helpful staff. …

You get what you pay for its a good local leisure facility for a council linked set up. Although 1life is private company. If you want the quality and ambiance of a more premium gym you can treble your membership fee and go elsewhere like …

First visit for a couple of years with my granddaughter. There is no warning at the front desk that you need a padlock for the locker. By the time you realise you have paid and in. Then have your pants pulled down for a £5 padlock or the …

Wow there is so much to say about this amazing gym I don’t know where to start! Over the last 4 years I have been been very conscious and unhappy about my weight. With years of trying to do it on my own and failing I finally got the courage …

Disappointed with visit in the end. Not a bad community style gym. Visiting as just staying in reading for weekend. I work in a very similar gym so was disappointed with the lack of management’s help when I asked if I could get a refund for …

Dirty, smelly, not worth the money and next to impossible to cancel membership. They run out of foot covers for the pool changing rooms which often smell of urine. Floors are often dirty and scruffy. They ran out of soap in the changing …

Reviewed Loddon two years ago following a number of unpleasant experiences. Visited the other day @ 9am, and was pleasantly surprised by the changes made. Please bear in mind that I am a swimmer and, as such, can only comment on the pool …

I was a member at Belmursh leisure centre u til it was closed when I moved over to lodden, found the classes and instructors very good , however from then on one class after another has been cut ( 50+), 50 + swim , other swim sessions and …

I have been a member for 2 years until my handbag was stolen from my locker along with 5 other ladies. The staff was very helpful and called the police but the management only decided to stick notes everywhere saying that they don’t accept …

The men’s changing room has had no ventilation whatsoever for not one day, nor for one week but over 3 months now! It has 6 showers in it, half the floor is covered in water, it smells bad and is VERY unpleasant to use. There are no …

Super friendly and helpful staff. Molly was quite happy to solve a problem my sister and I had with our memberships. we were impressed that she was super nice and patient considering we had many many questions and made multiple changes to our membership.

Lovely gym x steam room and sauna could do with some tlc but everything else does exactly what you need it to do. Clean and tidy!x

Since moving to the area I have been a member of the swimming pool now for about 7 months, and usually swim 3 times a week. I’ve always enjoyed my swim when I have visited. There are 4 lanes: a slow, medium and fast lane, and then a wider, …

Have been a member for last 4 months. The machines have been replaced recently but they are not cleaned regularly and properly .. they seem to be sticky with sweat most of the times.. I was told there is internet facility on the machines …

Amazing badminton racket sports 🏸 and swimming pool swimming 🥽 …

Disgusting place.
Changing rooms and shower cubicles dirty and smelly.
Broken shower heads and no hot water just warm or cold water. …

so today is a bank holiday and I go to the centre at 3 to go to the gym. there’s a giant line outside so I have to wait around 50 mins and when I get to the desk I give my pass (I’m a child so I’m not allowed in after 4) and I’m told I …

Rude unhelpful staff. I doubt anyone there can spell or pronounce customer service much less describe it or implement it. They have double standards where they pick and choose which rules they enforce.They are confrontational and failed to …

( using husbands account here!)
My second home!
Used to only attend classes but after attending Aldines “learnt to lift” group, …

Such a great gym. We have access to a free gym at work but I’d still rather pay to go to Loddon valley as the team there are just so fantastic and welcoming. All the staff are very friendly and are a genuine credit to the one life family. …

If I could give this a 0 I would. Absolute worst experience I’ve ever had. Believe the person who said the 5* ratings are written by the staff! I wish someone was as kind enough to warn me before I joined. From the limited number of …

Attempted to go swimming … wasn’t impressed as first member of staff behind the counter completely ignored us … shortly followed by a second member of staff who appeared, ignored us and starting a conversation on a walkie-talkie. Turns …

Worst gym I’ve ever encountered. Wouldn’t wish it on anyone. Terrible staff, rude, unhelpful, slow. Swimming pool is boring, dirty, frequently too busy and staff will stare at you while you’re swimming. Cancelling has been very difficult and cost me a lot of money. DO NOT BUY A MEMBERSHIP.

Absolutely disgusting changing facilities. I’ve been there 6 times over the year and it’s never any different, so it’s not a one off. …

Great facilities, nice pool, lovely gym and amazing team members. Coaches care about your progress and offer lots of different routes to help you reach your goals. Only downer is parking – but just shows how popular the centre is!

I enjoy going to the the gym to challenge myself and have fun. Thanks to Aldine, our Health and Fitness Manager for her great support and for motivating me to plan an exercise routine and for giving me some tips on healthy eating. She is a …

Came for my first time using the centre. Arrived at 8am to have an hour swimming lanes (something that is so difficult to find in Reading because swim timetables are ridiculously child-heavy). Told pool closing at 830 because ‘not safe’. …

The staff are very friendly. I loved their GP referral program and the Learn to Lift courses. It’s about time the mysteries of weight training were revealed and open to all genders and abilities. There’s a Les Mill class to suit everyone. Why not give it a try? I did and I haven’t looked back 😀 …

Well COVID organised with clear directional arrows and very pleasant staff, just be warned you can’t get out within the first 25mins of a swim session as they will be cleaning the changing room also to note all lockers are left unlocked for your convenience!

Tried to start my membership from October but got charged for most of September as well even though I wasn’t able to use the facilities, tried to point this out to them several times without any sort of compensation. The staff on the …

The teaching pool is absolutely disgusting, 75-80 cm water and you can barely see the bottom of it it’s that mucky and cloudy! And it’s green, which is what you get when you mix blue and yellow. Overpowering stench of faeces in the changing rooms, wafting out into the pool. Absolutely rank, but alas there are few accessible alternatives.

for my monthly direct debit my bank got changed and hence the payment was not take on time but I have paid after 4 days and they charge a late payment fee of £15… awful . They use a third party company called DFC for membership payments and they are the one who charge late payment fee of £15 even if it is one day late..