Samuel Johnson Community Hospital average reviews all over the web

4.4
Total Reviews 75

Average reviews from all platforms

Average Rating 4.4

Average reviews from all platforms

  • 5.0
    56
  • 4.0
    8
  • 3.0
    2
  • 2.0
    1
  • 1.0
    8
Samuel Johnson Community Hospital reviews breakdown:
Google
4.4
75

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75 Samuel Johnson Community Hospital reviews on Google

SD
Steven Deeming 9 months ago on Google
( 5 out of 5 )

Visited the Minor Injuries Unit this morning with my 7-year old with a suspected fractured wrist. We were treated by Sister Vicki and we also went for an X-ray. They looked after my son with faultless care and professionalism and the …

��
Иван Петров 9 months ago on Google
( 5 out of 5 )

Took my 2 year old to the minor injuries unit here, near closing time, for a gaping wound on the bridge of the nose. …

IN
ian Nicholls 9 months ago on Google
( 4 out of 5 )

My mother Rose Nicholls has dialysis at this hospital in the renal unit she is very well cared for by the staff and nurses who treat her so well. The only problem with the place is the transport home from ERS medical. Mother finishes her …

DB
Darren Biggs 9 months ago on Google
( 5 out of 5 )

I went yesterday with a very sore foot after a fall and was seen within 40 minutes. I had to come back for an X-ray today and was seen again quickly. Within an hour I had been re seen by the nurse and informed I had fractured my foot. The …

SM
Scott Mackenzie 9 months ago on Google
( 1 out of 5 )

I arrived with my wife who was in agony. All the receptionist was interested in was if I would wear a mask, not bothered about my wife at all. I refused to wear one so she wouldn’t proceed. Had to agree that I was exempt, which I’m not, …

NM
NO MΛ 9 months ago on Google
( 5 out of 5 )

Blue badge holders : verify that your badge is registered with Parking Eye. I received a PCN charge for £70 despite having documented call records of registering my vehicle with them. Do not be intimidated and appeal.

BR
Brenda R 9 months ago on Google
( 5 out of 5 )

Brilliant, nurse did what a doctor at my own surgery couldn’t manage. Only took her a few seconds. Great place

CF
Chris Figiel 9 months ago on Google
( 5 out of 5 )

I gashed my arm today on a radiator bracket wallpapering a costomers wall ,it was quite a deep gash,any way I managed to carry on working as put a bandage on,when I finnished,I went to outpatient at Samual Johnson hospital,they were …

SW
Sue Worth 9 months ago on Google
( 2 out of 5 )

Receptionist was lovely, the waiting room was very clean
But then the nurse who saw my husband insisted he went into the consultation room alone, despite the fact I explained I am his carer!!! This is not a good system

JL
Jo Lees (The Legend) 9 months ago on Google
( 1 out of 5 )

I give this community hospital a 1 star. I attended this at some point last week. My temp was 39.9 and had been a few days prior to this. I had been advised by the Ms team to attend. I got there and they said they didn’t just take a random …

NW
Natalie Williams 9 months ago on Google
( 5 out of 5 )

Brilliant service. I live in aldridge and if my children have any problems I bring them here. Quick, efficient and really nice people. Thank you.

SP
Stella Price 9 months ago on Google
( 5 out of 5 )

Again an excellent service from Samuel Johnson, reassurance, examination and relevant advice after my GP didn’t think a FTF appointment was necessary!

DW
David Williams 9 months ago on Google
( 5 out of 5 )

My wife was assessed and advised by a nurse very quickly after checking in at reception. Nurse was very thorough and provided excellent advice. All staff were polite and helpful, areas were very clean and tidy. Overall a very good service.

FS
fantastic sisters mcmillans 9 months ago on Google
( 5 out of 5 )

went to minor injuries today with suspected broken left hand in and out in less than 2 hours, reception and xray were good and the nurse [sally] very understanding thank you for talking

CH
Chloe Homer 9 months ago on Google
( 5 out of 5 )

Went today with my Ma who had had a nasty fall in Cannock Chase. She is 84 and had a nasty cut on leg that was bleeding quite badly. Alison was amazing, totally looked after my dear mum and even washed her feet as they were dusty from walking in the heat. Great service

L1
Lozabelle 19 9 months ago on Google
( 5 out of 5 )

Couldn’t thank these nurses enough my 1 year old had croup they gave me good advice and a treatment to help his airways without these I think he’d be in hospital better than my gp who won’t even see you face to face these people here deserve a medal outstanding service given

LJ
Lisa Jeffery 9 months ago on Google
( 5 out of 5 )

Unexpectedly had to visit Samuel Johnson mid morning on May 7th. Receptionist was polite and helpful. Waited around 25 mins to be seen. Nurse was very understanding given my emotional state. I felt listen too and given time despite knowing …

D
Dan 9 months ago on Google
( 5 out of 5 )

My 8 year old head injury in and out 1 hour and half so nice staff from desk to all the way through all check so helpful and kind hard to say this day and age but top mark where top mark are due 10 out of 10

TJ
Tony Jennings-Temple 9 months ago on Google
( 5 out of 5 )

Had cause to have a serious would re-dressed three times over the last seven days. I want to thank the staff involved at the Samuel Johnson for the care and effort they put in. Brilliant. Eventually ended up back at the QE to have it re-sewn. The girls at the SJ were superb

LJ
Lorraine Jones 9 months ago on Google
( 5 out of 5 )

My husband and myself were seen today, in the Physiotherapy Dept:
4/4/22. We were both delighted by the competence, kindness and
genuine care, shown by all the staff. The atmosphere was calm, …

AH
Annette Harris 9 months ago on Google
( 1 out of 5 )

I would give no stars at all, no one in this unit waiting to be seen and was turned away with a cut hand, which is a minor injury. Arrogant person said I told you not to come here. Surely best to go to a minor unit rather than an A and E …

KH
Keith Hodgson 9 months ago on Google
( 5 out of 5 )

WOW what a great place if you have a minor injury.
The nurse took time to explain everything and put my mind at rest it was not more serious. …

MK
Magdalena K 9 months ago on Google
( 4 out of 5 )

Very debilitating having to tell receptionist what you’re there for in front of all the waiting patients in the tiny reception/waiting room. Apart from that all good, minimum wait and lovely nurses. Got sorted in less than 1hr every time.

MC
Margaret cooper 9 months ago on Google
( 5 out of 5 )

I have just phone A&E as I had taken to many tablets for shingles previse to that I had rang Tesco pharmacies who told me to go to A&E as I had overdosed! frightened the life out of me …

DL
Danielle Lloyd 9 months ago on Google
( 5 out of 5 )

Went today to be seen as not been well for 10 days got given a good check over and have major swollen glands. Nurse rang gp and have appointment at 9.15 tonight out of hours fab service

LK
Little Kitty 9 months ago on Google
( 4 out of 5 )

With one exception, excellent hospital and the nurses are brilliant, whether this is in the outpatients department or the minor injuries unit. Have dealt a lot with the dermatology nurses – absolutely lovely! …

EH
Emma H 9 months ago on Google
( 5 out of 5 )

We have just come back from visiting this hospital and we were very impressed with the service. The receptionists at minor injury and radiography were really friendly and helpful, the sister that we saw was really nice and explained …

SG
Susan Green 9 months ago on Google
( 5 out of 5 )

I attended Samuel Johnson with a minor injury and was initially greeted by a kind, efficient receptionist. After a short wait Lucy examined my injury, she was very gentle, kind and knowledgeable. …

BW
Becky Wright 9 months ago on Google
( 5 out of 5 )

A massive thank you to all the staff at the walk in centre at the Samuel Johnston Community Hospital and In particular to Nurses Glad and Ellie. They were so kind, caring, knowledgeable and wise in caring for my daughter who has special …

RR
Rachel Rivers 9 months ago on Google
( 1 out of 5 )

I would give no stars if I could. I am so tired of rude arrogant nurses. It is tough enough to suffer long term health problems, and Neurological problems, without them making me feel as stupid and worthless as they did today. It is not my …

MP
Margaret Pearson (Beardy) 9 months ago on Google
( 5 out of 5 )

Colin on reception extremely helpful today and took me up to Physio Department for my appointment.
Paula Deacon Physiotherapist was very competent and gave me confidence that I …

LL
Lucky Les F 9 months ago on Google
( 5 out of 5 )

As an ex senior nurse working in A&E and Critical care, I know what to look for as indicators of excellence in care.
I have taken 2 people to the minor injuries unit, my neighbour, and a friend. …

DE
David Earle 9 months ago on Google
( 5 out of 5 )

Kind and professional.

The nurses, the receptionist were great, I couldn’t have asked for anymore. …

DB
Dorcas Batstone 9 months ago on Google
( 5 out of 5 )

Excellent service at the minor injuries unit. All staff, from the receptionist, x-ray team, Sally and Glad the Team Leader, were kind, reassuring and dealt with injuries promptly.

DH
Donna Hart 9 months ago on Google
( 1 out of 5 )

Visited this minor injuries clinic 4 times and each time ended up waiting over 2hours.when I was seen they sent my daughter away saying she’ll get better in next few days however this wasn’t the case, ended up at my doctors surgery with the …

BS
Brian Smith 9 months ago on Google
( 5 out of 5 )

First class service today from SJ Lichfield. Staff from reception all throughout so helpful. Thank you NHS for your support

ET
Eileen Teo (ET Speaks From Home) 9 months ago on Google
( 4 out of 5 )

Often went in for their eye appointment. Most of the time we get to seen on time but some days are very busy.
The car park is quite small and often I have to drive around and wait before I …

RE
Robert Ellis 9 months ago on Google
( 1 out of 5 )

I attended with my wife who was in pain and worried about a kidney infection. The scottish nurse who she saw was devoid of sympathy and compassion. She showed no interest and made us as welcome as a fart in a spacesuit. She needs retraining and perhaps a personality transplant not happy at all with the patient care

DB
Don Blower 9 months ago on Google
( 5 out of 5 )

Excellent locall minor injuries unit, physiotherapy, audiology, x-ray.

MH
Mandy Hill 9 months ago on Google
( 5 out of 5 )

Had an outpatient appointment yesterday, the staff were extremely helpful and understanding as I arrived late due to the ambulance being delayed due to the weather. The hospital was extremely clean as I’ve always found it to be.Keep up the good work

JF
Jemma Fegan 9 months ago on Google
( 5 out of 5 )

Lovely receptionist and lovely nurse that treated my partner who cut their finger on a butcher’s knife. Their humour everything was warming and they made us feel very welcome.

AH
abby howell 9 months ago on Google
( 1 out of 5 )

Absolutely disgusting,I’m a type one diabetic. I went in for help as I had sepsis in my pelvis a year ago and I’m getting the same symptoms again and with me being diabetic it makes things 10x worse and all they could say was SORRY WE CANT …

DH
Dorothy Harris 9 months ago on Google
( 5 out of 5 )

The staff in both physio & A&E departments are very quick to resolve your needs.
I arrived at the hospital 13:41 with a burnt palm & fingers from my clumsy …

MR
Martin Ringland 9 months ago on Google
( 5 out of 5 )

Brilliant !!! I arrived at 8.10 in the morning and was seen to and out by 8:35, Polite and friendly and fixed my debris filled eye successfully first time. …

AP
Anne-Marie Pearce 9 months ago on Google
( 5 out of 5 )

Lovely hospital all staff brilliant. Treated quickly with a follow up next week I expect the service will be the same, would definitely recommend this hospital to use for minor injuries

RF
Ross Fellows 9 months ago on Google
( 5 out of 5 )

It’s a hospital, so in general I’d advise avoiding the place. But, if you do have an oopsiedaisy, this is the place for you. … unless it’s a big oopsiedaisy – then you need to go to Burton. …

RC
Rachel Carter 9 months ago on Google
( 5 out of 5 )

I’ve been here twice now and been seen quickly and thoroughly. This is a great service for those of us that need to be checked but don’t want to over burden a&e. My GP surgery couldn’t answer the phone!

CT
Chris Tweddle 9 months ago on Google
( 5 out of 5 )

45 minute wait in injury clinics , fabulous staff & very helpful, don’t know why we closed down so many of these local hospitals , than you Samuel Jonhson

VT
Vic Tor 9 months ago on Google
( 3 out of 5 )

If having your eyes examined, you might need an extra 2 hours because the pupil dilation drops will make the daylight too bright for driving! I was not warned and had to pay extra for parking after the exam to wait for my eyes to return to normal. Even when dark in winter, the headlights of on-coming cars will be blinding – be warned.

AJ
Ann Jones 9 months ago on Google
( 5 out of 5 )

I attended minor injuries with a bruised hand…after xray was found it was fractured. the staff were brilliant ..seen and sorted within an hour. Can’t thank them enough. Excellent service.

JD
Julie Dutton 9 months ago on Google
( 5 out of 5 )

Went in for 6 year olds blood test – she was so anxious but the nurse was absolutely fantastic! So thoughtful and encouraging – couldn’t have been better cared for.

MB
Mary Ball 9 months ago on Google
( 5 out of 5 )

It was a very friendly & professional experience.Would like to say a Huge Thank you to the lovely two nurses would l saw.

MC
Mandy Congrave 9 months ago on Google
( 4 out of 5 )

Easy access and quiet hospital, although reception staff not very welcoming or helpful. However found the nurses and doctors more friendly.

B
breakcorebill 9 months ago on Google
( 1 out of 5 )

Absolutely appalling level of service from the staff here. Its quite clear they don’t care about the patients but will quite happily fobb you off! Don’t waste your time at this hospital….

JH
Jonathan Howell 9 months ago on Google
( 5 out of 5 )

Brilliant those nurses in A and E never stop ,very caring soon sorted myself out ,many thanks

YJ
Yvonne Johnson 9 months ago on Google
( 5 out of 5 )

Lovely staff.. Reception and treatment rooms always spotless clean as are the toilets

AA
Anonymous Anonymous 9 months ago on Google
( 5 out of 5 )

I cannot fault the staff at the MI unit – caring, efficient professional.

AE
Adela Evans 9 months ago on Google
( 5 out of 5 )

Wonderful staff.. I was seen and sorted with a prescription within minutes! Can’t praise them enough!

JW
Janet Whitehouse 9 months ago on Google
( 3 out of 5 )

I visited this hospital this morning the receptionist was talking to the girl other receptionist she said to me what is your date of birth I told her I said do you know where I have to go she wasn’t very interested in telling me where I had …

DR
Dawn Rollins 9 months ago on Google
( 5 out of 5 )

This hospital & it’s staff have been great, whilst I have had to have my operation site redressed.

JN
John Nash 9 months ago on Google
( 5 out of 5 )

It’s clean helpful the nurses doctors and the great job

DS
Devon Sayers 9 months ago on Google
( 5 out of 5 )

Great nurses, really friendly and great with my little boy.

MS
Matt Steele 9 months ago on Google
( 5 out of 5 )

Always pleasant staff and happy to help even if they can’t treat but advise and never a long wait

TF
Tina Fell 9 months ago on Google
( 5 out of 5 )

Always find this hospital friendly and clean, never had a problem with Appiontments

SC
Simon Clements 9 months ago on Google
( 5 out of 5 )

The staff are happy,it’s always clean, toilets spotless,and a lovely clean cafe,a happy place to visit when you are not well

JF
Jonny Fowler 9 months ago on Google
( 4 out of 5 )

It’s got great staff who took great care of my sister when she had to go

PR
Peter Richardson 9 months ago on Google
( 5 out of 5 )

Nice clean quiet hospital with pleasant staff

AD
ash dash 9 months ago on Google
( 4 out of 5 )

Was pretty quick with my appointment.

KW
Kelly Webb 9 months ago on Google
( 5 out of 5 )

Excellent staff and will always help you when they can

MB
Mike Burns 9 months ago on Google
( 5 out of 5 )

Excellent staff, when you are in pain, you need professionals. Look no further 🤓 …

JF
Jane Flynn 9 months ago on Google
( 5 out of 5 )

In and out very quickly excellent staff

D
Dave 9 months ago on Google
( 4 out of 5 )

Fast and efficient.

JM
James Myatt 9 months ago on Google
( 5 out of 5 )

Clean and helpful staff

RJ
Rebecca Joyce 9 months ago on Google
( 5 out of 5 )

Excellent care provided

DK
David Kirby 9 months ago on Google
( 5 out of 5 )

Excellent!!

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