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Write a ReviewFound out that return shipping costs more than the item. They will not help cover return shipping costs. Don’t order from them if you live in the US.
Good service… First i called and was given the info i needed in double quick time.. Two hours later i had been let in and served in a similar efficient manner.. My purchace of a new pair of boots and at a good price compared to other …
I placed an order on Monday. It arrived Tuesday. I didn’t pay for next day. Perfect customer service. The product was a great price in comparison to other sites
I usually look online, see what I like and go to the store to try on. Sometimes I order online with orders easy to return if not right. The staff are always welcoming, they know about the goods they are selling and offer good advise.
i ordered and paid for next day delivery due to needing the item for New Years Eve, however it didnt arrive ! I have emailed the company to give them feedback and no one bothered to get back so went on live chat, all they can do is blame DPD. If you are going to order then dont waste your money on next day delivery !
Paid an extra £10 for overnight delivery which never turned up, now have to wait for the shirt to be returned to them by DPD before they will issue a refund! Broken promises and ZERO customer service!
Great experience buying my 1st shotgun form them couldn’t be more helpful, even help me arrange a transfer to my local shop …
I can’t praise them enough, I bought a jacket from them and it was delivered the next day, unfortunately it didn’t fit me and I didn’t like the style, I sent it back and my money was refunded the next day, I would definitely buy from them again
First visit to the store today, warmly greeted within moments of entering. Great selection of premium quality clothing. Staff were friendly and professional. Purchased a number of items including a pair of RM Williams boots, the overall experience was first class. Will definitely return for future purchases.
Delivery of Schoffel fleece turned up completely ruined. I understand this can be delivery companies fault but when your buying a £189 fleece and pay £4.95 postage the least it could be sent in is a small box without a cheap plastic hanger …
I bought some wellies, and Annabelle was friendly, knowledgable and extremely helpful!
I love the packaging and attention to detail. 10/10 will buy from again.
DHL did damage the box from the outside however the content is okay.
Absolutely fantastic service. Items arrived 2 days after the order was placed and in accordance with the delivery details. Packaging was excellent and would definitely recommend William Powell for online shopping. Well done to all staff members. 👍 …
Long standing customer having spent thousands with WP over the years. Including £550 in Jan on one day in store. Expected better relationship management given customer loyalty. …
Echo the comments of some of the other reviews… spent plenty in this shop over the years, trying to support the store against online competition… i won’t bother anyone.. these guys seem far more robotic and unhelpful than thier cyber alternatives…
Excellent! Had my order cancelled at the last minute from another company so was desperately trying to find a replacement in time for Christmas. My order arrived in less than 24 hours and all packaged great. Thank you William Powell!
Totally discussed with the attitude of the shop staff, drove over an hour to choose and look for something special for husbands Birthday, had items chosen in hand listening to other customers shop experience which was shocking to say the …
Purchased a jacket on line that didn’t quite fit correctly so sent it back for refund and received the refund the day after which I thought was impressive. Will certainly use this company again
Many thanks 5 star service
Excellent service here, I brought my new chelsea boots today and I couldn’t be happier! Scot talked me through the options and it enabled me to make the correct choice with minimal fuss. I was very reassured by the whole experience and …
Outstanding service, I ordered at 12:30pm on Saturday, I paid for next day delivery and it arrived to me at 12:30pm yesterday (Sunday) Given how close it is to Christmas you can never guarantee next day delivery so I am so pleased with the quick turnaround. Will definitely be recommending William Powell!
Fantastic service. Next day delivery. Couldn’t be easier, so I ordered another item.
Fantastic….I can’t recommend this company enough! Even in lockdown my order was delivered within 48 hours (ordered on Thursday at 10pm and arrived with me on Saturday at 10am!) items were at a great price as well!
Thankyou William Powell! I will certainly be returning!
Easy to get to. Good amount of parking. The clothes shop is situated upstairs. The shop stocks a range of brands ranging from own brand William Powell to Holland Cooper. From ties to shooting jackets they also stock a good range of products. The staff were very friendly and helpful.
Very good and clear communication and fast delivery. I love my boots excellent quality thank you. I will definitely recommend to my friends and family
I recently bought an item and had to return it as it didn’t fit. Not only was the p&p expensive in the first place but I had £5 deducted from my refund despite having to pay to send the item back myself! £10 out of pocket and nothing to …
Super swift service. Items arrived ahead of schedule time. Great selection on the website. Highly recommended.
I have been thinking long and hard about this review. Decided to get my old Watson bros side by side serviced with wp. First contact with them customer service was amazing. Droppped the gun off and heard nothing. Now they had the wrong …
staff attentive and helpful without being over the top. Also able to engage and chat with staff who also have sense of humor. Approach to covid 19 was sensible, thorough and pragmatic but still allowed for enjoyable shopping / …
Fair price, good website, swift delivery. Inadequate packaging meant the blister pack plastic was squashed and broken on arrival, but the item inside was fine.
My experience of dealing with William Powell has been a delight. From first enquiry through gunfitting, selection and custom tweaks, the staff have been courteous and good-humoured. This is how choosing a new shotgun should be.
I purchased a set of William powell breeks at a cost of £159, these were worn once. …
Great service, quick delivery.
Have used before and will be returning again as a happy customer.
1st visit after calling and email of images of product received. Staff were right on and jolly good. Special attention to Ross who went out of his way and clinched the sale. Nice one.
Well laid out and stocked store. The staff are friendly, knowledgeable and helpful. I have received exceptional customer service several times would highly recommend William Powell!
Lovely shop, great experience!
Excellent service from Annabel today. Very diligent , knowledge and patient. Thank you very much for your time, I will be sure to return!
Went in for a look around all members of staff were very friendly and offered assistance, we didn’t intend to buy anything but £500 later we came out with lots of goodies. Would definitely return.
Ordered some new footwear, item arrived early next day, I am extremely impressed with the prices and speed of delivery.
I absolutely lovee what came in the post.. I’m very very happy with it
And definitely would order again. I highly recommend and I have already told over 10 people to order from here.. Thank you again
i Traveled two hours to visit this shop as there are no decent sporting clothing shops in my area. I was not disappointed. I’m very new to the sport, the shop assistant was very understanding and accompanied me around the shop talking me …
Easy to order, well laid out website, Quality products, Excellent communication from order to delivery, Excellent customer service
Customer service and knowledge of clothing second to none, extremely efficient sizing of clothing and stock check.
Staff very friendly.
Disgusting customer service. Dont waste your time there.
Great service in checking the size of the item I was buying to make sure I was ordering the right size and also quick delivery and good price.
Friendly service, some limited car parking, massive range in store upstairs
Great selection of everything from shotguns to wellies. I look forward to becoming a repeat customer. Extremely friendly and helpful staff.
I found telephone assistant Charlie did not inspire confidence this pm. He did not confirm size required and left me hanging on whilst he asked how to do a back order. When I rang back and gave my name he asked if I had been speaking to a …
Great service. Easy to find warehouse. Not the cheapest but better to buy into quality.
First class goods,first class service
Helpful and knowledgeable people. Great stocks of decent country clothing and accessories. Gun department too
Great service from William Powell as always.
An excellent company, no sooner had I made an order,it was delivered ! Highly recommended 5***** Thank you.
fabulous from beginning to end…
good quality gear and fabulous help in store from Millie who was quick efficient and solution thinking.
retuned a christmas present that broke after only two weeks, would have expected better quality for the price. No repair or replacement was provided.
Great customer service.
Really nice store, with some lovely stock
Fantastic shop, well stocked and staff couldn’t be more helpful.
Amazing shop, very friendly and positive experience. Thank you
All issues were handled and dealt with quickly and efficiently by everyone I spoke to
I would recommend you and use you again
Excellent stock and warm and friendly staff
Very supportive customer service and easy to order 😊 …
Excellent service. Good range of high quality products
Well stocked showroom to showcase the online stock. Helpful staff.
Very fast and efficient service.
Lovely selection of clothing and staff were so helpful.
A fabulous purveyor of country goods with outstanding staff and customer service.
Very good service.
Decent selection of hunting gear.
Excellent service, great website and rapid delivery
Excellent staff. Great experience. Thoroughly recommended.
Great quality products and service. Happy customer!
Very disappointed, looked up and down by a couple of members of staff, as I was not well dressed as I had just finished work I feel they made the assumption that I could not afford to be in there establishment.
Great selection across clothing, footwear, home accessories and dog things.
fast delivery, and very nicely presented. Thankyou
People that work their are always helpful and very knowledgeable too.
Do not go if you are disabled there is a bell to gain access but after 10 minutes nobody turned up so we left
Great range of kit, and charming shop.
Speedy delivery and very well packaged.
Well stocked .Great service .
Staff are a little unhelpful to the point of the customer ending up ignored.
Well informed, friendly and helpful staff.