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Write a ReviewI am very thankful for the treatment I received at the Lister Hospital Urgent Eye Treatment Centre. The Specialists there are most kind and very fully profesional. …
My daughter is autistic and needed and urgent blood test. I called the hospital up to inform them of her condition and they were very accommodating. We arrived for the blood test and the staff were absolutely amazing. My daughter was …
After experiencing a persistent nosebleed, which I could not stop, I landed at the Lister A&E and ended up being admitted to stay overnight as my blood pressure was alarmingly high. My first time of an overnight stay in hospital at 71 years …
Unexpectedly I was sent by my doctor to have a number of tests done at the Lister, yesterday, Dec 23rd. I dreaded going to Accident and Emergency at such a busy time of the year. …
Having visited the fracture clinic with my son on two occasions recently, I would like to thank the team, who were very kind, professional, and efficient in the service they provided us with. …
Amazing hospital. Had my daughter there a few years ago. Midwives and staff were amazing.
Also recently been to the children’s a&e a few times with son after head injury. …
Went because of severe pain in the abdomen, apparently because of gallbladder inflammation. First time went to A&E saturday night and was told to go home by doctor only to come back the next day for the same reason. They don’t really try to …
I went in yesterday morning with severe chest pains and I have to say the service and care I received were second to none! The nurses, doctor and all the other staff that I encountered throughout the day were absolutely brilliant and …
My kids have been sick few days I came to hospital 2 days continuously. They told me come back if he is vomiting again. I came back in a morning again, It was disaster. Having a sick kids and waiting to see a doctor for 8 hours!!!!! …
The experience I had at the Lister Hospital was excellent. The staff were very friendly and the lady who spoke to me initially at the reception was very good. They were very considerate of my needs in that I have autism and anxiety. They …
The nurses and and doctors are nice but four hours in waiting is ridiculous. They run around like headless chickens. They could fix this easily by prioritising things correctly. Instead, they randomly choose whoever and make people wait hours for no reason.
My husband was taken ill this morning easter Sunday, with a nose bleed it lasted 5 hrs and he lost a pint of blood ,.
called 111 they were amazing they called an ambulance they arrived within 20 …
Have waited in A&E for over 8hrs twice with severe chest, arm & back pain which I still do have. …
Even 1star is too much.
My 6 months old son vomited for 5 times in less than 1 hour. We called 111 and explained to the lady the above situation. She decided to send an ambulance to my …
I just want to thanks all the staff for supporting my wife Arlinda Blakaj and the twins. Amazing service, we are very grateful and amazed.
What a grate experience we shall never forget . …
Huge thank you to the staff in radiology who looked after me yesterday, even though I was an hour late (transport problems) they still managed to continue with my procedure. Everybody was lovely and put my mind at rest even staying late to …
Utter disgusting! Was in A&e 14 hours yesterday! Last saw a dr at 6pm then i asked a nurse at 2am have i been forgotten about as no o e spoke to me and yep i had been , nurse called them up and dr was being rude on phone and nurse stated …
Fabulous place. Every visit has improved my already warm impression of this hospital. I arrived with my husband who has mobility problems alongside Alzheimer’s and dementia and needed a wheelchair. A member of staff we came across and …
What a horrible place. Father goes in gets a.chest infection and toe infection they removed but did not look after. I went in one day to find an overshoe on it and it badly infected. No one with nedical knowledge on ward. They sent him home …
Just wanted to say thank you to two lovely ladies worked in yellow zone, ultrasound scan section – room 2 this morning. …
I had to visit both Welwyn garden urgent care center and then was sent to lister hospital a and e . A and e was absolutely heaving at 10.30 at night there were people laying on floors and was standing room only but the absolute care given …
I had a pacemaker box changed on Friday 20th January. I was was VERY apprehensive about it as this was the first! This was NHS at its best!! The staff and team team and doctors were incredibly kind and helpful and reassuring. I want to say thank you to all and see you in 8 to 10 years!
Nicola Lindsay
We live in St Albans and having had poor experiences in the past at Watford Hospital, we were relieved when an emergency some years ago took us to the Lister where we’ve had some excellent care. Last Monday was my first visit to A&E as a …
I would to thank Lister hospital and staff taking good care of me and I had doctors whom I can’t thank enough. I’m feeling much better today and thanks to the lister Hospital in Stevenage who were polite friendly and professional. I will be soon writing a card to thank you..
In the realm of Lister, where healing resides,
A tale of compassion and valor resides.
Where capybaras, noble and true, …
Don’t pick up their main phone line and very difficult, or impossible, to find direct lines to departments. This makes it basically impossible to let them know you can’t show up to an appointment which is a waste of NHS resources.
Ward 6 Filthy toilets not checked on bases.
No zeros so minus 1.Visitors lying in patients bed, encourage the use of face coverings especially visitors.Aware of present no mask policy. End of life a distressing and upsetting event for loved ones and patient.
Still awaiting since October for an outpatient appointment after surgery which was meant to be 6 weeks. On top of that awaiting fracture appointment that’s past its time scale.
Just had to give big shout out to girls in colposcopy department at Lister . Had appointment yesterday morning fri 14th They were so lovely kind and caring 3 ladies made me at ease and sorted me out when i felt faint . Love and supoort your NHS x
I had throat surgery at this hospital, during surgery I had a tooth knocked out and was left in my own urine until I was able to clean myself up after recovery, I told the male nurse who was supposed to looking after me and he just agreed I had wet myself, extremely degrading, this was in the treatment center
Very friendly team. Clean environment and such great care. Thank you Lister Hospital.
There is clearly a significant issue with the multi-storey car park. The queue was all the way back to the main road with cars barely moving. Dangerous and extremely frustrating. …
I visited the hospital even though I saw some bad ratings.While I was the hospital, I saw a patient angrily complaining about the time she had wasted at the hospital. …
Extremely rude triage nurse at the childrens A&E – told us we shouldn’t have been there for our daughter who had a very worrying rash, high temperature and vomiting. We were told we should have called our GP…on Boxing Day (although the NHS …
I was treated in A & E on Wednesday 4th January after spitting my knee open in a fall. Was triaged within half an hour despite a room crammed full of people. Then I waited about 2hours before seeing a doctor. He had a trainee doctor with …
I’m an international student I have paid for nhs 1300£ in my country and came to uk after coming here I had an issue with my health I had attended to the hospital. the service is very poor medicine shortage and staff shortage I don’t know why I paid 1300£ pounds
My husband attended A&E on the 15th Nov 22. We just want to say a big thankyou to the doctors and nurses. Not only was he seen promptly he also received excellent care and attention.He also had to attend hospital on the 24th Nov 22 for a …
A big thankyou to the doctors and nurses that saved my grandaughter, if they hadn’t pumped her with strong antibiotics she may not be here today.
Visited the put of office GPs at Lister this morning with our poorly son and the service was superb. No wait and they took their time and did a thorough check. Really impressed
Came through A&E expecting long hours of waiting but after triage, they moved me down to the SDEC. From the receptionists to the nurses and doctors, they were all amazing. So caring and professional. Kept me informed along the way and only …
My Mum recently stayed a few nights in ward 8BN and had nothing but praise for all the staff including volunteers/nurses/HCAs/Doctors/food delivery staff
all of you are appreciated Thank you
Giving this hospital 2 stars. I’ve had lovely births here but the Woodlands Early Pregnancy Unit are disguise. Tell you what you want to hear, waste peoples time and lie so thanks Woodlands. The old QE2 should never have been knocked down. They were a million times better than you #DISGUSTED
I have received the most efficient, caring professional support from all departments I have come in contact during my diagnosis if these departments reflect the ethos of Lister Hospital we are all in very safe hands
My 15 month old son was admitted via a&e, he was seen straight away and taken to resus which came out he had sepsis tonsillitis and hand foot and mouth.
The care we received was amazing and could not fault ED, only thing resus was …
Can’t praise the staff at Lister enough. They were understanding and on the ball. Thank you Lister A&E
Very grateful for my care with the doctors and nurses on Swift ward. A heartfelt thank you.
Following a medical emergency on early morning of Saturday 8th, my experience both with the care given by the ambulance Paramedics at home and then at Lister A&E was excellent. …
Much work has been done on the hospital and the grounds around the hospital over the past year or so. The Works are trying to improve the hospital which they have done very well. The hospital offers good parking in multiple places both on …
Excellent service always, the only issue I have encountered is parking. The multi-storey car park can be a car wrecker, the worst I have ever encountered. I had never had an accident in 57 years of driving until I entered the Lister …
I just wanted to say the staff at the hospital we’re outstanding. They were all very helpful and resurring. The doctors and nursers came up out of there own way to check on me and make sure I was doing all okay. I also would like to say. A …
My mum unfortunately passed away but in the 11 days leading up to her death they helped her so much and did everything viablly possible.
Worst A&E experience – I found it stressful and anxiety inducing with little compassion involved. I’d been told by 111 when I was in Stevenage to go to QE2 in Welwyn because of eye problems, got there by a 45 min bus journey at 1 minute …
Sent from the John Radcliff with extensive notes and advised they were expecting me. On arrival they had no information to this effect and I was triaged again, finally seeing a doctor some 4 hours later. He examined the wound said there was …
Have been using the Lister Hospital quite a bit recently and it’s not been great. From poor communication of staff to a three hour delay on a urology appointment, it feels they could be doing a whole lot better. There was, however, one …
I have to compliment all the staff in the Radiology Department my wife Brenda visited on 6th January 2022. All the nurses and doctors made her welcome and reassured her about her CT Scan Kidney Biopsy. She said they were very friendly, …
Everyone was helpful and tried to help me during my stay, however I was not given a discharged written record to keep nor do I know if my GP has been notified as I have not heard from my GP nor the nurses they said they were to arrange to …
Went to the new centre for my diabetic yearly eye check up. The gent who did it was efficient, polite and friendly.
One person on reception was seemingly not as polite as the person who followed …
At the entrance to the emergency room there is a sign saying waiting time for triage 2 hours, and to see a doctor 7 hours. Who goes to the emergency is because they need care, there is no point for the sick person to wait 10 hours in a …
Very nice staff and quick took my toe no pain good surgeon very kind 5 starskeep up good work
Nan was taken in with suspected stroke. It was easy to talk to someone when I phoned to check on her. The team in a&e were great with her and also kept her in overnight when it got too late to send her home. The staff kept in contact with …
My sister was admitted for attempted suicide via overdose. They discharged her after 12 hours and gave her a referral. She has to follow up on her own. What kind of mental health care is that? No one who just attempted suicide has the …
Woodlands Early pregnancy unit.
The doctors amazing… the ‘admin’ / ‘receptionists’ awful.
Even after being referred from my gp to go there I was treated as if I shouldn’t …
In the early hours of Wednesday morning 23 May my granddaughter and I visitied A & E she is 18 weeks pregnant and had some concerns. The lady doctor who helped her was superb! She listened to my granddaughters concerns and took notice of …
Been here 9-hours to diagnose (or not) appendicitis.
Can’t fault the staff but…. shutting down the country for two years for a mild flu is really starting to take it’s toll! The real pandemic has started! Good luck being seen! 19 hours and my missus is still waiting for a bed with severe kidney infections! No accountability for the massive lockdown mess up either! Shameful!
Visited the Gynae Department today and was pleasantly surprised at the level of courtesy and care experienced. Felt listened to and encouraged to share worries with staff. Left with feeling that I had received first class care.
Waited ages in waiting room but the staff were amazing… especially everyone in sdec..thankyou
I have visited many hospitals in the UK and in other countries. Lister Hospital is one of the best I have come across. The staff were very welcoming, professional and practical. This is highly encouraging and appreciated.
I had a very good experience last week when I went for the A&E. Even though it was crowded they managed to attend me within few minutes and I was out with the treatment within two hours. I really appreciate the work they are doing.
I hate to put only 2 stars it’s just so sad that certain staff are so wonderful and others absolutely useless, and careless it’s shocking that they were allowed to be nurses.. …
Couldn’t thank enough the ACU, surgeons, consultants, nurses and support staff who dealt with my heart attack and put my stent in so quickly on arrival. All the staff were so understanding and helpful, all trying their best in trying …
I recently attended Lister Treatment Centre to have Steroid injections in my Hip.
I was extremely nervous about this procedure but didn’t need to be. …
If I had to choose a place for childbirth or any advice on pregnancy, it would be there. The midwives who work there are amazing and for what they do there should get a medal. From this place I would like to thank all of them received help and support in these difficult moments for me (Aggy room no 7)
This has to be the worst hospital ever, the terrible experience of my first child is something I will never forget for many reasons. Dirty hospital, lazy staff, horrible mid-wives. The place should be torn down. Hurt my baby hugely, and made the birthing expereience truly terrifying for my wife. DO NOT HAVE YOU BABY HERE.
Turned Up Friday 5pm in A&E with a hernia. Well the waiting time was long but to be expected, but the staff were amazing. They were all going above and beyond to give everyone a first class experience. I was admitted to ward at 6am Saturday …
11/02/22
My partner went to cheshunt walk in clinic as he has something in his eye and been in extreme pain with it. The man who saw him was extremely rude towards him. …
Ankit in the emergency department was very thorough, understanding and comforting. very very happy with his service. really lovely man and very good at what he does. try to ask for him if you’re getting a blood test he did it so well. thank you Ankit.
Horrible hospital for mental health. When first assessed I was greeted by triage saying “Well what do you want us to do about it” to later be seen by the mental health team to which they said they couldn’t do anything and would pass it on …
Took my 12 year old son to have a blood test today at the Lister, he’s never had it done before, a lovely lady called Lorraine who took the bloods, explained to him what she was going to do and how it would feel and just made him feel at ease the whole time we were there. Thank you Lorraine .
The Acute Medical Unit needs serious advice on how to treat both patient and relatives at end of life care. An absolutely appalling experience at a traumatic time. Rude staff lacking empathy, compassion and just basic kindness. No Communication and caused needless upset.