Marshall Motor Group average reviews all over the web

4.3
Total Reviews 81

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    63
  • 4.0
    2
  • 3.0
    4
  • 2.0
    0
  • 1.0
    12
Marshall Motor Group reviews breakdown:
Google
4.3
80
1023
1.0
1

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80 Marshall Motor Group reviews on Google

ND
Next Day 1 year ago on Google
( 1 out of 5 )

After diagnostic more than 3 months can’t get the thermostat . I’m still waiting and they still don’t know when part will arrive. I’m driving around with sluggish car more than 3 months engine light on and other warning lights sometimes. Absolute nightmare!

AJ
Ashleigh Johnson 1 year ago on Google
( 3 out of 5 )

So, having been fobbed off by the salesman – almost 10 weeks I have been waiting for the tax to be returned on the my old car. They have now admitted that the paperwork had not been completed. Fortunately, the salesman I dealt with …

KR
Kaz Rudys 1 year ago on Google
( 5 out of 5 )

Went to have a look at a replacement car for my father in law, something easier to get into. Fantastic service, really friendly and helpful even to the point of taking the paper work out to him in the car with a coffee as he was too tired to walk into the showroom. Brilliant.

DW
DUNCAN WALKER 1 year ago on Google
( 5 out of 5 )

Recently purchased our third nissan car from nissan Grantham. Excellent service and communication throughout the whole process. Our salesman Julian Bouch went out of his way as usual to make sure that everything went smoothly and …

D
Daniel 1 year ago on Google
( 1 out of 5 )

Have not yet given me my £250 refund of reservation fee after I cancelled purchasing a Renault Zoe from them. I will update this review if/when I get my promised refund.

MM
Momo Momo 1 year ago on Google
( 1 out of 5 )

I have brought a Micra on Dec 2022 and it didn’t thoroughly check before send to me that I have to request to return the car by next day with car engine problem. With more than 10 days times under a lot of negotiations, finally they have …

YI
Yanni Ioannou 1 year ago on Google
( 5 out of 5 )

We came in to Marshall Nissan Grantham to buy a car and we were given great customer service from Steve hooper he went above and beyond what we could of asked for to ensure we got the car we wanted.
Thank you Steve

HM
H M 1 year ago on Google
( 1 out of 5 )

After having a bad experience with another dealer, I was trusting my purchase with Grantham who had a car with the similar spec I desired, I interacted with a salemen who was checking finance etc and then had a day off. The dealership sold that car on his day off.

MR
michele rowland 1 year ago on Google
( 1 out of 5 )

Car was booked in on Friday 28th October for first year service. Keys handed over at 10 am to be advised that I would get the car back around 5 pm to which I advised, I would like my car back within 2 hours as it was just a first year …

PF
Penni Fisher 1 year ago on Google
( 1 out of 5 )

Disgusting! I was ‘sold’ a used vehicle at the start of July. They didn’t have the logbook and didn’t disclose this to me for almost a month. Poor communication from everyone, the manager hasn’t even responded to me. Eventually managed to …

MM
MOHAMMED Mohammed 1 year ago on Google
( 1 out of 5 )

I will never recommend Marshall Nissan.
They lied to me
Their poor service …

AW
Aleksandra Wojcieszak 1 year ago on Google
( 5 out of 5 )

Very professional!!! Scott found me a perfect car, dealt with me as if I was a VIP, and patiently answered all my ‘blondie’ questions. I would definitely recommend him to my friends.

E�
( 4 out of 5 )

Nice guys, let me roll up and charge the the Polar ChargeMaster post in their car park in a Renault Zoe! Lots of electric cars available on their lot by the looks so it’s worth looking inside.

GC
Graham Corley 1 year ago on Google
( 5 out of 5 )

After contacting the Grantham branch ,spoke to Martyn about my battery issue and immediately gave me information to check against my battery .He advised to visit the branch the day after on a Saturday and replaced it free of charge even …

VL
Vince Lee 1 year ago on Google
( 5 out of 5 )

Very good, highly recommended, my salesman was first class

LC
Lauren Canavan 1 year ago on Google
( 5 out of 5 )

Fantastic experience buying a car here last week. We came up to the showroom, and although it was closed, were greeted by a very friendly and helpful member of the team, Steve. He showed us to the car we were interested in, and was able to …

SB
Stuart Briers 1 year ago on Google
( 3 out of 5 )

Seem to be un organised when inside, alot of people waiting yet alot of staff around

RW
Robert Wilkinson 1 year ago on Google
( 5 out of 5 )

For a delivery driver an extremely friendly and welcoming Nissan dealer to visit

SM
Shirley Mayhew 1 year ago on Google
( 5 out of 5 )

Used Vauxhall mokka x

Such a pleasure to buy a car from this dealership. …

GH
gary hall 1 year ago on Google
( 3 out of 5 )

Good experience of buying a car although they made an error settling the old car finance which resulted in numerous banking issues. Chris the business manager never returned any of my calls or paid the fees as agreed. My 2 experiences of …

SS
Shaun Smith 1 year ago on Google
( 5 out of 5 )

I recently purchased a Nissan X-Trail from Marshall Nissan Grantham and I received fantastic customer service from the sales person Steve Nolan. He was brilliant from start to finish and provided me with clear details and videos of the car. …

SW
Sarah Wood 1 year ago on Google
( 5 out of 5 )

I recently purchased a Volvo V40 through Steve Nolan at Marshall Nissan Grantham. I have been delighted with the whole experience. Steve was very professional, friendly and a great communicator. On arrival to view the car, there was a …

MP
Minal Patel 1 year ago on Google
( 5 out of 5 )

I recently purchased a Nissan X-Trail from Marshall Nissan Grantham and I received exceptional customer service from the sales person Steve Nolan. He was brilliant from start to finish and provided me with clear details and videos of the …

BG
Benjamin Gould 1 year ago on Google
( 5 out of 5 )

Recently bought a Volkswagen gti from here, outstanding customer service and a fantastic overall car, couldn’t fault my experience with Marshall’s especially Scott who sorted everything for me, highly recommended this place to everyone.

MG
mark gower 1 year ago on Google
( 5 out of 5 )

After viewing a vehicle on the Marshall Grantham website and entering my details for further information.
The very next morning I was contacted by Steve Nolan via sms and email …

TC
Theresa Cornish 1 year ago on Google
( 5 out of 5 )

David Byrne sold us a fabulous Volvo S60, very friendly service and staff very welcoming.
We originally viewed the car from norwich via video that David kindly took and …

AS
Angel Star 1 year ago on Google
( 5 out of 5 )

I got my Nissan Juke today from Marshall Nissan Grantham. I have never bought a car without physically seeing, the experience was a good one. Steve Nolan was my salesman. He uploaded my video and I was given a personal showroom …

NR
Nicky Rippon 1 year ago on Google
( 5 out of 5 )

Great service from this dealer. A big thank you to Rachel, who was very professional and friendly, responding to emails & questions quickly. She made the whole process of buying my nearly new Qashqai stress free.

GA
Grippaldi Antonio 1 year ago on Google
( 1 out of 5 )

Terrifying customer service after purchase of a vehicle …
Definitely one to avoid if you don’t want to have issues and more importantly if you want to deal with a business that comply to regulations !

TE
Tom Emery 1 year ago on Google
( 5 out of 5 )

Great friendly staff, very helpful and good to deal with. I helped my daughter purchase a mini convertible from them, it was a smooth process with no fuss, the car was very well presented on collection. We dealt with Steve Nolan who was very helpful and professional. We would return and buy again from them.

HA
Heating and Kitchens 1 year ago on Google
( 5 out of 5 )

We were very lucky to pick up a new car from Marshalls Grantham.

BT
Beep the Sheep 1 year ago on Google
( 5 out of 5 )

Recently bought a Nissan Leaf 62kWh e+ Tekna from Marshalls Grantham. I would like to give the dealership a well deserved thank you for a great service.
Ross Aspin was the gentleman who sold me the car that I now love. He was …

CH
Chris Hall 1 year ago on Google
( 5 out of 5 )

I recently bought my new car from here, a nice relaxed atmosphere with a wonderful sense of humour no pressure or sales talk, good negotiations to make sure both parties were happy, Steve Nolan really looked after us, i travelled a long …

LH
Lorraine Hancock 1 year ago on Google
( 5 out of 5 )

Brought a Nissan Juke from here an absolutely love it! Steve Nolan is one of the nicest car salesman I’ve ever had the pleasure of dealing with. He really went the extra mile to ensure that I got exactly what I wanted. Steve was contactable throughout and nothing was to much trouble for him. Excellent service and a top bloke. 👍 …

AR
Annie Rowan 1 year ago on Google
( 5 out of 5 )

Recently purchased an Audi q3, including p/x of my car which I got a really good price for, I had the dealer Steve who was brilliant from start to finish!! Dealt with the whole process efficiently even with all the added restrictions in place! Couldn’t fault the whole experience, thanks!!

RC
Rajshree Cj 1 year ago on Google
( 5 out of 5 )

This is our 3rd car from Marshal Nissan. Fantastic customer care! Christian Gadd was excellent! Very genuine person, relaxed and professional. Christian and Granville made sure that the process of getting a new car was a smooth …

RV
Ricardo Ventura 1 year ago on Google
( 5 out of 5 )

Would highly recommend this dealership the sales team helped me out tremendously to get my desired car 👌👌👌 everything was relaxed and explained in detail on the offers and services they can do for your vehicle. …

RS
Rik Simpson 1 year ago on Google
( 5 out of 5 )

Excellent service all round. Pleasant atmosphere and all the staff we had contact with were very welcoming and friendly. Would especially like to mention and thank Christian Gadd for his service. Very knowledgeable and professional …

JS
Jess Summerfield 1 year ago on Google
( 5 out of 5 )

I recently purchased a Nissan Juke through Marshall Nissan Grantham and cannot recommend them highly enough. Barry Abbott and Kevin Roberts were beyond helpful throughout the process, and made the experience of buying the car (especially …

ES
Ellie Solomon 1 year ago on Google
( 5 out of 5 )

After enquiring about trading in my car and purchasing a new one, Steve was amazing help throughout the whole process. He was very informative.
He promptly replied to all queries especially through email ( even late in the …

SR
Sam R 1 year ago on Google
( 5 out of 5 )

We brought a new family car, with the fantastic guidance and helpfulness from Steve Nolan. He was always in contact through out, and sent a very helpful video when the car arrived. He went above and beyond for us, I totally recommend a visit to see him.

TK
Thomas Koh 1 year ago on Google
( 5 out of 5 )

We recently purchased a Qashqai from Marshall Nissan Grantham during lockdown. The process was simple and efficient and within 2 weeks we had our new car. Steve Nolan was extremely helpful in videoing the vehicle and then sorting out some …

JC
Jodi Colston 1 year ago on Google
( 5 out of 5 )

Had two different qashqai’s in for warranty repairs in the last 2 years. One for a replacement heated drivers seat, second one was for the rear seat belt buckle. …

LK
Laci Kecskés 1 year ago on Google
( 5 out of 5 )

I recently purchased a Peugeot 308 through Kevin. I have been delighted with the whole experience. Kevin was very professional and very friendly. No pressure at all. Very good experience.

SC
Sim Crick 1 year ago on Google
( 5 out of 5 )

Christian Gadd was absolutely exceptional when he found me a new car recently. He was both friendly and professional and understood my needs. We popped in not expecting anything and ended up leaving with a great deal on the ideal car for us. Would definitely recommend the garage and Christian to anyone. Thanks again!

SH
Shaun Harrison 1 year ago on Google
( 5 out of 5 )

If like me, you are nervous about buying a second hand car given all the horror stories, then I would highly recommend Marshalls Grantham. Steve was great providing personal videos of my Qashqai & all the support & information I needed plus …

JJ
Janine Jackson 1 year ago on Google
( 5 out of 5 )

Bought a fiat 500 from Marshall Nissan at Grantham after my previous car was written off. Cant fault the service I received especially from Ross Aspin who I dealt with. Made the whole process easy even with the covid restrictions

SL
Sameer Lone 1 year ago on Google
( 5 out of 5 )

I purchased a used Nissan Qashqai 1.5 Diesel car from this dealership from a lovely gentleman called Wayne. He was extremely professional in his approach and made myself and my wife feel at ease. Unfortunately, after a month of driving the …

NP
Nicolette Paterson 1 year ago on Google
( 3 out of 5 )

Looked at a car saw on website. Site only shows cash price not the price of the car on the ticket. Cat had really frayed passenger seat and wasn’t very clean inside. Other cars onsite were also dirty inside. They should put a notice on to say they will be working on them

MG
M G 1 year ago on Google
( 5 out of 5 )

I recently purchased a used Nissan from Steve Nolan at Marshall Nissan Grantham. Steve was extremely helpful, thoughtful, and professional. I was referred to Marshall’s Grantham location by their sales team at Lincoln, who were also …

HC
Helen Cartledge 1 year ago on Google
( 5 out of 5 )

I have just purchased a new Nissan Micra, the service I received from Christian and Grenville was excellent . Everything was explained to me and nothing was too much trouble. I was made to feel a valued customer and the whole process was friendly and relaxed, coffees appreciated too thank you.

AG
Alan Goodyear 1 year ago on Google
( 5 out of 5 )

Recently visited this dealership to look at pre reg / nearly new Qashqai, we took delivery of our new car last Monday, only 20 miles on the clock and is exactly what we wanted. Our experience when dealing with this branch and staff was that …

NS
Noel Slattery 1 year ago on Google
( 5 out of 5 )

We feel lucky to have had Steve Nolan as our salesman… made the purchasing of our vehicle a pleasurable one. Kept in contact throughout and could not have been more helpful. Genuine nice guy .

BM
Brian McAvoy 1 year ago on Google
( 5 out of 5 )

A very pleasant and helpful visit. Problem well understood and analysed. Computer updated and reset. Reception staff are very friendly and helpful, especially with cakes today which is St Valentines day! Car beautifully cleaned too. A continuing good relationship, thank you.

T
TheBustyGorilla 1 year ago on Google
( 5 out of 5 )

Purchased my first car, a Mini Cooper d from Christian GADD last month. Was worried about finance as I have never done anything like this before. Christian explained everything step by step and put me at ease. The whole process went smooth and easy. Will be happy to deal with again thank you

AR
Allie Richardson 1 year ago on Google
( 5 out of 5 )

I purchased a new Nissan Micra from Steve Nolan recently. Couldn’t fault him at all. Great service, no pressure to do anything you dont need or want to do, kept me up to date through emails and phone calls and nothing was too much for him. …

AC
Adrian Cottrell 1 year ago on Google
( 5 out of 5 )

We chose Marshall Nissan Grantham for our latest used car purchase and we were not disappointed. The whole sales experience was thorough, friendly and unpressurised, with Christian, our salesman meriting a special mention. His easy and …

OR
Old Retro Gamer Guy 1 year ago on Google
( 5 out of 5 )

Buying a new vehicle is a once in a life time experience for me. The staff at Nissan Marshall especially Kevin Roberts made this a both enjoyable and painless time. No high pressure selling tactics, these guys are professional and friendly. …

R
Rob 1 year ago on Google
( 5 out of 5 )

Recently purchased a used Honda Civic from Marshall ‘s and received excellent customer service, particularly from Steve Nolan who was genuinely a pleasure to deal with from start to finish. Very personable and down to earth, he even went …

SV
Shef Vurdu 1 year ago on Google
( 5 out of 5 )

My wife I recently purchased our first family car from Nissan, Grantham. Naturally we were apprehensive about spending such a large amount on a vehicle but the staff and the service they provided not only reassured us but helped us make the …

NG
Nichola Goddard 1 year ago on Google
( 5 out of 5 )

Last week after years of driving Toyota’s I decided to take a look at Nissan Grantham where I purchased a nice second hand Quashqai. Really pleased with the vehicle but more so the service I received. These reviews are starting to look like …

LM
Lee Morton 1 year ago on Google
( 5 out of 5 )

Lovely people to deal with. So efficient and very helpful. Kevin looked after us extremely well and made the whole buying process so easy.

SP
Sanda Priede 1 year ago on Google
( 5 out of 5 )

Steven Nolan made us feel very welcome. He took us for test drive, sorted paperwork very quickly and we were on our way in less then hour. Happy with our purchase.

LE
Liz England 1 year ago on Google
( 1 out of 5 )

I had my Nissan Leaf serviced and Mot’d at Nissan Grantham and when I collected it found a huge crack In the windscreen just above the dashboard. …

TM
T Musamba 1 year ago on Google
( 5 out of 5 )

I contacted Marshall about a car I’d seen online and spoke to the lovely Steve Nolan who sent me a detailed video of the car. I went to view the car the following day, did a test drive and all went well. Thank you Steve for all your help, I really appreciate the great customer service! 🙂

CT
Charlotte Turner 1 year ago on Google
( 5 out of 5 )

My mother recently purchased a car from Christian Gadd at Nissan Grantham, the customer service he gave us was brilliant. He was very knowledgeable about the vehicles and made sure she got a car to suit her needs. Wasn’t pushy like other sales reps can Be. Deffinately recommend

CC
Claire Cambers 1 year ago on Google
( 5 out of 5 )

Big thank you to Christian Gadd at Marshalls @ Grantham. From the initial inquiry email, to having the car delivered personally to my work place, Christian made everything really simple and easy. He was extremely professional and helpful and I would highly recommend him if you are looking to buy a car. Thank you again.

WP
Will Parker 1 year ago on Google
( 5 out of 5 )

I can’t thank Steven Nolan enough for the help buying my Navara from Marshall Nissan Grantham. Very helpful, professional and friendly. There was a few bits I pointed out when first viewing the vehicle and he made sure these were all …

JR
Jody Roebuck 1 year ago on Google
( 5 out of 5 )

Today I purchased a new car that was sold to me by Christian. He was wonderful, 5* service I received and I would most certainly recommend. Nothing was to much trouble for him from start to finish. I look forward to returning to collect my new car! Thank you!

CM
chris morgan 1 year ago on Google
( 4 out of 5 )

Recently bought a new car from dealership. Made enquiries and bought car on Thursday picked up car following Tuesday. Very impressed with the service, nice personal touch and efficient.

CL
Claire Liddell 1 year ago on Google
( 5 out of 5 )

Excellent service and very helpful staff.

My car required work under a safety recall which had to be completed at a Nissan …

MB
Maxine Bradley 1 year ago on Google
( 5 out of 5 )

Would like to say a BIG THANK YOU to Christian for all his help when purchasing my new Nissan Juke ( my 2nd one). Nothing was too much trouble, and everything went so smoothly. Also a thanks to the other members of staff who were very welcoming .

TB
Trevor Butler 1 year ago on Google
( 5 out of 5 )

Very welcoming – friendly service.

AT
Ash Tainton 1 year ago on Google
( 5 out of 5 )

Purchased my Mk7 Golf GTD through salesman Christian GADD who looked after me from start to end. Friendly honest genuine person who will have my custom for many years to come. Got me into a cracking car with cracking spec and mega low mileage. And was able to meet my expectations regarding monthly price. Thank you

AR
Alan Richardson 1 year ago on Google
( 1 out of 5 )

I recently bought a Nissan Qashqai, at “Marshall Nissan Grantham”. The sales procedure was impressive.
However for me that’s where it ended. …

JE
Jayne Egan 1 year ago on Google
( 5 out of 5 )

Recently bought a Qashqai from Marshalls Nissan Grantham. We travelled quite a distance so were a bit worried about our purchase. We had absolutely no need to worry, Steve Nolan was so helpful, he had sent us detailed videos of our car …

CC
Carole Capper 1 year ago on Google
( 5 out of 5 )

I visited your showroom on Wednesday 3 October to have an ignition key re programmed. The service I received was very good and the work was most satisfactory. This was in complete contrast to my experience when , three years ago , I bought …

DP
David Parker 1 year ago on Google
( 1 out of 5 )

Called at Marshall Nissan Grantham yesterday to book a service, MOT and 2 new tyres for my Infiniti QX30. This car is marketed and was supplied by Nissan. The response was ‘We don’t touch them’! Ford – yes, Renault – yes, Nissan Infiniti – …

AP
Accounts@Newark Plumbing Supplies 1 year ago on Google
( 5 out of 5 )

This is the second Car we have purchased from Christian Gadd at Marshall Nissan and once again he really look after us. Between Christian and Granville they made the whole process easy. If you are going to Nissan and are after a ‘non pushy’ sales executive ask for Christian He is genuinely a lovely, lovely guy!

TL
Tony Liebenhals 1 year ago on Google
( 5 out of 5 )

Christian was was very helpful, polite and thorough during the whole sale process. Thank you for excellent service in helping us get our new Nissan in May.

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