Lowestoft Hospital average reviews all over the web

4.2
Total Reviews 80

Average reviews from all platforms

Average Rating 4.2

Average reviews from all platforms

  • 5.0
    62
  • 4.0
    2
  • 3.0
    1
  • 2.0
    1
  • 1.0
    14
Lowestoft Hospital reviews breakdown:
Google
4.2
80

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80 Lowestoft Hospital reviews on Google

LC
Lesley Campbell 1 year ago on Google
( 5 out of 5 )

: I needed to attend this a&e for the first time at this hospital. Given the poor experiences I had at the London hospital near where we used to live, I was resigned to having a long wait and be seen by disinterested and rude staff. But …

TP
Tracy Pepp 1 year ago on Google
( 5 out of 5 )

Had a 5 day stay in ACU 3 weeks ago – for heart problems etc. ALL the staff in there are no less than fabulous! Everyone was very caring, patient and took their time to explain the things going on, and nothing seemed trouble to them. The …

LB
Linda Burns 1 year ago on Google
( 5 out of 5 )

Visited A&E today, the children’s department, after my six year old son was in an RTC. We arrived at 10.30, triage nurse that first took our details was really friendly and spoke directly to my son in a really kind way. We then went through …

JC
Joanne Coe 1 year ago on Google
( 5 out of 5 )

I received amazing professional care from the staff. All the staff on all levels were caring friendly and made me feel safe and at ease. I am so grateful to have been cared for by these professionals. An amazing hospital.

SP
Steve Pullen 1 year ago on Google
( 5 out of 5 )

I had a 6 hour wait in A+E but this was NOT the hospitals fault as they were overstretched and staff were on very long shift patterns, the fault lies with the Government with funding. Every member of staff I came across were friendly and …

SM
Simon Mckinley 1 year ago on Google
( 1 out of 5 )

Absolutely disgusting service! I feel for every patient that has to go to hospital atm.
I would advise not using this hospital if you have heart issues, use Norfolk & …

HJ
h jean 1 year ago on Google
( 5 out of 5 )

I had to go to the Dermatology dept on Saturday afternoon to have a small operation on my neck. As I was on my own I was feeling apprehensive but my fears were allayed by a lovely little smiling Asian nurse to escorted me to theatre. I was …

EB
Emma Beaumont 1 year ago on Google
( 5 out of 5 )

Hour and a half away from home daughter broke her ankle staff from a&e to ward were helpful caring jolly and couldn’t do enough. Even chased up ct scan. Found the hospital far better than our local

JE
Judith Ellard 1 year ago on Google
( 4 out of 5 )

Waited just over 4 hours in A&E after 111 sending me there. Great staff very, very overstretched all doing 12 hour shifts. All lovely and reassuring. They are doing a great job. Numbers did not drop from 70 waiting all that time. Very fortunate to have a hospital only 15 mins away from home.

LN
Laura Nick 1 year ago on Google
( 1 out of 5 )

This is difficult to say as my prior visit to the James Paget was absolutely tremendous with great help and advice from the staff. However, after going to A&E a few days ago, I waited 5 hours to sit in the chair for the Doctor to look me in …

JP
Jon Pittam 1 year ago on Google
( 5 out of 5 )

I was rushed into hospital after blood loss, every member of staff I delt with went above and beyond even though they were struggling with cutbacks, staff shortages, and being over worked. I cannot thank you enough for the work you do.

EK
Egidijus Kalvaitis 1 year ago on Google
( 1 out of 5 )

Cant even get an appointment to get our son checked out after he was discharged from hospital from high intensity care unit while on holiday abroad. Luckily it happened while abroad and he is still alive as clearly if he was at at home …

TR
Thomas Rashbrook 1 year ago on Google
( 5 out of 5 )

In early October 2022 I was recently taken onto Ward 1, having received a scan resulting in the discovery of a stroke on my brain. The support from nurses, doctors, consultants, including catering, tea/coffee and cleaning staff was second …

LB
Lorenzo Bianchini 1 year ago on Google
( 5 out of 5 )

Reasonable waiting time for my severe ankle sprain, extremely good experience with X-rays technicians and great service overall.
Considering the horrendous chronic understaffing of NHS I can say I’m satisfied by the care received.

K
Kelly 1 year ago on Google
( 1 out of 5 )

Been trying days to speak to someone,does nobody answer a phone at this hospital? I get they are busy but surely when they send you a letter with a number to call they should actually have someone the other end! Even tried the hospital main numbyand nothing!!

TW
tammi wells 1 year ago on Google
( 5 out of 5 )

I cannot fault all the help this hospital have given me with my mums complex health issues. Especially ward 3 lately – you are all amazing. Thank you for trying your best to help us with the limited availability you have at this time. Each and every one of you have done your very best I am very grateful.

RY
Robert You 1 year ago on Google
( 5 out of 5 )

I cannot thank Mr David Manson-Bahr team of excellent caring doctors there was absolutely fantastic. The nursing staff was just unbelievable they was caring and nothing was too much trouble. The non nursing staff secretaries porters there …

ML
Mel Lacey 1 year ago on Google
( 5 out of 5 )

I’ve had a few contacts with JPH during this year, by telephone and by visiting.
Every member of staff I’ve spoken to or had contact with, without exception, has …

CW
Cheryl Ward 1 year ago on Google
( 5 out of 5 )

My son came in to the Emergency Dept after crashing his car and sustaining a serious back injury (we didn’t know that at the time)…from the minute we got to the dept everybody was so friendly and gave my son the prompt care he needed. …

PW
Perry Walker 1 year ago on Google
( 5 out of 5 )

After being referred here by 111, from the minute I arrived, I was treated with the most pristine care. I had a large abcess which needed treatment immediately and after an expected wait they have left me later in great condition, I have no …

MV
Mirel Valentin Stancu 1 year ago on Google
( 1 out of 5 )

I have no words for what happened to me in this hospital. For 2 months I have a pain in my right side that does not give me peace. After 6 visits and after several analyzes I went home each time with the problem I have. In this hospital you have to be on the verge of dying to be helped. I do not recommend anyone to go to this hospital. 0

JO
Jax O’Sullivan 1 year ago on Google
( 1 out of 5 )

Horrendous!
My elderly mother was treated appallingly by the ward staff. I contacted PALS and received a 4 page letter of apology. My father-in-laws delayed diagnosis and …

RC
Robyn Conway 1 year ago on Google
( 1 out of 5 )

My 1 year old cut the top of his eyebrow open, it took them over 3 hours to see him as there was only one doctor to see the children. There was no priority or any order to see the patients just calling them as they saw fit. After …

JB
judy borham 1 year ago on Google
( 5 out of 5 )

Absolutely the best possible treatment and care. They have arranged Scans and tests for me so quickly and efficiently. Lovely caring Staff right through all Departments. A credit to the NHS. After the most devastating treatment with my …

GB
Gareth Burrell 1 year ago on Google
( 1 out of 5 )

Wife got told off for smoking in her room, not sure how as she had none on her as I had it. Staff should check there facts first. She was already scared & now upset cheers JPH

PC
Philip Crack 1 year ago on Google
( 5 out of 5 )

Only recently moved to the area and was sent to james paget as lost hearing in right ear. Arrived at A&E and was seen by the triage nurse and seen within the hour by a doctor. Passed on to a ENT registrar who couldn’t have looked after me …

RB
Richie Baldock 1 year ago on Google
( 5 out of 5 )

Fantastic service from the team at Northside MRI. Plenty of parking too and £3 via contactless. Stress free

JL
Jason Law 1 year ago on Google
( 5 out of 5 )

Had an op there and for pre consultation and op they were brilliant. It’s NHS so you know things are difficult and often out of their control but they were all so friendly and helpful. The nurse seeing to me leaving was brilliant and made it so much easier for my partner.

AF
ann frew 1 year ago on Google
( 5 out of 5 )

My husband was treated in A & E today, every single member of staff throughout the process in A & E and X-Ray were absolutely wonderful. The pressure that staff are working under is relentless BUT STILL they manage to provide excellent care and attention to each individual patient. Thank you to all from Steve & Ann Frew

KP
Kaye Potter 1 year ago on Google
( 5 out of 5 )

Thank you to all the staff who cared for my 92 year old mum today….kind, caring and empathetic to her situation.

EK
eddie k 1 year ago on Google
( 1 out of 5 )

Disabled parking bays half full of cars not displaying a blue badge shame physically disabled people no longer exist

SH
Scott Humphreys 1 year ago on Google
( 5 out of 5 )

While on a short vacation in Hopton my daughter developed heavy internal pain that 111 sent us here, we were dealt with by a out of hours go service and seen by a oriental female doctor. This truly does the NHS proud, the department we were …

CM
christine Marley 1 year ago on Google
( 1 out of 5 )

This is a hard review to do.
Having been under the eye clinic for over a month the nurses and receptionist are lovely couldn’t fault them at all. …

CT
Chris Titre 1 year ago on Google
( 5 out of 5 )

Very good Very nice and polite staff and nurses hospital is always clean and doctors and staff friendly

JB
James Begley 1 year ago on Google
( 5 out of 5 )

I became very unwell when down for a two week stay in hemsby. Went to the A&E at James Paget and what a breath of fresh air from “big city” hospitals like Birmingham and Coventrys. I was seen within 10 minutes by a nurse who did a covid …

KS
Kara Summers 1 year ago on Google
( 4 out of 5 )

Staff were very helpful when I came over really woozy and fell down, one kind gentleman went to get a wheelchair and a member of M&S staff asked if there was anything I needed! There was hardly any waiting for my appointment. The doctor and nurse were both kind and thoughtful! Everything was explained well.

AJ
Andrew Jackman 1 year ago on Google
( 5 out of 5 )

Great people working as a team in difficult circumstances. Friendly, caring and professional. Ward was absolutely spotless. The staff could not do enough to help, thoughtful and caring and very wise. I felt in very safe hands and am deeply …

LM
Lilly Mason 1 year ago on Google
( 5 out of 5 )

Delivery suite
Had a very good experience upon attending today. Both midwife Chloe and the Hungarian consultant were very nice and reassuring regarding my concerns. Some of the nicest staff met in JPH!

JG
jacqueline gardiner 1 year ago on Google
( 5 out of 5 )

My hearing aid nipple got stuck and a and e got it out within 1/2 an hour …brilliant service, my local GP couldn’t help me ..thank you

RG
Ricky Gulliver 1 year ago on Google
( 2 out of 5 )

Ward 9 is a very understaffed ward, hardly ever a correct ratio of personnel to patients. Very little in the way of continuity of care because of interim staffing. This has lead to poor care overall and inappropriate care being provided on …

MD
Martin Divers 1 year ago on Google
( 5 out of 5 )

Not from the area but unfortunately ended up here after a accident,the place was rammed but everybody who treated me was excellent and in good time,reception help me get back to my accommodation when discharged. My local hospital could learn a lot from this hospital. Too marks.

JN
Joanne Naylor 1 year ago on Google
( 5 out of 5 )

First class service from the James Paget.
Everyone friendly and kind.
Thank you.

JS
Julie Steele-Smith 1 year ago on Google
( 5 out of 5 )

I brought my son who has Downs Syndrome (non verbal, challenging behaviour) to the Day Care Unit for a procedure. The staff were amazng. He got his own room, they listened to us and accommodated our every wish to make it easier for my son …

NY
Nathan Yaxley 1 year ago on Google
( 3 out of 5 )

Parking bad, waiting times even worse BUT it’s the only hospital around and the local area and the council keeps on approving more and more new houses. …

PS
Paul Smith 1 year ago on Google
( 5 out of 5 )

On Thursday of last week my 99 year old father in law was rushed into ward 12 of the James Paget Hospital, by ambulance, after a rapid deterioration in health. …

PD
Paul Davies 1 year ago on Google
( 5 out of 5 )

I was admitted by ambulance a week ago into the A&E Dept, the 2 paramedics that came to my home were fantastic, I was transferred to the EADU ward and within a couple of hours admitted to ward 16, it has now been 7 days and looks like a few …

MC
Mark Cope 1 year ago on Google
( 5 out of 5 )

I attended the James paget accident and emergency department on Friday at 7.00pm
I was seen promptly and the care I received was excellent. …

TC
T Cannon 1 year ago on Google
( 5 out of 5 )

We had a child in Ward 10. Everyone was so helpful and friendly. The nurses and nurse practitioner especially were amazing. The doctor was knowledgeable but sympathetic. The ward was clean, but friendly and playful for children. There were …

EM
Elena May Potasnick 1 year ago on Google
( 5 out of 5 )

Just came out after having surgery, everybody that worked there was amazing there is not 1 bad thing I could say

VU
Vivian Underwood 1 year ago on Google
( 5 out of 5 )

Iwas on 8 week holiday visiting family, when out of the blue, took a fall. Of course put both hands out to catch myself. Long story short, fractured both wrists and after several hours of thinking just sore. Family finally realized the …

SC
Sandra Chapman 1 year ago on Google
( 5 out of 5 )

I cannot Thank the ladies in the MRI north side dept enough .i was terrified when having a scan as being claustrophobic they were all so kind and reassuring towards me and especially Abbie who stayed by my side Throughout the procedure.

M
Mac 1 year ago on Google
( 5 out of 5 )

I was admitted to the Day Care Unit for a couple delicate procedures… Last time I was admitted to a hospital for a procedure requiring general anesthesic was around 40 years ago, so needless to say I was apprehensive about the procedure …

JR
Julie Robinson 1 year ago on Google
( 1 out of 5 )

Been waiting in day care for over 8 hours waiting for a operation. Apart from the theatre staff no one from the ward has been near me. Im sitting here crying because my surgery may be cancelled after I’ve waited for 18mths already sat here for hours on hours no food or drink staff not been near

SK
Sue Kershaw 1 year ago on Google
( 5 out of 5 )

Reluctantly, I was taken to the JP outpatients, after a fall on Saturday,I was very concerned about covid….
Well, the Out patient was brilliant, spacious, friendly, professional and a …

JV
Joao Vieira 1 year ago on Google
( 1 out of 5 )

Waiting for 8 hours at the A&E to do a X-ray . Not good enough . The away they deal with calling people in is not fair and almost discriminatory . arrive at around 6:30 am left. 14:30 . Not good enough sorry . Lots off people get pass me whit similar injuries . Should be a ticket qued so everyone ii treated fairly .

JM
Jackie Millman 1 year ago on Google
( 1 out of 5 )

I am a nurse and took time off work to attend an mri scan, my husband did also to collect and drove me home. When I arrived at the MRI suite I was informed that my appointment was at the mobile unit This was different to my appointment …

PC
Paul Cook 1 year ago on Google
( 5 out of 5 )

From the second we came through the entrance the help desk was really helpful and polite. Its obviously a very busy hospital permanently bustling all way to and including the ward I was heading for. The place on appearance was very clean. …

JB
James Black 1 year ago on Google
( 5 out of 5 )

I was very lucky to experience the magic of birth with our 1st born child. Until my wife had to go on the the ward overnight. I was very unsure how much time I was going to be able to spend with them after the birth, with all the covid …

PM
Pip Matthews 1 year ago on Google
( 5 out of 5 )

I was taken ill at the weekend and had to be admitted to JPUH Ward 4. I cannot begin to tell you the amazing care and attention I got. The staff were incredibly busy and never stopped. I was given regular pain relief and IV antibiotics. …

JP
Jessica Pilmore 1 year ago on Google
( 5 out of 5 )

I could not complain at all. The nurses and midwifes very caring, welcoming and make sure your OK give you food and drink, they won’t let you leave until they sure you are well to go home. The hospital it clean and tidy can’t fault it at all

DC
Debbie Cheeseman 1 year ago on Google
( 5 out of 5 )

I suffer with vascular EDS . i went to paget today with chest pains. Although i had a wait the staff were very attentive. When being seen the docs and nurses were fantastic. I had all the tests under the sun. Rayleigh i want to thank you and your staff so much. I felt very assured by you all .. Thanks again xx

K
Karen 1 year ago on Google
( 5 out of 5 )

I called the booking office today about my partners upcoming appointment. Confused the lady on the telephone and gave her the run around for no reason but she was so friendly and helpful. I’m sure she can do without people like me causing work! Thank you. The administration team are wonderful and do a great job.

AY
angela young 1 year ago on Google
( 5 out of 5 )

Husband took in as had a stroke followed later by a heart attack.He was treated on ward1 and ICU.He is only here due to the excellent staff, too many to mentionand is making a good recovery.We are so very grateful

CN
Clare Nijhawan 1 year ago on Google
( 5 out of 5 )

I recently had to stay overnight in this hospital after having a TIA. The staff were so caring and kind. I was in a state about going on to a Stroke ward as a person of younger years than most people on the ward but the staff were really …

MT
MANOJ THOMAS 1 year ago on Google
( 5 out of 5 )

It is one of the best hospitals in the retirees paradise. Staff are so kind hearted and they give compassionate care as they care their family members. If you really wish to get well soon, it will be the best hospital. Moreover, you will …

KG
Kyle Gibbs 1 year ago on Google
( 1 out of 5 )

Staff take so long at seeing people in A&E one of the nurses had a family member in A&E kept sitting down and having a chat with her family not very helpful at all. I also over heard the nurses say that they had to go long way to sneak for …

GW
Geoff Wakeling 1 year ago on Google
( 5 out of 5 )

First time at this hospital and just fantastic. Late on a Saturday night and during COVID so wasn’t expecting a long wait in A&E I was in and out with a minor head wound in just 15 minutes. Can’t praise enough.

AS
Annette Stark 1 year ago on Google
( 5 out of 5 )

I have just returned from a day procedure on my knee. I found all staff from reception, nurses, anaesthetist, surgeon and recover team absolutely fabulous. They were all kind, caring, very thorough and professional. Each member of staff were a delight to meet and thank them all for their care.

JP
Joanne Palmer 1 year ago on Google
( 5 out of 5 )

What can I say about the care I am getting from mr devany and his orthopaedic team and has been fantastic and his secretary always happy to help and answer any question or worries you may have just like to say thankyou very much keep up the great work

RB
Rachel Blake 1 year ago on Google
( 5 out of 5 )

Spent a good deal of September in JP and have been so impressed with the care given. I’ve stayed on the Charnwood suite, Ward 4 and Ward 5 and have had dealings with ultrasound department (twice) who were just lovely and so reassuring. I …

DM
David M 1 year ago on Google
( 5 out of 5 )

Visited the hospital today to see a friend and we needed something to eat and drink so visited the Aubergine Restaurant. Food was good and there is a choice of hot food or baguettes, sandwiches and cakes. Hot and cold drinks readily …

IL
Irene Lloyd 1 year ago on Google
( 5 out of 5 )

Last Saturday I had a fall and cut my face, my husband took me to JP hospital where I was treated in the A & E department. As an OAP I can honestly say the treatment I received was excellent, the nurse and the doctor were very caring and …

JW
jill wells 1 year ago on Google
( 5 out of 5 )

Went to A&E at JPH with my ex-husband, he received prompt courteous and very caring treatment not only from A&E staff but from the Paramedics who took him in. We can find much to criticise but it is so important to praise when treatment is …

AG
Anita Gentry 1 year ago on Google
( 5 out of 5 )

After being referred by my GP to the Orthopaedics department for a suspected torn knee ligament, I had an MRI Scan and an Ultrasound procedure before meeting a consultant to discuss treatment. This resulted in a decision to have an …

ZL
Zoey Livermore 1 year ago on Google
( 5 out of 5 )

I would just like to say a huge thankyou to Lauren (Customer experience) My partner had an awful time being sent backwards and forwards trying to get his covid vaccination. Lauren went out of her way to spend a lot of time and effort …

JK
Julie Kempson 1 year ago on Google
( 5 out of 5 )

Just had my 2nd covid jab (AZ) today at the Louise Hamilton Centre at the hospital. All the staff there were very friendly, efficient and quick in delivering the jab. …

AD
Anthony David Marshall 1 year ago on Google
( 5 out of 5 )

I’ve had to attend James Padgett hospital a number times in the last couple of years because of heart and lung problems for scan’s and all the medical staff have been amazing considering the pandemic. waiting time was very short

L�
Louise “Luxi” Luxton 1 year ago on Google
( 5 out of 5 )

My son (8) broke part of his hand at school. Staff in A&E, fracture clinic, surgery/recovery and children’s ward were all lovely, professional and caring to both of us. Thank you

TH
Tim Houlbrooke 1 year ago on Google
( 5 out of 5 )

My mother was admitted to A&E in the early hours of Saturday morning with what turned out to be a chest infection. The ambulance crew were first rate and I couldn’t believe the speed and efficiency of the A&E staff…bloods were taken …

BA
beachy add 1 year ago on Google
( 5 out of 5 )

from 07/03/16 to 11/03/16 I was in ward 4 at jph for an operation. I found the whole experience positive. firstly the nurses and doctors on the ward were so kind .helpful and work so very hard . nothing was too much trouble . they were very …

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