Mile End Hospital average reviews all over the web

3.1
Total Reviews 80

Average reviews from all platforms

Average Rating 3.1

Average reviews from all platforms

  • 5.0
    30
  • 4.0
    11
  • 3.0
    7
  • 2.0
    2
  • 1.0
    30
Mile End Hospital reviews breakdown:
Google
3.1
80

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80 Mile End Hospital reviews on Google

LC
Louis Cecile 7 months ago on Google
( 5 out of 5 )

I visited the Mile End Early Diagnosis Centre, which is conveniently located right by the main entrance. The centre was very clean and modern. The reception is polite and helpful. The staff are outstanding in providing patient care and …

EP
Emma Papaioannou 7 months ago on Google
( 5 out of 5 )

Had a very good experience today at the Mile End Hospital Early Diagnosis Centre. The place was clean, the staff were great, professional, and personable, and the procedure was handled with care and professionalism. I was stressed when I walked in but I felt welcomed and in good hands very quickly. Thank you!

IM
imran majid 7 months ago on Google
( 5 out of 5 )

Had an endoscopy – check-in was very smooth with my en suite room. Procedure was dealt with very professionally.

KS
Kathy Sharkey 7 months ago on Google
( 5 out of 5 )

I accompanied by cousin to the retinal screening department yesterday. Unfortunately due to hospital transport we were an hour late for the appointment and they were unsure whether they could still see him. However they did manage to …

JC
JM Chang 7 months ago on Google
( 5 out of 5 )

Fantastic visit to Mile End Hospital outpatients ward. There is no delays on my appointment, the waiting area was clean, and the doctor who did my initial checkup was super efficient and friendly. On my second visit, I stayed in the day …

DT
Damon Tang 7 months ago on Google
( 3 out of 5 )

standard facilities and knowledgeable staff. Services cover various specialties. Waiting times are reasonable, and administrative staff is helpful. However, communication between departments could be improved, and the atmosphere lacks warmth and comfort

SM
Shamema Mia 7 months ago on Google
( 4 out of 5 )

Rheumatologist Alessandra Nerviani has been tremendous, she has been the only person to actually give me answers and a diagnosis to my long term suffering from pain. …

MS
Mina S M 7 months ago on Google
( 1 out of 5 )

Had a breast screening appointment today (12.2.23 @3.46pm) and I had troubles finding the department so arrived 3 minutes late. The receptionist was very rude and told me that there is no chance I will be seen. I explained that I came from …

WE
Wendy Elmes 7 months ago on Google
( 5 out of 5 )

Today I had a colonoscopy which is never a comfortable experience but I received the most superb treatment from start to finish. The young man doing my pre checks was excellent followed by Dr Estafino and her all female team . Listened to …

VM
Veronika Melošová 7 months ago on Google
( 5 out of 5 )

Was today at early diagnosis centre I was totally stressed but thank you the proffesionals there it was handled with care patient, they calmed me down made me relaxed even if i was so scared when I came but really they made my experience …

GD
Gaye Davies 7 months ago on Google
( 1 out of 5 )

overall distressing and upsetting experince, badly managed and lack of clear patient communications about written rehabiltation treatment plans. Complaints are not taken seriouly and a blame culture exists with staff scapegoating other …

JL
Joanna Louise 7 months ago on Google
( 5 out of 5 )

I had an appointment at the Mile End Early Diagnosis Centre and all I can say is, it had to have been one of the best hospital experiences of my life (unfortunately I’ve had a few!). Every single staff member at the EDC made me feel at …

SS
Sandra Slater 7 months ago on Google
( 5 out of 5 )

I went to have a routine colonoscopy just over a week ago. Never had sedation as I had no one to take me home. The staff, procedure and care was exemplary. I felt very secure and safe. Thank you to the surgeon and staff.

N
Nams 7 months ago on Google
( 4 out of 5 )

Was there for XRAY, the reception counter was shut but lady behind the doors could see you n attended you which was confusing. Once they find your referral the process is quick. Hospital is clean. Many people were waiting for MRI but were beibg served quickly which was great.

AM
akther miah 7 months ago on Google
( 1 out of 5 )

I had a Rheumatology appointment at the Mile End Hospital on Monday 28/11/22. Unbelievably good doctor.
Clear and concise diagnosis and explanation. Seriously let down by other staff …

SA
Shekh Alam 7 months ago on Google
( 2 out of 5 )

Careless, not enough supportive to the NHS standard.

RB
rochina bigfoot 7 months ago on Google
( 1 out of 5 )

Broken NHS
When a very elderly patient coming for a blood test (and the three blood test chairs have people sitting in them) is told by a member of staff that they cannot …

JA
Jane Allice 7 months ago on Google
( 1 out of 5 )

If I could give 0 stars I would but where do I even start, they are proudly working for the mental health facility, but it just seems as though they hire anyone and everyone. I recently went there because I was advised to go for blood tests …

JD
John Donohue 7 months ago on Google
( 1 out of 5 )

I went there for an eye screening test .before when I had these test I have had a reaction to the meds they put in my eye. I cannot see clearly for two to three day …

DS
Danielle Swift 7 months ago on Google
( 5 out of 5 )

The team at the Mile End Early Diagnosis Centre were amazing! I was very nervous about my procedure (sigmoidoscopy) but they immediately put me at ease answering all of my questions clearly and with such patience. I left feeling reassured and happy to have had such a great first hospital visit. Thank you for looking after me!

AS
AnneMarie Silbiger Poet 7 months ago on Google
( 5 out of 5 )

Twice now I’ve been seen by the doctors at the Sylvia Pankhurst centre at Mile End hospital and my experience has led me to believe that there ARE good doctors who do listen to women! …

SM
Sara Man 7 months ago on Google
( 1 out of 5 )

whenever you are sick they always say you are fine!!! Unprofessional

DD
Ding Dong 7 months ago on Google
( 1 out of 5 )

Mental health service in NHS is a complete failure. Mile End hospital is one of best examples how system doesn’t benefit service users.
You can beg for appointment for weeks . …

FP
Federico Passuti 7 months ago on Google
( 1 out of 5 )

The people working in this hospital are extremely unprepared and numb with patients issues.
We lost a loved one because of their poor care inside their hospital and they …

IS
Inna Schwalger 7 months ago on Google
( 1 out of 5 )

Heartless staff. Will cut you off if you turn up more than 10 mins late to an appointment. Even though it takes 10 mins to walk from the main entrance to the right department in crutches! Then they will reschedule you for another …

S
Sylwia 7 months ago on Google
( 1 out of 5 )

Worst hospital ever. Appointment with rheumatologist took 5 minutes. He was talking about blood test which was done 6 months ago!
Gp send me to him couse one of the blood test result was very high. He didnt …

MD
Melanie Denyer 7 months ago on Google
( 4 out of 5 )

Excellent staff working in a tough environment. While the building fabric is poor, and the hospital is clearly understaffed – reaching any department on the phone is a nightmare – the staff are very caring and do their best for patients. …

LH
lilly hannah 7 months ago on Google
( 1 out of 5 )

I went there for my fybromyalgia and chronic fatigue with other health issues including chronic insomnia. I was told by Paula Bronson from persistent pain clinic MDT, that they can’t offer me any help and i just into get up set my alarm, …

SA
Sharon Auguste 7 months ago on Google
( 5 out of 5 )

The Rheumatology clinic is brilliant. All staff members are dedicated and you are consulted and treated well. Great communication and no hierarchy visible. I have been treated with respect and dignity and the staff can’t do enough for you. …

SS
Susan Shaw 7 months ago on Google
( 3 out of 5 )

Most staff seemed friendly enough but once we’d tramped what seemed like miles – we both use a stick – the woman at X Ray didn’t have a clue. My friend had to stand for 20 minutes while the woman made calls & finally found my friend’s …

JB
Jenna Bowman 7 months ago on Google
( 1 out of 5 )

A nightmare. Left me thinking they are more focused on how many tax codes from staff can there be, or link in something called political leads and just be staff focused too, instead of patient welfare. Go to a hospital or ward where the staff are more casual for effective recovery, and it’s not like they overwhelm or overbear you.

HL
H L 7 months ago on Google
( 1 out of 5 )

First of all, HOW RUDE!! I just called up to ask about an appointment and the woman at the phone, at the main reception I believe, answered that one question and just said ‘Yeah’ and HUNG UP!! I wasn’t finished! I had many important …

DH
Dua Hafeez 7 months ago on Google
( 1 out of 5 )

I got referred to this hospital for physiotherapy. Safe to say, they have been completely awful. …

M
M-RAHMAN 7 months ago on Google
( 1 out of 5 )

From whitechapel health centre They gave me appointment on ultrasound Department (fasting) on saturday 5th of june 2021 in 1PM when Saturday ultrasound Department is closed and 1PM they go for lunch break. I came for Manchester I was on …

W
whY2G 7 months ago on Google
( 4 out of 5 )

Popped in with a family member, wasn’t there for long but it seemed decent enough, didn’t see anything wrong with with service.

RB
Rushinara Begum 7 months ago on Google
( 4 out of 5 )

I’m pleased to say I had a good experience at Mile end hospital, staff took good care of me and were very friendly.

RH
Robert Hodgson 7 months ago on Google
( 1 out of 5 )

This was the most appalling hospital I have ever experienced. A Mental Health Unit refusing to give me the medication that I am dependant on for my physical illness. Their TOTAL incompetence lead me to A&E having IV fluids because my body …

JA
Joe A 7 months ago on Google
( 1 out of 5 )

Had an interview for a Business Intelligence Developer role scheduled to occur at the Internet cafe in the canteen, despite the sign on the door indicating it would be closed when the interview was scheduled to occur. Not surprisingly, the …

IS
inci sonmez 7 months ago on Google
( 1 out of 5 )

Avoid at all times and do not allow your loved ones to go there. My mother passed away from infection. Should have seen it coming but was afraid they might treat her bad after the visits. Toilets had dried feuces on the floor and walls. …

CG
Christopher Gill 7 months ago on Google
( 5 out of 5 )

Had an MRI on 14 January 2020. The staff were extremely helpful and reassuring from the reception who told us where to go to the MRI reception staff who were clearly very experienced with problems like I had, to the actual scanning staff. Best ever MRI experience.

L
lymehausdj8 7 months ago on Google
( 1 out of 5 )

In 2008 the so-called stroke unit was staffed by surly and inept staff who seemed to know little about rehabilitation and cared little for the well-being of the patients. Being refused an extra blanket one cold night because “there aren’t any ” really took the biscuit. Leaving here was like being freed from Bedlam.

BJ
Bronwen Jenkins 7 months ago on Google
( 1 out of 5 )

Over the years the place and service has deteriorated badly with no real way of communicating patient care. Quite demoralising and worrying. Three time I tried to get through to Dr Sutcliffes secetary only to find the person has not emptied her message machine so i could not leave a message. That is bad practice ashamed to say.

EV
Elisa van der Plas 7 months ago on Google
( 1 out of 5 )

Reception was very unhelpful. They also did not mention on the phone that this hospital does not have an A&E so I made my journey here for nothing

AH
Akhtar Hussain 7 months ago on Google
( 5 out of 5 )

My mother had her diabetes eye screening, service was great and the person carrying out the test was also well mannered and would listen to my mothers concern.

SM
Stephen McIntosh 7 months ago on Google
( 3 out of 5 )

The reception staff and some of the blood test staff at this hospital are rude and lack basic manners and do not know how to communicate with patients. Doctors and other medical staff are good.

JS
Johnny Sembhi 7 months ago on Google
( 5 out of 5 )

Had an appointment today.
The service was impeccable… on par with private medical care.
Thank you

SS
Shenika Sanni 7 months ago on Google
( 1 out of 5 )

Went to this hospital last night as I saw 24hrs open times rushing with my daughter who is disabled after ringing a small buzzer after asking for A&E was told that there is none at this hospital which I was thinking was a bit odd and upsetting for my daughter that we have to go royal London or find another hospital

MM
Mac Miah 7 months ago on Google
( 4 out of 5 )

Great hospital. Doing their best under difficult cut backs. Staff are lovely and friendly even if the interior of the building needs a it of TCL.

JJ
June Jarman 7 months ago on Google
( 5 out of 5 )

Small friendly mainly outpatient now. Used to be full hospital with a&e at one time. The Older part of building was once a workhouse

ZG
Zachary Gottlieb 7 months ago on Google
( 1 out of 5 )

Avoid this hospital if you can. Super disorganised, impossible to get hold of the department I need (ALL the time…), really the worst of the NHS.

GC
G Chapman 7 months ago on Google
( 3 out of 5 )

Please Please Please pick up you phones on the wards to put minds at rest,I know you are trying and bless you for it, but please pick up.

PS
peter smith 7 months ago on Google
( 5 out of 5 )

Very friendlly and proffesional. They appologised for long wait but i cant complain . Under pressure

KS
Kamal Sikder 7 months ago on Google
( 4 out of 5 )

Nice community hospital provide excellent patient care.

KU
Kamal Uddin 7 months ago on Google
( 3 out of 5 )

Doesn’t contain full range of departments but nonetheless is a well maintained place bit of an old building though not like Royal London Hospital

MW
Michael Waterton 7 months ago on Google
( 1 out of 5 )

I have spent 2 days trying too cancel a appointment,I have tried 3 different telephone numbers & nobody is answering the phones 😠😠😠😠😠😠 …

EG
Eileen Greenhalgh 7 months ago on Google
( 5 out of 5 )

Excellent care and attention in Moorfields clinic. Staff so kind.

GE
Gill Evans 7 months ago on Google
( 1 out of 5 )

They never answer thete phones my mothers been trying to get threw for 1 week.disgusting.she needs a home visit fir her toe nails to be cut

GD
Gabriele Drungilaite 7 months ago on Google
( 1 out of 5 )

Worst experience ever. Does not care about the person at all. Really bad hospital and people who works there

QZ
Qia Zhang 7 months ago on Google
( 4 out of 5 )

It’s a bit creepy when you arrived here early. but the staff here was very helpful.

SP
sara peter 7 months ago on Google
( 5 out of 5 )

Things are good here thanks for the update and I have a good day for the first time in a good day for the first time in a good day for

MS
Martha Stafford 7 months ago on Google
( 5 out of 5 )

Everyone is friendly and helpful even when you’re lost

RA
Rahel Ali 7 months ago on Google
( 5 out of 5 )

Yet another nhs that offers vast medical services with great staff

CS
calum steele 7 months ago on Google
( 4 out of 5 )

handy and local, not as good as the royal london but then again its for a different purpose and its fit for that purpose

GI
GOD ISMYSAVER 7 months ago on Google
( 1 out of 5 )

They are a joke… they said “the theft mother never trust her children.”

AA
ak ali 7 months ago on Google
( 5 out of 5 )

So good they are all ways there for pepole and help pepole

FM
Faiz Miah 7 months ago on Google
( 1 out of 5 )

Tried calling many times , no one is picking up. Annoyed

BT
Bernard Thomson 7 months ago on Google
( 5 out of 5 )

No problems in and out

LM
lioness m 7 months ago on Google
( 1 out of 5 )

Worst experience ever. Avoid like the plague

RY
Rachel Yianni 7 months ago on Google
( 5 out of 5 )

Can not fault them at all brilliant service

SF
Sharon Falcone 7 months ago on Google
( 5 out of 5 )

Brill staff clean and very happy .

SO
Stephen O’Donnell 7 months ago on Google
( 5 out of 5 )

A pretty good hospital

AS
arron step 7 months ago on Google
( 2 out of 5 )

Dirty place picture is of a carpet in a waiting room

RE
Random Explorer 7 months ago on Google
( 4 out of 5 )

Friendly staff had to go for my physcio

PP
Pete Perren 7 months ago on Google
( 5 out of 5 )

brilliant diabetes unit

AW
Alison Wood 7 months ago on Google
( 5 out of 5 )

Excellent

RH
Reece Hurst 7 months ago on Google
( 3 out of 5 )

Fair enough service.

MA
Martin Anderson 7 months ago on Google
( 5 out of 5 )

Cool facilities

MA
mohammad abdul karim 7 months ago on Google
( 5 out of 5 )

good

KR
kamali Rock 7 months ago on Google
( 4 out of 5 )

Very good..

AO
Aidan Ovenden 7 months ago on Google
( 3 out of 5 )

actually at the start 🙁

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