Princess Alexandra Hospital reviews

The post code on Google for this Hospital is correct, it will take you right to the hospital. It’s a decent hospital. Not particularly different from other NHS owned hospitals. Parking here is tricky. It is paid parking, the cameras catch …

Every time I go to this hospital it’s a very bad experience. I was admitted and caught the CMV virus from their inability to shield a patient or use basic hygiene and they caused induced liver and gallbladder and blood clot damage plus …

It was a best experience because of the great team. The whole hospital team was so concerned and supportive at every point of treatment. They treated me very professionally. So, well organised from start to finish. Staff was so friendly & reassuring. Excellent facilities & a really personal service provided.

I give this hospital 5 stars as I has an excellent operation/stay
I was referred to a&e because I had stomach and back pain and after a long wait in a&e I was told it was my appendicitis. I had the operation the next morning …

I had a great experience yesterday. I went to the A&E and was sent within 10 min to be assessed by a nurse and have an x-ray taken. I waited roughly 20 min for both things. Once diagnosed, I was sent to get a plaster, for which I had to wait 15 min. All the staff was incredible and efficient. Big shoutout to them.

Have a big needle phobia, went in for a blood test and could not be more satisfied with my experience. I did nearly pass out but the lovely nurse helping me was so kind, understanding and comforting. Made sure I was ok by letting me stay in …

Very long wait times. Doctors never want to get to the bottom of the issues, very impatient to discharge without getting to bottom.of the problem. Despite waiting 12 hours or more staff discharge you unless your dying and do NOT get to the …

I’d live a -5* review if possible. Still here after 6 hours of waiting. They seem to don’t have any appetite for the patients. People are leaving after they see the nurse because the waiting time is very long! Can’t explain how terrible it …

Fantastic service today! Although every gp surgery send their patient to emergency room, these heroes stepped up more than excellent to the job! Hats off to everyone working there! Always with a smile on their faces as well.

This is the worse A&E experience ever. After waiting 3 hours with an admission letter from my GP, to be seen by the nurse, she sent me to UTC where the waiting time was 190 minutes. I have been seen over there very quickly and the …

10/10 for the great service of all the staff I encountered this Sunday. The appointment was prompt and the radiographer and her sidekick were really lovely. Absolutely nothing to fault. Thank you very much.

Not that I want to be here again.
But from the moment of my assessment, its been a 1st class experience again at Princess Alexander hospital. …

There’s a lot that could be better in this hospital. The one thing that you wouldn’t find better is the staff especially the nurses and doctors. These people deserve every penny they earn and a lot more besides. Ruvimbo a nurse in ED is a …

Not such a good experience at a&e night of the 25th/26th. Understand the short staff due to the time of year, but the lack of control within the waiting room from swearing drunks to intimidating youths, laying on benches charging their …

If I could leave no stars I would, my experience was horrendous. Was not looked after and left in more pain then when I went in. No one came to check on me I got my gf to go to find help but no one would come over to me. I self discharged …

The paediatric hospital at this hospital is the worst you could take your child to. I’m black and I can tell you that the black doctor we saw there is one I pray that I never come across again. He had a very bad attitude and showed zero …

My daughter was sent to A&E from an out of hours doctor. She was seen really quickly and sent straight through to resus all the doctors and nurses were lovely and really put my daughter at ease. We were then sent on to Broomfield hospital where I can’t say we received the same level of care unfortunately.

Well done Harlow hospital 28 hours for a 98 year old lady to still be in A&E and she went in after a fall where she hurt her arm then they allowed her to fall out of bed during the night she now has a bleed on her brain, if that’s not …

Absolutely worst experience of my life. I’m seriously trying to move to avoid this hospital again in the future. I’ve had 2 botched births here which resulted in emergency c sections that could’ve been completely avoided, and treated …

Worse experience giving birth at this hospital; was told there is limited staff on labour ward, waited 3 days to give birth after my waters had broke on day 1. Caught sepsis due to the hospitals lack of abilities. If you are planning to give birth, look elsewhere.

Today I had an appointment in Womens Health with a consultant gynaecologist. As this was my first ever visit to The Princess Alexandra Hospital I wasn’t sure where I was going, without even having to ask a member of off duty staff asked if …

signage and directions in this place are terrible.
different standards appear to be partially implemented across the estate.
standards (such as colour coded areas, block names, ward names, letters and …

The worst A&E child care unit in UK. Ridiculous waiting times 6 hrs on average. Central Heating not working, and appalling diagnosis and rude staff.

Concerns me greatly when a lady over 90, who has nt eaten properly for days before being admitted to hospital and had nothing for the four days in hospital cos she felt so sick on the antibiotics and who has had chronic diarrhoea for the …

I am here already 6 hours under the pain:
2 doctors have seen me 1.30 pm and said to wait, after 1,5hour I have done blood test, after 1 hour blood pressure. Reception said I need to wait for blood …

A&E is a joke!!! Waiting for a long time to be seen by a doctor, they call the same person more than 5 times. She came and waited in between more than one hour. People with broken limbs waiting more than 3 hours. What kind of trust if you can’t trust at all.

WORST HOSPITAL EVER. I am 8 weeks pregnant came for pain on my lower abdomen and they made me wait in the urgent care department for more than 6 hours. I was extremely tired, hungry and pain on my stomach and headache. Would never recommend it to anyone. WORST EXPERIENCE WITH HOSPITAL IN MY LIFE

I could write a book about the shambles that is this hospital, from the impossible parking, being discharged accidentally having been told I could have MS/MND/Parkinson’s (or maybe more than one of them!) from a doctor who couldn’t care …

Late lunch at 4.30 tasteless vegan burger with wedges n beans followed by bread n butter pudding running tasteless custard. No halal food available in the restaurant. Plastic containers wooden cutlery..I was 😫 sick
…and the runs..really bad flatulence… …

My daughter was taken to PAH Sunday morning.
She had been vomiting for about 12 hours, and had a very bad headache.
She is 16 weeks pregnant. …

I was admitted on Tuesday 29 November with a high iratic heart rate. The speed that the staff in A&E treated me I believe saved me from a stroke even life I was put on A&E Red ward then transferred to Fleming on the Wednesday discharged …

Oh how I laughed. The minute you enter the grounds of the hospital, the parking meter counter starts. After doing more laps than Lewis Hamilton around a race track, I finally found a space to park after 35 minutes. I was 2 minutes late for …

Update one year on – parking still completely shocking. 9:30am and not a space to be seen. Carparks that were added are for staff so visitors still fighting for spaces like pigeons fighting for a scrap of food. …

Horrible experience as pregnant woman. I waited 7 hours in terrible abdominal pain and all they did was to take a blood pressure took some blood for test which I didn’t even got results for and some urine sample . They hold me there for 7 …

excellent hospital..clean ..quickly seen by staff..facilities top notch
makes s a pleasant change compared with some other i ve visited

Avoid avoid avoid! They damaged my grandads kidney by inserting a cafeter incorrectly. They then sent him home only for him to collapse in pain 48 hours later and have an ambulance return him again

I spent 6 weeks on Ray ward and cannot find adequate words to describe how hard working, caring and dedicated all the doctors, nurses and staff were.
They are truly wonderful people and I honestly feel it was a privilege to have been cared for by them all

Took my baby to the children’s A&E one elderly nurse very horrible and forceful giving my daughter medicine
Was also very rude because the medicine she gave my daughter made my daughter be …

I can not express enough how thankful I truly am for saving my father’s life from a combination of neumnia and sepsis one again, thanks to the truly fast amazing service from the whole team including paramedics I still have my father and my …

Fantastic hospital and exceptional staff.
When my dad was admitted they took such amazing care of affection.
Thank you from the bottom of my heart.

Amazing care by the day care team in the Endoscopy Department. All the nurses were so kind and considerate. The consultant Mr Mosea was very professional, friendly and reassuring. …

Absolutely useless hospital. Avoid at all costs. All the staff, whether it be consultants, drs , nurses are clueless and not interested in helping patients. People are left in soiled bedclothes and pads are put on so they don’t have to get …

Have only praise for all A&E staff who dealt with my dad .
Was seen attended to quickly from being triaged , having tests and CT scan done .
Thankyou😊 …

Two Year old daughter , Went there with fever, Throwing out & Diarrhoea. Waited from 08PM until till 01 AM, Doctor not seen yet. How can you expect a child to be there for that late at night , with No food , drink or sleep. Poorly organised …

Wait 20 HR for a bed to be left helpless, none of them ” doctor” do there job there nor seems to care , the log in staff are nice but don’t actually help in anyway and other than that terrible if you have to drive 7 hrs to your next hospital I suggest you take the trip

After going everyday for a week waiting 4 hours each time they performed my Surgery very well two months ago now food has got better but mental health there not that great even after suicide attempts they are still not very well

This is based on my experience on Wednesday. Normally I don’t moan as I know the NHS are rushed off their feet.
So after calling 111 due to pain and bleeding I was told I needed to get to the …

This hospital is fantastic. My husbands always there having things done.
On Monday I fell over something in the park and broke my wrist and the service has been amazing. Thank you PAH your staff are fantastic

Julie from a&e done a superb job and made me feel very safe and looked after. Got sent home with medication and hoping for a swift recovery
The wait time was horrendous but not the staffs fault. Would have been a 5 but …

I want to say the biggest thank you to all the staff who work at Princess Alexandra Hospital, my mum was taken into A&E after breaking her femur bone and was incredibly stressed especially as she doesn’t speak English, the staff were …

I have been with my Wife at A&E since 5am waiting for medical attention, we were attended by the ward and like almost everyone who is here and some even arrived here before us who, after being seen in the ward, returned to the waiting room …

Worse hospital. How come they nevrr investigated for poor quality of treatment and super rude staff.
Shame on you guys.

When I arrived at the A&E entrance 9.15am 23rd of March 15 minutes later I was at the Urgent Care Center. The surgeon saw me in a short time, and started the treatments same time. …

I walked into A&E with chest pains, and only waited for 15minutes had blood pressure checked and E.C.G all OK
But stay there for 4 days having tests. …

went to A&E and it was super organised and yes it took some hours but A&E usually does. Everyone was super lovely and helpful.

Fabulous experience today. From entering A & E, triage, UCT dept, X-ray and out in just over an hour. Saw a fabulous nurse called Caroline (or Katherine – I’m terrible with names) very understanding, explained my results impeccably and a great personality. Almost made it worth it to have a torn rotator cuff but not quite.

The Princess Alexandra A&E team saved my 20-month old son’s life… with incredible team-work, expertise, and quick and serious response when his lungs stopped functioning. I can’t thank them enough – teams from various departments rushed in …

10/10 – so helpful and got me a quick appointment by Paul. Wish there was more like this. Polite & caring. Highly recommend!

I have always been well looked after here, staff are always courteous and helpful.

Child emergency services rubbish, after 5 hours waiting with my 2 years son then back home no seen doctor , they are such time waster , some of the staff been by mobile phone all the time , no one response unfortunately, managment need to be do something there, This is a the child emergency not adult,……

Avoid like the plague!
Refereed there Oct 2021
Consultant wasted my time, radiography dept cancelled three scams with last …

Not enough doctors, never spend less then 5 hours waiting. But people do what they can. Need more parking

An absolute horror show of a children’s A&E. Seemingly only one doctor, a lot of nurses that stood by and did nothing while one mother struggled to deal with her baby projectile vomiting, and five hours later we didn’t even make it to …

For all the 1 star reviews, I appreciate you haven’t had a pleasant experience but you need to appreciate just how busy the hospital can be. You aren’t the only patient waiting to be seen. I get that nobody wants to wait hours to be seen …

MY APPOINTMENT WAS ABOUT 20 MINS LATE. HOWEVER, I HAD AN AMAZING EXAMINATION WITH THE NURSES AND DOCTOR (GYNECOLOGY DEPT). THEY WERE EXTREMELLY FRIENDLY AND CARING! 5 STARS TO ALL OF THEM!

THE ABSOLUTE WORST!!
Called 111 about my nearly 2 year old, as he had a high temperature of 39+ for 3 days straight. Not eating, drinking or even moving. He just laid there in and …

I went to A&E yesterday ALL staff I encountered were absolutely fantastic, supportive, friendly and professional. My unpleasant minor injury was dealt with shiftly (two hours in and out). Can’t thank you all enough, amazing staff and a outstanding hospital

I stayed 7 days in this hospital and one star is more than enough to them… (Kingsmoore Ward)
>> I have had severe conditions since 2015 and I know every phase and condition …

I went to visit a relative in PAH today. My relative had dropped something behind the mobile bedside table/Locker.
I moved out the locker to reach the item and was seriously shocked to find …

Terrible experience with your Ophthalmology department. I have a referral to your hospital. Number on my referral I’m calling has 4 options and lot of useless covid information on an automated system, but nobody picks up the phone! I tried …

A huge thankyou to all the staff at the eye unit. I took my 84 year old father there yesterday to have his double vision checked out and from the moment we arrived there we were treated with the utmost kindness, patience and …

I had to attend a&e yesterday morning after being in severed pain for weeks. My gp prescribed medication and nothing had worked. I arrived in a&e and the receptionists were so welcoming, I was almost immediately seen to by the streamer who …

Probably the worst experience of my life, waiting 3 hours for my medicine then waited another 5 hours to see a medic, had to swap waiting rooms 3 times, because there wasn’t enough space, to then have to sit on the floor for the majority of the time, this hospital is an absolute shambles

Endoscopy Department.
After trapsing the hospital grounds to give evidence of my blue parking badge, eventually checked into the necessary dept. …

17.03.22 my partner and I came in last night at 10.20pm and its now 7am the following day. Receptionist is so polite and amazing lovely lady with glasses gave us tea and biscuits because the wait was dreadful. We’ve had yo wait 8h to be …

Princess Alexandra Hospital (PAH) provides great services for the wider community. We are proud to be the closest pharmacy to PAH. We provide most of the emergency out of hour prescriptions for them.

Can’t say about other departments but the children’s A&E is an absolute nightmare!
Doctors and nurses walking around and drinking coffee and loughing. …

Came here with a young woman in the middle of the night. She was alone and in severe pain. We had to uber it. Came to A&E and they could clearly see that she was weak and distressed. Her head was pounding yet they told her she had to wait …

As much as I respect NHS, A&E department is absolute disgrace. I have been waiting for 13 hours to be seen by doctors last Friday, from 8pm until 9am next morning, with no food apart from crisps from their vending machine and no sleep at …

The staff were friendly,helpful and very efficient.they linked with my doctors surgery and made a very stressful period less painful ,well done N.H.S we are so lucky in the u.k to have such a brilliant facility which most of us take for granted and do not really appreciate.