Total Reviews 45

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    21
  • 4.0
    5
  • 3.0
    4
  • 2.0
    3
  • 1.0
    12
Makro UK reviews breakdown:
Google
3.4
45

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45 Makro UK reviews on Google

JS
John Smith 7 months ago on Google
( 3 out of 5 )

This is a difficult review as I haven’t been to Makro since it was taken over by Bookers some years ago and the range of products has changed considerably, so its difficult not to compare. As I understand it you still need to be a member to …

RG
Rob Gaymer 7 months ago on Google
( 1 out of 5 )

Worst customer service, never acknowledge you while you wait at the front desk. Deliveries never get delivered I have to go pick them up.

KL
K L 7 months ago on Google
( 3 out of 5 )

Really gone downhill the last few years, poor customer service and most the staff don’t seem to want to be there or have an interest in helping customers.

RW
Rob Walster 7 months ago on Google
( 1 out of 5 )

The store has has deteriorated in.the amount of goods stocked over the last 3 years . Benefits of being a Gold Card Member have been eroded to the point of non existant. …

TJ
Tony Johnson 7 months ago on Google
( 5 out of 5 )

I love this place because it has a huge amount of parking and it’s well spaced inside. Everyone loves the sweet isle as it take you back to when the local shop had all of the penny sweets out and you would fill your little paper bag up. On …

GM
GBCA Manager 7 months ago on Google
( 1 out of 5 )

My online business account was moved from Booker (Chelmsford Branch), where the service and deliveries were excellent, to Makro (Rayleigh Branch) and since then I have had nothing but problems. Out of the blue my online ordering for …

CM
Claire Meeson 7 months ago on Google
( 1 out of 5 )

Children under 16 not allowed in store…does this include babies in car seats?? Really? I’m a breastfeeding mother, so I have to bring my baby with me. To be told I was not allowed to bring my baby in is absolutely ridiculous. I needed to …

CT
Carol Treadwell 7 months ago on Google
( 1 out of 5 )

Sad day. I know that covid 19 is dangerous and that we allneed to take care. But brought my 90 year old parents for an outing. But only 1 card holder + 1 can go in. No exceptions made. Not the end of the world but sad. Just a shame. No shopping for us today

DC
Doina Crancher 7 months ago on Google
( 2 out of 5 )

Macro used to offer a great delivery service and if there was a problem and you phoned, they’d deal with it politely and efficiently, it was excellent service. Unfortunately now you can’t phone them directly, you speak with somebody who …

AT
Aimee Taylor 7 months ago on Google
( 1 out of 5 )

Not allowed in with anyone under 16, so couldn’t actually enter the store. It’s ridiculous, no other shops have these restrictions, are they actually expecting me to leave my 8 year old home alone or in the car if I have no one to watch her?!

MT
Mark T 7 months ago on Google
( 2 out of 5 )

Makro has fot progressively more expensive more than supermarkets

SD
Steve Dowding 7 months ago on Google
( 5 out of 5 )

It had what I wanted. Large selection of goods for businesses.

PJ
Paul Jupe 7 months ago on Google
( 4 out of 5 )

Not as good as it used to be a few years ago im not sure that the bookers take over was for the best as a lot of the lines that were stocked a while ago have sadly dwindled away to nothingness for example where have all the electrical items …

SB
Sarah B 7 months ago on Google
( 1 out of 5 )

After travelling to Makro for the first time in months I arrived to be told that my child was not allowed into the building because they are not letting people in who are under the age of 16. An utterly ridiculous policy. Will look into using another supplier from now on.

NL
Nigel Lewis 7 months ago on Google
( 1 out of 5 )

Not what it used to be. No fresh fish, no electricals, half the floor size it used to be, no Argentina beef etc….., in summary a lot smaller range with fewer options.

VP
Vicki Pearce 7 months ago on Google
( 5 out of 5 )

Great store.

FP
Filipe Passeira 7 months ago on Google
( 1 out of 5 )

I shop here every Thursday during the lockdown I close my business for 6 weeks now as everyone getting back to normality we back open but because I have my 6year old son with me as we both parents work and kids off school I cant shop in …

GW
Gareth White 7 months ago on Google
( 5 out of 5 )

Thank you to the staff at this store today, but particularly to Anthony (the first aider) who was a great help when my son hurt his hand under a trolley.

K
Kevin 7 months ago on Google
( 5 out of 5 )

I usually travel to various Booker stores then found I could use my card here because Booker own them. It’s so big with such a big selection that I’ll be using them from now on.

KH
Keely Hook 7 months ago on Google
( 4 out of 5 )

Makro store it self not so great to go around now that it’s just foot etc, used to be alot better when had a variety of things to look round at. Often pop there for the cafe though, cheap and good x and the free drinks are a bonus x

LP
Lyndsey Pickering 7 months ago on Google
( 1 out of 5 )

Very disappointed with makro, shop here regularly, turned away for having a child with me who was sitting in a trolley, I totally understand certain restrictions regarding covid however a child sitting in a trolley is doing no harm, so no children under 16, in my opinion is a little over the top.

SF
Steve Farmer 7 months ago on Google
( 3 out of 5 )

Staff great but not the shop it ever was… cafe hardly open .. no TVs or anything that it used to have … did love the old store !!!

JW
John Woodward 7 months ago on Google
( 2 out of 5 )

Called in for some Christmas drinks and food DRINK FORGET IT Bells whiskey £25 – Asda £16 Bailey cream £8 dearer in Makro so walked out thanks

GE
Geoff Edwards 7 months ago on Google
( 5 out of 5 )

Lovely clean warehouse. Use it alot there meat products are second to none.. And very sensible prices….

PS
Peter Sedge 7 months ago on Google
( 4 out of 5 )

Large cash and carry site with good variety of items for most business needs.

SM
Sue Mitchell 7 months ago on Google
( 5 out of 5 )

Great stuff you have to be a member and it’s fully wheelchair accessible their meet is simply divine

RB
Razvan Boca 7 months ago on Google
( 5 out of 5 )

Staff ready to help and not busy at anytime

SG
Sean Ghent 7 months ago on Google
( 5 out of 5 )

Great range of products and Affordable prices with friendly and helpful staff.

CS
Christine Sherwin 7 months ago on Google
( 5 out of 5 )

Telephone staff extremely helpful, pleasant and easy to understand. Any problem and they will deal with it at the best as they can. Thanks.

CC
Colin Churchman 7 months ago on Google
( 1 out of 5 )

Went there this morning I’m regular customer actually went to do my daughters shopping as she runs a business and works long hours got turned away because it was her name on card didn’t go to there to hoard just to get what she needed it seems now Makro are picking and choosing disappointing drove there for nothing 🤔 …

JA
joanne annesley 7 months ago on Google
( 5 out of 5 )

Good range and competitive prices with helpful staff.

AS
Ashley Scott 7 months ago on Google
( 1 out of 5 )

Can’t believe under 16s are still not allowed in store!!??? What an absolute joke!!!

RM
Ray milbourn 7 months ago on Google
( 5 out of 5 )

Nice site with friendly staff just like old times

JH
joe honeyands (teamhoneyands) 7 months ago on Google
( 4 out of 5 )

Great if you need 8 pints of ketchup…

DK
David Kourides 7 months ago on Google
( 5 out of 5 )

Very good service and always find what I need👍 …

SC
Stuart Cordery 7 months ago on Google
( 5 out of 5 )

Always helpful even with the problems we have in these times.

MN
Memerino no 7 months ago on Google
( 5 out of 5 )

No kids allowed – Great stuff!

TA
T.I. AHMAD 7 months ago on Google
( 5 out of 5 )

Staff are friendly easy shopping experience

JM
Jenny Miller 7 months ago on Google
( 5 out of 5 )

Never too busy
Staff very helpful

HM
Helen Moody 7 months ago on Google
( 3 out of 5 )

Nothing to say – it’s somewhere to buy toilet rolls!

MB
M Basit Azeem 7 months ago on Google
( 5 out of 5 )

Good shopping spot.

KB
Karen Bowles 7 months ago on Google
( 5 out of 5 )

Had everything I went in for

VM
Val Morgan 7 months ago on Google
( 5 out of 5 )

Very good

PH
pete haygarth 7 months ago on Google
( 4 out of 5 )

Good tip and load

BB
bunny boy 7 months ago on Google
( 5 out of 5 )

Got everything

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