Metro Bank reviews

Absolutely amazing, card was issued on the spot and staff were very friendly. Enrico especially, made me a nice cup of tea which I am very thankful. Highly recommended.

Highly recommended! We had a great experience at Metro bank in Putney – the all process of opening an account was extremely quick and the customer service and knowledge of the product was outstanding. Thanks to Nayera and Enrico for the great job!

Very quick and easy service, much faster than Lloyds bank, easy to use change machine, friendly service that help with any issues and get the job done quickly, all in all great bank

Really helpful with customer service, came in 10 minutes before close and still was able to sort out my online banking

New Account Open Today, Best Service I’ve Experienced In Any Bank.

Big Props To Rico For Helping Me Out Today. Great Man

Amazing speed and thoroughness. We where able to open 2 savings and cash accounts very thoroughly.

I came here to open within one day my account in jus my 15 minis open bank it awesome experience with Mr Enrico and staff

Really good customer service. The workers are really helpful and nice.

DO NOT OPEN A METRO BANK Bank Account

Metrobank are dreadful. It is impossible to do simple things other banks can do …

Was super helpful with request.
Efficient and friendly as well as cautious with sensitive information.

Thanks to the putney team especially for the staff Enrico for being really nice and helpful thanks again.

Great service by Sian, much better than the Wimbledon branch

very good service, card was issued on spot

Called Metro Bank to ask if I could make an appointment for adding a signatory to my account. They informed me that they dont make appointments and I could walk in any time. Once we got there they basically told us that we needed to wait …

I just relocated to London and I needed to open a new bank account quickly so I could sign a contract to have internet access for my flat in London. …

Very good service all the time

Banked with business account. Metrobank could be much better:
– the wait
– too many people and only the one person who can actually help …

Super friendly, knowledgeable professionals helped us open an account and we walked out with working debit cards on the spot!

A great bank , 7 days a week opening helpful staff

I’ve been very impressed with Metrobank after recently switching my bank to them. Both their current account and business account services are much improved form my previous HSBC and the staff are always friendly too. Plus weekend opening; a very appreciated and liked bank!

They are very helpful , branch manager Alex and my business manager Carl were very very helpful , as well as Elizabeth who is customer assistance very polite very welcoming. If you want a bank which gives you more than other banks , it is metro bank. They did not pay me to put this comment 😂, this is my own experience
Adem …

Ravi at the front desk has provided us very good and professional customer experience. Keep up the great work!

I had a great experience today with opening a new account at putney branch. Process was much easier with the help of Elizabeth, she was so helpful and friendly. Thanks Elizabeth for your great help.

The best interest rates and service so far. Welcoming and responsive staff. Every time I have to take or put money on my account I come here. No long queues or complications. Recommended.

Very bad experience, nobody know how stuff work, seems all interns work here, wasted 2 weeks to open an account.

Pleasant junior staff with no communication skills, maybe good for basic banking, nothing beyond that.
Tried to make a complaint, after 45 min wait, got disconnected

I had a great experience with Metro Bank in Putney today!After being denied by several high street banks because I have only been in tje uk 4 months, Liz and Alan managed the impossible and got me my current account.The went though a lot of …

V helful

Very organised and customer caring store. All the team are polite and friendly. Didn’t have to wait walked straight in and was seen by a lady called Christine. Who was very polite and welcoming. 😊😊 …

Very nice service

My request was dealt with according, but this branch seems… errrr a little unprofessional but still decent service

Manger and all staff is very helpful best service ⭐️⭐️⭐️⭐️⭐️

Quick and efficient banking always helpful making it worth while to visit rather than do it online

Great experience. Manager and all staff extremely helpful and efficient.

Putney branch is the best

Staff very kind and helpful, specially Mills.

EXCELLENT SERVICE

Very poor customer service

Thank you Elliot! Fantastic store.

Good servese

Poor customer service

Love it