Moorfields At Ealing Hospital reviews

Amazing experience. Excellent child friendly care. They had welcome packs for my child with crayons and puzzles. Not overly packed so was seen swiftly. Constantly cleaned and tidied. Best service from the NHS. And super kind, professional with clear advice.

I had cataract surgery on the 14th of February 2023 this year. I would like to take this opportunity to thank all the team that worked only during my day surgery there and praise the results of it. Prior to surgery, my right eye was like …

Will give 5 STARS for the doctor and nurse who saw my 96 year old mother on the 20th February in the glaucoma clinic. Will give 0
stars for the man behind the reception desk, wrong man in that job 0 stars for the shameless lack of snack and beverage machines, they were out of order last April? disgrace.

Polite staff, both on phone and in person.

VERY long wait times during appointments – I’ve been twice in the last year, and …

Thanks to Doctor Housni and the rest of the team at Moorfields. I’m so happy with the results of my eye surgery! Many thanks.

My elderly mother was made to feel very comfortable by the staff. However when trying to collect her prescription she was told she has to wait an hour as they were on lunch. I appreciate people have to eat but would it not make sense for …

I had a cataract operation in September 2022 and the result was a joy. I didn’t recognise myself in the mirror – I looked sooo old. The colours and shapes are so vibrant, and I can see clearly for a long way. All the staff were very helpful and kind. I would recommend having eye treatment here.

I have been under the care of Moorfields at Ealing for about 5 years now when I was given the choice of where to refer to. I picked it based on Moorfields reputation and, although a fair drive for me, the experience has always been worth …

I had an appointment at this centre and was treated by a staff member named Diptu Ghale. Ms Ghale made me feel very uncomfortable on the basis that she displayed very unusual behaviour upon learning my vaccination status. I informed her …

Very difficult to get to due southall traffic, tedious 20mph speed limits and nevwr ending Bus lanes on Uxbridge road (Not the hospital’s faults but still annoying) …

Great staff and great care from everyone involved in my mother’s cataract operation. Thank you!

My brother and I were treated very rudely by a female member of staff who is already named twice on this reviews page. My brother is autistic which I explained to her but she was still being very rude and impatient. Have sent a complaint to head office awaiting a response xx

Absolutely disappointed by the service I received. I woke up early and my daughter had missed a day of school in order for an appointment for her eyes. The moment we entered, the staff did not greet us or help at all and we had no choice …

On behalf of my grandfather who has been a patient here over the last few years, I can say our experience with the hospital has been great. Quick service, friendly staff and responding to any queries in a timely manner, I can say that my …

Everytime I have been to the eye clinics I have always had excellent service. All staff in reception, different clinics for different tests have looked after me perfactly with, care, concern and respect including the opticians who fitted …

Try to arrange appointments and cancelled appointments very difficult no one answered call

Disgusting horrible service was only seen AN HOUR AFTER THE schedule appointment

Was supposed to be having surgery here in 5 days. Have been in contact with them a lot this week ensuring I had all the right information. Have had to rearrange work so I can get a few days off (not easy when next week is half term). They …

I have had various problems with my eyesight (I won’t bore you with the details), and I’ve attended this clinic on numerous occasions. …

I have been to Moorfields about half a dozen times this year. On each visit i was fully informed about what they were doing, and why. The staff are very much experts in their fields.

Partner experienced Ageism Rudeness and waited one and a half hours, to be seen by a person with no experience

I’m giving one star for Emilia in the book Appointments .Very unprofessional
Not helpful at all . I had to call 6 times to try to book For my daughter ,and I couldn’t make it still . I gave up It’s a shame really .

Try efficient appointment system,no long waits

Rude receptionist staff with an attitude.

Best place for eye problem

RUDE!!!!!!!!!!

I was treated badly two years ago
Is it because …