North Middlesex University Hospital reviews

My experience of surgery here, as well as pre and after care, has been superb so far. My consultant is extremely informative, my surgery went well, and the nurses are really lovely and friendly. They put you at ease and you can have a bit of a laugh with them. The hospital is very clean and easy to navigate too.

The hospital is amazing and every member of staff is truly caring within paediatrics. I have had nothing but excellent care for my daughter. I appreciate the people here immensely. Thank you to everyone on Starlight Ward as well as Children’s A and E. You are all brilliant.

Was at an appointment earlier today, Really appreciate the support given by the team, Such lovely & caring staff. Thanks to all NHS staff. You are all wonderful. Very clean & tidy throughout. 😊😊😊 …

Arrived at a&e at 8pm, seen reasonable quickly as I am on chemo and not mobile and female.
However, no empathy by any of the staff initially and the place was filthy. …

Brought my 87 year old dad and waited around 2 hours at A&E after the initial registration Dr.Rosalyn Buckland saw us and she was the most caring, gentle, through and patient Dr I’ve ever seen. She sent us to all relevant test and kept …

I don’t know what happened but the people that are working here now are AMAZING.
You might have to wait a while but once the wait is over you will be treated …

Cannot fault this hospital, had a bad last night, my nearest hospital is PAH but as my husband and mum are under a consultant here decided to come here. A&E very busy and kept informed of the wait time. Was seen too quickly, cleaned up, …

Every time I’ve been to the walk-in urgent care centre of this hospital (for sore throats, strep, etc) the staff have been lovely. Yes, as to be expected, you do have to wait a few hours at times (what do you expect with a walk-in appointment), but as soon as you’re with the doctor they are thorough and efficient.

Frankly I’m saddened by the poor reviews of this hospital and the general rubbishing of the NHS. Sure, it’s not perfect but we will all miss it when it’s gone. I found the staff in the fracture clinic superb and helpful and recognise the …

brilliant hospital, yes a&e are stretched to full capacity but once you are cared for and seen through the chaos which some patients unfortunately also bring, the hospital itself is excellent. the care on the wards is so professional and caring. so much appreciation to our nhs hospital staff. Long may it continue 🙏 …

If they had 0 I will put it . Is the worst hospital to delivery your baby you have to wait hours someone to check on you . You have always to tell them again and again the same problem that you have. Also it’s not allowed more than one …

Had my baby here and the service was amazing with the maternity department everyone was really kind and welcoming. However had an appointment today for a jaundice appointment for bloody test and the doctors take 2 hours to attend to my baby …

The worst hospital. I was referred by the 111 doctor/consultant to attend A&E and to check for potential bloodclot. The nurse at A&E completely bypassed the 111 doctors consultation and letter and she put me down as flu, even though the …

Terrible. Was waiting for hours in extreme pain, couldn’t even stand or walk, just to be flogged off without even being examined or even a simple blood test !! When questioned , the doctor just went on a rampage about how the staff get …

Was referred by 111 after I deciced not to waste an ambulance and make why down to the hospital. The worst and emotional experience of my life. 5 hours waiting, in the end I had to walk. 5 hours sitting on those metal chairs not fit for …

I visited North Middlesex A&E on Tuesday 20th December 2022 at 6:15am having heart pain and it took them 5 hours before I was seen. After I was seen, they found out that I already had a heart attack and that 2 of my main heart arteries were …

Some of the most unprofessional members of staff a nurse called us in regards to a patient, who is not well and was allowed to walk out of the hospital, my mother who is elderly did not want to take the call and passed the phone to me as …

I know this hospital gets a lot of bad reviews and people make fun of it, and I have to admit I deliberately avoid this hospital when I can HOWEVER… My condition was extremely severe that I had NO choice but to come here, and I have to …

Mum was in over Xmas. Gastric issue then caught flu, probably in AE, why don’t they insist on mask wearing. Had to wait 18hours for a bed. But kept comfortable. As carer more information would have helped. Discharge took so long on Xmas I …

Very serious cut on my thumb. Seen by nurse ice. Very friendly and professional. Receptionist need to be a little bit more compassionate. In and out in 2 1 /2 hours. Not bad

It’s the second time when I’m here
And as well the worst experience of my life
They made me to wait 3 hours in pain just to get in touch with a nurse all she …

Triflin that a word I can describe this hospital. I had come in for stomach pain, the process omg was so long in emergency waiting area. I literally fainted, instead of checking up on me they had me wait for hours and hours( there were only …

Long time I’ve been in this hospital seem to me good hospital in every department bu t last night was there A&E 8 hours waiting in the end nothing wrong I was barely walking I told Dr I never come to A&E but waiting 8 hours and nothing …

They don’t even deserve a 1 star the receptionist have all mouth always rude and have so much attitude on patients who are obviously all there because they are not well. Where is there manners and to show some smiley faces to people where …

Worst hospital in North london long wait time staff are rude angry and my dad was abuse by a staff on the stroke unit . The staff refused to raise a safeguarding and my dad was on a dols. Poor knowledge of their own policies and procedures. Sadly in a state of an emergency you will have no choice it’s sad

My wife is under the gastro team for Crohn’s disease. They are absolutely terrible. When she’s in agony and can’t get out of bed you can’t even get a phone call back from them. The only person who can prescribe her medication is regularly …

Heemowtee is very thorough with explanations and instructions, and is nice and bright in personality. However, they made a big deal out of me being an ambulatory wheelchair user (Suggested it was a negative thing by asking why I would come …

Hands down the worst hospital I have visited in my life. I’ve been waiting 8.5 hours just to get an ECG report. A 93 year old patient has been left waiting for 10 hours and those much younger than himself are being seen. The receptionists at the A&E are more concerned about socialising than attending to patients👍🏾 …

i came to a&e with an allergic at 10am, i was sent to the wrong department and waited 2 hours for no reason, i then went back to a&e as the swelling kept getting worse and couldn’t go home like this, she proceeded to tell me i now have to …

My dad was rushed to this hospital with a severe bleed from his bowels. (I have always disliked this hospital, as previous poor/bad treatment with friends and family). However from the Ambulance crew, A&E and then staying 3 weeks as an in …

I visited this hospital yesterday. Pain management clinic 6.
I started to tell the doctor the history of my pain and then I said to him “they made an MRI for my back ..”, before I finish my sentence, the Doctor suddenly …

I visited this hospital today and attended the gastroenterology department. I was very impressed by the seamless processing by the receptionist with a kind smile, all the way through to the caring nursing staff, and the consultant who …

The children dep is horrible. The nurses are very unprofessional, our babies were crying and they were laughing loud and gossiping. Not to mention we have waited almost 3 hours to be seen, there was just one person in front of us, what did the doctor do for 3 hours I don’t know. Useless & unprofessional.

NHS staff in the departments I saw were brilliant.

Poor signage for pedestrians for the walking route if coming from Silver Street …

I had to stay the night in the Fit Zone, 3/3/23 where the doctors had to decide if I had to be admitted or not. The nurse (I wish I knew her name) took very good very care of me. I just wanted to leave a review to say thank you.

Stay away. Waste of time.
Called 111 to be directed there for an appointment since the operator said I needed to be seen asap – apparently they were supposed to be expecting me. …

This must be the worst hospital for parking. Disabled bays are few and far between with some so far from the entrance only people with wheelchairs can use them. My disabled husband has had to miss appointments because he couldn’t find anywhere to park.

A few years back, I had a rare breast infection, and I came several times there to seek help: they sent me home each time until I was admitted with full body sepsis. I almost died. Not sure why I went back today to seek help with another …

Could not fault the quality service received today. Every single member of staff did their job well and were super nice. A little wait in the beginning but nothing to sweat about. Very busy but the systems seemed to work. Very, very grateful and relieved. Thank you.

At 2:40 am I brought my daughter and 6 hours later the doctor saw my daughter and the nurse who took care of us was very rude. I will definitely find the nurse’s name and report it. And by the way, they said that the waiting time was 4 hours, we waited for 6 hours with my sick daughter.

My mother died in this hospital with an infection she caught at this hospital. Nurses lack of care is a disgrace and that’s not down to funding or the government its purely down to the staff. The NHS staff are striking for more money when they don’t deserve it. Your choice of profession but you are mot fit for the job

Discustiing receptionist workers , today i had 25/05/23 a call sayin from middlesex can i speak to ……. Ive replied saying its the daughter, shes sayin his appointment on the 30 it’s cancelled because the dr in leave.i mean the way she …

If i could give zero stars i honestly would. Today i went to the emergency department because i had a nosebleed and dizziness. I waited nearly 3 hours just to be seen by a doctor and a nurse tries to put a cannula on my hand but she had to …

Had to bring my wife twice in a day at the A&E for infection that also caused allergic reaction. Both times we’ve spent at least 3h until a doctor see us even though my wife had swelled face and was in pain. The doctors were very helpful and I would like to thank them but the waiting times of 3h minimum for an A&E is not right.

The woman on main reception as you walk in is SO rude. She will happily ignore a whole line of people, never says hello, barely lifts her head up when talking to you and then proceeds to go at snail pace with an attitude. I’m sure others will know who I’m talking about.

Hospital is good, doctors are amazing and some nurses as well.
I went to do my blood test and the lady who served me was in rush to leave the hospital. She was rude and zero patience. …

Fantastic porter!
My mum was taken to an xray by a porter of the name Ituna from Medirest (noticed his badge around his neck and glad I did as I wanted to express my gratitude, …

Triaging system is a disgrace and attitude of those triaging is disgraceful. Those with the most serious symptoms and those most in pain should always be seen to first. It’s not rocket science. If you see and hear someone in pain maybe it’s …

Disaster would be a great word to use for describing this place. Even one of their staff said this is the worst hospital I ever worked for then imagine how we feel! Waited over 10 months to be seen by a Doctor in this hospital! Doctor was …

This hospital and the stuff doesn’t deserve any stars wont come back again to this hospital never in my life and i will make sure to tell everyone about this hospital is catastrophe …

I love the NHS. This is my local hospital for the past 34 years and I never had a bad experience here. My family always got perfect care here.

We were in children’s emergency this morning. Although there is just patient before us, we have waited 2,5 hours. Just because doctors are changing shifts, current doctor did not see my daughter. First time I have been here absolutely rubbish hospital never go again!!!

Horrible system in hospital where information about patient doesn’t sink in and go through. Spending ridiculous amount of time explaining why you are here. Hospital’s members do not feel your problems because they don’t know nothing about you what is caused by the system. Nightmare

I went with my child to the children section and we waited for hours, there was no one there, how can I wait for hours? There’s like 30 nurses/staff yet no one does anything other than chatting and laughing while my kid is crying. Horrible service. Never seen such bad service in a NHS hospital before.

Very disappointed by the services.
(Not for the first time)
The girl at the reception just doesn’t know how to prioritise her task. …

This cannot be the worst service I have seen in the emergency area for children, they leave you waiting for 6 to 7 hours, it is a slaughterhouse, not a hospital because if you go to an emergency with a child it is because it is serious, …

Genuinely the worst hospital you will ever experience. I have no idea how are they still open, they should be closed down before more people suffer due to their astonishing incompetence.

North Middlesex university hospital. Is located of the A406. And also can be accessed from the great Cambridge round about and of fore street Edmonton. From my experience I’m in and out consistently. Inside the hospital has wh smiths, …

Never ever to this hospital again.
Waiting period is almost like a day.
No nurses and doctors came to visit us for 2 hours even we are inside on a …

Super busy due to chase farm hospital being downgraded so long waits. ANPR parking introduced and a pain so be careful. Blue badge holders have to register their car in main reception and then are free to park on future visits until blue …

Literally worst children care unit. The place is empty yet we waited for hours. The cleaning lady is rude too, the lady after us has a kid with dust allergy, she asked the lady to brush the dust after they leave if possible and she answered very rudely to her, I was shocked.

Helpful staff very kind and professional . Specially Fernando at the fracture department clinic 7 , with a good atitude and a wonderful person made me feel good and leave with a big smile
Thanks Fernando

I have arrived to this hospital at 13:20 with high blood pressure 182/118, and been seen my nurse only at 14:50 just to check my BP, which was still high. The nurse said that it is not very high, whereas in other hospitals patients like me …

I took my 18 month daughter to A&E with a wound to her hand and research since that visit shows they didn’t follow NHS guidelines at the time for basic treatment on arrival (including washing the injury).

Our hearts go out to Ellite, Yvonne, Abbey, Dr Rabecca, Dr Robson, Lilley and Thecla for looking after us and proud of all of you 💖….. Thank you so much for your care, you are all wonderful and special. Thank you for looking after me, my husband and everyone. Love from Mrs Helen Chiakle …

It depends on the department you go to. Based on previous experiences at this hospital (this is my local hospital) I would’ve given 1 star but for my experience recently I would give 5. Doctors sent me to Women’s ambulatory day unit (WADU) …

Do not drive to this hospital if you want to park and actually make your appointment on time. Not only has there been road works outside for the past few months which makes it impossible to get in to the hospital. The car park is so busy and has limited number of space considering the size of the hospital!! Absolutely ridiculous!!

Came here today for a GP referred x-ray. Despite it being busy, I was in and out in 25 minutes. Record time. …

Our hearts go out to Ellite, Yvonne, Abbey, Dr Rabecca, Dr Robson, Lilley and Thecla for looking after us and proud of all of you 💖….. Thank you so much for your care, you are all wonderful and special. Thank you for looking after me, my husband and everyone. Love from Mrs Helen Chiakle …

No star, horrible waiting time got there with my nephews just a few minutes before 15:00 sent to the A&R by my GP… and I am still waiting now is 22:00 over 7 hours and still counting. They did one test in every 2/3 hours hilarious system …

There are no words powerful enough to express my gratitude for all doctors and nursing staff for saving not only my life but my wife Lorraine’s also. We were both admitted on 13th November suffering from the RSV virus but I had a couple of …

This is by far the most wonderful A&E department at North Middlesex Hospital, the quality of care was second to none. I was seen quickly (in and out within 2.30 hrs) and treated with the upmost dignity and respect from the Consultant Sachi, …

doctors and nurses with good or razonable care. Bad food, little quantity. I’ve been 21 hours; with my sick little son and not even tea was served to me. I had to fight a rude woman in the kitchen to give my son some cereal with milk at …

My dad suffered a seizure last Thursday and was taken to this hospital. The doctors ran some tests and then sent him home on Saturday. They then called and told him that he has to come back and be admitted until Tuesday or Wednesday as his …

I have been in the hospital for 8 hours with my father in law. Who has kidney problems and alot of other issues.
We both have reached the point of ‘cannot take anymore ‘ after waiting all this …

I’m absolutely delighted to leave a review on behalf of my partner for London North Mid’s Lilac community midwifery team. Their exceptional outstanding care for my partner through out her entire pregnancy was amazing. …

This hospital is a shambles. I took my daughter to A&E and she was sent away after tests saying everything is fine even though she needed painkillers for the pain she was in. Also, the blood tests for children used to be a walk in service, …

Waiting time 3 hours and keep waiting thats not emergency and holding sample of urine 2 hours instead to be dropped off after making ur sample

Rude staff, got sent a letter Thursday and then a text Friday that I had an appointment on Monday and would be under general anesthesia. Called 4 times at various points of the day today to get through to rearrange. Not even taking into …

Unprofessional hospital get told I have a appointment and I arrive and then told the de cancelled it when I wasn’t told. Left sitting in a waiting room for no reason. No letters or calls to let me know of cancellation. Just found out also …