Musto average reviews all over the web

4.3
Total Reviews 80

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    52
  • 4.0
    16
  • 3.0
    5
  • 2.0
    1
  • 1.0
    6
Musto reviews breakdown:
Google
4.3
80

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80 Musto reviews on Google

MC
Mark C 7 months ago on Google
( 5 out of 5 )

Great staff and three weeks on, I’m very sure I was well recommended running shoes and gym shoes. The best fit I have ever had!!

BR
Black Rod 7 months ago on Google
( 5 out of 5 )

Friendly, knowledgeable and patient staff with both product and travel knowledge that they are happy to share.

ND
Nicolas Di Matteo 7 months ago on Google
( 5 out of 5 )

Great kit, really friendly staff. Super helpful.

WL
Winston Lindsay 7 months ago on Google
( 5 out of 5 )

This use to be my St Patrick retreat before covid friendly staff, and still serves Irish stew😋 …

MM
Malcolm M 7 months ago on Google
( 5 out of 5 )

All great store for quality outdoor clothes and gear. Really helpful staff. But very limited parking nearby. (It’s best to use the Sainsbury’s car park 500 metres away if one of the handful of spaces on the street nearby is occupied)

FL
Federica L 7 months ago on Google
( 5 out of 5 )

Great customer service, very helpful. Thank you

BD
Brian Durrans 7 months ago on Google
( 1 out of 5 )

I had excellent service from the running shoe dept last year so called them two days ago to check they had a good range of waterproof walking shoes in my size. Assured they did, I went along to discover the good range was only two, neither which I liked. Wasted journey. Will try elsewhere in future.

JA
Jan ALi 7 months ago on Google
( 5 out of 5 )

A very smart, well stocked store.

IT
Ice T 7 months ago on Google
( 5 out of 5 )

Very nicely laid out store with large variety of products and good stock. went in for some walking/hiking shoes. the staff were great – in particular Jaoquin who helped with answering our many questions and being of great service – …

AW
Andy Weston 7 months ago on Google
( 5 out of 5 )

Large new store at the Gunnersbury Station end of Chiswick High Road. Full range of everything outdoor clothing and equipment shoes etc. I thought that they had a really good choice on offer. Help and service from staff was good. I will definitely use the shop again.

P!
PHG ! 7 months ago on Google
( 4 out of 5 )

It’s good service, a good enough product range, given the space that is available. And enough price points for a half decent budget.

GB
Gwen Brewer 7 months ago on Google
( 5 out of 5 )

Lovely staff with a well stocked store. Staff are always on hand to help and show you what else is in store without being salesy.
I went in to buy a pair of gloves because I lost mine and I found these all …

DD
Dr Dillinger 7 months ago on Google
( 1 out of 5 )

Awful experience in store yesterday, knew exactly what I wanted so thought it would be a quick visit, but rude unhelpful member of staff made it time consuming and left me feeling disgusted. …

RC
Richard Crossley 7 months ago on Google
( 5 out of 5 )

The staff were incredibly helpful, especially as shoe shopping I normally find akin to one of Dante’s level of hells due to my funny shaped feet. The store itself has a nice, positive atmosphere that inspires me to go on more adventures …

WC
Will Chan 7 months ago on Google
( 5 out of 5 )

Always excellent service in this store. I feel like they have room to stock a few more things as there is enough space on the shop floor to. It’s never too busy as it’s location is on the less busy side of the high road. Ideal for click & collect if buying from their website too

AL
Alex Lewis 7 months ago on Google
( 3 out of 5 )

Helpful staff but the selection on offer is uninspiring and overpriced. If you need to kit up for an adventure i would recommend pretty much anywhere else. …

JH
Jo Harrison 7 months ago on Google
( 5 out of 5 )

Very good service!

GG
Gareth George 7 months ago on Google
( 5 out of 5 )

Friendly, knowledgeable staff as you would expect to find in Cotswolds. Nice new fit out. Good range in store from the basic for the first time DofE walker to the more seasoned walker. Good store to order stuff to as there are a few places near by you can park a car just to pop in.

MM
Mohsen Mosen 7 months ago on Google
( 1 out of 5 )

I chose a T-shirt today and a medal age gent Changed the price up front of me, when I asked about the reason what he done he had over reacted and said that was yesterday price. …

LP
Lily Pritchard 7 months ago on Google
( 5 out of 5 )

Love this shop
Great for outdoor clothing and equipment
Staff know about the stock and are clued up …

OA
Osvaldo Antunes 7 months ago on Google
( 1 out of 5 )

Need to change an item bought via internet (deuter bag) but they don’t have it so I was offered by customer service to go to Covent Garden instead. Customer service was also very unhelpful (go to Covent Garden or ask a refund). Not cool when you’ve paid £125 for a weekend backpack.

EN
Erik Nielson 7 months ago on Google
( 4 out of 5 )

They have clothing, footware, packs and a few bits and pieces to kit out a hike but lack the true camping gear that you’d want to see in person. The sales associates were prompt and helpful.

EW
Eddie Welch 7 months ago on Google
( 5 out of 5 )

Staff really nice..big selection of goods..spot on postcode..

MK
Mr K 7 months ago on Google
( 1 out of 5 )

Was asked 3 times to wear a mask when I don’t wear one I’m perfectly healthy, Instead of asking me what Im looking for and not accepting cash when that’s all I had. Instead Ordered directly from Berghaus online – Retail is falling apart

IS
Ian Simpson 7 months ago on Google
( 5 out of 5 )

Excellent outdoor shop: beware if you go in, you won’t want to leave without buying something; I had to buy an Osprey rucksack from the lovely Sylvie

AD
Anthony D’souza 7 months ago on Google
( 5 out of 5 )

Very helpful staff. I bought some walking shoes there.

AA
Ali Altinbas 7 months ago on Google
( 3 out of 5 )

Either staff were insufficiently trained or they have an inefficient system to process the exchange af faulty goods. It took 10-15 mins to exchange one item.

MN
Mark Neal (Mark Neal Photography) 7 months ago on Google
( 5 out of 5 )

Great staff there !! Put up with my constant questions about kit ! Helped me with choosing the right gear for my Torres Del Paine trek earlier this year !

TT
Twizard Twerlin 7 months ago on Google
( 5 out of 5 )

Great customer service and general staff attitude, good products and help always available.

MM
Misbah Mir 7 months ago on Google
( 5 out of 5 )

Fantastic customer service from friendly knowledgable staff. I can’t recommend or thank Carolina highly enough … she was brilliant! 🙂

GV
George Vallahis 7 months ago on Google
( 5 out of 5 )

Really helpful staff with info i asked and enquired. Also great selection and sale offers available as of this review.

DH
Deborah Hogarth 7 months ago on Google
( 2 out of 5 )

Have always had good experiences in CO but real jobsworth in store today. Got there in the end but made it hard to spend £250 in store.

TD
teeg drawz 7 months ago on Google
( 5 out of 5 )

Good selection of stock and very helpful staff. Would highly recommend.

RP
Rupe P 7 months ago on Google
( 4 out of 5 )

Nice place with helpful staff – though the range can be a bit restricted.

DP
deborah pliskin 7 months ago on Google
( 5 out of 5 )

Used runnersneed within the shop. The assistant was very knowledgeable and helpful

MU
Michael Underwood 7 months ago on Google
( 5 out of 5 )

Staff VERY helpful! Hungarian girl really made an effort to find a Mountain Equipment Wet and Dry Kitbag for me.

BR
Balint Regius 7 months ago on Google
( 5 out of 5 )

Great outdoor equipments, super prices

MM
Molly Morgan 7 months ago on Google
( 4 out of 5 )

Very helpful service – ordered online and picked up in store. Easy!

LF
Leigh Foreman 7 months ago on Google
( 5 out of 5 )

Great footwear staff, they really take the time to help you and are very kind and patient

LB
Lucy Byf 7 months ago on Google
( 5 out of 5 )

Very friendly and helpful staff

FP
Faro Pro 7 months ago on Google
( 5 out of 5 )

Outstanding! great friendly staff helped to choose exactly what I want.

SH
Simon Harding 7 months ago on Google
( 5 out of 5 )

Very knowledgeable staff – felt like I was in capable hands!

VV
Vojtech V 7 months ago on Google
( 5 out of 5 )

Good range of products, knowledgeable staff, reasonable prices

AB
Alpha Bravo 7 months ago on Google
( 5 out of 5 )

Customer service is second to none. Staff knowledge is top notch

W1
Will 1 7 months ago on Google
( 5 out of 5 )

A little expensive but had what I wanted. Very helpful staff

N4
niceguy 4242 7 months ago on Google
( 5 out of 5 )

very useful as i needed some outdoor clothing

LT
lennie thomas 7 months ago on Google
( 5 out of 5 )

Friendly and well informed staff and great range of clothing and kit.

BF
BOSTJAN Figek 7 months ago on Google
( 5 out of 5 )

Fantastic customer service. Very helpful staff.

PN
Pat Ndungu 7 months ago on Google
( 5 out of 5 )

Helpful staff and plenty of merchandise at reasonable prices

SQ
Sonia Quaresma 7 months ago on Google
( 5 out of 5 )

Good selection and very helpful, knowledgeable staff.

RB
robert byrne 7 months ago on Google
( 3 out of 5 )

There’s a really lovely friendly girl who works there but what I wanted to buy was very expensive.

AB
Andrea Best 7 months ago on Google
( 4 out of 5 )

Very helpful staff. Great purchase

BS
Bobby Singh 7 months ago on Google
( 4 out of 5 )

Helpful staff but was only shown the expensive equipment

BO
Ben Owen 7 months ago on Google
( 5 out of 5 )

Knowledge and friendly staff.

Tidy shop floor, so easy to find what you want

DW
Dominic Whiston 7 months ago on Google
( 5 out of 5 )

Excellent customer service. Great staff.

GB
Gemma Bassett 7 months ago on Google
( 5 out of 5 )

Very helpful staff, extensive products in stock

CT
Charles Trotman 7 months ago on Google
( 4 out of 5 )

Very considerate and knowledgeable service, would recommend

JF
Jennifer Firkins 7 months ago on Google
( 5 out of 5 )

Great products and customer service too!!

MR
Molix Rawdi 7 months ago on Google
( 5 out of 5 )

Best location and staff. Good level of professionals

GV
Giovanni Venco 7 months ago on Google
( 5 out of 5 )

Very helpful staff buying camp beds for reasonable prices

EA
Eduardo Alonso 7 months ago on Google
( 5 out of 5 )

Best shop and service in all Chiswick.

JB
Jim Bailey 7 months ago on Google
( 1 out of 5 )

Discounts are not what they seem to be. Don’t trust what you read in the shop.

MS
mike swingewood 7 months ago on Google
( 4 out of 5 )

Great products can be pricey though

AS
aman singh 7 months ago on Google
( 5 out of 5 )

This is our favorite place for outdoor shopping
All big brands are there

DS
Dinesh Selva 7 months ago on Google
( 5 out of 5 )

Very friendly staff and good service

LH
lins hannam 7 months ago on Google
( 5 out of 5 )

great assortment , friendly staff

SA
Sohail Ali 7 months ago on Google
( 5 out of 5 )

Friendly service and very helpful.

UK
Usman Khan 7 months ago on Google
( 4 out of 5 )

Large store with everything that you need. I like this place!

CG
Christine Gordon 7 months ago on Google
( 5 out of 5 )

Great knowledgeable team

NK
Navaneetha Krishnan K 7 months ago on Google
( 5 out of 5 )

Lots to shop. Friendly staff.. lot of varieties and choices..

BB
big bang Raj 7 months ago on Google
( 5 out of 5 )

The customer service is very good 😁 …

SC
Stuart Cooke 7 months ago on Google
( 4 out of 5 )

Medium sized store away from the main shopping area of the High Road.

CB
Charlie Brown 7 months ago on Google
( 3 out of 5 )

Generally expensive but nice quality

AM
Atef Majed 7 months ago on Google
( 4 out of 5 )

Wide selection and nice staff

KP
Ken Peters 7 months ago on Google
( 4 out of 5 )

Good service from knowledgeable staff.

CP
Charles P 7 months ago on Google
( 3 out of 5 )

Good outdoor store – mostly high-quality outdoor clothing

RW
Richard W 7 months ago on Google
( 4 out of 5 )

Very good range but pricey

G
Gilles 7 months ago on Google
( 4 out of 5 )

Nice store, lot of choice.

JC
jerome cardon 7 months ago on Google
( 4 out of 5 )

Out of the way, good parking, good customer service

H
Hass 7 months ago on Google
( 4 out of 5 )

nice clothing sometines they got nice deals

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