Nu-Heat average reviews all over the web

4.5
Total Reviews 61

Average reviews from all platforms

Average Rating 4.5

Average reviews from all platforms

  • 5.0
    52
  • 4.0
    1
  • 3.0
    0
  • 2.0
    1
  • 1.0
    7
Nu-Heat reviews breakdown:
Google
4.5
61

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61 Nu-Heat reviews on Google

BR
Ben Richardson 7 months ago on Google
( 5 out of 5 )

I’ve been absolutely amazed by the exceptional customer service provided by Nu-Heat particularly during a global pandemic!
Better than John Lewis! …

BM
Bob Mansfield 7 months ago on Google
( 5 out of 5 )

As a retired Nu Heat Installer we had no hesitation when choosing a heating system for our self build house. Their local area manager Ian Weatherstone listened to our needs for a complete heating and hot water solution utilising renewable …

MB
Michael Boyes 7 months ago on Google
( 5 out of 5 )

Really good company, I’ve done the Electrical Installation of a couple of Air Source Heat Pumps systems on behalf of a local heating engineer through Nu-Heat, credit to John the commissioning engineer from Nu-Heat he’s always been helpful …

SS
Steve Simpson 7 months ago on Google
( 5 out of 5 )

NuHeat supplied our underfloor heating system 8 years ago. Through no fault of theirs, we have had some issues, but Sarah-Jane at NuHeat has been brilliant and helped us resolve the issues. We are really grateful, thank you.

RS
raj s 7 months ago on Google
( 5 out of 5 )

John visited me today to commission my air source heat pump. What a great guy. Very polite, extremely helpful, we had a couple of teething problems which he resolved & didn’t leave until he was fully satisfied. We felt that we have a great …

TW
Tom Wills 7 months ago on Google
( 5 out of 5 )

If we could give more than 5/5 stars we would. Our experience with Nu-Heat has been overwhelmingly positive so far. We had problems during our installation caused by a rogue installer (not affiliated with Nu-Heat) and Nu-Heat managed the …

MR
Matt Roe 7 months ago on Google
( 5 out of 5 )

Nu-heat are very professional and always there to assist with any issues as we had a few and they were very quick to help with them. I have had the whole downstairs fitted with Lo-Pro 10 which is a great option for those renovating. We will also be using Nu-heat for our extension coming up next year.

IG
ian griswold 7 months ago on Google
( 5 out of 5 )

Nu heat, who supplied all of my ground source heating kit have been great at every stage of the process. Very thorough design and implementation documentation, staged deliveries on time and when kit was damaged by the delivery driver …

LT
Leon Thompson 7 months ago on Google
( 1 out of 5 )

We had a wet UFH system installed by a Nu-Heat engineer over almost 3 years ago costing many thousands of pounds in our open plan kitchen and dining area. It has never worked properly. I’m always getting fobbed off by the engineer, valves …

GB
Gareth Burgess 7 months ago on Google
( 5 out of 5 )

I am an all trade developer with in-house Electrical certification and needed a Heating company that could design, supply and commission Air Source heating systems with UFH for my new developments. NU heat have been outstanding from start …

RM
Ryan Morris 7 months ago on Google
( 5 out of 5 )

We have been an installer for Nu-Heat for a number of years now and can say that the customer service and technical knowledge is to a high standard.

JD
James Dodd 7 months ago on Google
( 5 out of 5 )

Had exceptional service from Nu Heat today. The commissioning engineer John was very helpful and informative. All the kit is top quality and easily identified with the clear and detailed installer pack. …

SS
Slawek Swietlicki 7 months ago on Google
( 5 out of 5 )

John was very professional and helpful. We discussed in detail potential future problems with Nibe ASHP and he demonstrated how to fix them. I’ve been installing HPs over many years, and meeting John had been a good learning curve. I very much enjoyed the meeting today.

J&
Janette & Peter Makin 7 months ago on Google
( 5 out of 5 )

We have worked with Nu-Heat with two of our building projects – the first one 12 years ago and the most recent one for our New Build project. In both cases the process has been faultless with excellent pre and post sales support with full …

AC
Alex Cowell 7 months ago on Google
( 5 out of 5 )

Ordered an electric system from Nu-Heat. My installer needed to clarify some details with the company which meant the order had to be modified. Mike at Nu-Heat couldn’t have been more helpful in resolving the situation over the phone with …

ZA
Zahoor Ahmed 7 months ago on Google
( 5 out of 5 )

I had three Air Source Heat pumps and full underfloor heating pipes originally supplied by Nu Heat in 2014. I have just had the pleasure of dealing with JOHN the service engineer and he serviced the whole system and kept me informed of any …

JA
Jack and Tilly M 7 months ago on Google
( 5 out of 5 )

Had a Nu-Heat system installed about 2 years ago. The service received from Nu Heat was excellent from the very outset and throughout. …

DB
Dave Bendle 7 months ago on Google
( 5 out of 5 )

As a first time DIY underfloor installer I was very impressed by the excellent service, attention to detail, and perhaps most importantly the superb support provided by Nu-Heat. This install was as part of house renovation using Lopro 10 – …

PC
Paul Crofton 7 months ago on Google
( 5 out of 5 )

Service carried out on 23/10/19 by John Boleyn.
He was very polite, helpful and efficient.
He explained what he was going to do and updated us on each aspect of the …

CT
Chris Tregelles 7 months ago on Google
( 4 out of 5 )

We installed an air source heat pump and solar thermal panel with underfloor heating as part of a new build project. On the whole found Nu-Heat to be efficient and responsive (quickly sending out parts which had not been included in the …

RP
Rebecca Phippen 7 months ago on Google
( 5 out of 5 )

Installed the LoPro Max downstairs and the plated system upstairs, which were easy to install and work amazingly! The system was designed by working out how much heat each room lost and then making sure that the system worked with my …

PH
Premium Heating and Plumbing Office 7 months ago on Google
( 5 out of 5 )

As a Plumbing and Heating Business in Coventry we regularly Install Nu-Heat systems through out Warwickshire.
Every part of their service from the Quote stage to after sales is excellent. …

MB
Mark Beech 7 months ago on Google
( 5 out of 5 )

I had the pleasure of dealing with John the service engineer today to commission solar & heat pump – professional, friendly & excellent at explaining the system to my clients. A credit to your company Nu-Heat.

F
Fire&Water 7 months ago on Google
( 5 out of 5 )

I am an installer of Underfloor heating systems and I have been working with Nu-Heat now for a number of years .I cannot fault them in any areas from product design, Customers service and technical support. …

SC
Sharon Cadman 7 months ago on Google
( 5 out of 5 )

As a project coordinator for a plumbing and heating company I interact with many suppliers. Holly (whom is my main contact) form Nu-Heat is always a pleasure to work with. She will do her upmost to help with any inquiry and is always prompt with quotes and responses. Making each interaction with Nu-Heat smooth and efficient.

HM
Hiu Man Wong 7 months ago on Google
( 1 out of 5 )

We had Nu Heat installed in our Grade II listed building just 3 years ago. In the last few months, half of the areas in the property wasn’t heating up. The pump isn’t strong enough to pump the water from the boiler into the pipes to heat up …

LB
lucy barrett 7 months ago on Google
( 1 out of 5 )

Bought a new build 4 years ago with an air source underfloor heatng system. We have had problems with some rooms in that the red light on the control is on constantly as the rooms do not heat up properly. We rarely feel warmth through the …

WS
Wesley Smith 7 months ago on Google
( 5 out of 5 )

We have been installing Nu-Heat products for a number of years now. The products are second to none and the service to both installers and customers is exemplary. We highly recommend this company and their products.

WP
Will Patterson 7 months ago on Google
( 5 out of 5 )

We have a gshp and ufh system supplied and commissioned by Nu Heat 6 years ago. Works very well and Nu Heat have been good to deal with in relation to a couple of minor issues.

DM
david manley 7 months ago on Google
( 5 out of 5 )

As a local small scale developer I would not hesitate to recommend Nu-Heat. Their prices, products,customer care and advice are excellent. Importantly their follow up service is responsive and their engineers efficient and helpful.

NT
Nico Teen 7 months ago on Google
( 5 out of 5 )

OK, so this is a review of a complete system I bought 13 years ago…

I installed it myself, following renovations to our 3-bed London home. …

JG
Jeremy Griffiths 7 months ago on Google
( 5 out of 5 )

Posting on behalf of William Twigg (Matlock) Ltd, being teamed up with Nu-Heat for a good few years now. Always experiencing great customer service from the whole team and excellent levels of professionalism and assistance from our main …

EF
E Fry Gas Services 7 months ago on Google
( 5 out of 5 )

Mike came through for us at the 11th hour in a truly epic stylie.
We realised that we had royally …… made a booboo at 16:30 on Friday afternoon just gone. …

GH
Graham Hinton 7 months ago on Google
( 5 out of 5 )

Heat pump installer iheat ltd based in Shropshire. We have just started having our systems designed and supplied by Nu heat. Great company to work with very helpful and quick at get designs back.

KG
Keith Gilks 7 months ago on Google
( 5 out of 5 )

Technical Support were very helpful, and John who commissioned the new system couldn’t be faulted. Great to have an engineer prepared to go the extra mile and who was both friendly and very knowledgable. Spot on

LB
Lizzie Baldwin 7 months ago on Google
( 5 out of 5 )

Knowledgeable, ongoing, reactive customer support after having our ASHP installed – ‘thank you’… for being at the end of a phone line…much appreciated.

RR
Rachel Roberts 7 months ago on Google
( 5 out of 5 )

Nu-Heat provided excellent customer service and answered my queries confidently. The system installed works fantastically well and the technical support is great. I would definitely recommend this professional company.

GH
Gabby Hay 7 months ago on Google
( 2 out of 5 )

I moved into a new-build house 2 years ago (August 2015) where the Air Source Underfloor Heating designed by Nu-Heat has been installed. It is not working correctly and I am at my wits end as I can’t now get anyone to come and look at it to put it right.

KS
Karl Shannon 7 months ago on Google
( 1 out of 5 )

Awful service , I tried at least 12 times to call!! several of those times they picked up and ended the call without speaking. I left messages for someone to call me, no response!! after lunch, i’m pretty sure they just took the phone off …

MW
Matt Wright 7 months ago on Google
( 5 out of 5 )

We had John come out and commission the system for us today. Very helpful and informative. Made it simple and easy for all of us. Highly recommended

MT
Martin Tomlinson 7 months ago on Google
( 5 out of 5 )

Very good to work with and top quality materials. Paul Wood and Lindsey Hayes are great to deal with. Great product options for all floor and system types

MW
Malcolm Wyer 7 months ago on Google
( 5 out of 5 )

The after sales service provided by John the service engineer, is top class, his knowledge an want to help to resolve any issues is outstanding, cannot recommend him enough a true asset to the company, thanks John

PL
Phill Lamb 7 months ago on Google
( 5 out of 5 )

Just had three installs commissioned by john from Nu-heat, he was great excellent service.

CM
Charlie Mulira 7 months ago on Google
( 5 out of 5 )

John was absolutely brilliant during commissioning and a follow up appointment to sort a small fault. Very good service.

RP
Robert Palmer 7 months ago on Google
( 1 out of 5 )

Terrible after sales service. Heat pump was faulty from the word go. Nu heat only interested in passing the buck. We are into months now and still no resolution in sight……

SC
Simon Cook 7 months ago on Google
( 5 out of 5 )

So happy with my system. They have been amazing throughout the whole process. Wish all companies were as easy and great as they are to deal with.

H
Hardeep 7 months ago on Google
( 5 out of 5 )

I am very pleased with the low pro underfloor heating. Saved us the hassle of digging the floors up with a great result. I would highly recommend it.

LW
Lee West 7 months ago on Google
( 5 out of 5 )

I would like to say how good your engineer John was today great to see a person so polite and helpful that man deserves a pay rise a credit to your company and I would like to thank mark bracher always very helpful
Thank you all at Nu heat

GJ
Glynne Jones 7 months ago on Google
( 5 out of 5 )

I visited this company in January to discuss UFH.
I saw Alec who was extremely helpful and we decided to order from them.

CO
chris obrien 7 months ago on Google
( 1 out of 5 )

Trying to get through is useless, then when you do get through you get breathing but no one talks to you. Try to order on line and your postcode is invalid. Absolute rubbish after sales.

ML
Matt Long 7 months ago on Google
( 5 out of 5 )

Nu-Heat gave excellent service as always with Ian the rep always on hand when i have some questions to ask!

MR
Matt R 7 months ago on Google
( 1 out of 5 )

Poor after sales service. Would not accept unused over sold supplies as part of the fit.

SS
Sam Stokes 7 months ago on Google
( 5 out of 5 )

John Bolyen was excellent during the commission, very impressive.

TA
Tom Aleksandrowicz 7 months ago on Google
( 5 out of 5 )

Punctual, professional and happy to help. John especially is a credit to the company.

L
Lynz 7 months ago on Google
( 5 out of 5 )

I had questions regarding our heating and found them very helpful on the phone.

WS
Will S 7 months ago on Google
( 5 out of 5 )

Great product with excellent customer support.

C
Connersmuse 7 months ago on Google
( 5 out of 5 )

Easy to deal with and install

SR
Stuart Rowley 7 months ago on Google
( 5 out of 5 )

Really great service.

RH
Robert Hawkins 7 months ago on Google
( 5 out of 5 )

For underfloor heating this is place to order from

ML
Mark Loader 7 months ago on Google
( 5 out of 5 )

Great products

RH
Robert Hawkins 7 months ago on Google
( 5 out of 5 )

Place to go and get under floor heating

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