Nuffield Health reviews

Good size gym, but severely outdated and in need of a deep professional clean. The treadmills are filthy and the window frames are horrendous. Even the radiator is covered in brown staining. The Management here, have clearly given up!.

Good no nonsense gym, with enough machines, weights and studio space. Not the best appointed, but clean with staff that are helpful and friendly.

Terrible gym with very poor standards.
The equipment it’s very old and rusty, the treadmills are constantly out of order and just 3 treadmills available. …

Classes are overrun, I turned up to a class to find my place had been taken, apparently no way of knowing who took it because there’s no register. Why pre-book classes when anyone can walk in and take your place? Male changing rooms are not cleaned regularly. Not the worst gym, the staff are friendly

The club was dirty and the gym was old and cramped. Definitely not worth the money they try to charge you. In this area you can find health clubs with better service for less money.

Shame on me joining this club. Filthy, smelly and dirty male changing rooms. The gym seems from a Rocky movie about 1980s. Old feel and the machines are too close to each other. Your training the abs and you smell the sweat of the person …

Do NOT join this health centre ! The bathroom and toilets are filthy and are never cleaned. The weights and machines are old and not updated and the manager Alistair Argenti is surprisingly egotistical. I feel like I’ve been thrown into …

Note: We moved out of Twickenham at the end of 2022 so we can no longer monitor the club directly, only via friends. I’m not deleting this review to keep as a reference. Also, in February 2023, many years after I started writing this …

As a couple we joined kingston nuffied After couple of visits we decided to cancel our membership. Long story short we contacted them by phone, emails even attending club in person and try to make sure cancellation has gone through and …

Sauna never worked for more than a day since i joined 2 months ago. The aircon stopped working as soon as the heat started. The equipment is old and beaten down. Nuffield is unwilling to invest to bring the place back to speck.

I’ve been a member of lots of gyms including my local London Borough. This is excellent and in my view well equipped. All the machines I need are available and working, the compimentary towels are great, even the showers are the most …

Always a smile when you walk in and always great advice on my training when I need it .
I’ve been going here for 7 years or so. …

I only used this gym once on a free day pass to check it out.
I used the gym, pool and sauna.
It’s a good gym with most of the equipment I wanted. Overall I feel this is a …

The gym itself is looking very tired and nearly all the equipment is old/dated. Looks like there has been no investment in new kit for a long, long time. It’s worlds away from any of the other Nuffield’s I’ve been to in terms of size and quality. Staff are very nice though and the classes seem good.

COULD DO A LOT BETTER. I’ve been a member here on and off for 5 years or so, since before they had the refurb whenever that was, I forget. Anyway it’s not bad value but there are some bad points. …

The staff make this place fab. Yes, its a little dated but everything I need to work out with is here. The staff keep this place beautifully clean despite silly girls deliberately throwing rubbish onto the floor. You know who you are, so …

Super small gym, incredibly old and rusty equipment. Staff are super nice but this gym is not worth the money.

I have been a membership for 2years. There are some gutted people who pees in the shower in the swimming cell. I could smell of pee while swimming from the running pee, disgusting!!! They should have a notification that don’t pee in the …

Nice local gym but for a terrible experience by the yoga instructor Mariam who kicked me to tell me my feet were in the wrong position! I hear Mariam has called people names and kicked many others, if the management can’t get rid of her there is something very wrong.

We always liked this place . It’s very clean and not that busy. We are very happy to come back now that sauna is back and working.
Chrissie & Ika

Great staff, weights selection and professional advice. There was no judgment on the gym floor and wasn’t to busy.

It was the worst experience ever. The pool is very small.
There was only one lain that was open, others were used for private event. I only Stayed 10 minutes. There wasn’t any point to stay longer.
Don’t waste your time and money.

Sales team not upfront about all available membership options. Salesman tried to conceal options from me and coaxed me into a joint membership with my partner, to earn greater sales credit. Check your options with another branch before joining!

Old gym ,the sales team are very good ,the management not so great allways the staff out from there and they was a good staff I wonder why?The ladies it is all the time very clean ,thanks to the clean staff and they supervisor ,she is an …

Helpful and knowledgeable staff, squash courts never too busy to even play ad hoc without booking, swimming pool not too busy, the lockers are very spacious, you get MOT when you start and then every 3 months to track your progress, app to pre-book your classes, free parking…very happy with everything👍 …

This Gym is awful and everyday making everyone leave 30 minutes early before closing time.

One of the worst services I have ever seen. I called them up and asked them for 121 swimming classes for my daughter who is three years old. They put down the details and they never ever called up to confirm the class. Very unprofessional

Quite small, and a little dated compared to other nuffield gyms, that said however, everyone was very friendly and I wouldn’t avoid it if I was in the area.

Great gym; has all the machines and weights necessary to really become stronger and the gym instructors really motivate people.

Overpriced and underexperienced staff! BEWARE additional membership cancellation fee applies!! Would avoid this gym!

Very rude team and never respond my hello,or maybe am not white they do like this but is next to my house and more convenience for me

Over priced Drug dealing in the car park, changing rooms and toilets are always dirty, reception staff useless, and wouldn’t lend a towel for a child who had swimming lessons.

Thus gym is small sadly and doesn’t have great facilities

Really friendly staff – never too busy. variety of facilities. Good price.

Used to be better, but they got rid of so much equipment during the refurb that there’s no longer enough to cope on a busy night

Feature rich gym

Membership is relatively really competitive considering the faculties of the gym and the extras you get.

Booked a class over the phone, staff were very helpful, great price too.

Lovely to be back again! Great variety of activities.
Staff helpful

Awful service, quite pricy and they even tried to keep me from leaving!

modern gym, quite small though

Average gym floor helpful staff

Very dated, old, smelly and dirty!!!

Nice friendly staff

Highly recommended!

Lovely looking Gym, nice layout, very busy in the evenings. Annoying that people sit on the phone instead of working out contributing to the backlog on getting on the machines. …

Where do I start? This gym and its owners are the prime example of todays problems concerning greed and non delivery of service. The CEO of this company has given himself a nice tasty pay rise while our membership has gone up by 5 pounds, …

Not worth half the money I’m afraid, unless you use all of the facilities. In-fact they have removed the Jacuzzi and put up the price.
Free weights – only one set of each weight, should be at least two sets of the …

My son attended swimming lessons and the instructor was always off sick and eventually left. He made little progress as lessons constantly cancelled on the day. In the end I cancelled lessons as a waste of money. No apology, no interest …

This gym is classed as a Tier 2 which costs less than a Tier 1 such as Stockley Park and Stoke Poges yet its much better. Its very clean, the gym area is very large and well equipped/organised, sauna is lovely and free parking. The staff …

Nice gym but the music is tooooo loud at the gym. I don’t understand why. If someone wants to listen some loud music is free to bring their own music for themselves.

The Sunbury branch is one of my favourites. All round great facilities. A special thank you to Sian and Ricky for making my transition to the gym an enjoyable one!

Staff where very rude, they will not let you know the regulations and the times for the junior memberships to leave the main gym and will not let under 16s in after 6:00 when on there websites it says 7:00 for junior memberships to leave the main gym.

I don’t understand the bad reviews on here. I’ve been a member on and off for about 6 years and never had any issues. The gym is generally smart and clean, the equipment is good (a request I put in for wall ball target was implemented), …

Overall the gym is a disappointment.

The layout is poor leading to a cramped and crowded feel in the weight lifting …

Over booked. Imposible get spaces into clases or pool.
Even if you have a booking you might arrived at your class and your space Is gone.

not covid safe at all!! Would definitely advise against joining. I’ve been trying to cancel my membership for a while now but can’t seem to get through to anyone. …

I use the swimming pool, jacuzzi and steam room. These facilities are excellent and the staff are helpful and friendly.
I believe the following items can be improved: …

I like the club itself, it had all I need. Great classes and tidy facilities. However the customer service is atrocious…. constantly need to chase for everything! I’ve been entitled to a free membership through the nursery and have been waiting for this to be set up for months now. Completely out of line.

I know this place from when was Virgin active!is getting worst day by day!
No maintenance has been done from while!Half of the cabinet are broken and dirty the other half is lock for covid restrictions! …

I am pretty pleased with the gym and the new equipment but I am puzzled buy the new showers I have been told they are finished but they are big gaps between the doors and a gaping circle in the door is it just me being a prude or is that normal 🤪🤪 …

i pay £87 a month for my membership and the internet doesn’t even work and not only that, now been told the spa pool will be closed for the WHOLE of winter when i actually use the spa pool a lot, i bet they won’t give discount on memebership for those months

Excellent and modern gym, currently you need to bring your own towels and locks for the lockers. Not used to that coming from the city gym. …

So I’ve been a member for 6 months now and have to say I really love this gym. Staff are really helpful and friendly. You’re always greeted with a warm welcome. …

I have been a member for around 18 months now and have to say they gradually getting worst. I like the facility in this gym, but class’s timetable in not very good unless you had retired. There are only few classes on Friday and that is …