The Royal Orthopaedic Hospital NHS Foundation Trust reviews

Undertook hip replacement surgery on Friday 26 May 2023 and following visits at the pre assessment centre I want the opportunity to express my huge thanks to all the staff, nurses and my consultant. …

This hospital needs to review its Accessibility policy where Deaf patients are concerned. Recent experience in booking an interpreter through its system resulted in none turning up, so the assessment had to be rescheduled. Another occasion …

I had an appointment in outpatients today. Even though it was an early appointment things were still running late. The young Lady who was looking after my visit, her name badge said KATE, I can’t thank her enough. She was so helpful and caring. She really put me at ease. Thank you for being there. Fred Sherwood

I was sent straight from A&E to the ROH as I needed emergency spinal surgery. You couldn’t ask for anything more. All staff members were wonderful. Polite, courteous, funny, knowledge, reassuring, professional and simply perfect. Just the best service and care you could possibly imagine.

Excellent experience and service yesterday at ROH for our first visit. Greeted by a hospital volunteer who took us in the lift to our appointment which we were 15 minutes early for. We had barely been seated for 5 minutes when we were …

Brilliant place for a new knee or hip replacement (they do all joints). Lovely people, everyone who works here is very professional,helpful,kind,understanding and polite. I have to say that the food is just right. Well done everyone!

X-ray department.
I had an injection under X-ray for a shoulder impingement and the radiologist Patrick was extremely good! Carol (nurse) was a blessing. Such a wonderful and caring lady I feel terribly lucky that I was taken care of by these two amazing people. Thank you!

Had a left hip arthroscopy at the surgery under the care of Mr McBryde. Everything was smooth. Felt at ease for the 2 days I was there. Staff were brilliant. Nothing I could fault. Would definitely recommend to others.

Hi all Staff, I went for surgery today, and I must say that all of your team are amazing…..
Surgery to remove a bolt/ pin and washer was remarkably quick, painless and …

I had a total knee replacement from start to finish my experience was excellent. The theatre staff especially they really made me feel at ease such lovely people. Can’t thank them enough, and everyone who was involved in other departments. Thankyou.

Oncology department is an absolute joke. Drove for 6hrs for just a consultation. Then they haven’t booked back in for biopsy over two months later.
Have been given different numbers to call several times, either no one answers …

I’d like to say a huge thank you to Mr Evans and all the staff for the amazing service and care I received very recently. All amazing friendly and helpful. Hospital was spotless. The information given and care was 5 star. Big thank you 💙 …

Had my partial knee replacement done here,excellent hospital I would like to thank all the brilliant staff that looked after me on ward 2 for 5 days you all made my stay as comfortable as could be,hopefully I’ll be seeing you all soon when …

I stayed at the Royal Orthopaedic Hospital a few days ago for a hip replacement operation. I met some of the most amazing, caring and professional staff. I have a phobia to needles and my veins seem to hide at the sight of them. Dr Chima …

I had a big operation yesterday on my clavicle and I just want to say that from the moment I walked into hospital, every single member of staff were amazing. They treated me with such kindness and love and I really appreciate it. Such an …

My husband, Paul Merricks went in here for hip surgery ward 4 I must say he was looked after by the nurses and doctors it’s a very clean hospital with very caring staff very helpful thank you. This is a very well run hospital with excellent staff it’s a credit to the nhs.

Had a knee op Friday before Xmas. The limited staff done a fantastic job! Hats off to the nurses with the resources available! Excellent service!

I have to give Credit to this hospital and all thay have done for me. I was terrified to have a spine block Terrified to let any professional touch my Back.. I left my Back untouched for almost 5 years untill I meet a surgeon Called Mr S …

Been here several times for hip treatment and operations over the last 4 years or so. Must say, it’s one of the most cleanest and friendliest hospitals I’ve ever been in. Very organized, Staff are amazing, always manage to put a smile on …

A big thanks to all surgeons, nurses, all staff, careres, and cleaners etc. Who looked after my granddaughter Megan this week.
Understand this hospital is a credit to the NHS.
Thank you again.

What an amazing team !! Every member of staff was so lovely and made me feel so at ease !! They are all so caring and made sure i was comfortable at all times,, so glad I trusted them ! The Royal Orthopaedic hospital is the best hospital!! Thank you guys ❤️

I had an ACL reconstruction & meniscal repair on the 24/October/2022. After my pre operation assessment, i was nervous about surgery and almost didn’t want to turn up. On the day of my surgery, after days of gathering lots of courage to …

I have been hearing so much about NHS failures. So I want to share my , very recent, experience.
I had been waiting for over ten years for a hip replacemen, a heart attack and …

One of the worst hospital Iv been to, came in for operation, been waiting in the waiting area for 6 hours!!! Feel like I’m falling I’ll before my operation

I had my elective surgery yesterday at The Royal Orthopaedic Hospital, I arrived at 07.00am was greeted by a member of staff, checked in and waited in the very clean and comfortable waiting area. I was after a while taken to my bed space in …

Had biopsies at ROH yesterday. From the moment I arrived the staff were just lovely. Kept me informed about everything and very supportive when I had a bit of a wobble during the procedure. Great friendly team down in Radiology. Thank you

The hospital is truly amazing but the staff really outshines it especially Nurse Helen (sister) from the admissions unit. She was so helpful and empathetic during a difficult time she is a an asset to the hospital.

After undergoing an endoprosthesis operation at this hospital I found the staff to be very compassionate, the surgeon was Amazing and kept me informed at every process. …

This was my second visit this time accompanying my brother for an MRI scan. It was late on Sunday afternoon and very few people about so it was great. He was offered a cancellation. Parking was easy. Everyone we met was lovely, they couldn’t have been more friendly or helpful and it was a very positive experience.

I have been here several times for my wrist and elbow. I did my wrist surgery before a month ago. My surgeons are quite friendly and few nurses are very helpful. On 24th November 2022 I have had an awful experience with a nurse at plaster …

My sons final appointment was two days ago. Unfortunately it been moved without informing me, however Mr Hughes my sons oncology consultant still managed to organise his mri and fit him into his appointments on the day. …

I had the worst experience ever at this hospital when going to visit my over 70 year old mother who had a knee replacement. On the 1st visit to ward2 very rude staff very disrespectful talking down to visitors and making rude remarks. On …

I had an MRI on my right knee in May, after which I received a letter from the hospital on the day of the appointment to Mr Aadil Mumith to read my MRI. After a few days I receive another letter telling me that the appointment was canceled …

Clean.Sanatising areas everywhere. Helpful staff. Blue Badge parking. Costa Coffee/Newspaper/Magazines/Sandwich booth at Entrance. Cafe for cooked meals, reasonably priced.
Well run, reception helpful.

I am still admitted in this hospital and leaving this review from the hospital bed. I had a surgery on Saturday (another terrible experience i faced prior to the surgery which is a different story itself). Amazing surgeon and team however …

Can’t thank this hospital enough. From seeing consultant to operation 9weeks absolutely fantastic service. Full hip replacement. All staff were fantastic and food was so nice, the soup at lunchtime was incredible. Thank you so much feel truly blessed with my treatment

1st referral: 36 week waiting time

2nd referral (urgent): no response from ROH …

Superb experience. NHS at its best. Thank you!

Absolutely outstanding service!

Despite being in for almost 3 weeks having spinal surgery, my whole experience …

Good place, not a long waiting time to be seen, parking machine can be tricky if paying by card I recommend using change, friendly staff always someone around to help locate where you need to go.

Hospital is fantastic as are the staff, however this review is for the security guard who helped after my car was crashed into on the car park. Couldn’t have been more helpful and genuine. Thank you Mark G

I had an appt in outpatients. Due to the fact I suffer from long covid I am now on constant O2. The staff made me feel comfortable by placing me in a treatment room out of prying eyes. They were exemplary and highly professional. They are …

Just had a short stay at ADCU, all the staff there were fabulous, very friendly and caring!!! All the theatre staff put me at ease including Claire and the nurses including Sue, Sarah, Deb P and all the staff involved in my care are assets to the team – thank you so, so much!!! Please pass on my thanks!!!

I had a MDT meeting today with Mr J McKenzie to see if the so any thing the hospital can do about my arthritis and severe pain syndrome in my right foot and ankle and on a whole the hospital is great and the staff are always willing to …

My appointments are sent sufficiently in advance, the staff are helpful and the consultants don’t make you feel rushed and come across knowledgeable and commited. The day patient staff were caring and went over and above to help me. The …

I did a visit to Royal orthopedic Hospital, with doctor Aadil Mumith, a very good doctor, a hospital that does his job, contrary to so many other GPs and hospitals in the West Midlands, the Royal orthopedic hospital it’s the best in …

Friendly and efficient staff. Excellent Surgeons, Nurses, Ancilliary Staff, Porters, and not forgetting the excellent physiotherapy staff. In fact all the staff at the hospital were great. The food was great and the standards of hygiene …

I’ve had to wait over a year to finally be offered a telephone consultation, despite me already having had a consultation a year ago, must be to do with this mysterious virus which has a 99.98% survival rate. Fast forward to the telephone …

After 18 years since my first operation at the Royal Orphapoedic Hospital in Birmingham, I am delighted to have my mobility and I am leading an independent life. It was difficult at first, but the care and support after the operations and …

Absolutely brilliant staff, doctors and nurses. So grateful for the kind care and attention for my daughter age 16 having knee surgery. Ward 2 and surgeon Mr T Boutefnuchet gave exceptional care and reassurance. Thank you.

This is from my husband Barrie Aitken,

Had a wonderful surgeon Mr Tarek El Gamal .he’s a true gentleman,,had my …

I was in the hospital for 5 days in September,on ward three i have nothing but praise for ALL of the staff on the ward,everybody was so happy polite and could not do enough for me,the physio team was excellent.the ward was very clean and …

Traumatised. After being told I needed ‘urgent’ surgery during the pandemic; my life was turned upside down and recovering has been extremely hard after all that has happened. PALS and those that were involved are very well aware of my …

My partner recently spent time in the ROH for an osteotomy. We did unfortunately have a bit of a false start due to an administrative error, resulting in the metal plates required for her operation being sent back to the manufacture. …

I have been visiting the ROH with my father for the past 2.1/2 years and it is without doubt the best hospital. My fathers treatment has been excellent. , The staff and doctors all seem very happy in their work and have always been very …

A special thank you to Mr Cooper’s team, Ward 2, recovery area, porters, nursing staff, Physio, and everyone else for making my Grandmother’s stay really comfortable and their care pre and post Hip operation. …

I was admitted overnight in ward 3 for a biopsy, and was told on the morning of the day I was there that i had cancer. I have to say that every member of staff at the hospital was absolutely amazing, supportive, and friendly. I can’t sing …

Had day procedure staff on ward so friendly and helpful …operating room staff brilliant made me so at ease ..bit of banter with the lads ..thank you all

First class hospital
Expert care and attention after knee surgery
Fantastic meals. …

I had my operation here on the 23.08.18 I had asked my gp to be referred there due a friend’s experience, my expernice from the beginning to the end was second to none the nurses from my pre op were very nice helpful and friendly. And on …

i was very well looked after at the hospital, as i had a biopsy they took very good care of me and were very patient. doctors were in every hour or so and the food was nice. the nurses were very lovely and can’t thank them enough for their support:)

Brilliant experience had a day case for knee surgery. The nurses and surgeons were brilliant made me feel like home. Deffo the best hospital in birmingham.

I have worked (secretarial) in many NHS hospitals in the Birmingham Area. I can honestly say the atmosphere and caring ways were second to none during my recent short stay for a total hip replacement. The staff were vigilant, I never …

Two visits in one week..can’t prays the hospital enough..from the receptionist to the porters the nurse and doctors just brilliant..friendly and professional…NHS at its best

For three years I have been in this country, I have not experienced any hospital better than this. My mother had a biopsy done for a suspected thoracic tumor at Ward 3. Went in the morning, doctors had a modest, yet intelligent, approach …

Absolute rubbish. Selected them, when got a knee injury, as apparently they are good. Well I had to chase my appointments as they messed it up, when finally got my appointment, the so called doctor spent most of my visit time on the phone …

Staff are very caring and looking after excellent on ward 10 have my operations on Tuesday 28th June big thanks and the doctor too

I was referred to ROH with a suspicious lesion in my spine, having a previous history of breast cancer. The referral was made in July. My initial appointment was put back, then put back again, then put back again. I eventually had a …

Located on the White Hill section of Bristol Road South the main car park is accessed through Gate C where you’ll find Main Reception.
Three days ago I chaperoned a manual wheelchair visitor there and found the …

Lovely Hospital staff we’re helpful from the cleaners to the surgeons. Food best I have had in a hospital, better than some restaurants. Thoroughly good stay.On ward 3 everyone was very attentive, looking forward to going back in a couple of weeks for check up.

After 11 years as an outpatient due to a rare type of cancer, I was finally discharged from here 3 days ago. I have always been incredibly happy with the level of care from this hospital. Thank you to everyone here who helped me to get well again.

When I received my appointment, th eletter was attached with a plan of the hospital and the route I need to take to get me to the right department. This was very helpful because I found the department straight away without asking for …

Had a THR done, absolutely great experience, surgeon being 1st, excellent job D.D that goes for the whole theatre team also, ward staff were great, helpful, polite, couldn’t wish for anything less, and not to forget the people behind …

Ovefamiliar consultant, choice of words questionable. Needs to sort his conduct out.

5 starI went to The Royal Orthopaedic Hospital on 25th February for Microdiscectomy on my L4/5.
From my initial appointment from pre op to my consultant Dr Grainger which was …

The individuals at each department are fantastic and lovely people but there are significant faults in the processes used by the individual departments and hand off from one to the next is greatly flawed. The whole end to end process is …

Having been hospitalised here for over a month on ward 12 I have nothing but praise for the staff. They are mindful of your needs and work tirelessly to ensure your stay and treatment is the best it can be. …

Was referred in Nov 2019 received lettering April 2020 explaining covid restrictions absolutely agree with them and applaud NHS so waited for appointment and waited till pain dictated phone call when got through Oct. 2021 was told I had …

I have been coming to the R.O.H for over 36 years. It is amazing what they can do here its 1 of the best hospitals in the world the treatment I have had over the last 36 years has been fantastic, I could not thank them enough for what …

Have been a patient at the Royal Orthopaedic hospital for over 15 years and had my first set of KAFOs designed and built for me in 2003. The staff in the orthotics department are second to none, they have become like a second family to me. …