Patisserie Valerie average reviews all over the web

3.4
Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    34
  • 4.0
    10
  • 3.0
    7
  • 2.0
    11
  • 1.0
    18
Patisserie Valerie reviews breakdown:
Google
3.4
80

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80 Patisserie Valerie reviews on Google

LF
Lee Fletcher 7 months ago on Google
( 5 out of 5 )

Lunched here with a friend today and was impressed with the food. Brie and Fig relish baguette was delicious. Prices are also quite competitive considering the sumptious feel to the place. Service was also very good 😊 …

CF
Chanelle France 7 months ago on Google
( 4 out of 5 )

Beautiful afternoon tea, highly recommend, will definitely be going back!!

Came for afternoon tea on 16/04/23, as a mother’s day treat (voucher). …

MA
M. Ahmed 7 months ago on Google
( 4 out of 5 )

This is a well known pastries and cakes shop , well spread in the UK over many areas , service is good but slow , most of their menu items are perfectly tasting well , the atmosphere is fine , for MK shopping center it is well represented, …

S(
S (S.) 7 months ago on Google
( 1 out of 5 )

Not a good experience here. Waited a while to be seated even though mostly empty. Let them know we had an afternoon tea voucher. Was seated then not seen to for over 20 minutes. Asked the person behind the bar and they said someone will …

DH
Darren Harrison 7 months ago on Google
( 3 out of 5 )

We have been to a couple of these restaurants, but this one does not seem to have the same vibe as the rest.
The staff were friendly and attentive. The food was OK but the Drinks arrived 10 …

NK
Nobesuthu Khanye 7 months ago on Google
( 2 out of 5 )

Absent waitrons
Ordered a sandwich and fries And a cappuccino…which smelled like onions.
I couldn’t drink it, tried to catch the waitrons’ attention throughout my meal …

OA
Olapeju Ashiru 7 months ago on Google
( 5 out of 5 )

I loved everything about my visit today..the vibes, the food, the staff 👌🏼
Heard it is usually very busy but today being a bank holiday was a perfect time to visit ❤️ …

RF
Ryan Farebrother 7 months ago on Google
( 5 out of 5 )

Went with family of 5 and despite being there at peak hours, we were seated promptly and received great, welcoming service throughout our stay. The Hunters Chicken we had as well as other dishes were delicious and served quickly at the …

SK
Swati Kamath 7 months ago on Google
( 5 out of 5 )

I tried out the fruit cake. And it was amazing taste. Rich in flavour and full of fruits just the way I like it. The quantity and the quality were up to mark. Had a lovely conversation with Audreeja who served at our table. Overall good service provided by her.

KW
Katrina Wilson 7 months ago on Google
( 2 out of 5 )

Used to visit here a lot and it was always a lovely experience. Sadly it has really gone downhill. There appeared to be only 2 waitresses on a Monday afternoon despite being quite busy. Our waitress greeted us at the door, led us to a …

PA
Pia Azucena 7 months ago on Google
( 5 out of 5 )

It’s always nice to come here for a nice cake or just simply a quick light lunch or breakfast 😋 …

LL
Linu Linu 7 months ago on Google
( 5 out of 5 )

I love this place. The ambiance is great with lovely features. It is very relaxing and you feel very welcome. The staff was courteous and helpful specially the manager Gee. The food was really good and tasty ! Great quality, great variety of dishes and top cake ! Definitely come back .

JI
Jhade Ivhie Bucalan 7 months ago on Google
( 5 out of 5 )

I couldn’t believe when I ate at Patisserie Valerie in Milton Keynes. thanks to the good service staff from Aaliyah. Their foods are really delicious, they even offered slices that were very tasty and more drinks after I ate. that was very …

I
Issues 7 months ago on Google
( 5 out of 5 )

Great customer service, and great quality cakes!
My family had a great day at Patisserie Valerie today.
As an introvert, I feel comfortable Dinning there and the atmosphere is …

PT
Paddy Travel in a box 7 months ago on Google
( 5 out of 5 )

Called in for breakfast one morning, met with a notice on the door saying they were short staffed…and that there would be 30 minutes wait for food .
Greeted by staff member whom was polite and smiled. …

GP
Giov Pilla 7 months ago on Google
( 3 out of 5 )

The service is very slow I had breakfast and waited 35 minutes or more, it would be better if I was informed before I sat down .
I also collected a birthday cake when ordering in store the gentleman had no …

ZN
Zoltan Nemeth 7 months ago on Google
( 1 out of 5 )

This is unacceptable.
Ordered online.
Waiting 10 minutes waiter came no plain scone only fruit scone. …

C
chiara 7 months ago on Google
( 5 out of 5 )

I just wanna say thank you to all the team members who helped my friend to have a surprise baby shower 🤩
The food was delicious and the environment was lovely …

AW
Amy Willcox-Smith 7 months ago on Google
( 3 out of 5 )

Had omelettes for brunch today. Took ages to get served and manager did not make eye contact with us when we wanted to ask why it took 40 mins for a simple order. There is just a load of young people trying to serve customers while the …

SD
Steve denton 7 months ago on Google
( 1 out of 5 )

Do not use this place to eat the food and service is abysmal. I arrived with my wife placed an order. Whilst we had our coffee delivered which we had finished and 25 minutes later our food had not arrived. I approached a female member of …

AS
Adam Snuggs 7 months ago on Google
( 4 out of 5 )

Lovely food. Service was very slow though unfortunately. We had to ask a few times where our drinks were. Some of the drinks were half full so had to go back to be filled correctly. Staff were nice and polite though. Will go again.

LD
LARA DUMALIANG 7 months ago on Google
( 5 out of 5 )

For the amount of people coming in here on weekends i’d say they still have a great customer service. Waiting time is acceptable because they are under staffed. We went here on a saturday. Blue and Daniel served us. It was extremely busy …

PJ
Precious Jardin 7 months ago on Google
( 5 out of 5 )

I highly recommended this place!❤️.. the staffs are so nice and they did a great job on their service. Specially, aliya, she’s so nice, treats us well and very polite. Offers us more slices and drinks after meal.. Thank you!!!❤️❤️

AS
Ashveen Singh 7 months ago on Google
( 1 out of 5 )

I was quite disappointed. I came here on my birthday to have lunch. The chips were not good at all, worse than oven chips. The milkshake tasted like a ton of syrup blended in ice, not creamy. The smoked salmon bagel should not be on a whole …

TH
Trish Hazley 7 months ago on Google
( 1 out of 5 )

Visited the Milton Keynes branch on Thursday and was not impressed. Since moving its location it appears tired and run down. The cakes are still delicious but the staff are slow, inattentive and ignore customers whilst chatting to each …

LL
Lastus Lastus 7 months ago on Google
( 5 out of 5 )

Fantastic.The food is superb . High quality ingredients,brilliant cooked and tasty and very well presented. The service is great and the staff are incredibly attentive. Many thanks for Gee she was looking after me and my family today . I would definitely be visiting again!

CC
Cybele Castillo 7 months ago on Google
( 5 out of 5 )

They have good service staff specially from Aaliyah, the foods tastes good and they offer more drinks and slices after meal.

RP
Rohit Patil 7 months ago on Google
( 5 out of 5 )

I have visited only once, But the customer service was just immaculate! I remember the server Audreeja went out of her way to make sure we were being constantly considered! A couple of my friends uncomfortable in ordering in English so she …

MM
Maanya Malik 7 months ago on Google
( 5 out of 5 )

Been there a few times
Great food and coffee! Very cosy and warming place to be at. The servers were the best. I remember my server Audreeja was the most beautiful gem of a person. I …

OR
Otis Rook-Grignon 7 months ago on Google
( 2 out of 5 )

Very poor service. Spent 15 mins waiting and staff didn’t serve us. All we wanted was a cake from the stand. Should have been a simple take the order, pay and put the cake in the box.

MW
Maureen Windridge 7 months ago on Google
( 1 out of 5 )

Used to be my favourite restaurant for lunch in CMK. Today the service was very very slow. 15 minutes to get a pot of tea. Omelette was not been seasoned. However …

SK
Sandra Kirby 7 months ago on Google
( 1 out of 5 )

Nobody seated us so after 5 minutes waiting seated ourselves, no one took our order so used online ordering. We waited and after 15 minutes queried where our order was, no one had picked it up so could have waited all day!

ID
Iniya Duck 7 months ago on Google
( 5 out of 5 )

Afternoon tea is lovely, and the staff are brilliant. Charlotte is a great chef and everyone who served treated me and my partner professionally and with a smile. Would come again.

JM
James Mullen (Groundhoggoth) 7 months ago on Google
( 2 out of 5 )

Adequate food, though a little on the expensive side and the service is chronically slow. If you’re looking for something like this in MK, try Cosy Club, Harrods Champagne Bar or 14 instead.

BD
Bruce Dacumos 7 months ago on Google
( 5 out of 5 )

My best family vacation ever!
Food ✅
Ambiance ✅ …

MN
Megan Nicholson 7 months ago on Google
( 5 out of 5 )

First time visit for breakfast and was surprise with what we got! Had walked past this cafe a few times when it had been busy and to be honest didn’t fancy it but we were in MK on a snowy early Saturday morning and we were at a loss for …

JP
Jonina Pepperell 7 months ago on Google
( 1 out of 5 )

I am wheelchair bound and I was discriminated by the staff. I was told there would be a 30 minutes wait for food putting me off. I saw a lady go straight through without issue so I asked my daughter to test this out and she was told that …

OM
Oliver Meadows [Kitchens & Interiors] 7 months ago on Google
( 5 out of 5 )

Popped in for an Afternoon Tea Sunday afternoon. Our server Alynne was polite, friendly and attentive.
The Afternoon Tea was great value for money, finger sandwichs, quiche, mixed …

M
MDM 7 months ago on Google
( 3 out of 5 )

Don’t get me wrong the food is really good and reasonably priced however 40 minute wait time is something to consider… People who didn’t order through the app/website received their order alot quicker.

AR
A R 7 months ago on Google
( 1 out of 5 )

How can a cake shop charge so much for cake slices and yet they be so horrendously dry? …

DC
Donna Coleman 7 months ago on Google
( 4 out of 5 )

Had afternoon tea and it was lovely, staff were really friendly and helpful. The only thing I would say is mention any allergies when you’re seated because they have a set selection of sandwiches and didn’t mention this before. They did …

PB
Peter Banks 7 months ago on Google
( 5 out of 5 )

I had ordered this cake for my daughter’s birthday. Arrived perfectly packed and safe. Amazing taste could taste that they use everything fresh. Highly recommend for everyone!

PC
Paul Chapman 7 months ago on Google
( 1 out of 5 )

My partner ate 80% of her meal thinking the bread tasted stale and then saw the MOULD on the bread. Look at the photo. The waiter said we could have another one – but clearly that wasn’t going to be acceptable. They took the price of the …

DA
Dawn A-K 7 months ago on Google
( 5 out of 5 )

Beautiful cakes, coffee made just right! Handsome hot scones with jam/cream. Porridge to die for. Salmon and avocado salad…yum!

MA
Monica Andrei 7 months ago on Google
( 5 out of 5 )

Really enjoyable lunch with friends, lovely fresh food all very tasty and a superb coffee to finish with.The desserts was 10/10 .Amazing staff . Thank you Gee you are always The Best.

SL
Sudesh Loi 7 months ago on Google
( 2 out of 5 )

Found hair in our cake when our afternoon tea order arrived! big turn off. Two stars only because the staff are really nice although they didn’t apologies for the hair we found. Hair issue was a major turnoff!

AC
Ana Carolina Schuh 7 months ago on Google
( 4 out of 5 )

They have some delicious there, but need to improve their hygiene standards. another day went for take a way and the manager left the cash he was counting and came to serve us , didn’t wash his hands and didn’t use gloves. I wanted to decline our order but my husband got his treat anyway. So maybe I am to exigent 🤷🏼‍♀️ …

IA
Ian Angelo Parcon 7 months ago on Google
( 5 out of 5 )

The service was very good, the food and drinks didn’t take long to serve. The food and drinks were good aswell, the staff were so nice they even offered me more slices

JS
Jinzo Sims 7 months ago on Google
( 2 out of 5 )

Don’t come here when it’s even remotely busy. The food goes from nice to so-so. And we arrived were told 30 minutes for tea for 2, after the 30 minutes we were told we had to wait a further 15 minutes. Management of the place needs to get …

MD
MD D 7 months ago on Google
( 5 out of 5 )

You know what to expect- great service, quality cakes and nice time out.
Very busy place but when you need a sugar boost and would like a quality desert that is the place to go.
Would recommend.

HA
Hazem Alfie 7 months ago on Google
( 1 out of 5 )

Stood there with family to be seated for long time. Staff are chatting to each other and no one bothered to come and great or seat us!

CL
Chibog Ltd 7 months ago on Google
( 5 out of 5 )

The best coffee ever! Delicious breakfast too. Very friendly staff especially Gee, very attentive.

JB
James Butterly 7 months ago on Google
( 5 out of 5 )

This was my first time visiting Milton Keynes Patisserie Valerie, very pleasant experience, food good, service excellent and coffee done just right, I’d also like to give a big thank you to Aaliyah who took care of us and made our experience a very enjoyable afternoon, 5 Stars.

MH
Michael Harvey 7 months ago on Google
( 1 out of 5 )

Ugh. This place used to be great but it’s now just plain awful. Food was sadly just ok but the service is shocking. Apart from the one lady who apologised my sandwich was taking so long, half an hour, all other staff appear to wander round …

JC
Jitula Camprová 7 months ago on Google
( 4 out of 5 )

It is small, but it is fine. Staff is pleasant and fast. The food is possible take away. There is very good food. Price is normal. Parking is free .

AA
Anne Austin 7 months ago on Google
( 5 out of 5 )

MK Patisserie Valerie…served by George who was absolutely outstanding despite lack of staff due to sickness. George needs a pay rise! Food was good too.

DB
Donabel Bunag 7 months ago on Google
( 5 out of 5 )

Been on this place many times and i love how they make my coffee . Staff are very friendly specially Vea who served us.

M
MJ 7 months ago on Google
( 5 out of 5 )

Amazing food and lovely staff, everyone is friendly and nice especially Gee! Great customer service xx

KS
Kim Shelsher 7 months ago on Google
( 1 out of 5 )

I had bought an afternoon tea for myself and a friend.
The person serving us was nice and polite. However on asking if we could have a cold drink instead of a hot drink as part of the package we were told no (It …

GB
Gill Bradley 7 months ago on Google
( 4 out of 5 )

Quality fresh food for afternoon tea, and Quality tea and hot chocolate. Decor a bit dull, but food is good!

DR
deepa roselin 7 months ago on Google
( 3 out of 5 )

We ordered a cake from Patisserie Valerie four days before my son’s birthday. And the cake was delivered right on time. The cake was delicious and we all loved it. However cake wasn’t perfectly round and was damaged on the top corners as you can see in the picture.

HW
Helen Watkins 7 months ago on Google
( 2 out of 5 )

The coffee and cake was good but the menu was really unclear. I ordered a toffee latte with soya milk and it came with cream on top. I explained that I was lactose intolerant and could I have one without cream. Instead of just replacing it, …

PL
Paula Lanigan 7 months ago on Google
( 3 out of 5 )

We went on Thursday in the afternoon we sent my husband glass back with some of his drink in as it was filthy. The bought us a new glass minus the drink and the was also filthy very disappointed for the price we paid. The waitress didn’t seem the least bit bothered that she had bought us 2 dirty glass

MI
Melissa Irvine 7 months ago on Google
( 1 out of 5 )

Waited ages to be seated on a Saturday afternoon. All staff members are young chatting to each other. Tabel and floor was dirty. Cutlery given to us was dirty.
Table was still wet from being wipped down all the crumbs food just chucked on …

CA
Christine Ayles 7 months ago on Google
( 3 out of 5 )

We’ve been here before and it was better. Today the service was slow and the scones were microwaved too much.

MC
Maggie Cahill 7 months ago on Google
( 5 out of 5 )

A lovely treat. Aaliyah our waitress was lovely. Food and service was excellent

AB
Anirudh Bhat 7 months ago on Google
( 5 out of 5 )

Great food, and great service from our waitress Audreeja. Will definitely be back again.

RI
Riina Izjumova 7 months ago on Google
( 1 out of 5 )

Was waiting with my friend next to till like 5-7 mins. 4 workers were behind the till. No queues in front or behind us. None of the workers said anything and totally ignored us. They were having their own time – fun, laughing, moving cakes, …

MH
Mark Halstead 7 months ago on Google
( 2 out of 5 )

Used to be our go to place for breakfast but sadly with declining food quality and poor ingredients, chefs that don’t take into account ordering notes and staff that make no effort to hide their boredom and misery it would now be little more than a desperate last resort if everywhere else was full 🤷‍♂️ …

PE
princess erich vhenisse balanga 7 months ago on Google
( 5 out of 5 )

Best English breakfast and best customer service from a lady called Aaliyah…I will definitely be coming back again.

D
diff22000 7 months ago on Google
( 4 out of 5 )

Good service, coffee ok but cheap sausages. Expensive for the quality served.

MC
Mark Collins 7 months ago on Google
( 5 out of 5 )

Nice all day breakfast and also serve lunches (not all day), popular place and plenty of seating. Have to wait to be seated but queus were short and the tables were cleared and cleaned before allowed to be seated. We really enjoyed the full breakfast and could have a choice of extras. Plenty of choice for the family.

ST
Servane THOMAS 7 months ago on Google
( 2 out of 5 )

I will not go back. I waited way too long and it’s really too expensive for what it is. I had a pain aux raisins from more than 3£ and it was not even good… plus the waitress spilled a part of my hot chocolate without asking if I wanted another one… Very sad about this first experience that costed me 15£ for almost nothing to eat

MK
Michael Keech 7 months ago on Google
( 1 out of 5 )

No idea what has happened to PV but the Area Manager needs to send in a secret shopper – apparently Paul was the manager on duty on Sunday 14th when staff were alternatively locking a toilet door from the outside – then letting some shady …

DG
David Gillon 7 months ago on Google
( 1 out of 5 )

STOP and reconsider. Must be sloppiest Patisserie in UK. After being sat at a table for some while I had to resort to waving the menu in the air to get service as an alternative to walking out (should have walked out). Staff managed to …

EK
Elcin Kocum 7 months ago on Google
( 1 out of 5 )

We ordered and paid a birthday cake last week to pick up for today. They told us that the cake did not arrive, with no reason. They refund the money and gave us 2 replacement cakes. But this does not change the reality that there is a 13 …

MC
Mark Caldi 7 months ago on Google
( 2 out of 5 )

Really not up to scratch.
Questionable side salad with my croque. Some of the salad leaves were way beyond their best and the single cherry tomato was unpleasantly squishy. …

BG
Ben Griffiths 7 months ago on Google
( 4 out of 5 )

Had the afternoon tea at MK shop. Very nice, food good. Staff very polite and helpful. Would like to mention Joe our server, he was excellent in every aspect.

A
Ads 7 months ago on Google
( 2 out of 5 )

Short staffed at the moment. A long time to be seated and then served exceptionally dry and old tasting cake.

BS
Bertie Suwardi 7 months ago on Google
( 4 out of 5 )

It’s a nice place to have an afternoon tea. The cakes are delicious and the cafe latte is perfect. 😃 …

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