Pembrokeshire County Council average reviews all over the web

2.0
Total Reviews 53

Average reviews from all platforms

Average Rating 2.0

Average reviews from all platforms

  • 5.0
    11
  • 4.0
    2
  • 3.0
    1
  • 2.0
    2
  • 1.0
    37
Pembrokeshire County Council reviews breakdown:
Google
2.0
53

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53 Pembrokeshire County Council reviews on Google

ST
S TEE 9 months ago on Google
( 1 out of 5 )

Have some pride and get someone out in town with a pressure washer to clean the mold off everywhere for …. sake. Simple, cheap job to make the place look a whole lot better. I see your offices are nice and clean. All the white street …

MG
Martin Gledhill 9 months ago on Google
( 1 out of 5 )

Try to avoid any contact as like a quiet life, however had to report a missed rubbish collection.
Informed don’t know when they can collect. I informed that its on the school route hence a hygiene issue and also dogs passing by. Was informed my rubbish my responsibility

RA
Robbie Adams 9 months ago on Google
( 5 out of 5 )

Always had great service from the Council. Staff are always polite and friendly. They should do more stuff in-house like they used to. They should have never done away with the 75 Pence toll on the bridge. If anything they should have …

SG
Steve Garrett 9 months ago on Google
( 1 out of 5 )

When booking a bulky waste collection on their website, make sure you use Paypal. After 12 days of nothing from Pembs I sought a refund through paypal and instantly got it. …

A�
Ali “AllyG” Gee 9 months ago on Google
( 5 out of 5 )

In the last 2 years every time I have dealt with PCC, they have fulfilled every wish I have requested of them I.e change speed limit, fill pot holes, using recycle centres. I can not praise the service I have received highly enough.

SB
Stuart Blything 9 months ago on Google
( 5 out of 5 )

We were in a horrible situation given a section 21, 3 days before Christmas after a 10 year tenancy. We had 10 months of hell, me my partner and 3 children. Two people at the council were amazing Abigail Dyer And Amy McGregor. Without there …

VG
Victoria Greasley 9 months ago on Google
( 1 out of 5 )

Online payment system still not working. Do I spend 45mins on the phone every time? Yes I do . Sorry but you really need to fix it. I have better things to do with my time. 12 months for me now.

A
Ark 9 months ago on Google
( 1 out of 5 )

The Pembrokeshire County Council company is the most god awful comapny on the planet, black mould on the walls that never goes away no matter what, cracks through the cieling and if the outer walls fall apart they will not come and fix it …

BG
BRYAN GRIFFITHS 9 months ago on Google
( 1 out of 5 )

Pembrokeshire County Council website must be worst website in Wales. Tried to report fly tipping of washing machine outside my neighbours house. Was reported by neighbour several months ago by telephone but still sits there. Tried to report …

KC
Kathryn Coles 9 months ago on Google
( 1 out of 5 )

I have been on the phone for 18 minutes to log a collection for a bulky item to be told payments can not be taken or a collection day booked brcause system is being updated. But I can log onto the media system to do so which I have done to …

AB
Alison Bell 9 months ago on Google
( 1 out of 5 )

Desperately trying to pay my council tax, made an account but it will not take me any further than the login page, saying there is an error, tried phoning, the number is unobtainable, and you can not contact them under general enquiries …

PT
Peter Thursfield 9 months ago on Google
( 1 out of 5 )

Me and my children went for a walk in the rain and we noticed most of the drains are blocked. I tried to login to the website to let them know but it didn’t work. It could be part of the “cutting costs on services to boost management salaries” scheme.

GR
Gareth Roberts 9 months ago on Google
( 4 out of 5 )

The recycling collection works well all told. I would support an increase in council tax still higher, local authorities have been starved of cash and the public should recognise how much better our communities could be. I am thinking anti- fly tipping measures, litter and road maintenance in particular

SH
Steve Hughes 9 months ago on Google
( 1 out of 5 )

Recycling. What did the misfits at the County council think they were doing with our new waste collection. You can’t seal the bags from rain. Animals can easily get inside these (bag for life) bags. …

BG
Beverly Greenslade 9 months ago on Google
( 5 out of 5 )

I have just returned home from a few days staying leisurely in the Narberth area. I have to congratulate you for the absolutely immaculate environment that I found in that area and indeed throughout North Pembrokeshire up to St David’s. The …

SJ
Seth Judd 9 months ago on Google
( 2 out of 5 )

To describe them as inept would be a misuse of this word as they have taken Ineptitude to an art form. If you are not in this county then count your blessings.
Even something as simple as collecting the bin bags they screw up, and not just …

DW
Diana Webb 9 months ago on Google
( 5 out of 5 )

I rang for information about the new local area plan. The contact centre lady dealt with my enquiry thoroughly, referring to others when she didn’t know the answers and gave me an email contact to continue my enquiry. Polite, charming and efficient; thankyou.

ML
Matt Lew 9 months ago on Google
( 1 out of 5 )

Literally on the phone for hours to speak to someone to then be cut off, phone back and wait another hour for someone to say I will have to pass you on to someone else because I can’t help you, then the wait starts all over again. This …

D
Da 9 months ago on Google
( 1 out of 5 )

I suffer with mental health and excity and depression and learning disabilities I drove down to pembrokeshire with my carer in the car parked up for a few seconds and they have hit me with £385 fine pembrokeshire county council you should …

RT
Richard Thomas 9 months ago on Google
( 1 out of 5 )

Services continue to be cut….. but the prices we pay will go up every year. They want to impose 3 weekly black bin collections, yet my council tax is £40 more than it was 2 years ago. …

AG
Alan Griggs 9 months ago on Google
( 1 out of 5 )

Received new recycling containers.Far from impressed. They looked OK in pictures but turned out to be tatty polypropaline sacks,.lovely in the back garden filling with water .waiting for streets to be littered with paper when boxes are tipped on collection in wind. Must try hard to think positive !

TS
tony silvestri 9 months ago on Google
( 1 out of 5 )

Parking meters in the car parks are diabolical Why cant you just put meters there like Ceredigion and Carmarthenshire where you can pay by card . Not everyone can use a mobile phone or carry cash 🤬🤬 I will think twice before I visit Pembs again …

LE
LW Elms 9 months ago on Google
( 5 out of 5 )

It’s a tremendous place to stay. The top floor tower on the south-west elevation face of county hall opposite the moist moat is the greatest place to stay. The views of fabulous lush trout are of the special scientific and architecture nature which are typical of the town.

EH
Elizabeth Humber 9 months ago on Google
( 5 out of 5 )

The bin crew who deal with our recycling in Cosheston are really polite, careful and friendly! They do a great job! Thank you!

AM
anthony matthews 9 months ago on Google
( 1 out of 5 )

certain members of environmental health are vile no help at all used their powers and high authority in a way that made my wife very upset they are rude uncaring & think they are it what gives them the right to treat us so bad with real …

GW
Growing with Mags 9 months ago on Google
( 2 out of 5 )

Does the pembroke leisure centre swimming pool Ever get cleaned. I swim there and have never seen the pool clean at all. There is a thick black rim of dirt around the water line and the steps are filthy. The changing rooms are dirty and the toilets smell awful.

SF
Sarah Franklin 9 months ago on Google
( 1 out of 5 )

Politics…. Dont get me started. Hence the low rating….
I’m just here to say the man who attends the carpark does a brilliant job of getting endless amount of cars parked over and over in about 20 spaces. Well done and always with a smile on his face.

K.
Kathleen .M 9 months ago on Google
( 1 out of 5 )

Your website is ridiculous it seems you have improved it worse>
Trying to complain about fly tipping of wine bottle over a path leading to the Rec in Goodwick also scattered wine bottles in this are.Disgusting.. Just the site needs attention

CM
Craig McCarthy 9 months ago on Google
( 1 out of 5 )

Worst possible service. Property vacant due to covid, no exemption offered they want full council tax payment. They have been living in a differnet world for last 4 months!!

GE
Geoff Evans 9 months ago on Google
( 1 out of 5 )

Absolutely shocking administration. It’s hard to know if they are lazy or simply incompetent

KH
Kyle Howard 9 months ago on Google
( 1 out of 5 )

Social services are very bad at communication and doing there job using excuses that they are Wales not England, rules are different. Don’t expect a call back when told so as they don’t ring back in serious matters

RW
Richard Whitmore 9 months ago on Google
( 1 out of 5 )

Why is it that every week without fail , and i can almost gaurantee this the recycle collectors Always leave something in the recycle bins or a mess by the bins ?

AG
Andy Griffiths 9 months ago on Google
( 3 out of 5 )

The website needs a complete overhaul. For instance, the Council website doesn’t even recognise my postcode and the site in general is really bad to navigate around.

RP
Rod P.D 9 months ago on Google
( 1 out of 5 )

I can safely say Pembrokeshire County Council provide the most appalling customer service and care. This is not a council that supports it’s community.

MD
Michaela Devonald 9 months ago on Google
( 1 out of 5 )

On visiting newgale what a surprise to see dogs running off lead when children swimming and dogs fouling in the sea and on the sand it’s disgusting where are the dog wardens or what every it needs for god sake

RS
Robin Samuels 9 months ago on Google
( 1 out of 5 )

I will vote for ANYONE who promises to get rid of the stupidity and hassle caused by having to sort 6 different bins! I’m all for recycling, but right now I’m so very tempted to take all my household rubbish and recycling to the landfill every week.

VS
Vera Squire 9 months ago on Google
( 1 out of 5 )

I have been TRYING? to contact somebody at PPC Haverfordwest For over a week, god knows how many time a DAY, to organise the collection from my home (for which eventuallY , if i ever DO get in touch) which I will be charged £20 for ( I have so far over spent this amount just to speak to SOMEBODY. ANY SUGGESTIONS

SH
Suzanne Hammond 9 months ago on Google
( 5 out of 5 )

they dealt with my issue effectively & answered my question – polite & informed person on the phone & didn’t wait to long in a telephone queue either

DV
Diana Vincent 9 months ago on Google
( 1 out of 5 )

very poor service, council tax rises of over 30% in the last five years thats 20% above inflation, just look at the state of the countryside, its on par with the council tip, we pay a lot more for a lot less

BH
Barry Hurley 9 months ago on Google
( 1 out of 5 )

Almost impossible to get through on the telephone. So far I have been 27th., 21st. and 22nd in the queue. Not really an improvement since I made 8 calls in a day and waited for up to 15 minutes without ever getting through

AH
Amanda Harris-Lea 9 months ago on Google
( 1 out of 5 )

Tried to use the website to order / find out where I get more recycling bins etc.
Will be resorting to calling reception. …

LW
Leslie Wiseman 9 months ago on Google
( 1 out of 5 )

Recycling collection is absolutely appalling had at least 6 missed this year our tax is £1400 and for what, pembrokeshire Council are worse than useless overpaid layabouts ☹️

DB
Duncan Binet-Fauvel 9 months ago on Google
( 1 out of 5 )

Website constantly malfunctions, unable to pay bills online as reference numbers are never recognised, emails never replied to, phone calls constantly diverted to incorrect department or unanswered.

MD
MAD DAD 9 months ago on Google
( 5 out of 5 )

As a Supporting Member of the Pembrokshire County Concil I think they do A very good Job Helping the community and the county to get it to its best ability !!

MJ
Mathew Jackson 9 months ago on Google
( 1 out of 5 )

Absolute rubbish! Have been waiting on a repair to my Council House for almost a year now. Rent payer, not Housing Benefit.

DR
Dennis Reeves 9 months ago on Google
( 4 out of 5 )

Having moved around the UK many times living in many council areas PCC is pretty good compared to others…..

K
KAMAKAZIE101 9 months ago on Google
( 1 out of 5 )

YOUR SOCIAL SERVICES ARE DISGUSTING DANGEROUS INDIVIDUALS WHO HAVE DONE NOTHING BUT CAUSE PAIN AND SUFFERING OF DECENT PEOPLE, THE WAY YOUR SOCIAL WORKERS HAVE ACTED IN MY PRESENCE AND WHAT I HAVE WITNESSED IT WOULD SEEM THAT MONEY IS MORE …

G
Gemma 9 months ago on Google
( 1 out of 5 )

Well I can’t even get into it for a start 😕🙄 …

DJ
Donald. j Trump 9 months ago on Google
( 1 out of 5 )

just a bit bad innit, oh and the clock at the front of the building doesn’t work *TRIGGERED*

AT
alex taylor 9 months ago on Google
( 5 out of 5 )

Great new website

MD
Michael Davies 9 months ago on Google
( 1 out of 5 )

Luka dog Michael Davies

AW
Alex Woodrow 9 months ago on Google
( 1 out of 5 )

Unbelievably useless and corrupt.

JD
Jamie Davies 9 months ago on Google
( 5 out of 5 )

Useless

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