Aragon Housing Association Limited reviews

NCHA! Something needs to improve immediately in regards to your repairs and how you treat your tenets. The property my parents are in suffered an arson attack last year! It’s been well over a year and NCHA has done nothing at all to repair …

What a mess NCHA find themselves in regards there repairs for most of there customers now they have taken on there new contractor ( FORTEM ). This company was most certainly the wrong contractor to choose when NCHA management sat around the …

Ncha scare me. There is a family over the road where severe child neglect, abuse and violence is happening, its spills out onto the street and we all live in fear never mind the child, and there response was it’s low level. If you rent with these guys. Be aware you could have anyone on your street and you could live miserably.

Do not want to leave 1 star but had to otherwise I can’t leave a review!

I have young children in the property. My central heating broke on Christmas …

The out of hours EMERGENCY repairs REFUSED to come out and help the police get into a flat to stop a suicide! But they’ve visited mine in 15 minutes when my door lock broke a few months ago????????!!!! …

If I could of put no stars I would of, I have mental health problems and was and still is being left with out someone to come fix my boiler, so I have no heating and hot water in my house for 4 days and they are doing nothing about it and …

NCHA are a disgrace! I phoned on Tuesday because my boilers broken and they told me I’d have to wait 72 hours before someone would even come and look at the boiler. I’m a disabled household and I cannot tolerate the cold and my body shuts …

They don’t care about their tenants and however how much you complain they won’t do anything or will do a poor job, the bath would always leek downstairs to the kitchen for about 11 years I call they come they paint and say they fixed it …

Let know not happy way this service I report it on Tuesday 3 January now my flat smells and damaged bathroom done flood fixed it on 11th January need pay repair it all living room and bed room floor very lucky still live smells horrible …

After having cowboy builders sent to do work on my bathroom the housing still haven’t repaired the damage 3 years on I just get promised it will be sorted …
Just get people in that don’t know or don’t want the work ..I guess all this …

This company doesn’t care about any of its tenants. Recently my cylinder started leaking and it needed to be replaced. After so many calls with them, explaining the water pressure and the cost of a new cylinder is a same as pressure …

DON’T TOUCH THEM!! We have lived in an NCHA house since 2008 and I can honestly say the house and the housing assocation are abysmal. We’ve had numerous leaks and other problems over the whole time we’ve lived here and we have had to pay to …

I’ve been with these for over 4 years and they were amazing. Slowly things began sliding downhill (obviously management) and now they are awful. I work full time and pay full rent, my repairs are left weeks on end. …

Poor level of service received, quick to take your money but don’t put things right. Brown water coming out of my kitchen and bathroom taps, constant blockages in my shower and sink. …

This company does not care one bit about its homeowners.
I lived in one of their houses for 10 years and had an awful neighbour who made noises from 11pm until 3.00am most nights/early mornings. I complained on …

The people who gave them 5 stars, my opinion they are all connected,because they deserve 0.
I was explaining to the lady on the phone about the property her name is i …

Awful service. They have left a gate to my building wide open for weeks, allowing anyone and everyone access to my property, and putting residents at risk. They refuse to provide a date for the gate to be made secure (despite knowing of a …

Honestly am disgusted with the services I have received. Have been ringing since I moved in about the botched fence – garden has never been safe. Today it has partly blew off and all NCHA can do it give me a inspection in March to see if I …

I like most would give ncha 0 if I could. Excuses after excuses from the top down, contractors who they use who are inept beyond words. Waiting nearly 6 wks for a boiler which is heavily leaking to be replaced, constant skirting around …

I have always had a good experience in the past with Nottingham Community housing but today I have reported my front door not closing and and it is now 10:30pm and still no one has come. The house is freezing and I can’t go to bed to sleep …

Am hoping to move into one of there flats in Loughborough, staff were helpful over the phone

Embarrassing company, don’t answer back on calls when they said they would, help other people on the street but don’t help the rest, it is embarrassing, 1 star is still too high

I’ve been a tenant with NCHA for over 12 years now and have always found them very approachable about any issue. I have had a few over the years and they have always been sensitive about any situation. …

Nothing good to say really. Our letters and other peoples post were stolen throughout out 2 years living there. My bike was stolen from the supposedly secure lock up. Lights in the communal hallway were constantly out for days/weeks at a …

You will be better of living on the streets the asb team are a joke and are just biased and sterio type no matter what evidence you have you will be told you are wrong by Sarah price and her managers the same problems for 3 years now I have said take me to court to prove ncha love to lie and take sides

I had an issue when my front door wouldn’t lock properly after being looked at numerous times , I have 3 small children in the house and I was told to put planks against the door because they couldn’t attend until the next day, so leave my …

A tenant for a few years, the staff are lovely and my repairs are always dealt with promptly. The contractors are always cheerful and caring and very respectful. The only issue I have is Parking, no room for parking when contractors are …

Great service over the phone if you have any enquiries.

I reported 6 month ago I was keep calling but
stil I’m waiting for respond

Absolutely worst housing!!
Couldn’t stress this enough had repairs over a year and still hasn’t been fixed …

My daughter moved into a new property with Nottingham community housing association she soon realised she had two bins missing. She contacted them to be told that she has to pay forty pounds each for 2 new bins and she is a single parent on a limited income. Surely this is not her responsibility disgusting.

Terrible housing association.

Lack of CCTV resulting in property damage, including letterboxes. I fear my …

They don’t even deserve on star, they put cap on gas for 10 minutes for next team to attend and now its 5 days still the gas is disconnected from the whole house . shame on them

Helpful, friendly staff, plenty of parking, lovely and clean building, pleasant surroundings.

I don’t recommend this agency, they ignore their tenants, don’t help the good tenants but help out the ones that cause the most trouble, ignore emails, and there’s tenants that broke the contract but still nothing is done about it

I have a boiler that has been leaking for two years it was new
for last year I have been emptying bucket of water on a weekly basis It is now so rusty it is unsafe and has to be replaced the reason for leek is a 20 foot …

manager s is poorly with things are getting done trying get hold of manager I live in southwell rood east and it poorly where I live and manger never have time for me and recbcca and so ruledand never listen too me and I would like too move …

I have lived in a NCHA property for nearly 5 years, I have had problems and contacted various departments, I can truly say that the staff at NCHA are wonderful and I thank all of them that I have dealt with for their caring, compassion, guidance and support.

I have been trying to book a repair which was left undone by ncha workers they have left the boiler outlet outside its pipe and the hot water is cascading down my wall onto the window which is making the wall damp and the putty soft …

Useless. Apparently getting a boiler turned on is high priority yet will take until TUESDAY to attend. Can’t get my own out, apparently that’s not allowed.

Still waiting for my bath replacement its been over 3 months

Unfortunately I can’t give zero stars.
Don’t bother living with this association if you expect repairs to be done.

I have a parking space with the house I rent. Maintenance Van drivers think they can park on anyones parking space. No respect.

Amazing company to work for providing more homes, great services and better life’s. In my 13th year and no plans to leave

Rang up regards my gate to which is quite heavy its hanging off and causing a obstruction to the exit of my house told a week before they can get out I’ve just came out of hospital and have limited mobility at min they didn’t care absolutely useless

Work not being done proplie cutting back trees

We have been living in one of their properties for nearly 5y and we are delighted with their staff.

Great social housing landlord & glad to be part of the customer community

excellent

Great organisation to be part of do still need to iron out creases with there contractors though not great 👍 …

Great company to deal with. Always fair and reasonable

Very helpful indeed

Excellent just had 2 jobs done thankyou

ok

My housing inspector is a fantastic man!

This housing association are just fantastic, very helpful and professional ⭐️⭐️⭐️⭐️⭐️

I been out cold water for months

Always a pleasure to visit them.

Great place for social housing.

Worst Company.

Absolutely shocking

Great homes at affordable rents

Great company to work for

Sorting out my house out

Not the best!

Great Housing Association,