Average reviews from all platforms
Average reviews from all platforms
Have just taken out insurance for myself & my husband at Planet Earth and am so happy with the service. My husband is over 70 and I am almost 20yrs younger and trying to get couple insurance has always been difficult as my husband’s age …
Very pleasant and helpful people that I spoke to and always answered the phone immediately which is a big plus. Helped us find a policy excluding pre existing conditions which was great for us so we could get away after 3 years of a very stressful time. Thank you to Ken.
Fantastic service. We sadly had to cancel a holiday recently due to illness and I was able to speak to an agent without being put on hold. They were friendly and helpful. My money was refunded and in my account within days. 12 out of 10 for exceptional service!! Highly recommend
I had an accident in Spain and was hospitalised for many weeks following brain surgery. I was transferred back to England via private plane and Planet Earth liaised with my family and took care of everything.,recommend 100%
Gentlemen on the phone was very helpful and non pushy. If the policy is as good, I’d be more than happy to always use even if they aren’t the cheapest.
Good Affordable Travel Insurance needed a cover letter for Thai Pass, after a quick call to the very helpfull team letter was e-mailed within 10 minutes and perfect for my needs. So nice to use a UK based company willing to help you with your requirements. Thank You
Please, please do not use this company. My husband had a stroke in Jamaica and they left us stranded. They wouldn’t speak to the hospital, as they were too busy, and after my initial call to explain what had happened they wouldn’t take my …
We took out a family policy with Planet Earth and before our trip enquired what cover we would have with the policy, should someone took Covid during the holiday.We were advised that only the person would be covered and other family members …
I had taken out insurance for my mum in March for our trip in May, unfortunelty the trip got cancelled due to the Covid-19 outbreak.
We called planet earth and spoke to a helpful gentleman called Ken who offered …
If I could give negative star ratings, I would. I sent a claim since the beginning of January and I’ve not even had an acknowledgment that it has been received, talk less of being processed. …
Great service, so nice to be able to talk to a real person and not a machine! They were very helpful and talked me through all of my grandmas requirements to make sure she had exactly the cover she needed. …
Very helpful and good value for money insurance policy and a very helpful staff,will certainly buy from these again
I wouldn’t go anywhere else for my travel insurance. The guys at Planet Earth are really helpful. I recently took out a policy for my holiday to Greece and the service was friendly and professional as always.
Really straight-forward to get my holiday insurance last minute. Good price and the guy explained everything to me over the phone. Would definitely use again.
We used planet Earth Travel insurance for our parents. Great cover at a very good price.
Excellent customer service, have used planet earth for the last 5 years and will continue to do so. Genuine friendly staff and great value for money. Recommend to anyone.
After struggling to find travel insurance due to age and health issues I called Planet Earth and was dealt with by a charming young man.Everything was explained to me in detail and I found the whole process easy. A refreshing change from having to do everything in a computer!
I had a brilliant experience when using Planet Earth Travel Insurance for a recent trip to Turkey. The guy I spoke to was very helpful.
I used Planet Earth when travelling to Portugal recently and I found them easy to use and very helpful. I wouldn’t hesitate to use them again.
An awful company, callous, uncaring and unprofessional. Demanded that I travel home against medical advice. When I didn’t travel, my cover was cancelled and I was left stranded.
Great customer service and amazing cover, no issues and would definitely use again and recommend to anyone.
Just what you want from an Insurance provider. Real people at the end of a phone when you need them. Great prices too
Fantastic service with really helpful advice along the way, goes above and beyond. Many thanks again!
charges £15 for a cancelled policy and then wants £10 to get refund of my money
Quick and easy to use website
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