Total Reviews 80

Average reviews from all platforms

Average Rating 2.9

Average reviews from all platforms

  • 5.0
    17
  • 4.0
    18
  • 3.0
    10
  • 2.0
    11
  • 1.0
    24
Putney Leisure Centre reviews breakdown:
Google
2.9
80

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80 Putney Leisure Centre reviews on Google

NG
Nany Grabouille 11 months ago on Google
( 2 out of 5 )

The steam room has now been closed for ages. Supposedly a door problem, but I think any handyman could fix it in 10 minutes. They just want save money .
The jacuzzi doesn’t bubble and is still closed for some reason. …

DD
Dino Derek Hughes 11 months ago on Google
( 4 out of 5 )

Mainly using the gym.

Good selection of machines and weights. Some equipment is quite old but who …

C
Celine 11 months ago on Google
( 4 out of 5 )

I absolutely love Putney Leisure Centre. I recently switched from Pure Gym and am so much happier here. While the equipment is a little old and the changing rooms need some renovation, there is a lovely community feel. Great for triathlon …

MH
Mark Holness 11 months ago on Google
( 3 out of 5 )

Generally good facilities but some members of staff have quite appalling customer service skills. One of the swimming teachers frequently cordons off a lane so that he can exclusively use it for swimming, even when the pool is quite busy. …

HJ
H J 11 months ago on Google
( 3 out of 5 )

Decent, large scale facility but suffers from frequent break downs which take ages to sort out.
The Steam Room has now been out of use for over three months and the Spa Pool or …

K
Kika 11 months ago on Google
( 2 out of 5 )

Swimming and gym are good, but too many class cancellations and the management never replied about it. …

C
Cloudster 11 months ago on Google
( 3 out of 5 )

I have only been a few times as part of swim groups. The pool is nice. However I’ve noticed that there are cameras in the communal shower and changing room areas which I find rather disturbing. Filming people whilst showering feels like an …

MH
Michael Hagar 11 months ago on Google
( 5 out of 5 )

Spacious and good quality basic equipment in the gym, fairly busy after 3pm but there is enough equipment to keep you occupied. The staff get a bit of a bad wrap in some of the reviews but I’ve found them to be absolutely lovely!

OD
olivia dead 11 months ago on Google
( 1 out of 5 )

False advertisement. Claim to have a womens only hour of swimming yet the life guards are only men??? And one of the female staff members told me that ‘if you want to swim the lifeguards will be men we can’t do anything about it’. Yet I …

AW
Andrew W 11 months ago on Google
( 4 out of 5 )

Called up to enquire about membership and if i can be given a tour. Great experience speaking to the member of staff who said it will not be a problem. …

ZL
Zoe Lee 11 months ago on Google
( 5 out of 5 )

It’s great for the price. I only use the pool and it’s super easy to check what’s happening in the pool before you go. There’s free parking which you need to validate inside. Sauna and steam room are included in your membership, but don’t forget to ask for a band at reception. The staff are always super helpful too.

DD
davgil dragon 11 months ago on Google
( 4 out of 5 )

I only use this facilities to take my kids to swimming lessons and wait at the stands and cafe area. Even so, I have to give a good rating for the security and variety this leisure center presents to its members and I have always been well …

EL
Ellen Ley 11 months ago on Google
( 1 out of 5 )

The website is poor regarding information. I have tried to find a timetable for water aerobics and wonder if anything like this exists!! There is no information regarding when the teaching pool and the baby pool are free.

VM
V Main 11 months ago on Google
( 3 out of 5 )

The staff are kind and helpful but the pool and the changing rooms are derelict; the worst is that each time I have been there, I found hair floating in the water and getting entangled in my fingers. Very unpleasant. Why cannot the …

MA
Madina Arapieva 11 months ago on Google
( 1 out of 5 )

Not even a month after our swimming memberships started, they somehow changed their direct debit system to Harlands group and without any warning my direct debit payment got increased. In case for whatever reason they couldn’t take money …

HS
han sh 11 months ago on Google
( 2 out of 5 )

We have signed up for annual membership less than a month ago and already experienced to unpleasant interactions with the staff members. We read the reviews online prior about unfriendly staff and thought it would be ok since we can try and …

AR
Andrea Richens 11 months ago on Google
( 1 out of 5 )

Took my grandchildren swimming last week and as there were no disabled spaces available, parked in car park with green sign saying for users of the leisure centre! On leaving discovered a parking fine. My daughter went back in to the …

DW
Daniel Waran 11 months ago on Google
( 1 out of 5 )

Avoid going for a membership agreement. It’s a trap to get more money 💰.

I went to Putney leisure centre to get a swimming session for 1 day but a staff …

AZ
András Zsilák 11 months ago on Google
( 2 out of 5 )

The most important what I don’t like at Putney leisure centre that when you arrive I’m keep saying hi to reception and 90% of staff avoid to say hi!
They should say first then to being rude and avoid clients. If you need any help …

AO
Alf O. 11 months ago on Google
( 1 out of 5 )

Parking fine if you are not a member. This is a new thing. I took my kids for a swim and picked them up later by car so technically I am usi g the gym as they are under my guardianship. Stayed 5 minutes maximum. Thanks NOT very much

O
Ornella 11 months ago on Google
( 2 out of 5 )

Unfriendly, unhelpful and rude front desk staff.

The staff have a bad attitude towards their customers/ members and information …

YD
Yaz Duo 11 months ago on Google
( 2 out of 5 )

Don’t park here unless you want to receive a ticket if you’re not a member. I parked here entered my reg on the left hand side machine, the lovely Andreas was the one who helped me at the front desk, took the kids for a swim. Came back to a …

MO
M Ourtane 11 months ago on Google
( 5 out of 5 )

Nice community pool with sauna and steam room. Good for families as with £42 monthly membership you can bring up to 4 kids with you, obviously during the public swimming schedule as some courses or only line swim can go ahead.

MA
Monika Ammann 11 months ago on Google
( 3 out of 5 )

If you want to use the pool, you have to book a family session in advance, even if you’re by yourself. The lockers require you to bring a pad lock. There was a cockroach in the changing rooms. The pool itself is good.

SP
Sabeer Peerbaccus 11 months ago on Google
( 5 out of 5 )

I have been using Putney Leisure Center for the last 6 years and I can say that, this is the best GYM and Swimming pool in Wandsworth. The staffs has always been friendly and helpful. The only issue is somethings the steam room gets broken and we all have to wait until it gets fixed and sometimes this takes forever.

TS
TUMPA SARKAR 11 months ago on Google
( 3 out of 5 )

Been there at 6pm, slot is for 45mins 5.90p each includes sauna and steam room. But at this time there is only lane swimming and not a pool, for swimming pool timing is 1-4pm. We weren’t able to go to swim in lane pool as I am not a swimmer so we only used spa pool and sauna and just for that price is not worth.

CE
Chris Ennis 11 months ago on Google
( 5 out of 5 )

For people over 65 you can get one year swimming subscription for £125. No joining fee. Excellent pool and members changing rooms in excellent condition.

JT
Joe Taylor 11 months ago on Google
( 5 out of 5 )

Clean pool/facilities, helpful staff and not too busy on a morning! Can’t recommend enough

AS
anatoly satopman 11 months ago on Google
( 1 out of 5 )

Worst place ever. The centre is poorly maintaned. Sometimes the staff is unkind. The gym and especially the locker rooms/showers are very dirty and smelly, it’s clear that there’s a lacking in regular cleaning. Hot weather or cold it …

DM
Dr M 11 months ago on Google
( 1 out of 5 )

Cheapest, most disgusting government owned gym ever. Do not touch.

S
Sylvi 11 months ago on Google
( 1 out of 5 )

I am quite upset with their swimming pool half -term arrangements. As a member I would expect to be able to swim in the swimming pool also in this period. What they do is they change the settings of the whole pool for the half -term. …

SA
stuart armstrong 11 months ago on Google
( 5 out of 5 )

I started going to Putney Leisure Centre in 2021 to join the gym and got Mattei to be my Personal Trainer (PT). I cannot praise Matt and the team at the leisure centre highly enough; they are excellent! …

MM
Mary Murphy 11 months ago on Google
( 5 out of 5 )

I’m on holiday from Ireland and I really enjoyed my swim here. The staff were very helpful and the added treat was the diving boards. Thoroughly enjoyable.

BM
Bilal Mohamud 11 months ago on Google
( 1 out of 5 )

Took my son’s family card (it was a family one and he wanted to go swimming whilst I was home sick), and refused to give it back until I came.

MH
mark heald 11 months ago on Google
( 5 out of 5 )

Good centre but with all the restrictions in place makes it a tad difficult to get in. Everything has to be booked in advance and with limited places makes it even more a task than a pleasure.

DM
Dr Mona Wagle 11 months ago on Google
( 4 out of 5 )

The swim instructors we had for our 7 year old son were all excellent in particular Loriellen.
The cleanliness of toilet , shower and change facilities could be improved.

BL
Billy Leo 11 months ago on Google
( 4 out of 5 )

It’s grand. Good facilities in general but hard to find your way around. Staff on front desk nice. Staff manning the pools a bit cranky but that’s to be expected when policing other people’s unruly kids all day. Clean enough. Cool high diving facilities. Parking.

FF
Francesco Farruggia 11 months ago on Google
( 1 out of 5 )

The swimming lessons are a joke. Looks Like the instructor is reading a script. She doesn’t observe the children, no corrections on mistakes. She clearly doesn’t have passion for teaching and see teaching something to just get money to pay …

ST
Steph T 11 months ago on Google
( 4 out of 5 )

Went back to swimming after a hiatus since the pandemic. Had an issue with my app which the receptionist helped me out with which was much appreciated. The website was totally confusing in terms of booking and I tried to call but no one …

DT
David Thompson 11 months ago on Google
( 5 out of 5 )

Best value gym and sports facilities in SW

JB
Jon Burland 11 months ago on Google
( 1 out of 5 )

It’s a nice pool but they are still working on social distancing measures. You have to pre book and the booking site is awful. You also have to book a set time, unless you can commit to arrive at a precise time a week ahead you won’t be …

AT
Anita Tóth 11 months ago on Google
( 1 out of 5 )

No matter how many times I go the lanes are always packed. One day there were 13 people in each lanes and the manager said that is allowed. 33m lanes. Imagine! Today the middle lane was so narrow that it was impossible to pass someone …

RE
Rebecca Elgebrandt 11 months ago on Google
( 4 out of 5 )

Great pool with diving boards, big pool for lane swimming, a warmer teaching pool and a small even warmer pool that work well for parents with small babies or kids. Life guards with access to underwater cameras look after pool safety. Easy …

H
Heisenberg 11 months ago on Google
( 1 out of 5 )

Shambolic website. Cannot see the prices without logging in. No info if swimming has to be booked or can just turn up on the day. During weekdays, school children leave their belongings in the changing rooms, not in the lockers provided, and the staff doesn’t bother to tell their teachers about it.

SM
Sarah Macdonald 11 months ago on Google
( 2 out of 5 )

Reception staff are really awful and unhelpful and you get a fine now in the car park even if you pay for regular swimming lessons. The swimming teachers are lovely and very helpful

SG
Sam Gregson 11 months ago on Google
( 3 out of 5 )

There’s a 33m length pool at a very good membership rate. Gym is OK. Nice to see they have wattbikes. Cleanliness of the swimming changing rooms could be a bit better and the staff come across quite rude at times.

TG
Tiffanni Garner 11 months ago on Google
( 5 out of 5 )

I’m so happy with this gym – the class offerings are varied with really good teachers, and easily booked. The gym facilities are great and there is always space, even in peak time. The pool is clean and there is almost always lane swimming …

JG
Jonathan Gordon 11 months ago on Google
( 1 out of 5 )

Unprofessional staff, unsanitary COVID-19 practices.

Closest gym to my home, which is why I go – but since joining only a month or …

M
Mica100 11 months ago on Google
( 3 out of 5 )

I would love to give this place 5 stars because the pool is an excellent size, the gym is well equipped and the staff are fab. However, the changing rooms just don’t seem to be very clean and the sides of the pool are very grubby. Also, to …

S
S 11 months ago on Google
( 1 out of 5 )

If you want to swim, don’t bother. Seriously, don’t bother. Apparently one has to know weeks ago when they would like to book a swim session in. Being self employed, I don’t have that luxury, so had to check everyday for a free …

VO
Vinicios Ongaratto 11 months ago on Google
( 1 out of 5 )

Sauna every time it’s broken and the jacuzzi also thesame problem since one year ago ! Excuse issue is the parts is coming but it’s lock down 😂🤣🔭😓🫣🤔 …

MT
Marc Taylor 11 months ago on Google
( 2 out of 5 )

The staff seem lovely but it just seems a bit disorganised is all. The app doesn’t work, the website doesn’t allow for signing in or booking sessions and every time I’ve called, it’s always unanswered. When I leave voicemails, they’re not …

PC
Pablo C 11 months ago on Google
( 2 out of 5 )

The three times I have been to swim I have found the same rude and unfriendly woman at reception. The lack of customer management skills is astonishing. I would just recommend to deal with any other member of the staff rather than her, …

CB
Chancery Bunch 11 months ago on Google
( 4 out of 5 )

I always use Putney over my more local swimming pools for a number of reasons. The pools are good and the changing facilities are clean. The staff are ok and the place has parking. The cafe is excellent and serves the usual fare and a …

RD
Ryan Davies 11 months ago on Google
( 5 out of 5 )

The staff are brilliant such a lovely team

SF
Stefanie Freyer 11 months ago on Google
( 1 out of 5 )

It deserves a star as the pool water was clean.
The rest however I would not recommend. …

DG
D G 11 months ago on Google
( 5 out of 5 )

Decent swimming pool, big gym and lots of classes avaialble – so far i am happy. Also, i guess i was lucky with staff as there were friendly to me 😀

TC
Tatiana Campagna 11 months ago on Google
( 4 out of 5 )

changing rooms are good, private, quite and clean.
the gym has all the equipment needed. The monthly fee for the gym only is the same than other cheaper gyms like The Gym with the disadvantage that here you have …

EF
Ewa F 11 months ago on Google
( 5 out of 5 )

The really nice place. I prefer training ony own somewhere in the nature but it was a great experience anyway. The personal trainer was amazing

TF
Tanya Fahad 11 months ago on Google
( 1 out of 5 )

Very dirty, smell of urine everywhere, toilets are disgusting and I noticed dead cockroaches few times, children’s swimming pool is extremely dirty in particular with green algae on the tiles. Needs a proper refurbishment, I would …

VM
Victoria Milne 11 months ago on Google
( 4 out of 5 )

Great pool, very airy and without the chlorine at choking level.
Joined as a gym member too, and the change rooms are always clean and very few members there in the morning. It misses out on some luxuries like a swimming …

AR
Alex Russell 11 months ago on Google
( 4 out of 5 )

Good sized main pool 33m plus diving area. It’s usually a bit cold. The children’s pool is warm and the baby pool is lovely for under 3s.
Excellent swimming lessons here as well, both my kids have learnt, very reasonable prices.

EE
Eric Ekong 11 months ago on Google
( 4 out of 5 )

The staff are friendly and helpful which creates a welcoming experience for new joiners.
The gym seems to be well equipped with new and well maintained machines weights. …

HH
Handmade heaven 11 months ago on Google
( 1 out of 5 )

Phoned in today, to enquire about swimming sessions schedule and spoke to someone called Natalie from reception. I asked what sessions were free during the week, and she replied in a very rude way saying that she couldn t tell me all the …

E
Espio 11 months ago on Google
( 2 out of 5 )

They say its female only for swimming on Sundays from 5:45-7:15. But i still see male lifeguards coming and going. It defeats the purpose and its unfair for the people that wait a whole week to come and swim freely. …

FN
Felicia Nwosu 11 months ago on Google
( 5 out of 5 )

Was fun. Kicked everyone out rather rudely at the end but maybe that’s just how lifeguards are in London. Had a very nice chap serve us at the front desk.

BV
Bella Verdemela 11 months ago on Google
( 3 out of 5 )

Four stars for the big swimming pool but two stars for the cleanliness of the changing room and two stars for the reception. Not very helpful and sometimes you wait for ages when the staff just talk among themselves. Swimming pool is …

JL
Jaison Lawrence 11 months ago on Google
( 1 out of 5 )

I have visited many times now and I have a disability. I cannot approach the staff at reception for assistance because I have never met such unapproachahle people in a place of leisure and relaxation. No one should be made to feel …

NB
Nicola Busca 11 months ago on Google
( 1 out of 5 )

I was robbed while swimming. Somebody broke into my locker and cut the padlock and stole my phone and wallet with all the documents and cards. My bag was in the member area, in theory “protected” and safe and where nobody should enter …

DL
Danny Lo 11 months ago on Google
( 4 out of 5 )

Major refresh of gym, now more geared towards weight training. Generally friendly atmosphere and quite clean. Car park can be nightmare for bigger cars/vans. Doesn’t help by the fact that they have a car wash company there. Seen a lot of aggro in car park…

CL
Comice L’bow 11 months ago on Google
( 4 out of 5 )

Used to love it but now they have doubled the price to hire a table tennis table to around £10 per hour!!!
My gym membership is unlimited access at £24.99 per month. This fee for table …

MR
Mateo Raduca 11 months ago on Google
( 4 out of 5 )

Are the diving boards open at all times?

SP
Steve Pulfrey 11 months ago on Google
( 3 out of 5 )

Really good facilities that are marred by dirty changing rooms and poorly trained, disorganised staff. If you can get past the negatives, you’ll find a very good diving pool and really very acceptable public sauna & steam room facilities …

LD
Lucy Dorman 11 months ago on Google
( 1 out of 5 )

Extremely rude staff! They are no helpful what do ever. A boy jumped off the diving boards and started panicking in the water and couldn’t swim, the lifeguard watched him and left him to it so another member of public had to jump in and …

LM
Luis Mejias 11 months ago on Google
( 5 out of 5 )

Had a lovely breakfast at the The kitchen cafe, at this centre. I did not do any health related activities though 🙂

SH
San Han 11 months ago on Google
( 2 out of 5 )

Come here every Sunday evening with my mum for the ladies only sessions but they seem to be reducing the session time day by day it used to be over an hour session and now its been reduced to less than an hour. How on earth are we supposed to do everything without rushing in such a small amount of time?!

BH
Ben Hunt 11 months ago on Google
( 5 out of 5 )

Plenty of parking, decent pool and not too many people in a lane. Good value.

JT
Jonathan Thompson 11 months ago on Google
( 1 out of 5 )

There are far too many people being let into the pool – 14 in one lane makes a relaxing or energetic swim impossible- lots of standing at the end waiting for a clear spot to swim in. The management seem unwilling to listen or even observe this stupidity, clearly just coasting along. Useless

MM
Mark McPartland 11 months ago on Google
( 4 out of 5 )

We hired out the big hall for our sons birthday. Having an indoor bouncy castle is genius!
Would have been nice however to be able to hook into their sound system as well. Have since seen others allowed to so guess it just depends who is supervising that day.

RC
Romano Carneletto 11 months ago on Google
( 4 out of 5 )

This is a small 33m heated pool in the middle of Putney. It’s easy to book. However, you need to bring your own padlock for the locker.

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