QEQM Hospital reviews

I was in QEQM hospital in Children’s A&E department yesterday. Nurses there called Brenda and Laura both were really nice to my daughter Christina and offered their help and they were really nice and helped me comfort my daughter while she was in severe pain. Well done both you ladies. And thank you so much.

Brought my type 1 diabetic daughter in New Year’s Eve as constantly vomiting for 20 hours. 12 hours later home. 2 days later same thing again. Back in hospital again for same thing. Put on a saline drip , nothing for pain or sickness until …

I unfortunately needed a few days here but my luck changed when I was placed on Bishopstone ward. Dee and co treated myself and others with respect, kindness, empathy, professionalism and with the all important humour. I am in no doubt that they speeded up my recovery and I will always be thankful to them all . A credit to the NHS

This was my first time having to visit A&E since I was a kid. While I was in the A&E and SDEC departments I got some amazing care, aspecially concidering they were obviously understaffed. The nurses, doctors and porters that helped me were great and I’m really glad to have this as my local hospital.

Terrible- I have unfortunately failed discharges with my daughter. Most recently she was discharged with severe pneumonia and ended up very poorly. She was checked by a couple of doctors. I had to fight to get people to listen. Nursing staff are better than the doctors.

Abhorrently negligent hospital. Went through triage and was put in a room finally my girlfriend at the time had heavy spotting and we thought the worst. The colleague told us he would go to his ward and get some belongings and come back. We …

To all the wonderful staff at A&E 10th and 11th February 2023, working yesterday, and today. You my darlings are just amazing. Thank you for looking after me through tough situations. I was honoured to have met you. This old bird is very, …

Having just spent over 3 weeks at both cheerful sparrows and seabathing wards I can only say that the treatments I received was not only highly professional but also very empathetic, my thanks to both teams in their treatment of me as …

Thank you to the entire emergency care team for taking care of our father! We were a bit confused with the English medical terms being French but everyone was great! thanks again !

After taking a tumble and badly spraining my ankle whilst we were on a weekend break in Ramsgate, I visited the Urgent Treatment Centre at QEQM hospital and had a very positive experience. As I’m not resident in the area I had to be set up …

The QEQM hospital staff are a joke they don’t care about there jobs they don’t care about helping the people all they care about is just leaving at the end of the day we went to the hospital and when we went to see the doctor’s they told us …

We can honestly say the QEQM maternity unit are the most professional, excellent people we’ve ever come across. Too many to mention but thank you for everything you did for us we are so grateful and you all should be paid double for what you do. Five stars.

I was in Outpatients today, was seen very quickly and the dr was lovely. Then I had xrays and ultrasound scans, hardly had to wait. I was told immediately the results and it was a very positive experience.
Everyone was lovely and helpful.

After a worrying few days of being ill 111 were so helpful kind and professional and got an ambulance to me fast,most amazing crew and trainee,,put me at ease,i was taken to margate a&e where they were straight on to getting me sorted …

Had to bring my daughter a & e last week, hospital was so busy people waiting everywhere but within two hours she was treated and on ward, stuff was excellent well done rainbow ward we can’t thank you enough

Consultant Rhys, in A&E is an absolute joke. He dismissed me because I came from a psychiatric ward with physical health problems a month ago. Fast forward to today, after spending 2 weeks in William Harvey, after Consultant Rhys had …

Really have to fight for anti-biotics despite clear signals of bite infection! Whilst they insult patients who are knowledgeable the ignorance is beyond belief! Healthcare at its worst! Avoid!

My brother is autistic, special needs, disabled and obese (due to anti-psychotic meds). His Achilles tendons are tight due to fibral convulsions when he was 3. Operations didn’t work to fix things. They just traumatized him. He can’t walk …

Just had five visits to QEQM and I have to say they met all their appointment times and the service and care was first class.

Went today for a 10.45am appointment and because I turned up early I was actually out by 11am. I checked into reception at the fracture clinic, had an x-ray and was seen by the doctor. All in all as hospital visits go, this one was seamless. Thank you NHS.

Lovely reception ladies with the fancy tattoos in arm, she was most polite and friendly in service, thank you

I recently went to QEQM A&E. Honestly, if you can possibly make it to another A&E, I would. …

When I tried to park my vehicle on staff car park some fat lezbian bich block my way in. As she asked me to show my NHS ID she said its not valid as I am NHSP. I was 15min late to work as I had to do 5mile round trip.
Shame. Very unprofessional.

Attended A&E today with my daughter who had an eye injury. Couldn’t fault the staff-amazing polite, helpful Receptionist, Triage HCA, Carol booking in patients, catering staff, and lovely chap doing obs. Doctors, Nurses, cleaners, Interns …

Thank you to all the A&E staff yesterday for looking after my mum Mrs Bartlett the department was full to the brim all day and all through the night and yes it was a long long wait but she was well checked over with every test possible for …

What a terrible hospital!!!! From the day my Dad went in there he deteriated and died,and was positive for covid for 3 days without us as a family being told and my mum being 78 years old and suffering from Leukaemia,the AMU was a disgrace in my eyes

The staff in Endoscopy were so kind and careing yesterday when i had a Colonoscopy. Everthing was explained to me, this is a very wellrun and competent careing unit.They are all stars.Thankyou from Julia Curry.

Maternity ward
Wow what an amazing experience! Every single midwife was absolutely brilliant and so professional wanting to help to make sure you feel comfortable. Thank you …

Maternity unit
My partner and I have spent 3 days in the hospital since the delivery of our son and I can’t fault it at all. The staff are amazing, so supportive of my birth …

The staff were so friendly and could clearly see they were working really hard and well under extreme pressure. The 5 stars are for them. The a&e was extremely busy, the busiest I have ever seen. They were having to use make shift screens …

Maternity ward was amazing!

After a 2day hassle with William Harvey hospital in Ashford where they kept …

Queen elizabeth hospital

As a former nurse, I know how crazy an A&E can be. You have to wait long hours …

This hospital is nightmare and is poorly ran, luckily you can leave bad reviews on here as sadly you can’t on the biased NHS review system as god forbid you leave a bad review to help them get a idea of where the NHS service is lacking. …

I have been trying to contact the MRI department for weeks I get nearly all the way up the list and then iam told no agents available I got to next today but then the same again what can I do I have been waiting for an appointment for almost a year now help

One of the worst hospitals for waiting times probably due to being understaffed. Being told by a receptionist its not a hotel when you ask for a bed when you need one and finally getting one after 17h of being sat on a chair. The doctor …

After my husband decided to discharge himself after waiting 7 hours to only have bloods taken and waiting on a previous brain scan results from before his symptoms started, a doctor there actually crossed out a note made by a nurse to say …

I cannot praise the staff at this hospital enough. My stepdad was taken into the Acute Medical Unit where the care he received was amazing. They are clearly rushed off their feet but that did not affect his care in the least. He was then …

I work at a carehome and was taking a patient to their appointment at Palm Bay ward, and there was miscommunication with transport back – but the staff here have been absolutely smashing! So polite and caring, and understanding with this …

Terrible staff with terrible attitudes, riddled with bullying and cruelty towards patients, staff turning a blind eye to physical, sexual & emotional abuse of vulnerable patients. Patients branded as mentally unwell and liars for daring to …

My 90 year old pa was taken in with COVID and pneumonia has been treated with respect and care from the moment the paramedics arrived. Forwich ward in particular has been amazing. The staff are superbly professional and very caring. I was …

A&E is always extremely busy, so expect to be waiting from 1-6 hours, as everyone is prioritised depending on ones health condition at the time.

Family member went in with a suspected stroke. The line was so long they ended up collapsing on the floor. The door Nurse said she couldn’t help as she was going home soon. …

Visited this my local a&e department on a Wednesday evening as suffering still after 7 days from covid symptoms. My Main concern was terrible cough and breathing problems, my gp surgery suggested this and a doctor phoned ahead to let them …

Extremely poor management of appointments, Staff don’t appear to understand basic requirements and needs for patients and blame other elements to distract from their own inadequacy

My little boy was admitted on Friday, we went by ambulance and they was amazing. The care was great from the house, a & e and Rainbow Ward. The staff in all areas were thorough and made me feel comfortable and reassured at all times. Always helpful and answered all my questions. Can’t thank them all enough.

If I could give this shambles of a hospital less than 1 I would. My mother in law, in her 90s, was recently admitted here through A&E. After running a few standard blood tests the doctor on duty wanted to discharge her in the middle of the …

Outstanding patient care and treatment by maternity departments. From Triage, Labour, Theatre, Recovery and Kingsgate. All excellent service for my partner’s emergency ceserian. Just a few names and sorry I can’t remember them all; …

I’m sure in the past the NHS has done amazing things.

My doctor carried out a telephone consultancy, referred me to an A&E and asked …

rated very good because of the staff from Birchington ware and the Day surgery unit st.peters road, who took good care of me and supported me in my operation which I am terribly afraid of. Even though I waited 6 hours for the bed, the staff made up for this waiting.

Left my dad paralysed in 2018 because the nurse didn’t believe he had a stroke and instead mocked him for not being able to talk but yeah!!! Amazing hospital!!! It isn’t as if they have a reputation for malpractice, often resulting in …

Everything needs to be improved, and waiting times are a joke. I attended when my asthma was bad and bearly had emough breath to walk from the carpark to the reception, i was 44 years old!, then had to wait hours before I got put on a nebuliser. I thought I was going to collapse and pass out. So scared.

I can’t even explain how pleased I am with the service of the day surgery Maxillio facial team. I went in for wisdom teeth extraction and I was petrified of the whole process. They all made me feel at ease and the process was smooth and painless, literally! So grateful to all of you.

People smoking at A&E front door, making it uncomfortable for literally everyone else. Kids, elderly and nonsmokers. I entered the first set of doors and waited there to avoid the smoke. Been asked by a nurse to get out for a fair reason, I …

My fathers is currently at queen eliz hospital in observation ward and the staff there are amazing ,true angels they are caring kind and helping me and my family so much our special thanks to Bridget who is going above and beyond to help our elderly dad. Thank you all from the bottom of my heart
Deborah Jordan

Horrible.

This disgrace of a hospital has repeatedly ignored the well-being of their …

Absolute disgusting.in A&E. Bloody freezing the doors are broken and stuck open. No where to get a hot drink . Everyone is under a cover trying to keep warm. The prime minster wants to get her backside down here to see what the real world is like…

Huge thanks to the team who did my X-rays this afternoon, took the time to calm me down and explain things in full detail. Very caring and professional on a very hot and busy day

Can’t begin to express my amazement at the whole team in ICU. My Brother has just spent 6 months in intensive care ( Thanks Covid ) staff have gone out of their way to be a cheerful face as well as a caring medical professionals. …

Repeated bad treatment .My records keep getting lost .They rarely write to my GP with the results and keep losing my letters. I am goring to the Vets next time they HAVE SHORTER WAITING TIMES and actually get thing right. The actual staff …

Eternally grateful we were redirected from the William Harvey to Margate for the premature delivery of our baby girl. The hospital was clean and the staff were amazing; they were knowledgeable, caring and extremely friendly. I would 100% …

My dad’s treatment was cancelled today, because the consultant FORGOT to do a prescription for his CHEMOTHERAPY!! My dad was also supposed to be given steroids to be taken the day before, but nothing turned up. He doesn’t know what is …

The staff of the Birchington ward really are excellent. My mother’s operation and after care were made so much more manageable and for her, less stressful, through the staffs care and bedside manner. Well done to them all and thankyou.

I had chest pains today & called my GP who said go straight to A&E. I cannot praise the staff at the QEQM highly enough, within 10 minutes I had been given an ECG & my blood pressure taken. Quickly followed by blood tests & a chest X-Ray. …

This was more than text book care. From the moment we arrived at A&E on 29/8/18 my daughter and I had exceptional care.
Both Spoken to respectfully and kept informed at each stage. The speed with …

Absolutely awful place. Complete disregard for patient well being, getting discharged incorrectly only to have to return a day later for worsened symptoms because no one bothered to double check a chart. Being admitted to this hospital …

I have just spent 9 days in Birchington ward after a hip operation, and I could not have been treated better anywhere. The staff were always cheerful and very caring. It was a very happy and positive experience. I wish that these wonderful people can get the recognition they deserve. And I’m sure this goes for the other wards too.

I cannot thank Becky Clifford and her truly amazing team on the Observation Ward! Compassionate, kind and caring. This team deserves recognition for their support when someone is at an all time low. What true angels they are! Thank you, Toni Jones X

My wife went in for an operation on her wrist recently and the entire experience that we had, from start to finish was nothing but professional. I was really impressed with the manner in which the staff handled their responsibilities and …

The hospital is large but it does have maps and coloured lines to follow to your destination.
Friendly and helpful porters can be called to give you a ride in a wheelchair if …

Weds 4th Nov, I spent 8.5 hours lying (quite comfortable), on a trolley in Resus, with a terrible Diabetic complication. To say the staff were polite, helpful, caring, ‘on the ball’, rushed off their feet is a grand understatement. It was …

I would advise avoiding the horrible little cafe in the entrance to reception. The woman managing this place is a mean awful lying individual who like to watch people go without. I tried to buy some sugar for my vended coffee and she …

My son David was admitted to Fordwich Ward suffering from Covid 19 and apparent diabetic problems a few days ago . He is terrified of hospital’s but wishes me to send this review on his behalf to offer nothing but praise for the kindness …

My experience of this hospital has so far exceeded my expectations. Friendly helpful and fun staff who went out of there way to help my wife and I, and put our minds at rest. Most NHS hospitals are under funded with stretched workloads and …

I am a regularly at QEQM, for appointments, A&E visits and hospital stays. I was recently on Rainbow ward for 3 days, after having multiple seizures. I was admitted on blue lights to A&E, where I was left in a cubicle. I was told I had an …

Had to go to the early pregnancy unit today. The staff were amazing and put me at ease. The sonographer and nurse who dealt with us were brilliant. They were so kind and helpful. Had previous experiences with another unit at a different hospital which wasn’t so great. So today was really quite pleasant.

Utterly disgraceful! My husband and I rushed our 8 week old baby boy to QEQM back in October 2017. We had elected for a medical circumcision, which was performed by a recommend service in Luton. Unfortunately, the ring used was a size too …

Mum was admitted to the psychiatric ward for about 10 weeks. She came out very confused, far worse than when she went in. The thing is they concentrated so much on her mental health they obviously didn’t check her physical well-being. …

Was taken into A&E by ambulance 29/8/19 with Addisons Crisis. Ambulance came in good time, they checked my over took me into A&E in within 20 minutes.
Once in A&E I was seen immediately by Dr and given meds by IV. They kept a …

Both as an inpatient for breast surgery and then as a day patient for chemotherapy the service and quality of care has been fantastic. I have nothing but praise for all the staff I came into contact with….from those who took blood, to …

My wife had a nasty accident with a knife whilst preparing food and had a bad cut on her hand.
Her reception and treatment at A & E could not have been better. The nurse who …