VertBaudet reviews

Warning!! Do not order from this company. They have the most horrible customer service of all time and are straight up liars.

Used the online-store to buy some plates and bibs. Both were made of plastic for infants. The quality was obismal, the bibs lost the colouring of the pictures on the bib after wearing twice. Luckily we notice early enough, so our toddler …

Not much variety

Top

Top

On April 28, 2023 I went to shop in store, an item was not in stock I ordered it and paid for it in store, I was told that the deadlines were a little longer than within 12 days MAXIMUM I would have my order at home. It’s been 13 days and I …

I called this morning to find out about a stock, the person answered me in a very friendly way and when I went to the store this afternoon (I had told him that I would come by during the day) I did not find the items. I then went to the c …

Very disappointed … during my checkout I tell the saleswoman that I am part of the club, but she tells me that it does not change the amount of my purchases in any case. Naïve that I am, I don’t check his statements right away… when I g …

Very pleasant store. I have known the brand for a long time but I had always ordered on the net. I find it good that there is a shop to see the items in real life!

Very nice seller and good product

To date, I have not been able to contact customer service by phone or email. No reply to the respective medium.
I receive reminders for goods that have already been paid for (since 6 months). The bill ha …

Very good childcare store where clothes and various accessories are mixed. Quality items. Friendly and attentive sellers.

Very happy with my purchase the natural baby bottles I found them useless thank you vertbauten in addition to that the store seems to have good sleeping bag prices cheaper than Kiabi shame for Kiabi which is a very large gr …

Terrifying the choice offered to parents for the little ones; There is something for every taste. So it’s hard not to let go 😋.

Second time I have entered this store, saleswoman still not very pleasant today, when we come to her for information, to help us find a vest, her answer “everything is on the shelves, you have to look” …
thank you Madam …

Top store! but poor website! unable to change a delivery address before it is dispatched or cancel an order. very very disappointing from a brand like this.

a lot of choice, the sellers super nice, available and very good advice.

Disappointing delivery time despite positive stock! Otherwise great range. Too bad, the delivery time shouldn’t be a problem these days.

Great store..
Nice seller and order if necessary. 👍

Top and very professional at all levels. The sellers are very nice. Cheer

Well stocked store. I found a nice gift for my future niece.

Seller very good advice! Thanks

Great little shop, nice helpful saleswoman is welcoming 👌😊😊

Very welcoming sign and up-to-date children’s products at reasonable prices

Saleswoman prefers to tidy up than take care of customers and the cashier lacks a smile, too bad

Great assortment for childre …

Good quality clothes responsible price beautiful collection

A store I have enjoyed for over 10 years

A new magazine, pleasant, complete and a professional team

Great store at fair prices

Small but good selectio …

I was not there last week you were wrong

Nice store

GOOD

Very disappoi …

Welcoming

Since it is impossible to give an opinion on a product bought in store (and after requesting customer service), I do so here. After only one winter of use, the seams of the sleeves of a down jacket have completely come undone, numerous hole …

My rating is not about the store but about the employees. I went there to do some shopping, but …. You come in, no hello from the vendors, nor a look, a pass next to me and look at the ground ???? I felt like I was disturbing what, I put …

In view of the other opinions, I am therefore not the only one to find the welcome and the politeness of the saleswomen deplorable.
It is a pity that the opinions are not taken into account because it would be necessary to chan …

We went to this store on 09/18/2022, very few items in the store (in terms of sizes), pay attention to the
-40% on the second article, because being a customer with a loyalty card we benefit from a 15% reduc …

Nice modification of the store.
Nice collections.
Affordable prices.
Staff a little too withdrawn.

Pleasant store but then the staff is a disaster! At the limit of disturbing them when we talk to them…
I received an order in October that I wanted to check, the saleswoman clearly told m …

Totally agree with the reviews
Saleswoman not very pleasant and she focuses her attention only on her computer
To believe that they bother!!!
I will never go back there again!!

Good morning
I went to the Sainte-Geneviève du Bois store
Thursday, June 23 among my purchases I bought a pair of shoes at the store except t …

I came with my baby and my husband on Thursday June 28th.
A really rude saleswoman.
No hello when we arrived. Looking down on us.
I ask her for informati …

Deplorable welcome
Coming to the checkout for information on a bathing cap, the saleswoman was on her cell phone and huffed when I asked her if we could open the plastic bag in …

The store is good quality products. But the seller (blonde) does not let you finish when you try to explain your arrival. No cold hello we disturb while the store is empty. I’m bringing a product back for an exchange I don’t have time …

I don’t really know what to say because in the store I haven’t had any real problems, the advisers are always very available and kind, there is no problem for all of this, the job is done and the store is clean! But I’m starting to g …

The shop is very pretty and spacious, but then the saleswomen my god!!! Barely a hello, I kindly waited at the checkout for the ladies to look up from their parcels… they shouldn’t be disturbed!
In short, m …

Update: I add 2 stars to thank the two employees who worked this afternoon (07/21/2022) who were adorable and very kind and solved my stroller problem. Too bad some of their colleague is harming the store with their behavior towards custome …

Catastrophic. 1st visit about 1 week ago, young saleswoman alone and lost, lost with the brand’s com, giving contradictory information to that on the website, I had a promo code where it was specified on the email that the -this was comp …

Saleswoman not pleasant and whispers with her colleague. Refuse internet exchanges according to the new procedures.
I contacted customer service who told me that it depends on the stores.
As a result, I will give priority to my visits to the Carré Sénart store for …

We went to buy slippers for our daughter, we ask how they fit, giving our daughter’s size of the shoes bought at Vertbaudet, we are told “they fit normal” great, I couldn’t have been less advanced! Moreover, in an execrable mood.
We are …

I arrived to make a purchase and left as quickly because very unfriendly staff I would not leave money in a store where the customer is so badly received.

Beautiful items but extremely expensive (even for a lambda person who works lol) you have to be a billionaire to buy here

We visited with my husband yesterday around 11:30 am. Each item that we no longer have a price for and not the model offered out of 5 items is a lot. When we call the counselors, there were three of them, but one seemed to be there in …

This is my second visit to this store within a few months of each other.
If I could give less than one star I would…

Reception and …

Too bad the store doesn’t offer all the sizes of clothes available online… Don’t look for 14 year olds, they never have any in store (confirmed by the saleswomen)! On the other hand, the staff is very pleasant, friendly and attentive to customers.

Great experience!! I came for jeans and left with 3 items. The saleswoman or manager was on top!! thank you for everything

A disaster. NEVER buy from their site!

My first online order dates from 10/31/2020 rather far-sighted for Christmas gifts, th …

I’m not the type to write negative reviews but here I have to share. I have been to this store several times and always have the same observation: unpleasant welcome, lack of advice…the store is clean but the staff are unpleasant and do not want to help.

Vert Baudet remains a mark of quality.
Pleasant and professional. A good time in a clean and tidy place

Not at all professional for commercials, no smile from the cashiers, not welcoming, the worst of all I asked for an invoice and they answered me No 🤨, never again!

At 8 and a half months of pregnancy I was denied access to the toilet 👍 1st store since the beginning of my who doesn’t have this kindness and it’s a baby shop! I don’t know if we will “love being parents with vertbaudet” but we will …

Very unpleasant staff. This must be a recruitment criterion because belle épine is the same.
The site specifies that the products are available at Ste Geneviève des bois and the saleswoman is not looking and tells you that she does not have t …

Very nice store, I now prefer to go to the store from time to time rather than on the website. Lots of little finds lately at the store. Very pleasant staff.

Small store but super nice! prices below competitors, and above all pleasant sellers, listening to the customer and their needs! Good baby store!

I receive tempting offers every day..yesterday we went to the White Cross store and while checking out none of the discounts announced yet on a gondola mentioning -30%….commercial trap 🤔😡😡

That 2 saleswomen 2 of tension The stores in general of Vertbaudet become very small with less products.

Unfriendly and inattentive reception
Had to call back a second time to get information and insist on doing a travel cot demonstration
I do not recommend this brand

No gift wrap … adhering prices displayed and surprise at checkout you have to pay more. Okay

Very stressed staff
No choice for 36 month olds.
Area too congested. It makes me not want to go back.

Very disappointed with the reception, it seems to disturb! 2 sellers and no customer yet!!! Don’t reply to send!!!

Beautiful products can be but no one to help you and the sizes are all mixed up, I gave up.

Clean and tidy store. Nice team. Finally a Verbaudet store in the area!

Super welcome good information hyper attentive super store

Store closed while on the internet it says open. I moved for nothing. Please update your hours

Very large store, bright, pleasant staff. Easy parking

Welcome and service in store very well my saleswoman was great and with a smile 😊

Very well organized store. Welcoming and attentive sellers.

Clothing at the top! Well arranged! Fair price! But cashier service to improve

Big enough but you can’t find everythin …

Very good products very good welcome excellent hostess. And very good sales

Promotion very well, good welcome, pleasant store well served the white cross, Sainte Geneviève des bois

Not very busy .. shame, welcoming and helpful staff!

No advice, non-existent seller
Professionalism of the staff to be reviewed
Shame

Still waiting for my package. No news from them.
Very disapointed !

No hello and not a look… I went elsewhere.

Too bad no comforters and stuffed animals, only a very basic model.

Not a lot of choice in early childhood clothes…

A lot of choice for really small and a little less

Very nice store and very friendly staff.
I recommend

Lovely personal! But store impeu small!

I have a lot of the Vertbaudet brand
Seller attentive and very responsiv …

Everything you need for children and of very good quality.

Unpleasant sellers today! No politeness!!

Very long wait at checkout

Vertbaudet not bad and big enough

Very nice store

Saleswoman of the day very unpleasa …

Very well kept store

Alright

Very welcoming.

Not a fan of pri …

Small store lacks choice

Clean pleasant

Order received incomplete

❤️❤️❤️❤️

Pleasant…

Disappointing experi …